
First-class care. Great staff - very helpful and kind.A B(Respite Resident/Service User)

mum loves the activities, and has come out of her shell in this wonderful community.A L(Daughter of Resident/Service User)

We are very happy with the care he receives. We highly recommend Garden City Court.P A(Son-in-law of Resident/Service User)

First-class care. Great staff - very helpful and kind.A B(Respite Resident/Service User)

mum loves the activities, and has come out of her shell in this wonderful community.A L(Daughter of Resident/Service User)

We are very happy with the care he receives. We highly recommend Garden City Court.P A(Son-in-law of Resident/Service User)

Garden City Court is a modern, purpose-built care home situated in a quiet residential area. The home features the latest design and equipment to enable people to live as independently as possible, with support from staff where needed.
The home offers a variety of care services for residents including residential and specialist dementia care, as well as a range of short or long-term care options.
Garden City Court consists of five households...
Care Provided by Garden City Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Garden City Court for full pricing details and T&Cs.
Contact Garden City Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Allanah Hudson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (74)
Visiting
- Open visiting policy
Parking
- On-site parking available
Garden City Court Reviews (75)
Garden City Court has a Review Score of 9.8 (9.820) out of 10, based on 21 reviews in the last 2 years.
Over all time Garden City Court has 75 reviews.
I've lived here a long time would never want to go back happy here! And I get to go out when I want.
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
Great staff - very helpful and kind.
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
I visited many care homes in the local and surrounding areas. Garden City Court is by far the most loveliest and welcoming. Since my mother moved in she has thrived, and for the first time in many years my mum has felt happy and secure. My mum has first-class support from their carers, her medical requirements have been fully assessed, and importantly mum loves the activities, and has come out of her shell in this wonderful community.
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority!
The family visits regularly and is always welcome by the staff. We are very happy with the care he receives. We highly recommend Garden City Court.
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
My mum has settled well into Garden City Court, she always comments that the staff are very friendly and helpful. The staff go out of their way to make residents feel respected and it feels more like a big family at Garden City Court.
Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents!
Very warm and welcoming from my first connection which was when I phoned up. Appointment to visit was made immediately to suit me - re at the weekend. I knew from the moment I arrived in reception it was the right place for my dad. The care home was very clean and tidy. The rooms are spacious but most important are the people that work there. They all appear very happy in their work and the environment they work in. They are all very personable with my dad and with relatives. The cost is high but I realise that good staff should be paid fairly.
Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident, and we're delighted that you noticed and appreciated the level of care we strive to uphold. Have a wonderful day!
Staff go beyond their call of duty to residents to make them comfortable and happy.
Can’t thank staff enough.
Lots of daily plans and entertaining which the residents enjoy which is excellent for their well-being.
Lovely staff at reception to meet and greet and make you feel comfortable.
Thank you for your comment. The team at Garden City Court will be delighted to hear your feedback!
We were lucky enough to be given a choice of four different care homes before we settled on Garden City Court. This one is head and shoulders above the others that we saw. Mum is incredibly happy here and we can't fault the level of care. The staff are all just amazing. Friendly, helpful and caring. They always want what's best for Mum. After eighteen months of Mum being here, I am still amazed at everything they do for the residents here. It's a ten out of ten from me!
Thank you for your comment. The team at Garden City Court are delighted to have Mum stay with us. Wishing you and your family a Happy New Year!
Excellent level of care given at all times. Friendly staff. Spotless in all areas. Entertainment is very good. Mother-in-law enjoys her food. Couldn't wish for better care.
Have a lovely day!
Came for Christmas lunch. Unfortunately, my mother-in-law was too tired to join us but were made to feel very inclusive.
Wishing you a very Merry Christmas!
My mum has been with Garden City Court since 2019. She is incredibly happy and secure and this is her home now. She has a fantastic relationship with the carers, she is included in the resident's voice and is made to feel valued and supported every moment. The carers are professional, and they are not only my mum's carers, but they are her friends. The care is gentle, empathetic and kind, my mum is always helped and cared for. The environment is full of fun entertainment, with whole centre events within the home and trips out for afternoon tea and visits to garden centres. Every member of the team goes above and beyond, they are all truly generous professionals with pure altruistic characteristics. This is a truly very special place and I know they care for my mum immensely. I cannot recommend this home enough and I know my mum will support this if you want to ask a resident for their experiences. Thank you to everyone!
Thank you for your comment. The team at Garden City Court are delighted to have your mum stay with us. Wishing you a wonderful day!
Since my dad moved in we found him to be happy and safe. All staff are very helpful, friendly, always having so many fun things to do. Thank you to all the staff.
Thank you for your comment. The team at Garden City Court are delighted to have your Dad stay with us. Wishing you a wonderful day!
My husband was discharged from the hospital to Garden City Court. He is 96, mentally alert but physically frail. Everyone has treated him with respect and did everything possible to help him to settle in and the family were also supported to a sudden change in a much-loved member. Care is first-class; the kindness shown is wonderful. Cannot fault anything, he is really happy there.
Thank you very much for these kind words about our home, we try our best every day to ensure our residents are treated with the kindness and respect they deserve. Have a lovely day!
In my experience, Garden City Court is a highly efficient and professionally run care home. The members of staff that I have met have been enthusiastic, caring and highly motivated. I am always greeted with friendly smiles and a warm welcome. My requests for information or assistance in relation to my father's care and specific needs have always been addressed immediately. Nothing is too much trouble for the team. The care home is extremely clean and well-managed. The highest standard of care is being provided to my father and he is extremely happy in his new surroundings. He is always treated with great respect and dignity. Thank you, Garden City Court, we take great comfort in the knowledge that Dad is safe and well looked after.
Good day and thank you very much for taking the time to send us this lovely review, it is appreciated. Have a lovely day!
My wife has been a resident for approximately 4 years. I am very happy with the care my wife receives and I know she is in good hands. All the carers are extremely friendly and helpful, they always make me and my daughter feel very welcome when we visit. I couldn't wish for a nicer place for my wife to live. I highly recommend it.
I asked my mum what she liked about the home. She said it's a very happy place to live and the staff are cheerful and always happy to help me. The food is very tasty. She enjoys doing the activities, especially singing. She said her room is always cleaned well and the whole home is cleaned to a high standard.
Good day and thank you for the positive comments. These kind words will be relayed to the team at the next handover meeting, it's great feedback for us as a company. Have a lovely day.
The care she receives from every member of staff is exemplary. There is such a varied programme of activities in which she has participated in and enjoyed them all enormously and she is much more alert and chatty, which is great to see. It's been peace of mind for me to know she is being so well looked after. Thank you so much.
Good day and thank you for taking the time to send us this lovely review. We are very proud of Garden City Court and the staff try their best every day to ensure all of our residents are treated with the love and respect they deserve. Have a lovely day.
My grandmother moved into Garden City Court in July 2022. It was a very difficult time for my grandmother and us as a family. All the staff made us very welcome and turned it into a positive transition, the staff are kind and caring and there are various activities going on for the residents to take part in.
This care home is wonderful. The care for my mum has been fabulous.
Thank you very much for the lovely comment, keep well and kind regards.
My husband has been a resident since December 2020. Although Covid restrictions have applied for most of his long-term care, we, as a family, have always felt he has received the very best care and support available to meet his needs. Prior to this, he received periods of respite care. At that point, life was less restricted, and a range of varied activities was in place on a regular basis. As life "opens up", these are being re-introduced, which we feel is a great asset to the care he receives. Throughout the time we have had connections with Garden City Court, staff and management have always been very understanding and supportive of our circumstances.
Our amazing staff at Garden City Court are trained to the highest standards and we are happy to hear we have been sufficiently supportive of you and the family. If there is ever anything we can do better, let us know now. Have a lovely day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 May 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 20 Jan 2026
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for Garden City Court.
Awards / Recognitions (3)
- 28 Feb 2023Recipient: Garden City Court
- 30 Jun 2022Recipient: Garden City Court
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Garden City Court.
Meet the Team (5)

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring their home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

Caroline has been a Care Manager for over 20 years, firstly in the community and then moving over to Quantum Care 13 years ago. Caroline is currently a Deputy Manager at Garden City Court and specialises in Manual Handling Training and is an End of Life Champion. Caroline is also working towards her NVQ Level 5 in Health and Social Care.

I started my care journey at the age of 18 where I began as a domiciliary care worker, working my way up to deputy home manager. I first started working for Quantum care in 2015 and have been very lucky to have worked in several homes, gaining experience and supporting other colleagues to implement changes to ensure our residents are receiving the best standard of care.
I am passionate about making a difference to our residents lives and getting the quality care they deserve.

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.

‘I enjoy the versatility of my job role and I enjoy caring for residents and their possessions, it gives me great job satisfaction’ – Wendy Dobbs
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Garden City Court to verify any information. View our terms and conditions. Garden City Court has an Enhanced Service -more info.