






Completed in Spring 2017, Goodson Lodge Care Centre features a specialist home environment, designed specifically to enhance quality of life. Located close to the town centre in Trowbridge this homely care centre offers accommodation for 64 residents.
Split over two floors, this modern care centre offers compassionate care in an environment that has been designed sensitively with residents’ comfort and well-being in mind. Staverton and Yarnbrook households provide care for individuals...
Care Provided by Goodson Lodge Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Goodson Lodge Care Centre for full pricing details and T&Cs.
Contact Goodson Lodge Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Amanda Palfrey(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Goodson Lodge, located in Trowbridge, Wiltshire, offers a town-based setting with easy access to local amenities and a landscaped garden for outdoor visits. The home welcome visits from relatives and friends, with flexible visiting hours to support a homely atmosphere. Visitors are invited to join residents for meals, with prior notice. There are protected mealtimes, when dining rooms may be busier, in order to maintain a calm and dignified environment for all. Driving Instructions (from main roads) From the A350 (Yarnbrook / Melksham direction) • Travel on the A350 towards Trowbridge. • At the West Ashton crossroads turn left onto West Ashton Road. • Go straight over the next two roundabouts. • At the third roundabout, turn right onto County Way. • Take the third exit at the next roundabout onto Hilperton Road. • Continue past the fire station; Goodson Lodge is a little further down on the right. From the A36 / West Wiltshire via Hilperton Road • If travelling from the A36 or local roads into Trowbridge, use the town signage for Hilperton and Hilperton Road (BA14 7JG). • Follow Hilperton Road; the home is clearly signed on the left hand side on that road, with parking available for drop-off.
Parking
- Visitors arriving by car should use the on-site parking/drop-off area at Goodson Lodge. If there is not an available spot or if in doubt come in the speak to the reception team. Please allow extra time for parking in the town if the nearby roads are busy; early arrival is beneficial if you plan to visit the town centre afterwards. On arrival, report to reception and the team will assist you to the resident’s lounge or the resident’s private room.
Goodson Lodge Care Centre Reviews (94)
Goodson Lodge Care Centre has a Review Score of 9.6 (9.582) out of 10, based on 16 reviews in the last 2 years.
Over all time Goodson Lodge Care Centre has 94 reviews.
My dad transferred from another care centre 6 months ago, he has settled very well. Staff understand my dad's needs (Dad doesn't use language often). We hope that he can continue to stay in Goodson Lodge as it is a very homely place to be. Lounges feel like a lounge in a regular home. Dad has had a couple of outings which is wonderful. Can't fault anything.
My husband was assessed very well and when they realised he wasn't happy in his room and with a resident they solved it immediately. The carers are all lovely, very supportive and for me the amount of activities staff was very important for me as my husband is still physically fit. The home is very clean, bright, totally dementia friendly, they can go in the large garden and walk around where they wish as it is very secure. He stayed for a week's respite.
Great modern building. Brilliant care. Thanks to the staff.
Informal atmosphere, very friendly and helpful staff.
It is very early in the stay. So far very good.
I have not seen my sister so happy and content for a long time.
We were also offered tea and biscuits which was very pleasant in lovely surroundings.
It was a very windy afternoon but the gardens were very nice and we enjoyed our afternoon.
There seemed to be plenty of activities for residents if they want to join in.
Pleasant gardens with nice seating areas and residents encouraged to get into gardens for fresh air.
Excellent care home.
Goodson Lodge knowing this accepted her.
They are slowly dealing with these issues and I can see the improvement.
Goodson Lodge is warm, clean, comfortable and homely.
The staff, all, are caring, pleasant and courteous with all residents and visitors.
The experienced manager and senior staff are superb - which is reflected in the home generally.
On a negative, she is a smoker and does not like to be given one cigarette at a time, the only other negative is how she feels, she has nothing to occupy her, sadly she now cannot watch TV, read or knit. So an appropriate activity would be good for her.
The staff are lovely.
Thank you for taking the time to submit a review, I am pleased that your mum has settled into our home. I can confirm that a dedicated activity coordinator started at the home this week, who is busy preparing individualised action plans for each resident.
Unfortunately, as we care for people...
After much research, I decided Goodson Lodge would best suit his requirements. It has been the right choice, exceeding my expectations.
My husband appears to have developed a new spark of life. I have to thank the staff who encourage him to interact with fellow residents and help him to maintain his independence and dignity.
Once again he is enjoying his food, having a choice of menu.
Staff find the time to talk to him, find out his interests and walk with him the garden.
When I visit he is neatly dressed and clean. Goodson Lodge is bright, welcoming and thoughtfully planned and furnished with high standards of cleanliness and hygiene, providing a safe and attractive environment.
It is such a relief to me, to know I made the best choice for my husband's care and happiness.
This lovely new home is setting new standards of care. OSJCT at Goodson Lodge is flexible to residents' needs and clearly focussed on their care. My mother went to live in the home the first day it opened and the management and carers have made extra efforts to accommodate my mother's smoking, one of her few remaining pleasures. The secure (and very pleasant) gardens mean that she is completely safe to smoke outdoors on her own, which is not possible in any other home we visited. The entire place is designed for dementia patients and the staff are very gentle, caring people.
I have rated the activities as "poor" simply because they haven't started up yet, as the home has only been open for 3 weeks. I have confidence that they will be good once they have started. I do think that activities will be a key ingredient to the happiness of the residents.
Fantastic 'new build', containing its own hair salon, sweet shop and cinema. Rooms are very spacious with en suite shower and toilet, with own room, safe, tv, etc. Excellent food, with a wonderful dining area. Lovely thought out, secure gardens. The staff are impeccable, nothing ever too much trouble.
Mum needed urgent respite care following a sudden progression of her dementia. Mum was the first resident to arrive on the first day of Goodson Lodge Care Centre opening and was greeted at the threshold. The accommodation is beautiful and carefully well thought out for providing the very best of care. All of the staff were very welcoming and helpful. On my request staff managed to provide mum with a bath and hair wash which was much appreciated. Because of the urgency mum's admission, we were not aware of the need to label clothing which obviously contributed towards the difficulty of washing clothes, but on request, these were immediately taken for washing once I had sorted them out. A more efficient method of entrance at the weekends would be useful.
This report is provided at the end of the first week of residence. The warmth of the welcome was very appreciated. The interaction between the resident and the staff and other residents is much in evidence which is a very good feature. The individualised care is noticeable. All staff have been helpful and attentive. We are delighted that our relative has settled in Goodson Lodge so easily. The food and drink is good and occasional egg and bacon at breakfast would be excellent with her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (1)
- 28 Jul 2026
Residents, families, friends and the local community, including Vera and Isobel pictured above, enjoyed a sunny afternoon of fun at Goodson Lodge’s annual summer fête. The event, held in the...
- 04 Aug 2026Organiser: Goodson Lodge Care Centre
Awards / Recognitions (10)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (4)

Amanda started her career working nights in a nursing home, which she did for 8 years and thoroughly enjoyed. Amanda then started to work as a Carer on days and this is when she really started to blossom in her role as a leader.
Amanda joined The Orders of St John Care Trust in 2008, she soon became a Care Leader, Head of Care, then a registered Manager in 2014. During this time Amanda has completed various Health and Social Care Qualifications and completed Level 5 in Leadership and Management for Health and Social Care before taking on the Registered Manager's role.
Amanda sets high standards within her team, she encourages her team to learn new skills and knowledge, which also helps them to succeed, but more importantly to provide excellent care. This was demonstrated when she won ‘Leader of the Year’ award in 2018.

Fran has worked in the care sector for 26 years. She started her career in a nursing environment, where she was a Carer before progressing to Senior Carer.
She then went to work with adults with learning disabilities as a support worker.
Fran started at Goodson Lodge in 2017 as a Night Care Leader and in 2020 went on to become Head of Dementia Care before becoming the Deputy Home Manager in 2022.
Throughout her career, she has gained many qualifications and recently completed her Level 5 in Health and Social Care.Also, in October 2022 she was presented with a Trust 'Dedicated to Exceptional Care' award.
Fran absolutely loves her job and she has a real passion for enriching residents’ lives with meaningful engagement.
She loves being able to make a difference and making every day a positive experience for the residents.Fran says she couldn’t imagine herself doing anything else.

Amal has a degree in Hotel Management and an MBA Master's degree in Human Resources.
He spent over 20 years in the hospitality industry working in several management roles and therefore has extensive experience in customer relations.He is also currently studying towards his Association of Accounting Technicians from Wiltshire College so he brings a wealth of skills and expertise to the role of Bursar at Goodson Lodge.
Amal is pleased that in his role he actively supports residents' with their finances and contractual arrangements. He also has responsibility for the catering, maintenance, administration and housekeeping teams and ensuring that in their service delivery for the residents, OSJCT values are upheld.
He prides himself on keeping up to date with training and best practices with the ultimate aim that residents are happy in their homes.

Alex worked in the kitchen of another care home whilst he was studying TV & Film at college, and he is now the Events Manager at Goodson Lodge.
He is proud to have recently won an OSJCT award for 'Outstanding Community Engagement' and says that he thoroughly enjoys his time in the home because he loves making a difference in residents' lives.
Making them smile each day and seeing them enjoy the daily activities keeps him going, along with his toddler twins!
Alex is always open to ideas and loves to try new activities with the residents.
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