Bishops Manor

We come to the Wednesday Club every 1st and 3rd Wednesday in the month as my partner has Alzheimer's, and I find everything good and welcoming.

He enjoys the singing and joins in with all the old songs.

Mum and I have been coming to Wednesday Club for the last 3 months. We are impressed with how friendly and caring the staff are. We are always made to feel welcome and at ease. The care home is clean and modern. The entertainment is a lovely break and escape from everyday life. Thank you for the improvement you make to our lives.

We come to the Wednesday Club which we enjoy very much. The staff are friendly and look after us very well.

I have been coming here for 6 months and have enjoyed every minute. I lost my husband 4 months ago and the staff have been very caring. I have made some lovely friends, the staff are like our friends too. The surroundings are beautiful too.

We attend Wednesday Club and are always made very welcome. A Godsend for carers - a chance to socialise and forget problems for a few hours. Thank you.

We come to the Wednesday club every 2 weeks because my husband has got Vascular Dementia and Alzheimer's and we love it here.

Our experience of Gracewell is with the Wednesday Club. We have been made so welcome and told to make ourselves at home with all of the staff. Watching them with the residents, they really take good care of them. As a carer for my husband the Wednesday Club really gives me a lift for the rest of the week. Lovely place and carers.

I went to Gracewell for four weeks of respite care after having a new shoulder operation, where I was given a beautiful room overlooking the gardens. The carers were very kind and helpful. We had lovely food in the dining room but as it was a new floor, the kitchen staff often forgot the "trimmings" for the second floor. My clothes were well washed and ironed too.

I visited all of the top rated care homes in the North Birmingham and Sutton Coldfield area to find the best one for my Dad following his stroke. He needed a home that had excellent care, friendly staff and a high quality of living environment. Only Gracewell of Sutton Coldfield managed to tick all of these boxes - indeed it has exceeded expectations from every perspective. Dad has settled into his new home very quickly and I have complete peace of mind that he is being cared for in a professional, friendly and safe environment. I would highly recommend a visit to Gracewell if you are searching for a first class care home - you will be totally impressed.

My brother-in-law was discharged from hospital directly into Gracewell, in March, after recovering from falls occasioned in his previous care home. At this stage he could not walk unaided, hold a cup etc., and was hallucinating badly. Thanks to the carers and the care he has received at Gracewell he could walk unaided after a few days and is now virtually independently mobile. I cannot speak too highly of the care and attention that the whole team provide to the residents within a lovely, warm, family atmosphere. Nothing is too much trouble for the staff. Everywhere is exceptionally clean, the rooms bright and airy, the food very tasty with a varied menu served in the excellent dining rooms and great activities both indoors and where possible outside in the lovely gardens. All relatives and friends are very warmly welcomed and encouraged to visit and join in the activities if they desire.

My Mother-in-law came to Gracewell on the 30th June and the care was excellent. Unfortunately, she passed away last night but the care and attention she was given in her final days was excellent. The staff also took the time to get to know the residents family and the care and compassion we received was very thoughtful.

My brother has been in Gracewell of Sutton Coldfield since March 2017. He is so happy and is very well looked after. The staff are lovely and so caring. His room is light and nicely decorated. The food is exceptional with several choices on the menu. No one passes him by without speaking to him. I have never seen him smile so much since being in Gracewell. A lovely care home and I have visited many. A real gem.

My mother went into Gracewell of Sutton Coldfield thinking she was going for respite as she has never wanted to go into a care home. The entire staff and home are amazing. Unfortunately, my mother didn't join in any activities, was very stubborn and insisted on going home. Although she has dementia, my brother and I felt it was what we had to do. She spent 5 weeks there. I am hoping she will have to go back to Gracewell though!

I have enjoyed my month's stay and found the staff very helpful and friendly doing more than was required of them. Both nursing, caring and cleaning staff.

Gracewell of Sutton Coldfield is a stunning new build home with bright large en suite rooms. My husband settled in immediately. The happy motivated team include some very experienced nurses and care staff.

Such a delightful environment - uplifting, cheerful and modern. Excellent staff in all areas. Excellent care and facilities. Wonderful reassurance, patience and thoughtfulness (for residents and visitors). A very welcoming happy atmosphere. A positive sense of living. This is a fantastic home. I hope the present 'excellent overall' standards continue when the home is full. A big thank you to everyone.

Friendly and efficient staff.

Coffee in bistro also lovely. My friend is very happy and settled.

When we visited the home we were struck by the lovely interior, we made arrangements to apply for entry. The next occasion we had lunch very well served and very inexpensive. The head waiter asked if we were satisfied. We replied that we were delighted. We cannot speak highly enough about the home or the care.