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Garden City Court

Whiteway, off Radburn Way, Letchworth Garden City, Hertfordshire SG6 2PP
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First-class care. Great staff - very helpful and kind.A B(Respite Resident/Service User)
Garden City Court, Letchworth Garden City
mum loves the activities, and has come out of her shell in this wonderful community.A L(Daughter of Resident/Service User)
Garden City Court, Letchworth Garden City
We are very happy with the care he receives. We highly recommend Garden City Court.P A(Son-in-law of Resident/Service User)
Garden City Court, Letchworth Garden City

Garden City Court is a modern, purpose-built care home situated in a quiet residential area. The home features the latest design and equipment to enable people to live as independently as possible, with support from staff where needed.

The home offers a variety of care services for residents including residential and specialist dementia care, as well as a range of short or long-term care options.

Garden City Court consists of five households...  

Care Provided by Garden City Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,499N/A

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.

We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

Contact Garden City Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Allanah Hudson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (74)

Visiting

  • Open visiting policy

Parking

  • On-site parking available

Garden City Court Reviews (75)

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9.8

Garden City Court has a Review Score of 9.8 (9.820) out of 10, based on 21 reviews in the last 2 years. Over all time Garden City Court has 75 reviews.

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Review from Andrew T (Partner of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

Garden City Court is a pleasant and professional place with caring and happy staff. To which I am happy that my partner is in their care.

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court

Thank you for your kind feedback. We are delighted to hear that you have had such a positive experience at Garden City Court and that you are happy with the care your partner receives. Your comments about our team are greatly appreciated. Thank you again for taking the time to leave a review.

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Review from Amanda C (Daughter of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

My mum is a resident on Rose Garden at Garden City Court and we are very happy with the care she receives. The staff are kind and caring which gives us great peace of mind. She enjoys taking part in many activities like boxy, knitting and natter, smoothie making and visits from regular singers and entertainer. The food is always plentiful and there is a good variety to choose from. The home has a warm and friendly atmosphere and it is clear that the staff genuinely care about the residents wellbeing and happiness. We are grateful for the excellent care my mum receives every day and would highly recommend this home to all.

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court

Thank you for your wonderful review. We are so pleased to hear that your mum is happy at Garden City Court and that the care and support provided by our team gives you peace of mind. It's lovely to know she enjoys the activities, food and warm atmosphere in the home. Your kind words and recommendation mean a great deal to the team. Thank you for taking the time to share your experience.

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Review from Vivien K (Daughter of Resident) published on 19 June 2026 Submitted via Postal Card
Overall Experience

Exceptional care in being given to my 98 year old mother. I cannot fault either the carers or the admin staff.

Reply from John Joannides, Corporate Services at Garden City Court

Thank you for your kind review. We're glad that you're happy with the care your mother is receiving in the home.

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Review from Neeta P (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

My mum is a resident at Garden City Court she gets excellent care. All the carers are very attentive and mum feels very loved by all.

Reply from John Joannides, Corporate Services at Garden City Court

Thank you so much for your review. We're so pleased that you're happy with the care your mum is receiving in the home and that she feels loved by the team there.

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Review from Claire S (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

I feel totally happy with where my mum lives now. I know she is very well cared for, has activities most days and every member of staff I speak to are wonderful. I love the welcome we receive as a family. All the staff are friendly, hard working, passionate and engaging with everyone. I have complete peace of mind my mum is in a safe and loving home. I couldn't speak more highly of everyone.

Reply from John Joannides, Corporate Services at Garden City Court

Thank you so much for your kind review. We are delighted to hear that you have peace of mind knowing that your mum is well cared for. Your comments about our team in the home mean a great deal to us and them. Thank you again for your review.

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Review from S R (Son of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

A lovely home, modern and very friendly staff. Great carers, its good to know my mum is in good hands.

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court

Thank you for your kind words. Were delighted to hear that you feel reassured knowing your mum is in good hands. Our team works hard to create a warm, friendly and supportive environment for all our residents, and your feedback means a great deal to us.

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Review from T S (Son of Resident) published on 6 May 2026 Submitted via Postal Card
Overall Experience

My mother has settled in very well and has been made to feel very welcome by the fantastic staff. Lots of great activities available for her to do and the facilities are great.

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court

Thank you for your lovely feedback. We're so pleased to hear your mother has settled in well and feels welcomed by the team. It's great to know she's enjoying the activities and facilities, we really appreciate you taking the time to share your experience.

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Review from Denise J (Friend of Resident) published on 6 May 2026 Submitted via Website
Overall Experience

When I visit I am really impressed with the welcome and friendliness of the staff. There are lots of daily activities on the board which residents can take part in, and today there was an outing for lunch. My friend is very settled and happy here and enjoys taking part in the activities and meeting new people.

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court

Thank you so much for your kind words. It's wonderful to hear how welcomed you feel when you visit-our team takes great pride in creating a warm and friendly environment for everyone. We're delighted that your friend is happy, settled, and enjoying both the activities and the social side of life in...  

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Review from Maurson A (Daughter-in-law of Resident) published on 22 January 2026 Submitted via Postal Card
Overall Experience

My father in law is looked after very well, with no concerns. Clean and smells lovely all the time. Great staff always helpful.

Reply from John Joannides, Corporate Services at Garden City Court

Thank you very much for your review. We're very pleased that you're happy with the care your father is receiving at the home. Your review will mean a lot to the staff in the home.

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Review from Mick W (Son of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience

I always find the staff very attentive and caring. The staff in reception are particularly friendly and always make me very welcome. I know my mum particularly enjoys the entertainment and she loves the fact that the carers always have a laugh and a joke with her. I particularly enjoy bringing mum down to the reception area where we can have a private chat and make a drink and delicious cake!!!

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court

Thank you so much for your review. We are so pleased to hear that you find our staff attentive and caring, and that our reception team always makes you feel welcome. It is wonderful to know your mum enjoys the entertainment and the warm, friendly relationships she has with our carers. We are also...  

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Review from Chris A (Son of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience

This is the best care home my father has been in 100% happy, great staff. Very clean. Happy in all aspects. 100%

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court

Thank you so much for your review. We are delighted to hear that your father is 100% happy and that you have been pleased with the care, cleanliness, and dedication of our staff. Your feedback means a great deal to our whole team and reinforces why we do what we do every day. Thank you for taking the time to share your experience.

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Review from D S (Niece of Resident) published on 30 December 2025 Submitted via Postal Card
Overall Experience

First time visiting, what a lovely surprise, nice welcome from the lady at reception. Was taken through to the area where residents were singing and playing instruments, with a wonderful carer, leading the session. Afterwards, had a look around the dining area, where we sat and relaxed, everyone was so pleasant, nothing was too much trouble. Was shown to her room, which was very personal to her, with photos on the wall of family and personal bits and bobs. The place itself is spotless, safe and secure. Have left there knowing my relative is in safe hands. Thank you.

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court

Thank you for your kind feedback. Were delighted to hear that you received a warm welcome and enjoyed seeing our residents taking part in activities. Its lovely to know you felt comfortable in the home and reassured by the environment and care provided. Your comments mean a great deal to our team,...  

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Review from Angela D (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

Mum came to Garden City Court for a two week respite following recommendation by people, myself and my brother know they were'nt wrong. It's a very well run and caring establishment with such friendly staff who make you instantly welcome. Mum said that the care is exemplary and the carers are lovely. She also enjoyed the many engaging activities. The staff are certainly a credit to this residential home. It's like the people and their attitude who can make a stay a positive one not just the surroundings, which are beautifully clean, homely and most importantly, safe.

Reply from John Joannides, Corporate Services at Garden City Court

Thank you for your kind review. We're so pleased that you're happy with the home and the care it provides your mother as well as the activities that are provided. Your review will mean so much to the staff in the home.

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Review from Debra C (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card
Overall Experience

The people who work in this care home are welcoming, kind and friendly. Special shout out tot he lovely Tracey on reception - such an asset to Garden City Court. Lucy one of the carers is lovely as is Sue & Enock on Rose Garden.

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court
Thank you so much for your lovely review. Were delighted to hear that you find our team welcoming, kind and friendly it truly means a lot to us.

Were also really pleased that your experience at reception and within Rose Garden has been so positive. Our team works hard to provide a warm, supportive environment, and feedback like yours makes such a difference.

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Review from Amanada B (Daughter of Resident) published on 5 December 2025 Submitted via Postal Card
Overall Experience

I was very wary about putting mum in a carehome but after a number of falls at home we had to make the decision. We chose Garden City Court and have been so pleased with mums care. The staff are so friendly and lovely to mum, the entertainment is spot on. Mums room is comfortable and cosy, the meals look tasty and mum is happy and safe it's a joy to pop in and see her and have a coffee and cake together.

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court

Thank you so much for sharing your lovely feedback. We understand how big a decision it is to move a loved one into a care home, and we're delighted to hear that your mum has settled in well at Garden City Court. Our team will be so pleased to know their friendliness and care have made such a...  

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Review from Vikki J (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card
Overall Experience

A big thank you to all in Holly Lane that looked after our mum so well. A very clean environment with lots of attention to details. Lovely atmosphere all round. Thanks again.

Reply from John Joannides, Corporate Services at Garden City Court

Thank you so much for your kind review. We're so glad you were pleased with the care and the service your mum received at the home.

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Review from Cristina B (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card
Overall Experience

Very helpful and caring staff. Nothing is too much trouble. Good fresh food. Lovely care home. Thank you.

Reply from Debbie Gilard, Head of Corporate Services at Garden City Court

Thank you for your kind words We're delighted to hear that you appreciate our caring staff, fresh food, and the warm environment of our home. Providing the best possible care and support is always our priority, and it's wonderful to know that our team's dedication shines through. Your feedback means a lot to us, and we really appreciate you taking the time to share it..

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Review from J M (Daughter of Resident) published on 15 January 2025 Submitted via Website
Overall Experience
Wonderful care home - and it really is that, a home. My father, who has Alzheimer's, has been a resident for almost a year and has settled well. The emphasis on 'person-centred care' is evident - my dad is treated as an individual and he's responded really well. The carers supporting him are brilliant - nothing ever seems to be too much trouble. Residents are encouraged and helped to pursue their interests - and discover new ones - the activity programme is jam-packed and highly varied.
The home manager's door is literally always open, which is reassuring and the team of managers overseeing the units are friendly and approachable.

My father has a dietary requirement and this is no problem for the catering team. I would highly recommend Garden City Court to anyone considering a move to a care home in the area. Have a look at their social media page - it will give you a sense of the lovely atmosphere and all the goings-on. I sleep soundly these days, knowing my dad is genuinely cared for.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Garden City Court

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident.

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Review from Lindsey A (Daughter of Resident) published on 15 January 2025 Submitted via Website
Overall Experience

My mum has been a resident since July 2024, the improvement in her physical health since being a resident here is quite remarkable. The care staff are excellent, they are caring and attentive and got to know my mum well within a matter of weeks. The management has always reacted to my requests promptly and without fuss. I would recommend Garden City Court without hesitation.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Garden City Court

Thank you for recognising the dedication and hard work of our staff. We strive to create a supportive and enriching environment where our residents can thrive.

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Review from Julie L (Daughter of Resident) published on 8 January 2025 Submitted via Website
Overall Experience
My Mum has recently passed away and had been a resident of the care home for the past 6 years. I can honestly say her time there was absolutely wonderful. She was very well cared for by the staff who are all very professional and so caring towards the residents.
My mum enjoyed the activities and entertainment provided at the home. The monthly schedule was always full of great things to do and to join in with.
In her last days there, the dignity and respect they showed my mum and the compassion and support towards my family I will never forget.

Each and every member of staff is absolutely amazing and I can't thank them enough.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Garden City Court

We truly appreciate your positive feedback! Our dedicated team work tirelessly to ensure that every resident receives the highest quality of care and attention. Your Mum will be dearly missed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 19 May 2026

    On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...

  • 15 Apr 2026

    Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...

  • 20 Jan 2026

    As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...

Upcoming Events

There are no upcoming events for Garden City Court.

Awards / Recognitions (3)

  • 28 Feb 2023Recipient: Garden City Court
  • 30 Jun 2022Recipient: Garden City Court
  • 28 Feb 2020Recipient: Quantum Care Ltd

Accreditations

There are no accreditations posted yet for Garden City Court.

Meet the Team (5)

Allanah Hudson
Allanah HudsonJob Title:Home Manager

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring their home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

Caroline Faulkner
Caroline FaulknerJob Title:Deputy Manager

Caroline has been a Care Manager for over 20 years, firstly in the community and then moving over to Quantum Care 13 years ago. Caroline is currently a Deputy Manager at Garden City Court and specialises in Manual Handling Training and is an End of Life Champion. Caroline is also working towards her NVQ Level 5 in Health and Social Care.

Lucia Angell-Field
Lucia Angell-FieldJob Title:Deputy Home ManagerJoined: 2024

I started my care journey at the age of 18 where I began as a domiciliary care worker, working my way up to deputy home manager. I first started working for Quantum care in 2015 and have been very lucky to have worked in several homes, gaining experience and supporting other colleagues to implement changes to ensure our residents are receiving the best standard of care.

I am passionate about making a difference to our residents lives and getting the quality care they deserve.

Satpal Kambo
Satpal KamboJob Title:Chef Manager

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.

Wendy Dobbs
Wendy DobbsJob Title:Housekeeping Manager

‘I enjoy the versatility of my job role and I enjoy caring for residents and their possessions, it gives me great job satisfaction’ – Wendy Dobbs

Frequently Asked Questions about Garden City Court

What types of Care is Garden City Court registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Garden City Court have?

There are 75 Single Rooms.

What are the Facilities & Services at Garden City Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Garden City Court to the centre of Letchworth Garden City?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Garden City Court to verify any information. View our terms and conditions. Garden City Court has an Enhanced Service -more info.