I am amazed at the level of care the staff are wonderful and give so much time to each residentHazel S(Friend of Resident/Service User)
I am amazed at the level of care the staff are wonderful and give so much time to each residentHazel S(Friend of Resident/Service User)
Bishops Manor is a luxury care home offering residential, nursing and specialist dementia care in Birmingham. As well as spacious en-suite bedrooms, residents can enjoy a café, hair and beauty salon. Outside there is a wheelchair-friendly, secure sensory garden.
The home offers a variety of daily programmes and activities to entertain residents, and residents can also enjoy access to the Royal Sutton Coldfield Club bowling green. At Bishops Manor, the dedicated...
Care Provided by Bishops Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Contact Bishops Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Thomas Bampfield (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (65)
Bishops Manor Reviews (139)
Bishops Manor has a Review Score of 10 (9.959) out of 10, based on 39 reviews in the last 2 years.
Over all time Bishops Manor has 139 reviews.
The reception given for my Aunt (Joyce) 90th Birthday was exceptionally outstanding It was very personal to Joyce and very family orientated. A good time was had by all.
The first time I visited my auntie at Bishops Manor, I was very impressed with everything I saw and thought what a lovely environment it was, and how caring the staff were. Today I attended a 90th birthday celebration that the home had organised for her, and I cannot praise them enough for the way they made sure she enjoyed her special day. Family and friends were made to feel very welcome and were treated to a lovely buffet and birthday cake with the table beautifully decorated with bunting, banners and balloons. Many thanks to all.
If I feel I have a worry or problem, regarding my aunt I know I can approach the staff and management, who always reassure me, regarding my Aunts well being.
I would always recommend Bishops Manor to everyone.
The residents are looked after very well, three good meals a day and snacks & drinks when required.
Lovely warm rooms and great activities daily. Lots of fun, music & games and quizzes to keep them as alert as they can. I would reccomend Bishops Manor to anyone.
Thank you so much for your kind words and for trusting us with your cousin’s care. It means a great deal to hear such positive feedback about the team, the home, and the activities we provide. We’re so pleased your loved one is happy and well cared for and we thoroughly enjoy the visits from your family, you're all a pleasure to cater for. Thank you for choosing Bishops Manor.
Every person who works there offers care in a very special way.
Mum arrived there very frail. Their patience, kindness, care and attention has bought her back to where she is today.
Trusting she is in such good hands has lifted a huge weight off my shoulders and eased the stress my family felt trying to care for her.
They have an app on which they regularly upload pictures of Mum and other residents engaging in activities and enjoying themselves. It's lovely to see her smiling so much. Her smiles were few and far between before she arrived at Bishops Manor and had been replaced with extreme anxiety. Her anxiety has now completely disappeared.
The carers always communicate promptly and clearly. If mum is unwell we are informed, We always know exactly what's happening, which gives us such peace of mind. It's a relief to know she's safe and well cared for.
I couldn't ask for a better place for her to be
When it was time for our family to find her a care home, we wanted a place that not only had good, clean rooms and living conditions, but most importantly offered excellent care. We are so happy to say that the carers at Bishops Manor have been wonderful. They are all kind, gentle, and most importantly patient - something that makes a huge difference for my grandma and her dementia.
We love the wide range of activities offered to her most days. My grandma especially enjoys the singalongs and craft sessions. We are so grateful for the care, warmth, and happiness that Bishops Manor provides. We worry less knowing our grandma is comfortable, safe, and loved.
I had a dear friend in Bishops Manor, from springtime of last year until her death in February. I cannot fault the care she received: I was able to talk through any concerns or issues, the level of communication was sympathetic and understanding. My friend settled in quite quickly, and I was aware she was happy, making a speech of thanks at her 90th birthday tea party, and again during a meal time. She was so appreciative toward the staff and managed to express how supported and looked after she felt. When she was close to the end of her life, the care team were so kind and empathic, involving me in decisions: and patiently explaining their actions. Their attentive and vigilant care during this difficult time was heartwarming. The care overall has been exemplary, my friend spent the last months of her life content, and very well cared for. For this I am grateful, as it meant that I could relax knowing she was safe in very capable hands. Many warm thanks to everyone at Bishops Manor.
Thank you for your beautiful and heartfelt words. It means so much to know your friend felt happy, supported, and well cared for during her time with us. We’re especially grateful for your kind recognition of the team’s compassion and communication, particularly during her final days. It’s a...
From day one their support in helping me move my Aunt from another care home into Bishops Manor went very smoothly.
Special mention for Jody for her support.
I truly believe that my Aunt is now in the best place for her needs and will be happy and well cared for.
Nigel, thank you so much for your lovely review. We are delighted that your aunt has settled in so well with us. It means a great deal to know you feel she is in the right place for her needs and that she will be happy and well cared for. Thank you also for your kind mention, it was a pleasure to support you all through the transition and we are so grateful that you chose us. Kind regards Jody
Initially on entering Bishop's Manor our father was disoriented, frightened, anxious and unsettled with many episodes of distressed behaviour and even though these problems still arise from time to time their regularity has been considerably arrested due to the kind, friendly care and support provided by the care home staff. Dad hasn't just found a facility with capable staff, he is "at home" with a "second family". His room is his "home" and he feels safe and secure.
The staff at all levels, without exception, are exemplary! They are very knowledgeable, professional and driven by a desire to provide the best care for their residents and with a smile.
Thank you so much for your kind words. It means a great deal to the whole team to know that your father feels safe, settled and truly at home with us. Supporting residents and their families through what can be a difficult transition is something we care deeply about, and your feedback means the...
We were welcomed by friendly staff who went out of their way to accomodate our visit to our friends. There was a happy, relaxed atmosphere and both staff and residents seemed happy & relaxed. The staff showed exceptional sensitivity and understanding of the needs of our friend (a resident) & the standard of cleanliness & care was excellent. The place felt clean but comfortable & homely. I cannot fault it.
I will be sure to share this with the staff. Thank you again for taking the time to leave a review.
I'd particularly like to thank all staff who worked Christmas Day. We had lunch with my Dad and the effort everyone put into making us welcome was much appreciated. This was my Dad's first Christmas at the home and a difficult one for many reasons. However, everyone ensured he had the best time possible and we made the most of being able to spend Christmas Day together. The lunch was wonderful and special thanks to Scott and the kitchen team for all their hard work.
Thank you so much for your lovely feedback, Alison. We're delighted that your Dad's first Christmas with us was made special and that you were able to create such meaningful memories together. We know how important this time of year is for families, and we're so pleased the team helped make the day...
Our family highlight was the wonderful New Years Party, organised by Sarah, with the fabulous tunes from singer Frank and as all parties need a buffet big thanks to Scott and his team.
Creating a warm, welcoming atmosphere and helping families make happy memories with their loved ones is exactly what we aim for, so your feedback...
There is always plenty going on and activities to keep him occupied but equally so plenty of space if he just want to be quiet.
The staff, and I mean all the staff, know him and myself and it's like coming h9me to extended family.they even arranged his 80th afternoon tea party for all the family.
The run up to Xmas was filled with plenty of crafting,,cards, gifts for family, tree decorating, carol concerts all organised by Sarah and team. Then of course no Xmas would be complete without all the food and drink supplied by Scott and his team, it was superb.
I would highly recommend this care Home for doing what it's title says ,it cares.
It means a great deal to know your husband is settled and feels safe, supported and understood, especially during moments of confusion or agitation. Creating both meaningful activity and...
The staff, as always, were nothing short of incredible. Their kindness, attention, and festive spirit made the day feel genuinely special. The Christmas meal itself was absolutely beautiful - we were spoiled with a choice of three starters, three delicious main courses, and four indulgent desserts. Every dish arrived piping hot, full of flavour, and clearly made with care.
The cooks went above and beyond, not only preparing a wonderful meal but also checking in regularly to make sure we had everything we needed. Their thoughtfulness did not go unnoticed.
We are deeply grateful to every member of the team for creating such a warm, joyful, and unforgettable Christmas for our mum and for us.
Christmas Day is a very special time for families and it was a privilege to welcome you and spend it together with your mum. We are so pleased the day felt warm, joyful and memorable. Your kind...
a similarly positive time with her on Christmas Day sharing wonderful dinner and fun. It is 6 years since mum became a resident at Bishops Manor and I thank her floor 2 team in particular for the outstanding quality of care provided ; physically, emotionally and socially . The progress that mum has made has been so impressive. The whole team are incredible, the cleaning team keep the rooms and shared spaces spotless. The catering team produce incredible food and have successfully re-ignited mums appetite. The reception staff are always so welcoming and seem to know me despite my geographical distance . The events and activities organisation is high quality alongside the less visible administration staff. Thankyou all .
It is wonderful to hear how well your mum is doing and how much you enjoyed your recent visit together. Knowing she was mobile, chatty and enjoying time in the bistro is so reassuring...
I visit everyday with my friend to see her husband who is in respite. I am amazed at the level of care the staff are wonderful and give so much time to each resident in such a happy place. Everyone is included in the activities which they all enjoy I cannot fault anything with the home and would not hesitate to recommend it.
The team work incredibly hard to create a happy, inclusive environment where residents feel valued...
My husband went in to Bishops Manor for respite because I had a fall I was feeling very guilty but there wa no need.He has been so happy he is treated with such dignity and kindness.He has dementia can't walk and incontinent.The staff are so kind to him and there are activities every day..which he enjoys..I don't know how to praise this home enough they have been excellent.
The team work incredibly...
Going into a care home for your twilight years is, I imagine, a daunting if not frightening prospect for residents. It's also a worrying time for us, their families as we need to know our loved ones are being cared for as well as we would like, and we may, irrationally, also be dealing with feelings of guilt for our perceived shortcomings.
There was none of that for us as Mum settled into your lovely home quickly, she felt safe there and the fact that after a day trip out she would use the phrase "I want to go home now" says all that needs to be said.
Your care has been top notch, you are all lovely people and I will miss my time with you each May, your company, the wild parties, seeing Mum so happy, and the warm welcome you always gave me.
I'll come by to see you this week.
Thank you thank you
At Bishops Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time,
Many thanks the Care UK team
My mother spent the final 15 months of her life at Bishops Manor Care Home. From first assessment onwards, the experience was outstandingly positive. The home is very well run and all of the staff are welcoming, friendly, skilled and caring. Before long they became second family to us all. They cared for my mother, entertained her, laughed with her and, finally, provided her with empathetic end-of-life-care. A superb service provider.
My mom had 2 wonderful years at Bishops Manor we only wish we had found this beautiful place earlier for her . She had a great sense of humour and the staff kept this going for mom , dancing , craft making cake decorating, quiz games just a few activities to mention . Sadly mom passed away recently , both evening staff and day staff helped us through a very difficult time . We have very happy memories of our dear mom , which will always include all the staff at Bishops manor .
Thank you very much for taking the time to leave us feedback about your experience.
At Bishops Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2019Good
- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bishops Manor.
Meet the Team (1)
Working at Bishop’s Manor is a privilege, and I’m incredibly proud to be part of our award-winning team.
Our beautiful home benefits from a strong, experienced management team whose vision, creativity, and commitment enhance the quality of care we provide. Together, we live by the belief that "teamwork makes the dream work," and this shines through in everything that we do.
I am also extremely grateful for the phenomenal nurses who lead each floor with passion and a genuine love for their work. My fantastic care team bring an all-hands-on-deck approach, demonstrating unmatched love, dedication and enthusiasm that amazes me every single day. Their commitment creates an incredible culture that not only enriches the lives of our residents but also brings in referrals and recommendations from the community and the families who trust us.
As someone who has been nominated for awards in our field, I am committed to holistic care that nurtures the whole person. This means taking time to truly listen to residents, understanding their experiences, and responding with compassion and empathy, qualities I believe are at the heart of meaningful care. It’s these moments that make a real difference in a resident’s day.
I am proud to be a nurse and to work at Bishop’s Manor, where every day offers the chance to positively impact the lives of my team, our residents and their families.
Frequently Asked Questions about Bishops Manor
What types of Care is Bishops Manor registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bishops Manor have?
There are 65 Single Rooms.
What are the Facilities & Services at Bishops Manor?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bishops Manor to the centre of Sutton Coldfield?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bishops Manor to verify any information. View our terms and conditions. Bishops Manor has an Enhanced Service - more info.