Goldsborough Manor

Hi, my name is Lance Bosmans, I am the Group Commissioning / Home Manager here at the Goldsborough Manor, Initially, I trained in the hospitality industry as a General Manager of 4/5-star hotels in and around the southeast of England. I have worked in care and support for almost 19 years. Starting in Extra Care retirement villages and moving into premier care homes for large corporate companies.

I am privileged to have been working for Crown Care Group for nearly 4 years, we are a family-owned and operated business who are really passionate about the care and support we deliver to our residents. I have always strived to deliver a world-class service to the residents and staff within my care, ensuring they feel secure and well cared for in our beautiful care home in Strensall. I look forward to welcoming you to this outstanding property.

Hi, I am Chris, the deputy manager at Goldsborough Manor, and I have worked in Dementia care and the Mental Health service for the last 9 years.

In my previous life, I worked in the hospitality industry as a General Manager of Pubs & Restaurants in London. I am also a qualified Chef and a Men's Barber.

Hi, I'm Helen the Business Administrator for Goldsborough Manor. I am new to Care but worked in administration for the past 15 years. I ensure the smooth running of the home's business activities, including admissions, HR and assisting the team. I am excited to be part of a dynamic team who are thoughtful and caring of others.

Hi, I'm Petra and I am the Second Chef at Goldsborough Manor. I have been in the catering industry for over 30 years. I have a passion for nutrition and well-being and spent many years training and developing my skills. I am new to the care industry and applying my knowledge and skills to enhance the resident's lives.

Hi, I'm Nadine, and I am the Concierge at Goldsborough Manor. I am new to the Care Sector, and I started at Crown Care in October. My previous role was a Hospitality Manager of a Monastery in the Heart of North Yorkshire, where I opened and operated the Tea Room and the Visitors Centre. I have always been in the Hotel Industry, working my way up to where I am today.

I have worked in the Care industry for more than 25 years. Most of that time has been involved with activities and the social aspect of delivery care.

I absolutely love my job, and getting to know my residents. Developing person-centred activities and events is what I enjoy most and I am looking forward to doing this at Goldsborough Manor.

My Name is Jo, and I am a Unit manager. I have worked in the care sector for just over 30 years, working in the community & care home settings. I have previously worked as a nurse in training at York Hospital in the elderly care unit.

I am passionate about what I do and very kind and caring to our residents. I started at Goldsborough Manor this year and am really looking forward to being part of a great team.

Hi, my name is Lilianna, and I have worked in the care industry for over 20 years. I have completed NVQ 2 & 3 in health and social care, and I am currently waiting to start my level 5. I am a Unit Manager at Goldsborough Manor. It is very important for me to provide a high standard of care and support my residents with daily life tasks to promote their independence, health and happiness. It's very important for me that the people who are working with me feel supported, too.

My name is Leah, and I am a Unit Manager at Goldsborough Manor. I have worked in dementia care for the past 8 years. I have a real passion for looking after others and always like to go above and beyond for my residents. I won an award for my work during COVID. The Award was called "Beyond the Call of Duty". I look forward to continuing my career in care.

My name is Roxy, and my 20-year journey in healthcare began at York Hospital for 18 years, where I worked in frontline healthcare roles alongside administration and discharge liaison. Supporting patients directly, coordinating safe discharges, and working closely with multidisciplinary teams gave me a strong clinical foundation and a deep understanding of person-centred care.

I later joined Goldsborough Manor as a Senior Carer, supporting elderly and dementia residents with dignity, compassion, and professionalism. Holding Level 2 and Level 3 qualifications in Health and Social Care, I have continued to develop my knowledge and leadership skills. Now promoted to Unit Manager, I am proud to lead a team dedicated to delivering safe, high-quality care while creating a warm, supportive environment where residents truly feel at home.

I am Roman I am the Maintenance Operative for Goldsborough Manor. Before the Maintenance roles, I was a Head Teacher of Art & Design, in the Art College and Academia of Fine Arts. In the United Kingdom, I have worked in general maintenance for 20 years since 2004. 20 years ago I worked in the biggest care home in West Yorkshire, Donisthorpe Hall. I started as the Maintenance manager but they asked me to use my artistic skills to design murals and art for the home. I created all the historical murals in the corridors of the home.

Hi, my name is Tracey Knight.
I am a Senior care assistant on nights here at Goldsborough Manor.
I have worked as a Care assistant for 11 years, and a relief Senior for 4 years.
I worked for 5 years on Memory Lane a dementia unit for Barchester.
I have also worked for North Yorkshire Council at an elderly person's home where I completed my Care certificate, Diploma in care level 2 and recently my level 3 lead adult carer apprenticeship.
I enjoy working as a team building trust and respectful relationships, and learning from each other's knowledge and skills to make a positive impact on individuals we care for.
I enjoy helping others making a difference to their lives and most of all seeing the person smile.
Promoting their independence, and choice and respecting their wishes to live a life how they choose, to feel happy, safe and well cared for.

Hi, I am Claire, and I am the Head Housekeeper at Goldsborough Manor. This is my first time in the care industry, but I have been working in Housekeeping for the past 12 years. I am small but mighty.

Hi, I'm Matus, and I am the Head Chef at Goldsborough Manor. I have 20 years of experience in the hospitality industry, which was mostly done in Hotels. My key focus is on customer service, and I mostly enjoy baking cakes and pastries, but have a love for savoury too. I like to spend time with the residents individually and find out their needs. I always try to go above and beyond to give my best. I try to create a welcoming and friendly environment in the kitchen and other departments. I am also very happy to help and assist others. I have always wanted to grow my knowledge and skills to give the residents a wide and diverse menu.

I was born in York and have loved the City and its history all my life.

I have a son and a daughter, and I love being a granny.

I went to the University of York as a mature student and studied Social Policy.

My main jobs have been in banking, working for the Local Government Ombudsman and for York’s MP.

I was elected to the City of York Council in 2015 and last year was honoured to be selected to be Lord Mayor. In this role, I met so many amazing people who have made York the truly wonderful city it is.

I had a stroke in 2020, leaving me with a weakened left side and a determination to show that everyone can live their best life.

It was a privilege to be asked to become an Ambassador of Goldsborough and be part of the caring Team here, and being able to talk to the people who live here and their friends and family.