






Completed in Spring 2017, Goodson Lodge Care Centre features a specialist home environment, designed specifically to enhance quality of life. Located close to the town centre in Trowbridge this homely care centre offers accommodation for 64 residents.
Split over two floors, this modern care centre offers compassionate care in an environment that has been designed sensitively with residents’ comfort and well-being in mind. Staverton and Yarnbrook households provide care for individuals...
Care Provided by Goodson Lodge Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Goodson Lodge Care Centre for full pricing details and T&Cs.
Contact Goodson Lodge Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Amanda Palfrey(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- Goodson Lodge, located in Trowbridge, Wiltshire, offers a town-based setting with easy access to local amenities and a landscaped garden for outdoor visits. The home welcome visits from relatives and friends, with flexible visiting hours to support a homely atmosphere. Visitors are invited to join residents for meals, with prior notice. There are protected mealtimes, when dining rooms may be busier, in order to maintain a calm and dignified environment for all. Driving Instructions (from main roads) From the A350 (Yarnbrook / Melksham direction) • Travel on the A350 towards Trowbridge. • At the West Ashton crossroads turn left onto West Ashton Road. • Go straight over the next two roundabouts. • At the third roundabout, turn right onto County Way. • Take the third exit at the next roundabout onto Hilperton Road. • Continue past the fire station; Goodson Lodge is a little further down on the right. From the A36 / West Wiltshire via Hilperton Road • If travelling from the A36 or local roads into Trowbridge, use the town signage for Hilperton and Hilperton Road (BA14 7JG). • Follow Hilperton Road; the home is clearly signed on the left hand side on that road, with parking available for drop-off.
Parking
- Visitors arriving by car should use the on-site parking/drop-off area at Goodson Lodge. If there is not an available spot or if in doubt come in the speak to the reception team. Please allow extra time for parking in the town if the nearby roads are busy; early arrival is beneficial if you plan to visit the town centre afterwards. On arrival, report to reception and the team will assist you to the resident’s lounge or the resident’s private room.
Goodson Lodge Care Centre Reviews (94)
Goodson Lodge Care Centre has a Review Score of 9.6 (9.582) out of 10, based on 16 reviews in the last 2 years.
Over all time Goodson Lodge Care Centre has 94 reviews.
Goodson Lodge helped us at a difficult time. For their calm and highly professional approach, we will always be grateful. My sister was very well cared for during her respite stay. In more normal times she could have joined in the range of social activities. Modern facilities with kind and sympathetic people. Highly recommend.
Mum has been a resident for six weeks now. Ever since the day she arrived, Goodson Lodge staff have been very helpful with the transition to the home. My mum's so happy to have company with the other residents. Due to covid regs, the staff are so friendly and happy to talk to me under difficult circumstances about Mum. Thank you, Goodson, for taking great care of my mum.
Keep up the good work.
This has proved to be the case. Goodson has provided virtual visits by Skype, by phone, and when restrictions eased, at a distance outside, and now in a designated room. Mum despite her increasing Dementia is happy and settled and tells me frequently how kind everyone is.
The one frustration I have is there is only one phone number, it would be useful to call directly to the household.
I would like to say thank you to all the staff for the love and care they give.
Goodson Lodge offers a quality service with staff that are very sensitive to the needs of the residents, making the residents lives as happy as possible. Each resident is assessed for their individual needs allowing them to deliver very specific care.
During the pandemic the Lodge have been proactive and careful, thinking about the residents first, whilst making every effort to maintain contact with relatives via Skype or socially-distanced visits. I have no hesitation in recommending them.
We can't thank the staff enough for how they helped my mother and my family.
During Covid, we have still managed to see her in the gazebo and staff have helped her use her tablet to set up FaceTime sessions with the family which has been greatly appreciated by all. Thank you, Goodson Lodge.
Before covid, I regularly visited my mother in the home. It was beautifully kept, the rooms are very pleasant, the food was good, activities varied and fun, and the staff are very friendly and caring. During covid, I have been able to continue to visit for 1/2 hour at a time in the gazebo outside. This has been valuable for us both and made a big difference to my mother.
The management have been helpful from the beginning of my aunt before and after she was admitted.
We are more than happy with Goodson Lodge we looked at several homes before and only one other matched up but was further away.
Friendly staff.
A bit poor on trying to contact them by phone.
My mother was looked after extremely well. The staff were first-rate whenever I visited they knew who I was and where my mother was. The home is kept very clean, all staff are extremely professional. I cannot rate the home highly enough brilliant job by everyone. I would not hesitate to put my mother in your care again if the need arises. A big thank you to everyone involved.
My grandad came in for respite, within 3 days of leaving another care home he’s up out of his bed. Looks clean. The manager and staff, I can’t thank them enough for there professional care.
It is most reassuring to us, that they are both being looked after very well. Thank you.
I have friends in this care home and as soon as I enter the building I feel welcome. If I feel like this, our friends who live there most certainly do. The staff smile and nothing is too much trouble for them and importantly, they treat the residents with respect.
My wife has had a five-week stay of respite care at Goodson Lodge and has been very happy. We would like her to stay and become a permanent resident, so having visited a number of other homes we have not found anything to compare with Goodson Lodge. Unfortunately, it seems that care is not available when funds run out and state assistance is needed.
Mum lived at Goodson Lodge for six months, following her diagnosis of Alzheimer’s. It was the best decision we made. We looked at five care homes but as soon as I walked through the doors of Goodson Lodge, I just knew it was the right place to call home. I will never regret that decision.
Mum’s last month was incredibly challenging but nothing was too much trouble for staff. Even at her most vocal, OSJT staff continued to show the highest levels of care, with the added bonus of much humour. At the end, they did everything in their power to ensure that Mum died peacefully, in comfort, surrounded by people she knew.
Feeling raw from the recent loss of Mum, I also miss the love, compassion and humour of the staff at Goodson Lodge. They have a very special ethos and exceptional, caring staff.
Mum has been in your care home since May 16th 2019. She has received the best care and the staff are very supportive towards Mum and also towards me. They have been right form the very beginning.
I have been here for 3 weeks and from the day I arrived, I have been made to feel welcome and cared for in every way. The whole staff have been wonderful.
Goodson Lodge is the best care centre I've sever seen. My Mother has settled in extremely well as the staff are all friendly and happy, which in turn makes her happy. She told me that she can't fault anything, plenty of food, spotlessly clean, twice daily activities, lovely gardens and regular organised outings. She is treated with respect at all times and the nursing staff are quick to report of any changes or worries they may have about her. Doctors and medical staff from the health centre liaise very well. Family visitors are welcome anytime and are treated as part of the Goodson Lodge "Family". I'm very pleased to have found such a lovely place.
I can thoroughly recommend this home from the first phone call of enquiry to arrange urgent respite care for my mother, all the teams of staff have been very welcoming and helpful, which has helped to improve my mother's confidence and stability to walk around the clean, bright home. It has excellent facilities, lovely gardens, a good choice of food and a good programme of activities. A good find and at a reasonable price.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (1)
- 28 Jul 2026
Residents, families, friends and the local community, including Vera and Isobel pictured above, enjoyed a sunny afternoon of fun at Goodson Lodge’s annual summer fête. The event, held in the...
- 04 Aug 2026Organiser: Goodson Lodge Care Centre
Awards / Recognitions (10)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (4)

Amanda started her career working nights in a nursing home, which she did for 8 years and thoroughly enjoyed. Amanda then started to work as a Carer on days and this is when she really started to blossom in her role as a leader.
Amanda joined The Orders of St John Care Trust in 2008, she soon became a Care Leader, Head of Care, then a registered Manager in 2014. During this time Amanda has completed various Health and Social Care Qualifications and completed Level 5 in Leadership and Management for Health and Social Care before taking on the Registered Manager's role.
Amanda sets high standards within her team, she encourages her team to learn new skills and knowledge, which also helps them to succeed, but more importantly to provide excellent care. This was demonstrated when she won ‘Leader of the Year’ award in 2018.

Fran has worked in the care sector for 26 years. She started her career in a nursing environment, where she was a Carer before progressing to Senior Carer.
She then went to work with adults with learning disabilities as a support worker.
Fran started at Goodson Lodge in 2017 as a Night Care Leader and in 2020 went on to become Head of Dementia Care before becoming the Deputy Home Manager in 2022.
Throughout her career, she has gained many qualifications and recently completed her Level 5 in Health and Social Care.Also, in October 2022 she was presented with a Trust 'Dedicated to Exceptional Care' award.
Fran absolutely loves her job and she has a real passion for enriching residents’ lives with meaningful engagement.
She loves being able to make a difference and making every day a positive experience for the residents.Fran says she couldn’t imagine herself doing anything else.

Amal has a degree in Hotel Management and an MBA Master's degree in Human Resources.
He spent over 20 years in the hospitality industry working in several management roles and therefore has extensive experience in customer relations.He is also currently studying towards his Association of Accounting Technicians from Wiltshire College so he brings a wealth of skills and expertise to the role of Bursar at Goodson Lodge.
Amal is pleased that in his role he actively supports residents' with their finances and contractual arrangements. He also has responsibility for the catering, maintenance, administration and housekeeping teams and ensuring that in their service delivery for the residents, OSJCT values are upheld.
He prides himself on keeping up to date with training and best practices with the ultimate aim that residents are happy in their homes.

Alex worked in the kitchen of another care home whilst he was studying TV & Film at college, and he is now the Events Manager at Goodson Lodge.
He is proud to have recently won an OSJCT award for 'Outstanding Community Engagement' and says that he thoroughly enjoys his time in the home because he loves making a difference in residents' lives.
Making them smile each day and seeing them enjoy the daily activities keeps him going, along with his toddler twins!
Alex is always open to ideas and loves to try new activities with the residents.
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