I am amazed at the level of care the staff are wonderful and give so much time to each residentHazel S(Friend of Resident/Service User)
I am amazed at the level of care the staff are wonderful and give so much time to each residentHazel S(Friend of Resident/Service User)
Bishops Manor is a luxury care home offering residential, nursing and specialist dementia care in Birmingham. As well as spacious en-suite bedrooms, residents can enjoy a café, hair and beauty salon. Outside there is a wheelchair-friendly, secure sensory garden.
The home offers a variety of daily programmes and activities to entertain residents, and residents can also enjoy access to the Royal Sutton Coldfield Club bowling green. At Bishops Manor, the dedicated...
Care Provided by Bishops Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Contact Bishops Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Thomas Bampfield (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (65)
Bishops Manor Reviews (139)
Bishops Manor has a Review Score of 10 (9.959) out of 10, based on 39 reviews in the last 2 years.
Over all time Bishops Manor has 139 reviews.
She had tasked me with finding her the best care home that I could and as soon as I visited Bishops Manor, and met the staff, I knew it was the place I had been looking for. I am glad to say that not only was I right, but that it went on to exceed my expectations. The facilities are excellent, the activities are excellent, the food is excellent, the care is excellent.
I cannot praise all of the staff too highly. All of them from the front desk and back office staff to the nursing and caring staff, are focused and dedicated. Our dear friend made some wonderful friends at this final stage of her life and enjoyed every minute of her stay at Bishops Manor. My wife and I will be forever grateful to all at Bishops Manor, who made our dear friend so very happy. Thank you all.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and thank you for taking the time to share your thoughts and...
My mom moved into Bishops Manor in November 2022 after her health deteriorated and also following the loss of her beloved husband. It was a very difficult time emotionally for Mom and our family, but the carers that looked after my mom were so patient and caring. Just as Mom was settling in she became very poorly and went into hospital, but the news was not good, Mom returned to Bishops Manor for palliative care. The carers were absolutely wonderful, they welcomed Mom back into her beautiful room surrounded by her personal belongings. The carers were absolutely wonderful, they cared for my mom showing compassion and love and kept Mom’s dignity right up till Mom passed away in January. It was a very emotional time for all our family, but they welcomed us to stay with Mom day and night, they were all so kind. Bishops Manor is a beautiful care home and the carers should be proud of themselves for the professional, loving and compassionate care they gave to both Mom and family. Thank you.
I have shared your sentiments with the team who were all touched by your kind words.
I am so pleased we were able to support you all through a difficult time and I cannot thank you enough for choosing us to take care of your mother.
Warmest regards.
The whole process from managing the admission to making sure my father was welcomed and all his needs being met in a kind, caring and stimulating environment.
Mum was a resident between May 2020 and November 2022, when she sadly passed away. Overall experience has been excellent, particularly during the challenging covid restrictions. Relating to the latest date ( November 2022), care was excellent, during very difficult and sad times for us. Mum was treated with respect and dignity throughout and especially during the final few weeks. There is a lovely atmosphere in this care home and I would be happy to recommend it to anyone.
The commitment and passion for what they do are very evident, and I only wish he'd been in their care earlier.
My father has been at Bishops Manor since June 2022, he had just had a second stint in the hospital, and had become immobile and confused with signs of dementia. As a family, we were so worried and upset about putting our dad in a care home, but after finding Bishops Manor we felt totally at ease that Dad would be cared for and be happy there. The care and support my father has received is second to none, the staff are so caring and kind, they really create a feeling of family and he's very happy there. The home is spotlessly clean, and welcoming and feels very homely. He has a good-sized room with an en suite, which we decorated with his own pictures and paintings from home, so it feels like home from home to him. Any concerns we have had as his cognitive ability and mobility have declined and his dementia progressed have been addressed quickly and we've been reassured every step of the way. We are so grateful that we found Bishops Manor and we know our Dad is being cared for so well.
My Mother has been a resident since March 2021 and has always received excellent care and attention. Without exception, all of the team are kind and helpful while also being very professional. There are excellent facilities and a varied programme of activities. My Mother is always invited to take part in activities but is not 'bullied' into participating if she doesn't want to. The Tai Chi sessions have been particularly helpful in restoring and maintaining mobility and general health. The residents are given the opportunity to give feedback and suggestions at regular, minuted meetings and the team respond to requests in a positive manner. The food is excellent and if there are any special requests, these are accommodated, within reason. A big 'pointer' for me is that the building always smells fresh and clean as well as looking well-maintained; this is achieved with a quality system that is followed by all involved. An excellent place with caring and professional staff.
Since moving my mother to Bishops Manor I have been impressed with the care she has received. The staff are experienced, attentive and respond well to requests. The activities program is good and they really encourage the residents to get involved. Bishop's Manor is so much better than the previous home my mother was living in.
I can't fault Bishops Manor. The staff are lovely. They really care for and about my aunt and they look after her with consideration and dignity. My aunt has been in the home for 18 months and within 6 months, she was settled and now calls it her home. She is always well dressed and clean. She enjoys the food and snacks and has a favourite chair in the lounge. Her room and bathroom are always clean, as is the whole ground floor where she lives. I have complete confidence in Bishops Manor to look after her.
I have already recommended Bishops Manor to friends with relatives unable to live independently as a safe and caring environment with excellent facilities, and will not hesitate to do so again in the future.
Bishops Manor has been home to my father for the past 18 months. In that time he has been lovingly cared for with genuine affection by all staff and as a family we are grateful for the care he receives. His happiness at Bishops Manor gives the family great comfort.
High standard of care, lovely caring staff and a hotel like environment. Daily activities and good fresh food. My mother is really well looked after and settled now. I'm regularly kept up to date with how she is. Well worth the higher fees.
My Mom came to Bishops Manor in July 2021, needing care due to ongoing dementia/Alzheimer’s. It’s certainly a wonderful home. The staff and management are always so friendly and helpful, when needed. I can rest assured Mom is so well looked after and l have total peace of mind.
My mom has been here since the end of August 2021, moving in at very short notice.
With the help of the general manager and the admissions manager, they made this so easy. The general manager sat and chatted with Mom. Her warm, caring and respectful approach made Mom feel instantly at ease.
On ‘moving in day’, there was a lovely warm welcome from all, what a truly wonderful, kind and caring team.
Mom is eating and sleeping well, which has made a huge difference. She is bright and bubbly, ‘back to her old self’. What was just respite care, I think will now be permanent as Mom is so happy here. She feels safe and comfortable.
The care and support Mom receives from her Bishops Manor family are outstanding. The home is absolutely spotless, and the food and meal choices are fabulous.
There is always a warm welcome, nothing is any trouble for the dedicated management team and all of the dedicated staff.
Thank you all so very much.
My brother became a resident in 2021 after being assessed as needing extra care. We found this home after much searching and my nephew had a look around before we committed to it. We, as a family are so happy we opted for this lovely place and we can’t speak highly enough of them. The care and compassion they have shown to my brother were truly amazing and we couldn’t have asked for better. My brother had Alzheimer’s and sadly his condition deteriorated but the patience shown by all the members of staff was outstanding. My brother died in March but throughout his final days, they looked after him with gentleness and treated him with dignity and looked after me as I sat with him. The staff even stayed beyond their shift when they knew his passing was imminent and provided comfort to the family. Even as we left the home for his funeral they turned out to say goodbye to him. Unfortunately, my sister-in-law also has dementia but we are reassured to know she will be well looked after.
My mum, aged 84, moved into the home at short notice in January 2022. Despite the difficulties associated with Covid cases and control measures she has settled in really well. The staff are all extremely friendly and very approachable with a willingness to discuss any issues or concerns in an open and honest way. There is a wealth of experience and support to draw upon which has proved invaluable, particularly during the early settling in transition period. The monthly "Reach" meetings open to friends and family are an excellent way to chat informally with others and share ideas and thoughts whilst the staff provide guidance. The activities programme is a major plus point with a variety of events all aimed at helping mum enjoy life in this new environment. Now the warmer summer months are fast approaching the access to and use of the garden is such a great asset for all the residents.
My review is all positive. The carers and nursing staff were 110-percent. They looked after my Mother through all stages of Dementia and they spoke to me with regard to any changes. Both my daughter and I were kept up to date with changes in my Mother's medicine and physical care. Thank you again, you made the last two years of her life so special.
Bishops Manor is a very impressive residential care community, offering high-class facilities, activities and of course, care for those in their senior years. As a regularly visiting Church Minister, I'm always impressed by how attentive, warm and supportive all the staff I encounter are towards residents and their families. It is a truly vibrant community!
The staff at Bishops Manor go above and beyond anything I’ve ever seen in other care homes, to ensure the happiness and comfort of the residents. The atmosphere is happy and caring. The activities they provide are great fun and interactive.
It has not been emotionally and easy settling in, but everyone there goes out of their way to be friendly and helpful to him. From the manager, who is always available and caring, no one passes without saying hello. Lockdowns have not been easy, and he has missed seeing family, but he has still felt cared for and noticed. I am always greeted warmly and called by my first name by nearly everyone. I have found it strange to hand over responsibility for my husband to the people at Bishops Manor, but I am kept informed and included in all aspects of his care and comfort. I especially appreciate the activities as at home there was far less to keep him stimulated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2019Good
- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bishops Manor.
Meet the Team (1)
Working at Bishop’s Manor is a privilege, and I’m incredibly proud to be part of our award-winning team.
Our beautiful home benefits from a strong, experienced management team whose vision, creativity, and commitment enhance the quality of care we provide. Together, we live by the belief that "teamwork makes the dream work," and this shines through in everything that we do.
I am also extremely grateful for the phenomenal nurses who lead each floor with passion and a genuine love for their work. My fantastic care team bring an all-hands-on-deck approach, demonstrating unmatched love, dedication and enthusiasm that amazes me every single day. Their commitment creates an incredible culture that not only enriches the lives of our residents but also brings in referrals and recommendations from the community and the families who trust us.
As someone who has been nominated for awards in our field, I am committed to holistic care that nurtures the whole person. This means taking time to truly listen to residents, understanding their experiences, and responding with compassion and empathy, qualities I believe are at the heart of meaningful care. It’s these moments that make a real difference in a resident’s day.
I am proud to be a nurse and to work at Bishop’s Manor, where every day offers the chance to positively impact the lives of my team, our residents and their families.
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