
I would have no hesitation recommending this home and only wish I had found it sooner.Cheryl S(Niece of Resident/Service User)

The place is like a 5-star hotel. Good food. Staff could not be nicer.A M(Resident / Service User)

The staff are wonderful, very caring and professionalGeorge S(Husband of Resident/Service User)

I would have no hesitation recommending this home and only wish I had found it sooner.Cheryl S(Niece of Resident/Service User)

The place is like a 5-star hotel. Good food. Staff could not be nicer.A M(Resident / Service User)

The staff are wonderful, very caring and professionalGeorge S(Husband of Resident/Service User)

Haling Park is a private, luxury care home that offers premier accommodation and the highest levels of Residential, Nursing, Dementia & Respite Care on an All-Inclusive basis.
The home has been uniquely designed to encourage group living in a quiet residential area of South Croydon. There is a wide range of high-quality facilities available as well as a stimulating activities programme that residents are encouraged to involve themselves in.
Haling Park is...
Care Provided by Haling Park
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Haling Park for full pricing details and T&Cs.
Contact Haling Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Mark Chakravarti(Interim Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- There are no current restrictions with visiting.
Parking
- Haling Park has private car parking.
Haling Park Reviews (87)
Haling Park has a Review Score of 9.9 (9.850) out of 10, based on 14 reviews in the last 2 years.
Over all time Haling Park has 87 reviews.
The staff are extremely attentive and respectful, and any concerns are immediately addressed and acted upon.
Communication is excellent, and the staff take the time to know not only the residents but also each member of the family by their first name, which makes visits feel very personal and welcoming.
Would I recommend this care home? Absolutely - 100% yes.
Dear Sandra,
Thank you so much for taking the time to leave such a lovely review.
We are truly grateful for your kind words and are delighted to hear that you are happy with the care and support provided. It means a great deal to the whole team to know that our efforts to provide attentive,...
I love coming here to put smiles on the residents faves and of course, it makes me feel great as well.
Well done for creating a warm and comfortable community for the residents!!
Thank you so much for your kind words and for bringing Bentley to visit! Your visits always brighten everyone's day - the joy and comfort Bentley brings to our residents is truly special. We're so grateful to have you both as part of our care home family!
I recently had the opportunity to experience the care at Hailing Park, and I must say it's truly exceptional. My sister has been a resident for 6 weeks, and the difference is remarkable.
The staff are amazing - friendly, caring, and always willing to go the extra mile. Nicole, the RN, is a shining star, always checking in and ensuring everything runs smoothly. The whole team, including Sandra RGN, Daniel, Funke, Kavita, Marissa, Raj, Bisola, Tina, Reshma, and all the HCAs, are fantastic.
The facilities are top-notch, and the food is delicious - 5-star quality! The activities coordinator keeps things lively, and the receptionist is always welcoming.
Management is approachable, and Deputy Manager Tandy is particularly great at delivering on promises.
If you're looking for a care home with a warm atmosphere and excellent care, Hailing Park is a great choice.Yours sincerely
Precious
Thank you for your kind words and for sharing such a lovely review. It means a great deal to the entire team, and we will continue to provide the highest standard of care.
I came to this home in July 2025. Very happy with everything put before me. Can not fault them in anything.
Thank you once again for your thoughtfulness.
Haling Park is a superb care home. Every member of staff goes above and beyond. This results in an amazing level of care for all residents.
Thank you for all you do.
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that John received such outstanding care. Your appreciation means a great deal to all of us at Haling Park. We're proud of our dedicated staff who always strive to provide the very best for our residents. Thank you once again for your thoughtful message.
My mother was at Haling Park for one month. Everyone treated her with dignity and kindness. The staff are wonderful.
Thank you so much for sharing your experience and we are very fortunate to have a very kind and dedicated team who take great pride to have cared for your loved one ensuring that she was supported and treated with dignity and respect.
I myself have witnessed nothing but love care and a homely atmosphere. The team have made this establishment a place to be honoured to make it your home . I am so thankful that not only is my partner enjoying and well cared for hidden by the love and family orientated team that I am at peace with my partner been away from me . His life is as I saw it when we first shared the 15years together prior to me seeing his illness . I know how hard this team have to work to care and I saw nothing clinical or hospital like at all its more like a family establishment and 2nd to non Thankyoy for such a team
Thank you so much for taking the time to complete a review. We work hard to create a warm and inviting homely setting for all our lovely residents and families and we are delighted that this has been your experience from the outset and thereafter.
Our mother was only with them for a month but the staff looked after her and us too.
Her last month she was looked after and treasured as we would do ourselves. The dignity and nursing were unparalleled!
Thank you very much for providing us with valuable feedback and which will hopefully provide comfort and support for others looking for care for a loved one. It was our absolute privilege to have supported your mother and yourselves. Please know that you are always welcome at Haling Park.
All good and excellent.
Thank you very much for providing us with valuable feedback and which will hopefully provide comfort and support for others looking for care for a loved one.
My brother has been at Haling Park for a few weeks now, and myself and other members of the family are very impressed. The atmosphere is very cheerful. The staff are extremely good, genuine care is always given. Nothing seems too much for them. It's a charming, comfortable room with an ensuite bathroom which makes it easier for my brother.
Thank you so much for taking the time to complete a review. We work hard to create a warm and inviting homely setting for all our lovely residents and families and we are delighted that this has been your experience from the outset and thereafter.
Stay 5-7 months, always found welcoming and professional. I recommend to others.
Thank you very much for your kind feedback, the team really do appreciate it. You are always welcome at Haling Park.
Exceptional outstanding 5-star plus on all levels. The staff are excellent, hard-working, kind, compassionate, professional, attention to detail and personable. Nothing is too much for the staff, they go above and beyond expectations. The floor manager of Maple Suite and his team are wonderful. They are superstars in every way. Thank you very much for all you do for my father, with much appreciation and very best wishes always.
Dear relative. Thank you very much for taking the time to write such a wonderful review. The team at Haling Park is happy to know that you are satisfied with all the care provided to your loved one. We will continue to strive to provide care to the highest standards to all of our residents.
Happy with staff, happy with the home. The resident is happy most of the time.
Dear Relative. Thank you for your kind words. Our team is happy to hear that you are happy with the care provided to your mother. The teams appreciate your feedback and will continue to strive to do their best.
Provides excellent care by friendly staff, many of whom go the extra mile to give residents reassurance and kindly attention. The meals are attractively served, tempting to eat, and well-cooked. The entertainment is always enjoyable and very popular with residents. Special occasions are celebrated with decorations and activities, often with homemade cakes etc. It's challenging looking after the elderly - they do a great job here!
We sincerely appreciate your kind words. Thank you for taking the time to provide us with this lovely review. The team at Haling Park will continue to provide the best care possible to our residents.
Haling Park provided palliative care for my mum with the utmost compassion, care and dignity. The nursing, care and admin staff were all wonderful supporting us as well as Mum in a difficult time. All the staff smile and seem genuinely happy to work here which makes it a lovely place to visit. Thank you to them all.
Thank you very much for your kind words. The team is very happy and proud to know that you had such a positive experience whilst your mother was under our care. It was truly a pleasure looking after your loved one.
Dad was in Haling Park care home for a year and a half. He has received the greatest careful stop the the staff go above and beyond to make the residents comfortable and so well looked after. I would recommend the home to anyone looking for help with their loved ones. Dad passed away peacefully.
Thank you very much for your kind words. Our team is very happy to hear that you were pleased with the care provided to your father, who will definitely be missed by all of us at Haling Park. We will continue to strive to give the best care to all of our residents.
The care provided and all the staff are outstanding. They can't do enough for the patients.
Dear Philip, thank you very much for your review. The team are very happy to hear of your lovely review. We ensure that we will continue to provide a high standard of quality of care to our residents.
Mum (and Dad) are well looked after at the care home. The staff treat us all as one big happy family. Lovely food, entertainment, activities and events. If anyone knows of a better local care home then let me know as Haling Park is hard to beat!
Thank you for taking the time to write such a lovely review. The team at Haling Park are happy to hear your feedback and to know that you are happy with the care provided. As a Team, we will continue to strive to provide good quality of care to our residents, ensuring that they are safe and happy.
The home is very welcoming and friendly.
Thank you for your kind words and for taking the time to write this review. The team is happy to hear that you are pleased with the care provided to your brother. At Haling Park, we always strive to provide the best quality care possible and will continue to do so.
The rooms are very clean and the nurses are so friendly and warm to my mother.
My mother has also expressed how happy she is, which makes the rest of the family so lucky she's under their care.
I couldn't be happier for my mother to be in a better care home.
Thank you so much.
Thank you very much for your kind words. We, at Haling Park, are happy that you are pleased with your mother's care. We will continue to strive to provide a high standard quality of care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 01 July 2026Residential, Dementia and Nursing bedrooms are currently available. Please do get in touch for further information
News (4) & Events (0)
- 28 May 2025
At Haling Park Care Home, we proudly marked the 80th anniversary of VE Day with a touching and joyful street party, bringing together residents, families, and staff for a day...
- 15 Apr 2025
It’s been a truly memorable time for residents at Haling Park Care Home in South Croydon as they enjoyed a series of wonderful animal visits throughout the month. The home...
- 14 Apr 2025
At Haling Park Care Home , love truly stood the test of time as we proudly celebrated the diamond wedding anniversary of one of our much-loved residents, Jill, and her...
There are no upcoming events for Haling Park.
Awards / Recognitions (5)
- 31 Jan 2025Recipient: Haling Park
- 31 Jan 2024Recipient: Haling Park
- 28 Feb 2023Recipient: Haling Park
Meet the Team (9)

Tandy qualified as a Registered Nurse in Salisbury. Before moving to London and working in NHS hospitals. Tandy trained as an Ophthalmology Nurse at Moorfields Eye Hospital and was promoted to a Practice Development Practitioner. Between 2006 and the present, Tandy has held Senior Management positions such as Quality and Risk Manager, Director of Nursing, Clinical Services Manager, and Deputy Home Manager.
Tandy enjoys social care. Working with older citizens is fulfilling and satisfying. Obtaining a diploma in Dementia, and recently been appointed Dementia Champion for Haling Park.

Sam has been working at Haling Park since 2019. Her favourite part of her job is spending time with all our lovely residents and getting to know them and their life stories.

She is well liked by all the residents and is known for going above and beyond to ensure they are happy and have a good quality of life under our care.
Her nursing background and strong work ethic have made her a natural leader that is well respected by her fellow colleagues.

Sandra has been working as a registered nurse for 26 years, she started her career working in Paediatrics until she moved into nursing care. Sandra loves being able to help people and loves working at Haling Park because of the friendly environment and teamwork.

Febin began his journey with our care home as a dedicated Health Care Assistant. Through his unwavering commitment and exceptional care, he has now advanced to the role of Senior Carer. Febin’s passion for providing compassionate and personalized care has made a significant impact on both our team and the individuals we support. His expertise and leadership continue to inspire and elevate the quality of care we deliver.

Sunpreet is a dedicated professional with a strong commitment to helping others. Since joining Haling Park in 2022 as a carer, her exemplary leadership skills and diligent work ethic have led to her promotion to senior carer. With a background in nursing from India, Sunpreet embodies the values of loyalty and teamwork and is deeply passionate about providing high-quality care. She excels at building strong interpersonal relationships with both residents and staff, fostering a supportive and compassionate environment.

My name is Andrea, but my friends call me Ang. I have worked in a school with young pupils that specialises in autism, which I really enjoyed, and I also worked as an at-home carer for many years, helping people with shopping, doing housework or popping in for a chat. Eventually, I took my skills and began working in a Care home. I enjoy working in my role as an activities coordinator. I enjoy driving the residents’ minibus and taking them on outings and trips.

I am married to my lovely husband, with whom I have been for almost 20 years. We have a 5-year-old daughter together. I have two sisters, one being my twin sister, as well as one brother. My hobbies are socialising with friends. I am new to the care home sector after deciding I would like a career change; I am very happy here, and I love making the residents smile daily.

Saide has been working at Haling Park Care Home since the very beginning, with 10 years of experience in maintenance, building and DIY within a care home setting, he is an integral part of the team.
Saide ensures that residents live in a place that’s proactively inspected and brilliantly maintained at all times.In addition to maintenance, Saide safely transports residents to and from appointments and outings in our minibus.
In his free time, Saide enjoys playing the drums, singing, dancing and spending quality time with his family.
Frequently Asked Questions about Haling Park
What types of Care is Haling Park registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Haling Park have?
There are 61 Single Rooms.
What are the Facilities & Services at Haling Park?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Haling Park to the centre of South Croydon?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haling Park to verify any information. View our terms and conditions. Haling Park has an Enhanced Service -more info.