What types of Care is Bishops Manor registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Bishops Manor?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bishops Manor to the centre of Sutton Coldfield?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Bishops Manor care home, 134 Jockey Road, Sutton Coldfield, West Midlands B73 5PP

Review from David H (Son of Resident) published on 17 June 2025
Submitted via Website • Report

Overall Experience

My mother spent the final 15 months of her life at Bishops Manor Care Home. From first assessment onwards, the experience was outstandingly positive. The home is very well run and all of the staff are welcoming, friendly, skilled and caring. Before long they became second family to us all. They cared

for my mother, entertained her, laughed with her and, finally, provided her with empathetic end-of-life-care. A superb service provider.

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Review from Gay C (Daughter of Resident) published on 23 May 2025
Submitted via Website • Report

Overall Experience

My mom had 2 wonderful years at Bishops Manor we only wish we had found this beautiful place earlier for her . She had a great sense of humour and the staff kept this going for mom , dancing , craft making cake decorating, quiz games just a few activities to mention . Sadly mom passed away recently

, both evening staff and day staff helped us through a very difficult time . We have very happy memories of our dear mom , which will always include all the staff at Bishops manor .

Reply from Holly Cole, Reviews Team at Bishops Manor

Thank you very much for taking the time to leave us feedback about your experience.

At Bishops Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review from Sue H (Friend of Resident) published on 21 May 2025
Submitted via Website • Report

Overall Experience

Bishops Manor Care Home in Sutton Coldfield is an exceptional place. The staff go beyond expectations, showing immense compassion and patience in their care, especially towards my friend who has Alzheimer's.

They handle the unique challenges with such grace and understanding. The facilities are

modern providing a comfortable, safe, and stimulating environment. At least twice a day theres a variety of stimulating entertainment from a sing along to flower arranging, dancing to bingo! The food is cooked onsite offering a good choice and meeting dietary requirements. It's clear that the well-being of each resident is their priority.

Knowing my friend is in such capable and caring hands brings peace of mind to me and her daughter. I highly recommend Bishops Manor to anyone seeking outstanding care for their loved ones.

Reply from Holly Cole, Reviews Team at Bishops Manor

Thank you very much for taking the time to leave us feedback about your experience.

At Bishops Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review from Sherrie D (Daughter of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience

My mom, who has Alzheimer's, has been a resident since November 2024. From the moment we arrived, it was clear that this facility is exceptional. The staff treats each resident as a unique individual, creating personalized care plans that maintain their dignity and identity.
What truly stands out is

the staff's dedication; they go the extra mile to organize engaging events like VE Day celebrations and birthday parties, fostering joy and connection among residents. The atmosphere is happy and content, making it feel like home.
I appreciate how inclusive Bishops Manor is, welcoming families to visit anytime and encouraging our involvement. This openness fosters strong bonds, making us feel part of the Bishops Manor family. I cannot recommend Bishops Manor Care Home highly enough for providing my mom with a loving and supportive environment where she feels safe and cherished. Thank you for your unwavering commitment to excellence in care.

Reply from Jody Sedgwick, Reviews Team at Bishops Manor

Thank you so much for taking the time to share this wonderful review. We're truly honoured to care for your mum and so pleased to know she feels safe, loved, and at home. Creating joy, connection, and personalised care is at the heart of what we do. We're grateful to have your family as part of the Bishops Manor community. From the Bishops Manor Team

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Review from Hazel B (Wife of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience

My husband has been in Bishops Manor since November 2024. Why did we choose this home? ,well from the first visit it felt like home. The staff were all friendly knew all their residents by name and made everybody feel safe and happy.
It took a while for my husband to settle but what ever he did they

took it all in their stride and now he's happy and I know he's being looked after.
The food is great ,no wonder he's putting on weight! There are plenty of activities organised all different allowing the residents plenty of choice and we've had fabulous birthday parties, New Year's Eve celebrations and of course this last week great VE 80 celebrations with bbq and buffet garden party.
All the staff are fantastic and welcoming and always know how to calm an upset resident, can't praise them enough. We are always kept up to date with how are loved ones are doing and if there are any problems they always keep you informed.
All in all a home from home we love it

Reply from Jody Sedgwick, Reviews Team at Bishops Manor

Thank you so much for this lovely review and for trusting us with your husband's care. We're delighted to hear he's settled in and thriving (with a healthy appetite too!). It means the world to know Bishops Manor feels like home to you both. We're so proud of our amazing team and grateful to have your family as part of our community. Thank you for choosing us.

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Review from Jackie B (Wife of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience

I know my choice of Bishops Manor Care Home was definitely the right one. As well as being a lovely home and garden the staff are kind and caring particularly for dementia patients like my husband. They always have time for him and at all times work to reassure him and assist him in the best way they

can. There is always something going on and the residents are encouraged to participate thus improving their quality of life. Bishops Manor is a very special Care Home and I am so glad my husband lives there.

Reply from Jody Sedgwick, Reviews Team at Bishops Manor

Thank you so much for your heartfelt words. We're truly honoured to care for your husband and so glad to hear that Bishops Manor feels like the right place for him and for you. Supporting our residents with compassion, dignity, and meaningful engagement is at the heart of everything we do. Thank you for being a valued part of our community.

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Review from Tracey C (Daughter of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience

Mom had been living with dementia for a few years but the sudden death of our dear dad just added a lot more complications.
Mom felt she wasn't ready for a home but day to day living became more difficult for her on a daily basis .
Sadly events took a turn for the worse and mom ended up in hospital

. However ,one member of staff, in particular, and her marvellous team managed to find her a place
at Bishops manor .
Since that day mom has come on leaps and bounds .I would say she is now living her best life !
She has put on weight ,she is joining in activities, dancing ,singing and has even made new friends .
The care the whole team has given ti my mom is exemplary.
I cannot recommend them enough -you can always be assured they will endeavour to do their best !
The environment is beautiful and welcoming and ALL the staff go out of their way to make it a happy and also stimulating experience for everyone .
I could bang on all day ,but most importantly here - mom is HAPPY

Reply from Jody Sedgwick, Reviews Team at Bishops Manor

Thank you so much for this beautiful review. Your mum's journey has truly touched us all, and seeing her blossom into such joy, confidence, and connection has been nothing short of remarkable. After such a difficult chapter, it's an honour to be part of her story and to witness her living life so fully again. We're incredibly grateful for your kind words and proud to have your family as part of the Bishops Manor community. Thank you for choosing us.

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Review from Gail C (Niece of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience

Following my search for a comfortable caring home for my aunty to reside in i came across Bishops Manor. The good feeling I was searching for was instant upon first visit. My aunty is very happy and the staff at all levels of employment ,are to thank for that. As visitors we are always welcomed whenever

we arrive, and are often invited to the many fabulous activities that keep all the residents entertained. To walk in unannounced and see her waving her hands and singing along with her fellow residents gives a "Peace of Mind"comfort.Thank you staff at Bishops Manor for all you do to make my aunties latter years so happy x

Reply from Jody Sedgwick, Reviews Team at Bishops Manor

Thank you so much for your kind words. We're honoured to care for your wonderful Aunty and thrilled to know she's happy, engaged, and surrounded by joy. That 'peace of mind' you described is exactly what we strive to offer every family. It means the world to our team to hear this, thank you for being part of the Bishops Manor community.

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Review from E S (Daughter of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience

We decided to move my Mum to Bishop's Manor from another care home after hearing excellent feedback from friends. She is one of the youngest residents and my concern has always been that she continues to have a fulfilling, engaging and enjoyable quality of life with her Alzheimer's. We haven't looked

back and are so pleased Bishops Manor is now her home. She is continuously engaged by staff and takes part in a packed calendar of diverse activities that mean she can never get bored. I feel I never have to worry about whether she is receiving the best care as the staff are on top of every aspect of it.
The home is vibrant, friendly and a refreshing and enjoyable place to visit as a family. It is kept absolutely spotless and continuously decorated for special or memorable occasions that we are always welcomed to. You always feel like you are walking into somewhere special, where people really care.

Reply from Jody Sedgwick, Reviews Team at Bishops Manor

Thank you so much for taking the time to leave this wonderful review. We're thrilled to hear and know that your mum is thriving and feeling at home here at Bishops Manor. It's our passion to create a vibrant, engaging environment where every resident, regardless of age, feels seen, supported and celebrated. From the Bishops Manor Team

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Review from Judith R (Daughter of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience

Mum has been at Bishops Manor for almost two and a half years. On the 15th of March she celebrated her 100th birthday. The staff at the home made it a weekend to remember. The planning, organisation and enthusiasm was just fantastic. The decorations, cake, food and the entertainment at the parties

were wonderful. Everyone at the home was involved in one way or another and Mum thoroughly enjoyed herself. Friends and family who visited Bishops Manor on the Saturday also loved the friendly and welcoming environment of the home. My grateful thanks and appreciation go to all the staff who made it such a memorable occasion. Thank you

Reply from Hannah Story, Reviews Team at Bishops Manor

Hi thank you very much for taking the time to leave us feedback about your experience.We feel truly honoured to have been part of such a special milestone for your mum. It was a joy for the whole team at Bishops Manor to help celebrate her 100th birthday, and we're so pleased to hear that the weekend was enjoyed by your mum, your family,and friends. At Bishops Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review from Janet W (Wife of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience

My husband had heart failure and I was caring for him at home. When I was suddenly taken into hospital my relatives had to find immediate care for him. A friend recommended Bishops Manor and they accepted him straight away, even though I was in hospital and could not attend to the finances. The

care was excellent and he soon got to know the dedicated team of carers. When I was able to visit to sort things out it was wonderful to find a caring attitude towards me as well. He was only there for a few weeks but could not have ended his days in a finer place. Thank you

Reply from Jody Sedgwick, Home Manager at Bishops Manor

Thank you so much for sharing your experience. It was our privilege to care for your husband during such a difficult and emotional time. We're so glad we could offer support, not just to him, but to you and your family as well. Your kind words mean a great deal to our team, and we're honoured to have been part of his final chapter.

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Review from Wendy B (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience

My Mom was discharged from hospital after a fall and was not well enough or capable to go home.

It was a very distressing time for the whole family.

The team at Bishop's Manor have been superb, from my first phone call with a member of staff we were reassured and we could "breathe again".

Upon

arrival my Mom could not stand, she had a mouth full of ulcers and was exhausted.

After 4 weeks of love, exceptional care, excellent food and entertainment my Mom was able to walk to the car and return home.

There are no words to adequately convey our gratitude; thank you just isn't enough.

Thank you to the whole team; you are very special people whose help and professionalism will not be forgotten.

Reply from Jody Sedgwick, Home Manager at Bishops Manor

Thank you so much for this incredibly touching review. We're so pleased to have played a part in your mum's recovery and to know she returned home stronger, happier, and on her feet again. Supporting families through difficult times is what we're here for, and your words mean the world to our team. We won't forget your kindness either.

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Review from Mark F (Son of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience

When the time came for my father to move to a residential care home, we looked at several in the local area. Bishops Manor stood out for several reasons. On our first visit, we got the clear impression of a professionally run, vibrant, happy and active home with excellent individual resident centered

care. We decided on the spot that this place was an ideal fit for Dad. He has now been at Bishops Manor for just over a month and our initial impression of the home has been confirmed and enhanced. The dedicated nursing and care team have helped him integrate well into the daily routine of the home. Moving from living independently to a care home could be difficult, but the staff have helped Dad cope with this change with huge kindness and consideration - we can't praise them enough. They were quickly on first name terms with my father and the team have demonstrated that Bishops Manor has a deep-seated care ethic that extends to everyone in the home. It really is a caring home.

Reply from Jody Sedgwick, Home Manager at Bishops Manor

Thank you so much for your kind and thoughtful review. Weâ€™re truly honoured to care for your father and delighted to hear that your initial impression of Bishops Manor has only grown stronger. Supporting residents through such a big life transition with compassion and dignity is at the heart of what we do, and your words mean so much to the whole team.

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Review from Gavin J (Son of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience

A big "thank you" to all the team for an amazing birthday celebration with Mom and her friends. Your combined teamwork, care and attention to detail made it a very special day. My mom loved the day and feedback from those who were there thought it was amazing.
I realise that there was a lot of extra

effort from many behind the scenes and some that pulled out all the stops to help out, such as the receptionist, the chef and another member of staff, so thank you and everyone else for making it a wonderful day. Please pass this on to anyone involved in helping make the day special.

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Review from Sandra K (Daughter of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience

It's taken me a few weeks to write this.
My dad was living at Bishops Manor for just over two years when he sadly died at 97 years old.
I would like to thank all the staff at Bishops Manor for making my dad's stay a happy one.
From the moment he came to view Bishops Manor, he felt at home.
All the

staff really looked after him.
He enjoyed all the entertainment. He always said the staff were brilliant.
I wish all the staff the best wishes for the future.

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Review from L H (Daughter of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience

My mum has resided at Bishops Manor for a number of years now and I cannot praise the staff enough for the amazing care they provide on every level of service use. My mum has complex medical needs which require regular medication, monitoring and appropriate intervention and nothing is ever left unnoticed

or observed. Staff always communicate any changes immediately to me and will also speak to the GP or other healthcare professionals if they need to. Nurses and carers are knowledgeable, caring and compassionate and treat Mum with dignity and respect. The home feels like a family, it is incredibly nurturing and mindful of residents' needs and also those of relatives, like myself. There is low staff turnover which, for me, speaks volumes and helps my mum to feel safe; she always knows her carers well and they, in turn, understand her needs. I have complete peace of mind that my mum is safe and well cared for when I leave, for which I am forever grateful.

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Review from Suzanne H (Daughter of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience

Bishops Manor was so much more than a care home, it became the family's second home. My mum resided in this home for five years. The whole team went above and beyond to care for Mum. The team was very knowledgeable and understood dementia and her needs extremely well. Mum was always treated with respect,

dignity and love. It was a very hard decision to put Mum in a care home. I looked at several homes and Bishops Manor stood out above the rest with its very calm and bright environment, the staff's positive attitude to everyone. I am so glad I made the right choice. The staff made this emotional journey a lot more positive for us, as a family. The team knew Mum so well that they managed to keep Mum in the surroundings she was familiar with until she passed away. The family felt the home was fantastic and would recommend any family with a loved one with dementia to reside at Bishops Manor.

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Review from Helen O (Daughter of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience

Bishops Manor is an excellent home. My father received palliative care here earlier this year. The exceptional care and support provided by the whole team to both my father and the rest of the family in his final days was second to none. My father was treated with the utmost dignity. As a family, we

will always be extremely grateful to everyone at the home for supporting us all through a very difficult time. We would not hesitate to recommend Bishops Manor.

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Review from Kelly J (Daughter-in-law of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience

My husband put his heart and soul into caring for his mother for the last 3 years and managed to keep her in her own home as long as possible. When the time came that she needed to move into residential care, the family spent a great deal of effort evaluating the options in the area. Bishops Manor stood

out immediately, for its calm, quiet and caring environment. Ever since his mother moved in, we have been beyond thrilled with our choice. She is sleeping better, is happier in herself, and enjoys taking part in the activities. The personal care and attention she receives is flawless, the team manage her dementia and falls risks better than we could have dreamed, and her mobility has improved while she has been there. I am so grateful that my husband can now focus his time and energy being a loving son, and spending time visiting his mom in a calm and positive atmosphere.

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Review from Sarah S (Daughter of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience

My father spent the last 5 months of his life at Bishops Manor. It was a difficult time for both him and the family but we found nothing but compassion and kindness from all the staff.
The whole family were always made to feel welcome and included. My elderly mother visited daily and the care and

kindness shown to her as she sat with my father was outstanding and made a difficult time more bearable for her.
My father was always treated with dignity and respect especially at the end when he was no longer able to express his needs.
A big thank you to all the staff

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