Bishops Manor

I cannot praise all of the staff too highly. All of them from the front desk and back office staff to the nursing and caring staff, are focused and dedicated. Our dear friend made some wonderful friends at this final stage of her life and enjoyed every minute of her stay at Bishops Manor. My wife and I will be forever grateful to all at Bishops Manor, who made our dear friend so very happy. Thank you all.

My mom moved into Bishops Manor in November 2022 after her health deteriorated and also following the loss of her beloved husband. It was a very difficult time emotionally for Mom and our family, but the carers that looked after my mom were so patient and caring. Just as Mom was settling in she became very poorly and went into hospital, but the news was not good, Mom returned to Bishops Manor for palliative care. The carers were absolutely wonderful, they welcomed Mom back into her beautiful room surrounded by her personal belongings. The carers were absolutely wonderful, they cared for my mom showing compassion and love and kept Mom’s dignity right up till Mom passed away in January. It was a very emotional time for all our family, but they welcomed us to stay with Mom day and night, they were all so kind. Bishops Manor is a beautiful care home and the carers should be proud of themselves for the professional, loving and compassionate care they gave to both Mom and family. Thank you.

The whole process from managing the admission to making sure my father was welcomed and all his needs being met in a kind, caring and stimulating environment.

Mum was a resident between May 2020 and November 2022, when she sadly passed away. Overall experience has been excellent, particularly during the challenging covid restrictions. Relating to the latest date ( November 2022), care was excellent, during very difficult and sad times for us. Mum was treated with respect and dignity throughout and especially during the final few weeks. There is a lovely atmosphere in this care home and I would be happy to recommend it to anyone.

The commitment and passion for what they do are very evident, and I only wish he'd been in their care earlier.

My father has been at Bishops Manor since June 2022, he had just had a second stint in the hospital, and had become immobile and confused with signs of dementia. As a family, we were so worried and upset about putting our dad in a care home, but after finding Bishops Manor we felt totally at ease that Dad would be cared for and be happy there. The care and support my father has received is second to none, the staff are so caring and kind, they really create a feeling of family and he's very happy there. The home is spotlessly clean, and welcoming and feels very homely. He has a good-sized room with an en suite, which we decorated with his own pictures and paintings from home, so it feels like home from home to him. Any concerns we have had as his cognitive ability and mobility have declined and his dementia progressed have been addressed quickly and we've been reassured every step of the way. We are so grateful that we found Bishops Manor and we know our Dad is being cared for so well.

My Mother has been a resident since March 2021 and has always received excellent care and attention. Without exception, all of the team are kind and helpful while also being very professional. There are excellent facilities and a varied programme of activities. My Mother is always invited to take part in activities but is not 'bullied' into participating if she doesn't want to. The Tai Chi sessions have been particularly helpful in restoring and maintaining mobility and general health. The residents are given the opportunity to give feedback and suggestions at regular, minuted meetings and the team respond to requests in a positive manner. The food is excellent and if there are any special requests, these are accommodated, within reason. A big 'pointer' for me is that the building always smells fresh and clean as well as looking well-maintained; this is achieved with a quality system that is followed by all involved. An excellent place with caring and professional staff.

Since moving my mother to Bishops Manor I have been impressed with the care she has received. The staff are experienced, attentive and respond well to requests. The activities program is good and they really encourage the residents to get involved. Bishop's Manor is so much better than the previous home my mother was living in.

I can't fault Bishops Manor. The staff are lovely. They really care for and about my aunt and they look after her with consideration and dignity. My aunt has been in the home for 18 months and within 6 months, she was settled and now calls it her home. She is always well dressed and clean. She enjoys the food and snacks and has a favourite chair in the lounge. Her room and bathroom are always clean, as is the whole ground floor where she lives. I have complete confidence in Bishops Manor to look after her.

I have already recommended Bishops Manor to friends with relatives unable to live independently as a safe and caring environment with excellent facilities, and will not hesitate to do so again in the future.

Bishops Manor has been home to my father for the past 18 months. In that time he has been lovingly cared for with genuine affection by all staff and as a family we are grateful for the care he receives. His happiness at Bishops Manor gives the family great comfort.

High standard of care, lovely caring staff and a hotel like environment. Daily activities and good fresh food. My mother is really well looked after and settled now. I'm regularly kept up to date with how she is. Well worth the higher fees.

My Mom came to Bishops Manor in July 2021, needing care due to ongoing dementia/Alzheimer’s. It’s certainly a wonderful home. The staff and management are always so friendly and helpful, when needed. I can rest assured Mom is so well looked after and l have total peace of mind.

Thank you all so very much.

My brother became a resident in 2021 after being assessed as needing extra care. We found this home after much searching and my nephew had a look around before we committed to it. We, as a family are so happy we opted for this lovely place and we can’t speak highly enough of them. The care and compassion they have shown to my brother were truly amazing and we couldn’t have asked for better. My brother had Alzheimer’s and sadly his condition deteriorated but the patience shown by all the members of staff was outstanding. My brother died in March but throughout his final days, they looked after him with gentleness and treated him with dignity and looked after me as I sat with him. The staff even stayed beyond their shift when they knew his passing was imminent and provided comfort to the family. Even as we left the home for his funeral they turned out to say goodbye to him. Unfortunately, my sister-in-law also has dementia but we are reassured to know she will be well looked after.

My mum, aged 84, moved into the home at short notice in January 2022. Despite the difficulties associated with Covid cases and control measures she has settled in really well. The staff are all extremely friendly and very approachable with a willingness to discuss any issues or concerns in an open and honest way. There is a wealth of experience and support to draw upon which has proved invaluable, particularly during the early settling in transition period. The monthly "Reach" meetings open to friends and family are an excellent way to chat informally with others and share ideas and thoughts whilst the staff provide guidance. The activities programme is a major plus point with a variety of events all aimed at helping mum enjoy life in this new environment. Now the warmer summer months are fast approaching the access to and use of the garden is such a great asset for all the residents.

My review is all positive. The carers and nursing staff were 110-percent. They looked after my Mother through all stages of Dementia and they spoke to me with regard to any changes. Both my daughter and I were kept up to date with changes in my Mother's medicine and physical care. Thank you again, you made the last two years of her life so special.

Bishops Manor is a very impressive residential care community, offering high-class facilities, activities and of course, care for those in their senior years. As a regularly visiting Church Minister, I'm always impressed by how attentive, warm and supportive all the staff I encounter are towards residents and their families. It is a truly vibrant community!

The staff at Bishops Manor go above and beyond anything I’ve ever seen in other care homes, to ensure the happiness and comfort of the residents. The atmosphere is happy and caring. The activities they provide are great fun and interactive.

It has not been emotionally and easy settling in, but everyone there goes out of their way to be friendly and helpful to him. From the manager, who is always available and caring, no one passes without saying hello. Lockdowns have not been easy, and he has missed seeing family, but he has still felt cared for and noticed. I am always greeted warmly and called by my first name by nearly everyone. I have found it strange to hand over responsibility for my husband to the people at Bishops Manor, but I am kept informed and included in all aspects of his care and comfort. I especially appreciate the activities as at home there was far less to keep him stimulated.