
First-class care. Great staff - very helpful and kind.A B(Respite Resident/Service User)

mum loves the activities, and has come out of her shell in this wonderful community.A L(Daughter of Resident/Service User)

We are very happy with the care he receives. We highly recommend Garden City Court.P A(Son-in-law of Resident/Service User)

First-class care. Great staff - very helpful and kind.A B(Respite Resident/Service User)

mum loves the activities, and has come out of her shell in this wonderful community.A L(Daughter of Resident/Service User)

We are very happy with the care he receives. We highly recommend Garden City Court.P A(Son-in-law of Resident/Service User)

Garden City Court is a modern, purpose-built care home situated in a quiet residential area. The home features the latest design and equipment to enable people to live as independently as possible, with support from staff where needed.
The home offers a variety of care services for residents including residential and specialist dementia care, as well as a range of short or long-term care options.
Garden City Court consists of five households...
Care Provided by Garden City Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Garden City Court for full pricing details and T&Cs.
Contact Garden City Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Allanah Hudson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (74)
Visiting
- Open visiting policy
Parking
- On-site parking available
Garden City Court Reviews (75)
Garden City Court has a Review Score of 9.8 (9.820) out of 10, based on 21 reviews in the last 2 years.
Over all time Garden City Court has 75 reviews.
My aunt has resided in Garden City Court for two years. On arrival, she was very poorly indeed. Following the care and love provided, she has made remarkable progress. She absolutely loves the home and the magnificent care provided.
Thank you for this lovely review, we are very proud of our care home and it warms our hearts to hear your words. Have a lovely day.
So pleased I found Garden City Court. Mum has dementia and her previous care home whilst good wasn't a home away from home which Garden City is. The environment is just the right size on each floor. The staff encourage their residents to treat it as home, from breakfast in their PJs if they so wish to help out. Mum has made friends and is always out in the lounge area joining in and not isolated in her own room, which is great to see. The staff work very hard and are very flexible and helpful whenever I need them. I would recommend it for anyone's loved ones.
Thank you for taking the time to send us this lovely review, we are very proud of our home and hearing these kind words only confirm that we are supporting our amazing residents well. Have a lovely day!
This is an excellent place to live. Everyone is so helpful and all have a 'can do' attitude. We are treated with so much respect and are cared for twenty-four hours a day. I feel very supported and lucky to be here.
Good day, and thank you for the review; the team would be happy to hear your comments. Have a lovely day, and do let us know if we can make your loved one's stay more enjoyable.
Very rarely do you get such a feeling that a place is right for your loved one and the feeling has grown the longer our involvement has gone on.
The staff and management are amazing and they take all the worry out of a situation that had the potential to be very difficult.
I cannot praise them enough and we will always be grateful.
Good day and thank you for taking the time to send a review. We are especially proud of Garden City Court and appreciate that you noticed how hardworking and caring our team is towards our residents and their families. Have a lovely day and thank you once again.
Management and staff have proved to be invaluable.
Everyone is so helpful and friendly towards myself and Dad and it is great to see him settled here.
Thank you all so much.
Good day and thank you for taking the time to send us this lovely review. We are thankful that your father has been able to settle in well and the family are pleased with our team. Please let us know if we can assist in any more ways. Have a lovely day and thank you once again.
Where do I begin, 200 words is simply not enough... My nan has been here for a number of years now and she is so happy. The care received, on every level, by every member of staff has been consistently phenomenal. Nanna always looks vibrant, beautifully presented and has made great friends. Nanna enjoys the activities, the social opportunity and speaks highly of the staff. Facilities are exceptional, with the surroundings being so welcoming. I literally love being here and would be delighted to volunteer if you ever needed it? Thank you for all you do!
Good day and thank you so very much for the kind comments and praises. We are really proud of our care home and continue to strive towards ensuring it is a home away from home to our delightful residents. Regarding the volunteering do speak with the home manager and she can advise you. Have a lovely day!
Very friendly efficient staff. Home extremely clean, well decorated. Daily menus and newsletter.
Good day, and thank you for taking the time to send us a lovely review on our home. We are especially proud of our team at Garden City Court and we are happy to know their kindness was noticed by you. Kindest regards
Although my mother only spent a couple of months in Garden City Court, before she sadly passed away, I can't praise the staff and management more. Everyone we met (from the manager to the housekeeping staff) were so kind and helpful. They couldn't do enough to make Mum comfortable and made every effort to make sure that we were kept informed. The home is kept really clean, the food is varied, there are plenty of activities for the residents from gardening and cooking to cocktail making plus there are various outdoor areas for the residents to enjoy. Each resident has a lovely en-suite room with their own front door which can be locked by them if they choose, giving them a sense of ownership and privacy. We are so pleased we choose Garden City Court for Mum and would not hesitate to recommend it to anyone.
Good day and sincere condolences on losing your mother, she was an amazing woman and from this review we can tell she was deeply loved by her family. Our team would be very happy to hear your words of praise, thank you so much. Take time and recover from your loss and remember you can visit us anytime. Kindest regards,
Not been in any rooms, only one visiting room. Very pleased with what I have seen.
Good day and thank you for taking the time to send us that lovely review. We are very proud of our home and we will continue to make it a home away from home for our lovely residents. Have an amazing day!
Since Mum arrived at Garden City Court earlier this year, she has been really well looked after. Although Covid-19 has hit us hard, the staff have done everything they can to lift the spirits of the residents, often sacrificing some of their own free time to make sure the residents are well treated, with compassion and respect in these very challenging times. Mum's wish was to be in this care home and she's very happy there.
Thank you once again and keep safe!
The home has always been a reassuring place for Mum with a real understanding of her needs. During 2020 and the pandemic we have been even more reassured that the management and running of this home is like no other. We've had regular and personal updates, with the team always willing to speak to us about any enquiries we've had. Although lockdown has been hard, we've been able to believe that it has been for the right reasons. We know that Mum has been looked after and we've seen plenty of photos of the efforts the team has made to keep residents entertained. We've received honesty, kindness and a real sense of community in the past year. The change of management the home saw in 2019 is now making a real impact.
Good afternoon and thank you for the review. It makes us happy to know we are able to support your mum during these times. I will extend your kind comments to the team. Thank you and have a lovely day.
Great care home with caring staff and well-kept facilities and buildings. Lots of activities and good-sized rooms and communal areas. Lots of space for gardening and there's even a lovely roof garden for residents to enjoy.
Thank you for your lovely review of the home which I will share with the staff.
Throughout this pandemic (Mar 20-Nov 20 to date) all the staff I have been in contact with either by phone or email and senior leaders using their own phones for me to connect via What's App has been exemplary. Really clear, concise instructions have been sent via email to both my personal and work one as agreed. Procedures were outlined and, were followed throughout the summer. They made time to give my mother access to the iPhone so we could speak especially when her eldest autistic daughter was hospitalised. My mother lost her eldest daughter in late May and due to the Covid 19 situation and the fact the funeral was in Kent, she could not attend. The service was live-streamed to my mother and the carer/s took time out to comfort her. They kept me informed about how she was dealing with this sudden bereavement. My mother had her 90th Birthday in the garden and in turn 3 of us were able to celebrate this with her. They bought her a large bunch of flowers and a balloon.
Thank you for sharing your review of our home. It is very important to us that not only do we keep our residents safe physically, but that we look after their mental wellbeing as well. I’m so glad we have been able to help your mum through such a difficult time and we will continue to support her the best that we can during these unprecedented times.
Mum has been at Garden City Court for 18 months now and this past 8 months has been the most challenging time. Everyone at the home has been so kind and caring, shown great dedication and helped my mum get through this awful time. They have kept her spirits up and provided us with constant updates. As soon as it was possible, we had garden and window visits, keeping everyone safe and I can’t recommend the home enough. Thank you to the home manager and all the team who have taken such a weight off my mind.
Thank you for your positive review. We feel privileged to be able to keep people safe and spirits high in what has been a difficult year.
It was so nice to have such a 'normal evening' with my mum and for her be part of it.
As a family member; I appreciate the hard work the staff put in.
Thank you for this wonderful feedback. At Quantum Care, we are extremely proud of our hard-working, dedicated staff who often go the “extra mile” to please their residents. We are so pleased to hear that you and your mother enjoyed the party and look forward to your company at future events.
The staff are so happy and go out of their way to help residents feel loved. The range of activities is wonderful, as are the staff who run them.
I can't thank Garden City Court enough for the wonderful care my mum receives.
Thank you for this wonderful feedback, especially regarding the high standard of care your mother receives at Garden City Court. Great quality care undoubtedly brings peace of mind for residents’ families, which is so important. We hope your mother will continue to live well at Garden City Court for many years to come.
Everybody is so kind and helpful.
Thank you for this kind review. The staff and management will be delighted to hear how happy you and your relative are with the quality of care provided at Garden City Court. We look forward to seeing you again soon.
My Mum was a resident in this care home for 6 yrs. The care that she received was outstanding. All of the staff treated her with the utmost respect so I would highly recommend this care home.
Thank you for this wonderful feedback. We are so genuinely pleased to have provided such high quality care for your mother, whilst she lived at Garden City Court, and will pass it onto the home and the hardworking staff there who will appreciate receiving it.
Staff are extremely friendly and caring. They are very well trained and have good knowledge of the residents.
My husband has been in Garden City Court for 10 months and has been extremely well looked after. In our experience, the majority of the staff are caring and attentive to the needs of the individual, whom they get to know on a personal level. The head cook came to ask my husband what foods he liked or disliked and made him a beautiful birthday cake. The food is very good and appetising and healthy snacks are offered between meals. The daily activities are varied and suited to both the physically and mentally incapacitated. The home is kept very clean and there is no smell of urine, except sometimes in his bedroom.
Thank you for you your wonderful review. We really appreciate customers taking time to provide feedback on their experiences. We are sorry to hear of the issue with the bedroom smell and do assure you that we conduct regular checks throughout our home to maintain a beautiful environment for our...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 May 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 20 Jan 2026
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for Garden City Court.
Awards / Recognitions (3)
- 28 Feb 2023Recipient: Garden City Court
- 30 Jun 2022Recipient: Garden City Court
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Garden City Court.
Meet the Team (5)

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring their home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

Caroline has been a Care Manager for over 20 years, firstly in the community and then moving over to Quantum Care 13 years ago. Caroline is currently a Deputy Manager at Garden City Court and specialises in Manual Handling Training and is an End of Life Champion. Caroline is also working towards her NVQ Level 5 in Health and Social Care.

I started my care journey at the age of 18 where I began as a domiciliary care worker, working my way up to deputy home manager. I first started working for Quantum care in 2015 and have been very lucky to have worked in several homes, gaining experience and supporting other colleagues to implement changes to ensure our residents are receiving the best standard of care.
I am passionate about making a difference to our residents lives and getting the quality care they deserve.

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.

‘I enjoy the versatility of my job role and I enjoy caring for residents and their possessions, it gives me great job satisfaction’ – Wendy Dobbs
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Garden City Court to verify any information. View our terms and conditions. Garden City Court has an Enhanced Service -more info.