






Completed in Spring 2017, Goodson Lodge Care Centre features a specialist home environment, designed specifically to enhance quality of life. Located close to the town centre in Trowbridge this homely care centre offers accommodation for 64 residents.
Split over two floors, this modern care centre offers compassionate care in an environment that has been designed sensitively with residents’ comfort and well-being in mind. Staverton and Yarnbrook households provide care for individuals...
Care Provided by Goodson Lodge Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Goodson Lodge Care Centre for full pricing details and T&Cs.
Contact Goodson Lodge Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Amanda Palfrey(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Goodson Lodge, located in Trowbridge, Wiltshire, offers a town-based setting with easy access to local amenities and a landscaped garden for outdoor visits. The home welcome visits from relatives and friends, with flexible visiting hours to support a homely atmosphere. Visitors are invited to join residents for meals, with prior notice. There are protected mealtimes, when dining rooms may be busier, in order to maintain a calm and dignified environment for all. Driving Instructions (from main roads) From the A350 (Yarnbrook / Melksham direction) • Travel on the A350 towards Trowbridge. • At the West Ashton crossroads turn left onto West Ashton Road. • Go straight over the next two roundabouts. • At the third roundabout, turn right onto County Way. • Take the third exit at the next roundabout onto Hilperton Road. • Continue past the fire station; Goodson Lodge is a little further down on the right. From the A36 / West Wiltshire via Hilperton Road • If travelling from the A36 or local roads into Trowbridge, use the town signage for Hilperton and Hilperton Road (BA14 7JG). • Follow Hilperton Road; the home is clearly signed on the left hand side on that road, with parking available for drop-off.
Parking
- Visitors arriving by car should use the on-site parking/drop-off area at Goodson Lodge. If there is not an available spot or if in doubt come in the speak to the reception team. Please allow extra time for parking in the town if the nearby roads are busy; early arrival is beneficial if you plan to visit the town centre afterwards. On arrival, report to reception and the team will assist you to the resident’s lounge or the resident’s private room.
Goodson Lodge Care Centre Reviews (94)
Goodson Lodge Care Centre has a Review Score of 9.6 (9.582) out of 10, based on 16 reviews in the last 2 years.
Over all time Goodson Lodge Care Centre has 94 reviews.
My review is based on my views more than her's.
Thank you for taking care of her. I hope we will be back.
I cannot fault the standard of care at Goodson Lodge. The staff do their best to meet the individual needs of each resident, adapting their approach to make the individual feel as safe and comfortable as possible. My mother has dementia, but she frequently comments she is not talked down to or made to feel like she is being told what to do. She is encouraged to do as much as she is able to, or wants to do, in respect of her personal needs. She knows she can always ask for assistance. There is a lovely relaxed homely feel, with no imposed regimes. The building itself is clean, bright and looks more like a hotel than a care facility. There are regular activities and opportunities to socialise for those who wish to.
A very caring home with plenty of space to move around. Definitely one of the better ones.
My mother has lived at Goodson Lodge since November 2018. Overall I am very happy with the care she receives. She has settled as well as I could have hoped for and I have peace of mind that she is safe for 24 hours a day. Staff at Goodson Lodge are caring and respectful to residents. The home environment is bright and clean with a lovely garden.
The staff were so caring, kind and considerate during my mother's stay. This was for two periods of respite care, separated by 10 days, during which time my mother had a minor fall. The care centre is an incredible facility, purpose built and planned with so much forethought and experience of the role of the building in assisting care provision. Mum loved her stay and my sister and I are reassured that specialist care can be provided away from home by The Orders of St John.
From the first visit to see if the home was suitable for my father moving in, it was a positive experience. My father is very happy, stimulated and very content so we are very pleased we chose this home. The design of the home and staff are excellent.
Our father was very happy in Goodson Lodge. He thought the carers were 'marvellous'. He enjoyed the company of the other residents. From a reclusive person in the previous home, he embraced and participated in activities and outings. For the short time he spent there he was able to 'live' again. Some very good memories.
My husband has been at Goodson Lodge as a permanent resident for 3 months. The environment, care and attitude of the staff give me peace of mind. It is a joy to see him in such a cheerful and well run care home.
The food is home cooked and excellent.
Very well cared for she enjoyed interacting with people and staff.
Since moving to Goodson Lodge, the care and attention she has received has been first class. It has surpassed any expectations I had. From medical care and treatment to day to day care and some excellent activities. I have seen a marked improvement in my mother's happiness and general demeanour. Thank you so much.
My mother has been living at the care home for nearly 3 months now. The home has a good feeling, being welcoming, light and spacious. The home was only opened in 2017, hence is still being gradually filled. The management and staff are efficient and experienced. The food is excellent. The recent families meeting I attended was positive and staff do appear to listen and positively respond, particularly as the new home and residents settle in. The home is higher than average cost but it is new and to a high standard. Overall and given my experience of relatives in several other homes previously, I am very pleased so far.
Had a wonderful afternoon - greeted with friendly and welcoming staff. Enjoyed a lovely afternoon tea with the residents and activities - enjoyed it so much that I can't wait for the next date. It's a good way to fundraise to help the residents' outings.
Delighted to know my sister is in good hands. The whole atmosphere was pleasant and relaxing. Staff are caring and compassionate, a programme of stimulation obviously in place.
Very nice atmosphere generally. Patients appear happy. My own sister decided better care than her previous home.
More of a retirement home than a care home.
Ths home is very well set out and feels very homely. The staff are very caring and friendly. The residents are very well fed with good fresh food and there is always plenty to drink. I don't think I could find a better home for my husband's respite. Thank you all.
My friend had a good room, very clean.
The staff look after my friend very well, the staff were very friendly, good and helpful.
The staff didn't want her to go home.
My friend enjoys being there.
My grandfather rapidly deteriorated with dementia and became a resident at Goodson Lodge. I've always associated care homes as old fashioned with a 'funky' smell, but Goodson Lodge is nothing like that at all, in fact, it's like a 5-star hotel with fabulous amenities and the most caring staff. Special thanks go to staff who went above and beyond in helping my grandfather try to remember including making him a book with photos of all our family in, along with their names. Perhaps getting old isn't so scary after all. My grandfather loves his time here.
Fabulous home, very modern and clean. Special thank to the staff for caring for my father in law.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (1)
- 28 Jul 2026
Residents, families, friends and the local community, including Vera and Isobel pictured above, enjoyed a sunny afternoon of fun at Goodson Lodge’s annual summer fête. The event, held in the...
- 04 Aug 2026Organiser: Goodson Lodge Care Centre
Awards / Recognitions (10)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (4)

Amanda started her career working nights in a nursing home, which she did for 8 years and thoroughly enjoyed. Amanda then started to work as a Carer on days and this is when she really started to blossom in her role as a leader.
Amanda joined The Orders of St John Care Trust in 2008, she soon became a Care Leader, Head of Care, then a registered Manager in 2014. During this time Amanda has completed various Health and Social Care Qualifications and completed Level 5 in Leadership and Management for Health and Social Care before taking on the Registered Manager's role.
Amanda sets high standards within her team, she encourages her team to learn new skills and knowledge, which also helps them to succeed, but more importantly to provide excellent care. This was demonstrated when she won ‘Leader of the Year’ award in 2018.

Fran has worked in the care sector for 26 years. She started her career in a nursing environment, where she was a Carer before progressing to Senior Carer.
She then went to work with adults with learning disabilities as a support worker.
Fran started at Goodson Lodge in 2017 as a Night Care Leader and in 2020 went on to become Head of Dementia Care before becoming the Deputy Home Manager in 2022.
Throughout her career, she has gained many qualifications and recently completed her Level 5 in Health and Social Care.Also, in October 2022 she was presented with a Trust 'Dedicated to Exceptional Care' award.
Fran absolutely loves her job and she has a real passion for enriching residents’ lives with meaningful engagement.
She loves being able to make a difference and making every day a positive experience for the residents.Fran says she couldn’t imagine herself doing anything else.

Amal has a degree in Hotel Management and an MBA Master's degree in Human Resources.
He spent over 20 years in the hospitality industry working in several management roles and therefore has extensive experience in customer relations.He is also currently studying towards his Association of Accounting Technicians from Wiltshire College so he brings a wealth of skills and expertise to the role of Bursar at Goodson Lodge.
Amal is pleased that in his role he actively supports residents' with their finances and contractual arrangements. He also has responsibility for the catering, maintenance, administration and housekeeping teams and ensuring that in their service delivery for the residents, OSJCT values are upheld.
He prides himself on keeping up to date with training and best practices with the ultimate aim that residents are happy in their homes.

Alex worked in the kitchen of another care home whilst he was studying TV & Film at college, and he is now the Events Manager at Goodson Lodge.
He is proud to have recently won an OSJCT award for 'Outstanding Community Engagement' and says that he thoroughly enjoys his time in the home because he loves making a difference in residents' lives.
Making them smile each day and seeing them enjoy the daily activities keeps him going, along with his toddler twins!
Alex is always open to ideas and loves to try new activities with the residents.
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