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Garden City Court

Whiteway, off Radburn Way, Letchworth Garden City, Hertfordshire SG6 2PP
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First-class care. Great staff - very helpful and kind.A B(Respite Resident/Service User)
Garden City Court, Letchworth Garden City
mum loves the activities, and has come out of her shell in this wonderful community.A L(Daughter of Resident/Service User)
Garden City Court, Letchworth Garden City
We are very happy with the care he receives. We highly recommend Garden City Court.P A(Son-in-law of Resident/Service User)
Garden City Court, Letchworth Garden City

Garden City Court is a modern, purpose-built care home situated in a quiet residential area. The home features the latest design and equipment to enable people to live as independently as possible, with support from staff where needed.

The home offers a variety of care services for residents including residential and specialist dementia care, as well as a range of short or long-term care options.

Garden City Court consists of five households...  

Care Provided by Garden City Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,499N/A

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.

We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

Contact Garden City Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Allanah Hudson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (74)

Visiting

  • Open visiting policy

Parking

  • On-site parking available

Garden City Court Reviews (75)

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9.8

Garden City Court has a Review Score of 9.8 (9.820) out of 10, based on 21 reviews in the last 2 years. Over all time Garden City Court has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from J C (Resident / Service User) published on 9 August 2024 Submitted via Postal Card
Overall Experience
I'm very happy here I like it when they have parties. I'm looking forward to the summer BBQ it will be so much fun!

I've lived here a long time would never want to go back happy here! And I get to go out when I want.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Garden City Court

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.

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Review from A B (Respite Resident) published on 12 July 2024 Submitted via Postal Card
Overall Experience
First-class care.

Great staff - very helpful and kind.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Garden City Court

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.

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Review from A L (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card
Overall Experience

I visited many care homes in the local and surrounding areas. Garden City Court is by far the most loveliest and welcoming. Since my mother moved in she has thrived, and for the first time in many years my mum has felt happy and secure. My mum has first-class support from their carers, her medical requirements have been fully assessed, and importantly mum loves the activities, and has come out of her shell in this wonderful community.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Garden City Court

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority!

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Review from P A (Son-in-law of Resident) published on 10 May 2024 Submitted via Postal Card
Overall Experience
My Father-in-law decided it was time for him to go into care. Garden City Court has provided a safe and caring environment. He is happy and feels cared for.

The family visits regularly and is always welcome by the staff. We are very happy with the care he receives. We highly recommend Garden City Court.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Garden City Court

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.

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Review from Kim C (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

My mum has settled well into Garden City Court, she always comments that the staff are very friendly and helpful. The staff go out of their way to make residents feel respected and it feels more like a big family at Garden City Court.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Garden City Court

Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents!

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Review from Lisa B (Daughter of Resident) published on 6 March 2024 Submitted via Postal Card
Overall Experience

Very warm and welcoming from my first connection which was when I phoned up. Appointment to visit was made immediately to suit me - re at the weekend. I knew from the moment I arrived in reception it was the right place for my dad. The care home was very clean and tidy. The rooms are spacious but most important are the people that work there. They all appear very happy in their work and the environment they work in. They are all very personable with my dad and with relatives. The cost is high but I realise that good staff should be paid fairly.

Reply from Deborah Yadev, Marketing Manager at Garden City Court

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident, and we're delighted that you noticed and appreciated the level of care we strive to uphold. Have a wonderful day!

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Review from Toni H (Daughter of Resident) published on 12 February 2024 Submitted via Website
Overall Experience
Outstanding care! Outstanding staff! Home clean and tidy! Mum very happy here.
Staff go beyond their call of duty to residents to make them comfortable and happy.
Can’t thank staff enough.
Lots of daily plans and entertaining which the residents enjoy which is excellent for their well-being.

Lovely staff at reception to meet and greet and make you feel comfortable.

Reply from Deborah Yadev, Marketing Manager at Garden City Court

Thank you for your comment. The team at Garden City Court will be delighted to hear your feedback!

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Review from John C (Son of Resident) published on 3 January 2024 Submitted via Postal Card
Overall Experience

We were lucky enough to be given a choice of four different care homes before we settled on Garden City Court. This one is head and shoulders above the others that we saw. Mum is incredibly happy here and we can't fault the level of care. The staff are all just amazing. Friendly, helpful and caring. They always want what's best for Mum. After eighteen months of Mum being here, I am still amazed at everything they do for the residents here. It's a ten out of ten from me!

Reply from Deborah Yadev, Marketing Manager at Garden City Court

Thank you for your comment. The team at Garden City Court are delighted to have Mum stay with us. Wishing you and your family a Happy New Year!

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Review from Hilary C (Daughter-in-law of Resident) published on 3 January 2024 Submitted via Postal Card
Overall Experience

Excellent level of care given at all times. Friendly staff. Spotless in all areas. Entertainment is very good. Mother-in-law enjoys her food. Couldn't wish for better care.

Reply from Deborah Yadev, Marketing Manager at Garden City Court
Good day and thank you for this lovely review. We are very proud of our home and the wonderful staff within it. Our residents are always our priority.

Have a lovely day!

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Review from C A (Daughter-in-law of Resident) published on 22 December 2023 Submitted via Postal Card
Overall Experience

Came for Christmas lunch. Unfortunately, my mother-in-law was too tired to join us but were made to feel very inclusive.

Reply from Deborah Yadev, Marketing Manager at Garden City Court
Thank you for your comment and for joining us for our Christmas lunch.

Wishing you a very Merry Christmas!

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Review from Tabitha W (Daughter of Resident) published on 11 December 2023 Submitted via Website
Overall Experience

My mum has been with Garden City Court since 2019. She is incredibly happy and secure and this is her home now. She has a fantastic relationship with the carers, she is included in the resident's voice and is made to feel valued and supported every moment. The carers are professional, and they are not only my mum's carers, but they are her friends. The care is gentle, empathetic and kind, my mum is always helped and cared for. The environment is full of fun entertainment, with whole centre events within the home and trips out for afternoon tea and visits to garden centres. Every member of the team goes above and beyond, they are all truly generous professionals with pure altruistic characteristics. This is a truly very special place and I know they care for my mum immensely. I cannot recommend this home enough and I know my mum will support this if you want to ask a resident for their experiences. Thank you to everyone!

Reply from Deborah Yadev, Marketing Manager at Garden City Court

Thank you for your comment. The team at Garden City Court are delighted to have your mum stay with us. Wishing you a wonderful day!

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Review from Diane S (Daughter of Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience

Since my dad moved in we found him to be happy and safe. All staff are very helpful, friendly, always having so many fun things to do. Thank you to all the staff.

Reply from Deborah Yadev, Marketing Manager at Garden City Court

Thank you for your comment. The team at Garden City Court are delighted to have your Dad stay with us. Wishing you a wonderful day!

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Review from P S (Wife of Resident) published on 21 April 2023 Submitted via Postal Card
Overall Experience

My husband was discharged from the hospital to Garden City Court. He is 96, mentally alert but physically frail. Everyone has treated him with respect and did everything possible to help him to settle in and the family were also supported to a sudden change in a much-loved member. Care is first-class; the kindness shown is wonderful. Cannot fault anything, he is really happy there.

Reply from Deborah Yadev, Marketing Manager at Garden City Court

Thank you very much for these kind words about our home, we try our best every day to ensure our residents are treated with the kindness and respect they deserve. Have a lovely day!

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Review from Mark S (Son of Resident) published on 5 April 2023 Submitted via Postal Card
Overall Experience

In my experience, Garden City Court is a highly efficient and professionally run care home. The members of staff that I have met have been enthusiastic, caring and highly motivated. I am always greeted with friendly smiles and a warm welcome. My requests for information or assistance in relation to my father's care and specific needs have always been addressed immediately. Nothing is too much trouble for the team. The care home is extremely clean and well-managed. The highest standard of care is being provided to my father and he is extremely happy in his new surroundings. He is always treated with great respect and dignity. Thank you, Garden City Court, we take great comfort in the knowledge that Dad is safe and well looked after.

Reply from Deborah Yadev, Marketing Manager at Garden City Court

Good day and thank you very much for taking the time to send us this lovely review, it is appreciated. Have a lovely day!

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Review from Cliff H (Husband of Resident) published on 13 March 2023 Submitted via Postal Card
Overall Experience

My wife has been a resident for approximately 4 years. I am very happy with the care my wife receives and I know she is in good hands. All the carers are extremely friendly and helpful, they always make me and my daughter feel very welcome when we visit. I couldn't wish for a nicer place for my wife to live. I highly recommend it.

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Review from Maureen H (Resident / Service User) published on 13 March 2023 Submitted via Postal Card
Overall Experience

I asked my mum what she liked about the home. She said it's a very happy place to live and the staff are cheerful and always happy to help me. The food is very tasty. She enjoys doing the activities, especially singing. She said her room is always cleaned well and the whole home is cleaned to a high standard.

Reply from Deborah Yadev, Marketing Manager at Garden City Court

Good day and thank you for the positive comments. These kind words will be relayed to the team at the next handover meeting, it's great feedback for us as a company. Have a lovely day.

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Review from Linda S (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
I am so glad I chose Garden City Court for Mum. She was reluctant to go into residential care but the staff have been wonderful in helping her settle in.

The care she receives from every member of staff is exemplary. There is such a varied programme of activities in which she has participated in and enjoyed them all enormously and she is much more alert and chatty, which is great to see. It's been peace of mind for me to know she is being so well looked after. Thank you so much.

Reply from Deborah Yadev, Marketing Manager at Garden City Court

Good day and thank you for taking the time to send us this lovely review. We are very proud of Garden City Court and the staff try their best every day to ensure all of our residents are treated with the love and respect they deserve. Have a lovely day.

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Review from Nicola C (Granddaughter of Resident) published on 19 January 2023 Submitted via Postal Card
Overall Experience

My grandmother moved into Garden City Court in July 2022. It was a very difficult time for my grandmother and us as a family. All the staff made us very welcome and turned it into a positive transition, the staff are kind and caring and there are various activities going on for the residents to take part in.

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Review from C S (Daughter of Resident) published on 10 November 2022 Submitted via Postal Card
Overall Experience

This care home is wonderful. The care for my mum has been fabulous.

Reply from Deborah Yadev, Marketing Manager at Garden City Court

Thank you very much for the lovely comment, keep well and kind regards.

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Review from I B (Wife of Resident) published on 15 September 2022 Submitted via Postal Card
Overall Experience

My husband has been a resident since December 2020. Although Covid restrictions have applied for most of his long-term care, we, as a family, have always felt he has received the very best care and support available to meet his needs. Prior to this, he received periods of respite care. At that point, life was less restricted, and a range of varied activities was in place on a regular basis. As life "opens up", these are being re-introduced, which we feel is a great asset to the care he receives. Throughout the time we have had connections with Garden City Court, staff and management have always been very understanding and supportive of our circumstances.

Reply from Deborah Yadev, Marketing Manager at Garden City Court
Thank you very much for this lovely review, it is always a good feeling when one feels appreciated.

Our amazing staff at Garden City Court are trained to the highest standards and we are happy to hear we have been sufficiently supportive of you and the family. If there is ever anything we can do better, let us know now. Have a lovely day.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 19 May 2026

    On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...

  • 15 Apr 2026

    Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...

  • 20 Jan 2026

    As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...

Upcoming Events

There are no upcoming events for Garden City Court.

Awards / Recognitions (3)

  • 28 Feb 2023Recipient: Garden City Court
  • 30 Jun 2022Recipient: Garden City Court
  • 28 Feb 2020Recipient: Quantum Care Ltd

Accreditations

There are no accreditations posted yet for Garden City Court.

Meet the Team (5)

Allanah Hudson
Allanah HudsonJob Title:Home Manager

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring their home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

Caroline Faulkner
Caroline FaulknerJob Title:Deputy Manager

Caroline has been a Care Manager for over 20 years, firstly in the community and then moving over to Quantum Care 13 years ago. Caroline is currently a Deputy Manager at Garden City Court and specialises in Manual Handling Training and is an End of Life Champion. Caroline is also working towards her NVQ Level 5 in Health and Social Care.

Lucia Angell-Field
Lucia Angell-FieldJob Title:Deputy Home ManagerJoined: 2024

I started my care journey at the age of 18 where I began as a domiciliary care worker, working my way up to deputy home manager. I first started working for Quantum care in 2015 and have been very lucky to have worked in several homes, gaining experience and supporting other colleagues to implement changes to ensure our residents are receiving the best standard of care.

I am passionate about making a difference to our residents lives and getting the quality care they deserve.

Satpal Kambo
Satpal KamboJob Title:Chef Manager

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.

Wendy Dobbs
Wendy DobbsJob Title:Housekeeping Manager

‘I enjoy the versatility of my job role and I enjoy caring for residents and their possessions, it gives me great job satisfaction’ – Wendy Dobbs

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Garden City Court to verify any information. View our terms and conditions. Garden City Court has an Enhanced Service -more info.