






Completed in Spring 2017, Goodson Lodge Care Centre features a specialist home environment, designed specifically to enhance quality of life. Located close to the town centre in Trowbridge this homely care centre offers accommodation for 64 residents.
Split over two floors, this modern care centre offers compassionate care in an environment that has been designed sensitively with residents’ comfort and well-being in mind. Staverton and Yarnbrook households provide care for individuals...
Care Provided by Goodson Lodge Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Goodson Lodge Care Centre for full pricing details and T&Cs.
Contact Goodson Lodge Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Amanda Palfrey(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Goodson Lodge, located in Trowbridge, Wiltshire, offers a town-based setting with easy access to local amenities and a landscaped garden for outdoor visits. The home welcome visits from relatives and friends, with flexible visiting hours to support a homely atmosphere. Visitors are invited to join residents for meals, with prior notice. There are protected mealtimes, when dining rooms may be busier, in order to maintain a calm and dignified environment for all. Driving Instructions (from main roads) From the A350 (Yarnbrook / Melksham direction) • Travel on the A350 towards Trowbridge. • At the West Ashton crossroads turn left onto West Ashton Road. • Go straight over the next two roundabouts. • At the third roundabout, turn right onto County Way. • Take the third exit at the next roundabout onto Hilperton Road. • Continue past the fire station; Goodson Lodge is a little further down on the right. From the A36 / West Wiltshire via Hilperton Road • If travelling from the A36 or local roads into Trowbridge, use the town signage for Hilperton and Hilperton Road (BA14 7JG). • Follow Hilperton Road; the home is clearly signed on the left hand side on that road, with parking available for drop-off.
Parking
- Visitors arriving by car should use the on-site parking/drop-off area at Goodson Lodge. If there is not an available spot or if in doubt come in the speak to the reception team. Please allow extra time for parking in the town if the nearby roads are busy; early arrival is beneficial if you plan to visit the town centre afterwards. On arrival, report to reception and the team will assist you to the resident’s lounge or the resident’s private room.
Goodson Lodge Care Centre Reviews (94)
Goodson Lodge Care Centre has a Review Score of 9.6 (9.582) out of 10, based on 16 reviews in the last 2 years.
Over all time Goodson Lodge Care Centre has 94 reviews.
My mother has settled very well at Goodson Lodge. The carers are always friendly and cheerful and treat residents with dignity. There are plenty of activities for residents covering a wide range of interests. The rooms are clean and welcoming and there is always plenty of food. Care is tailored to the needs of individual residents. I would highly recommend Goodson Lodge.
Thank you for your recommendation and for taking the time to write us a review - we do appreciate your feedback. We're delighted to hear that your mother has settled in so well. If there is anything else we can do to support her, or you, please just let us know.
We had a review meeting with the Deputy Manager - very successful and pleased with the discussions. She listened to everything that we said, responded well and made suggestions as necessary in response to a couple of queries.
Thank you for your feedback - it means a great deal. We're glad to hear the review meeting was so positive. If there is anything more we can do for you, please don't hesitate to ask.
My mum has lived at Goodson for 18+ months and continues to say she is happy to be there. I have found that her wishes are respected on a daily basis. Her care needs, on a daily basis, are given with great kindness and consideration. The staff are always cheerful and encouraging. Although energy levels do not always allow my mum to participate in activities she says it’s nice to know they are there. As a family to join family events organised always brings fun and a chance for togetherness. Access to the home has improved over the past weeks.
Thank you for your comments and for taking the time to write us a review. We're delighted that your mum is happy with us at Goodson Lodge and that she feels happy and looked after. We do appreciate your feedback, and if there is anything else we can do, please don't hesitate to ask.
My aunt has been a resident of Goodson Lodge for 4+ years and has a lovely ensuite room with a view of the garden and children playing at the school. She was in the home during Covid and although we could not initially visit, the staff made sure that we kept in touch. Once lockdown rules relaxed we were able to visit her in a separate room with testing, hygiene measures and masks in place. The staff are kind and caring and always have the resident's welfare in mind. Calling for medical attention when necessary and keeping next of kin informed. She used to enjoy joining in the various trips and activities but unfortunately, at 96, doesn't now feel well enough, having been in hospital recently where she became quite confused. Fortunately, she is now settled back in her room and happy to be in familiar surroundings with people that she knows. Grateful thanks to all at Goodson Lodge.
Thank you for your feedback and for taking the time to write us a review - we do appreciate it. It's been a pleasure to have your aunt with us at Goodson Lodge, and we're delighted that she's settled with us again. Do let us know if there is anything more we can do for her or your family.
I have found the staff at Goodson Lodge welcoming, approachable and helpful. My mother is well cared for and much safer than she was in her own home. The staff have accompanied her on necessary trips to hospital and arranged for opticians and doctors to see her in the home when required. I would not hesitate to recommend this home to others.
Thank you for your kind words and for taking the time to write us a review. We're glad to have your mother with us at Goodson Lodge, and we do appreciate your recommendation.
Staff are supportive, caring and friendly. Mum is warm, well fed and safe - the environment is modern and welcoming - lots of natural light which makes a difference to Mum. Activities help her interact with other residents and us as family. Well done!
Thanks very much for taking the time to write us a review. It's a privilege to have your mum with us Goodson Lodge and if there is anything else we can do for her, or for your family, please just let us know.
A lovely room with an ensuite, which means Mum's dignity is kept when she needs bathroom assistance. I wouldn't want her to go anywhere else. Thank you, Goodson Lodge.
Such kind words, thank you - we really do appreciate your feedback. I'm delighted that your mother is settled here and that we are able to support both her and you. Thank you for taking the time to write us a review.
It doesn't matter how beautiful the facility is, it is the care that counts. The kindness, compassion and care afforded to our mother by the staff at Goodson Lodge is outstanding. All the staff go that extra mile to give person centred care to each and every resident. The purpose built building itself is wonderful, and always immaculately clean and fresh. The food excellent. I just hope that one day carers nationwide will be recognised for the outstanding work they do. Thank you all, from the cleaners and cooks to the wonderful receptionists and admin staff, to the activity co-ordinators, and to all the truly amazing carers at Goodson Lodge-we thank you.
Thank you for your wonderful feedback! Thanks too for taking the time to share your experiences. We really do appreciate it and I will make sure everyone at Goodson Lodge sees it.
Thank you from the bottom of our hearts.
I have been visiting my sister at Goodson Lodge for just over one month and after visiting several care homes in the vicinity, I decided on Goodson Lodge. I haven't been disappointed in anyway, there is always a welcome and a cuppa if you need it. I act as power of attorney.
Despite her reluctance to go into care, my sister-in-law has settled well. The carers have been wonderful and our minds are at rest knowing she is very well cared for.
Mum has been a resident for well over 4 years now and her dementia has steadily deteriorated. The staff are very caring to both Mum and me, which we as a family really appreciate. You can tell that the carers have a deep understanding of Mum's situation and show huge patience and care. I'm frequently telling people I meet how good the home is and we as a family have peace of mind knowing Mum is in safe hands. Being a charity, the emphasis is on care, not money, as it should be. If Mum is upset but can't explain, great effort goes into finding and resolving problems, whether that's her health or social well-being. Thank you so much, Goodson!
Mum has been at Goodson Lodge Care Centre for 8 months and we as a family couldn’t be more delighted with it. The home itself is so well designed, with hairdressers, garden lounge, cafe and cinema and fabulous gardens. There is always a warm welcome on arrival. She receives very attentive care, the staff go that extra mile for every individual making them feel special and loved. The medical attention to detail is very impressive and small changes have made such a difference to my mum’s health. The home is spotlessly clean and always updated and maintained in all areas. When my mum moved in after many traumas she was disorientated and agitated, since being in Goodson Lodge she is like a new woman! The wonderful care she has received and the stimulation from the activities team have given her a new interest in life. She joins in many of the amazing activities that Goodson Lodge organises all week long, even at weekends! I couldn’t recommend the home more highly. Thank you to all
We have been more than happy with the support and care that my mum has received at Goodson Lodge. Staff all lovely. Will contact me if they need to. My mum is very happy there and tells us when we visit her. Now we can go and visit, we are all made very welcome. My children love going in to visit, and it is always a really happy experience, and my mum's happy and settled.
Beautiful accommodation, akin to a hotel and every amenity including en-suites, cinema, memory shop, coffee shop and a stunning garden.
After a stressful few months, the staff at Goodson have made things so much easier and I know my mother is in safe hands. We are looking forward to my father joining her very soon.
I cannot fault the communication and the support which have been incredible. When you are placing your relative into a residential home, the care is just one facet of it as the family are the ones who need a guiding hand and Goodson Lodge has certainly given me reason to breathe a sigh of relief.
Highly recommended!
My mum had advanced dementia and a series of events last autumn meant we had to move her into a care home at short notice. It was clear from our first visit that Goodson is devoted to its mission, rather than to profit, and that the home has been designed throughout with the needs of its residents in mind. The staff did everything they could to expedite her admission, to provide my father and me with everything we needed and to make her comfortable and cared for during what turned out to be her last few weeks with us. After a few years of trying to manage on our own, knowing that she was in the best of hands and that we had the support we needed was a huge comfort. The peace of mind that Goodson granted us, during a difficult time, is something that will stay with me for a long time.
We finally found Goodson Lodge, after significant research, and can say yes the transition for your loved one is difficult, very difficult for them, as they do not understand what is going on or why. But time means things do get much better, the care, help and support is superb. The fact that the residents are kept actively occupied, busy, entertained, treated as individuals, fed and watered means they have much more meaning to their lives than not coping (even if they think they are) at home on their own.
The peace of mind and security knowing they are safe is so important. Thank you!
My Dad has been in Goodson for just over 3 years and can't rate staff and care highly enough, which has been ever more important during Covid, when the team at Goodson have become pretty much Dad's primary family - I don't know where I'd be without them. Considering both before and during Covid activities and food are great; Skype contact brilliant and much better now with room visits. Also, little things like a random trip to little Tesco for a few bits or making sure the cricket is on TV are small in themselves but make such a difference. Thanks to all, and looking forward to 'normal' visiting again!
My mum fell 4 months ago and was unable to return home from hospital due to additional care needs. Arranging care at short notice during covid was a challenge but the Customer Relationship Manager at Goodson was very supportive throughout the process. Advanced dementia and hospital are not a match I’d recommend. My mum deteriorated rapidly during those 3 weeks before transferring. Settling, therefore, took some time but the staff were attentive and caring. Over the past few weeks, my mum is a lot happier and healthier. Good to see when we visit! Overall we are very happy.
Very good, all staff very helpful to my husband and myself, keeping me informed regularly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (1)
- 28 Jul 2026
Residents, families, friends and the local community, including Vera and Isobel pictured above, enjoyed a sunny afternoon of fun at Goodson Lodge’s annual summer fête. The event, held in the...
- 04 Aug 2026Organiser: Goodson Lodge Care Centre
Awards / Recognitions (10)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (4)

Amanda started her career working nights in a nursing home, which she did for 8 years and thoroughly enjoyed. Amanda then started to work as a Carer on days and this is when she really started to blossom in her role as a leader.
Amanda joined The Orders of St John Care Trust in 2008, she soon became a Care Leader, Head of Care, then a registered Manager in 2014. During this time Amanda has completed various Health and Social Care Qualifications and completed Level 5 in Leadership and Management for Health and Social Care before taking on the Registered Manager's role.
Amanda sets high standards within her team, she encourages her team to learn new skills and knowledge, which also helps them to succeed, but more importantly to provide excellent care. This was demonstrated when she won ‘Leader of the Year’ award in 2018.

Fran has worked in the care sector for 26 years. She started her career in a nursing environment, where she was a Carer before progressing to Senior Carer.
She then went to work with adults with learning disabilities as a support worker.
Fran started at Goodson Lodge in 2017 as a Night Care Leader and in 2020 went on to become Head of Dementia Care before becoming the Deputy Home Manager in 2022.
Throughout her career, she has gained many qualifications and recently completed her Level 5 in Health and Social Care.Also, in October 2022 she was presented with a Trust 'Dedicated to Exceptional Care' award.
Fran absolutely loves her job and she has a real passion for enriching residents’ lives with meaningful engagement.
She loves being able to make a difference and making every day a positive experience for the residents.Fran says she couldn’t imagine herself doing anything else.

Amal has a degree in Hotel Management and an MBA Master's degree in Human Resources.
He spent over 20 years in the hospitality industry working in several management roles and therefore has extensive experience in customer relations.He is also currently studying towards his Association of Accounting Technicians from Wiltshire College so he brings a wealth of skills and expertise to the role of Bursar at Goodson Lodge.
Amal is pleased that in his role he actively supports residents' with their finances and contractual arrangements. He also has responsibility for the catering, maintenance, administration and housekeeping teams and ensuring that in their service delivery for the residents, OSJCT values are upheld.
He prides himself on keeping up to date with training and best practices with the ultimate aim that residents are happy in their homes.

Alex worked in the kitchen of another care home whilst he was studying TV & Film at college, and he is now the Events Manager at Goodson Lodge.
He is proud to have recently won an OSJCT award for 'Outstanding Community Engagement' and says that he thoroughly enjoys his time in the home because he loves making a difference in residents' lives.
Making them smile each day and seeing them enjoy the daily activities keeps him going, along with his toddler twins!
Alex is always open to ideas and loves to try new activities with the residents.
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