
First-class care. Great staff - very helpful and kind.A B(Respite Resident/Service User)

mum loves the activities, and has come out of her shell in this wonderful community.A L(Daughter of Resident/Service User)

We are very happy with the care he receives. We highly recommend Garden City Court.P A(Son-in-law of Resident/Service User)

First-class care. Great staff - very helpful and kind.A B(Respite Resident/Service User)

mum loves the activities, and has come out of her shell in this wonderful community.A L(Daughter of Resident/Service User)

We are very happy with the care he receives. We highly recommend Garden City Court.P A(Son-in-law of Resident/Service User)

Garden City Court is a modern, purpose-built care home situated in a quiet residential area. The home features the latest design and equipment to enable people to live as independently as possible, with support from staff where needed.
The home offers a variety of care services for residents including residential and specialist dementia care, as well as a range of short or long-term care options.
Garden City Court consists of five households...
Care Provided by Garden City Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Garden City Court for full pricing details and T&Cs.
Contact Garden City Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Allanah Hudson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (74)
Visiting
- Open visiting policy
Parking
- On-site parking available
Garden City Court Reviews (75)
Garden City Court has a Review Score of 9.8 (9.820) out of 10, based on 21 reviews in the last 2 years.
Over all time Garden City Court has 75 reviews.
The staff (all of them) have been wonderful with mum, making her comfortable and happy from day one.
All staff are approachable at any time, they keep you informed all the while. Nothing is too much effort for mum. They even make her different meals if she wants.
Entertainment and activities are second to none.
Overall excellent.
Outings are enjoyable. No washing up!
The staff are very helpful and kind and willing to help.
Thank you for your kind help.
Our Dad was cared for very well in respite care at this lovely home. It is clean and welcoming with lots of activities that are well thought out and enjoyable for the residents to feel at home. The caregivers, housekeeping and managers are all attentive and professional whilst caring. Their Facebook page is a testament to the fabulous activities and get-togethers arranged for the residents to make their stays enjoyable and dignified. Thank you to all the team at Garden City Court.
My dad had a wonderful experience at Garden City Court, he stayed there a couple of times for respite. He had dementia and would always refer to his time there as a holiday. He enjoyed his time there and really bonded with the staff who were so friendly and willing to help with all his needs. He stayed on Victoria Plum and would attend the day centre during the day. I was provided with photos of activities he had taken part in during his stay which was lovely as I was worried about if he would be ok. I was able to visit him whenever I chose as there wasn't any restrictions on visits. Our whole family was impressed with the care received and for the wonderful time dad had there.
However, I'm not really in a position to choose some of the options below (eg food and management) as my husband has so little memory to tell me what he has done or eaten and I've not experienced them myself. Though I'm tempted to mark all as good or excellent.
The care workers were kind and helpful and did their best to meet my needs. At least two of them went beyond their role to be particularly helpful.
Thank you for your feedback, which we very much appreciate. We encourage all our residents to let us know of any concerns they have so that we can resolve these quickly and satisfactorily. We have checked back on records during your stay but cannot find any issues regarding our catering services. We look forward to having you stay in our home again soon.
Every visit has been a delightful experience. Friendly and helpful staff. Nothing too much trouble.
The home is very welcoming. My Aunty's awareness and health have improved since staying in the home. Friendly staff who are well trained. Excellent standards all round.
All the people in the GardenCity Court are so friendly and all the carers in Rose Garden are so good to my Mum and all the residents and I would like to thank them all.
Our experience of this care home is excellent. The residents live in small units of 15 residents, each according to their level of care needs. The units are light and modern. The staff have good knowledge of individual residents and appear to provide a good level of care. Also, the situation is very pleasant with lovely open areas, both inside and out. We like the idea that Quantum is a not for profit organisation.
Over the past few months, I have come to realise what a friendly home it is, often getting to know staff and assistants by Christian names. There are so many physical activities such as ball throwing and bouncing, craft works, singing, old songs and competition questions. There are gardening activities, which my family have helped with. Musical acts like Elvis are great. Trips to garden centres and outings to Southend etc helps the more active residents. Many of them share their life interests with you.
I would recommend it to anyone.
Staff very pleasant and caring.
My husband who has walking problems and incontinence issues is well looked after.
Food good with choice and a lot of cold and hot drinks.
My husband attends the Q club so he knew the building. A lovely airy room, comfortable bed.
My experience is as a visitor to my wife daily for about four years and as a resident for the last year. Staff are human with human failings, but with remarkable patience and kindness. The home is in general well run and conditions are comfortable. The building is new and any minor problems have, so far, been dealt with promptly.
On the assumption that management at all levels continue on the same course, I look forward the spending the rest of my life here. PS. I have not ticked 'excellent'in the questionnaire below, because I believe there is always room for improvement.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 May 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 20 Jan 2026
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for Garden City Court.
Awards / Recognitions (3)
- 28 Feb 2023Recipient: Garden City Court
- 30 Jun 2022Recipient: Garden City Court
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Garden City Court.
Meet the Team (5)

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring their home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

Caroline has been a Care Manager for over 20 years, firstly in the community and then moving over to Quantum Care 13 years ago. Caroline is currently a Deputy Manager at Garden City Court and specialises in Manual Handling Training and is an End of Life Champion. Caroline is also working towards her NVQ Level 5 in Health and Social Care.

I started my care journey at the age of 18 where I began as a domiciliary care worker, working my way up to deputy home manager. I first started working for Quantum care in 2015 and have been very lucky to have worked in several homes, gaining experience and supporting other colleagues to implement changes to ensure our residents are receiving the best standard of care.
I am passionate about making a difference to our residents lives and getting the quality care they deserve.

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.

‘I enjoy the versatility of my job role and I enjoy caring for residents and their possessions, it gives me great job satisfaction’ – Wendy Dobbs
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Garden City Court to verify any information. View our terms and conditions. Garden City Court has an Enhanced Service -more info.