
I would have no hesitation recommending this home and only wish I had found it sooner.Cheryl S(Niece of Resident/Service User)

The place is like a 5-star hotel. Good food. Staff could not be nicer.A M(Resident / Service User)

The staff are wonderful, very caring and professionalGeorge S(Husband of Resident/Service User)

I would have no hesitation recommending this home and only wish I had found it sooner.Cheryl S(Niece of Resident/Service User)

The place is like a 5-star hotel. Good food. Staff could not be nicer.A M(Resident / Service User)

The staff are wonderful, very caring and professionalGeorge S(Husband of Resident/Service User)

Haling Park is a private, luxury care home that offers premier accommodation and the highest levels of Residential, Nursing, Dementia & Respite Care on an All-Inclusive basis.
The home has been uniquely designed to encourage group living in a quiet residential area of South Croydon. There is a wide range of high-quality facilities available as well as a stimulating activities programme that residents are encouraged to involve themselves in.
Haling Park is...
Care Provided by Haling Park
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Haling Park for full pricing details and T&Cs.
Contact Haling Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Mark Chakravarti (Interim Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- There are no current restrictions with visiting.
Parking
- Haling Park has private car parking.
Haling Park Reviews (89)
Haling Park has a Review Score of 9.8 (9.773) out of 10, based on 13 reviews in the last 2 years.
Over all time Haling Park has 89 reviews.
My stay here at Haling Park is an enjoyable experience. I was looking for a care home that would be able to help my recovery from a long illness, bed bound and in hospital. All the staff here are very helpful, coming across as very professional but with a friendly demeanour. They have helped me set up additional services such as a physio and are more than willing to provide some support during these sessions.
Thank you for your lovely comments. We will continue to work very hard in order to maintain these standards.
Very pleased with the care Dad is receiving. All the staff are caring and nothing is too much trouble; he seems to have improved in his well-being since arriving a couple of months ago.
Thank you for your feedback. I am so pleased that your father's general well-being has improved since arriving at Haling Park.
My husband was at Haling Park for 17 months and received excellent care and understanding from all of the staff. He was happy and content, always cared for and as a family, we felt included, supported and that he was safe in the staff's care. We could not have asked for a more dedicated team of staff to care for him and will be forever grateful for all they did.
Thank for taking the time to give your feedback. Please keep in touch.
From my first moment at Haling Park Croydon, I was met with a warm welcome and treated with compassion and respect. The staff were attentive and kind and my every need was anticipated and satisfied. Nothing was too much trouble and during my stay, the staff would go out of their way often to satisfy my needs and make me as comfortable as possible. The staff are competent and efficient but more than that, they work from the heart, strive to make each resident feel loved and special. I was treated like a princess and I'm truly grateful to have been in such a well run establishment. Wonderful nursing home, wonderful people. Thank you all so much.
It was a real pleasure having you at Haling Park. Thank you for your lovely feedback and taking the time to thank everyone (individually) who was involved in your care.
Very pleased with the care of my mum. The staff are all very friendly and helpful. My mum's room and facilities were excellent.
Your compliments are really morale boosting for all of us at Haling Park. Thank you for taking the time in doing this.
My dad has advanced dementia with behavioural issues. The care and staff at Haling Park Care Home has been excellent.
We truly appreciate your time for providing such nice feedback about our care home. The team at Haling Park will continue to work very hard in order to maintain the high standards.
Very well run care home. Friendly ad caring staff. Lots of entertainment and activities provided for the residents.
We appreciate you sharing your thoughts about the Home. The teamwork hard to meet expectations like yours and as such, we are so happy that you are satisfied with your mother's care.
Cannot fault Haling Park care home one bit. I feel so reassured that my Mum receives the best care here and most importantly is so happy. The staff are amazing, ensuring all residents are cared for properly. There is a wide range of activities, very good food and lovely spacious rooms for all residents. I would recommend Haling Park care home for anyone looking for a great home with amazing staff and the highest standard of care. Thank you to everyone at Haling Park.
Dear Olivia, thank you so much for your kind words. We really appreciate you taking the time to share your experience (and your mother's) at the Home.
My mother has been attending Haling Park for 3 months now and she settled in no time. We are very happy with the care my mother is given. She enjoys the entertainment during the day. the home is clean, her room is lovely and the staff are so helpful, friendly and caring. We are so lucky to have found a forever home here.
It is a real pleasure to look after your mother as well as working with you. Thank you so much for your nice comments about our service.
My husband arrived at Haling Park in June 2021. He settled down very well and is very happy. All the staff are excellent, they go out of their way to help and support you. I highly recommend this home.
We really appreciate your feedback. The Team at Haling Park will, undoubtedly, use this as motivation to continue delivering high standards of care.
Haling Park Care Home is a very welcoming, calm and lovely home. The staff are so friendly, helpful and polite. My mum is happy here and I am so pleased she is in the care of these amazing carers
We truly value your feedback and taking the time to do this. The Team at Haling Park is very grateful for your kind words.
Wow, what can we say. The level of care that my aunt receives is outstanding. The staff are pleasant, helpful and so caring. I cannot fault anything here all credit to you. My aunt has dementia and the staff are so understanding. We are kept informed with all changes to my aunts care. I can't think of anywhere else I would rather be. Thank you.
Thank you for your lovely comments. The Team at Haling Park is so grateful for this and will continue to work very hard in order to maintain the standards.
Lovely premises, friendly staff, pleasant surroundings. Very good care. My mother chooses from a varied menu and is washed and dressed each morning by carers/nurses each morning. She has breakfast dinner and supper. In her own room if she wishes, but she is encouraged to eat in the dining room. Her washing is done for her and her room is cleaned regularly and her bed made for her each morning. She has ensuite facilities and a TV in her room
Thanks a lot for your review. We will endeavour to ensure that your mother continues to receive high standards of care.
The best care home ever. Cannot fault any of the staff. They are so professional - caring is second to none. My brother is so happy and content and that's all I ever want for him. I myself love coming to visit. It's always a pleasure. Simply the best and as a visitor, I'm always treated superbly.
Your positive review made the Team at Haling Park feel so energised and inspired. We cannot thank you enough for taking the time to review our service. I am very pleased that you are happy with the home and the care provided to your brother.
He finds everybody very helpful, kind and supportive. There are interesting activities, quizzes, games, entertainers, cinema etc.
Everybody is encouraged to join in and apparently people are engaged and enthusiastic.
The food is good, there is an interesting choice. Overall, the home has a lovely feel.
Thank you so much for your feedback. I am pleased that your husband continues to enjoy his time spent at Haling Park Care Home.
I'm very pleased with the amount of activities within the home and that my husband gets very involved.
I feel my husband is very looked after at Haling Park and I like being able to see what my husband gets up to on the Haling Park social media.
We really appreciate your feedback. The team at Haling Park will continue to work very hard to maintain the high level care.
My mother has deteriorating dementia and requires care 24/7. We are so happy that Mum is receiving the best care possible. The staff are so caring and always speak to Mum with such kindness and respect. We are truly blessed to have found such a lovely place for Mum. Thank you for all you do.
Thank up so much for taking the time to give feedback about the Home and your mother's care. It is pleasing and encouraging for the Team to be recognised for their good work.
Very caring and helpful staff. Always responsive to my care needs. They always respond to my calls quickly. My room and environment (lounge etc.) are comfortable, clean and tidy. I'm glad I'm in Haling Park, I have plenty of company and I am never lonely.
Dear Ida, thank you for your feedback. It is such a pleasure to look after you and I am pleased that you are happy at Haling Park Care Home.
The home staff have been very accomodating, making the necessary adjustments to the meeting room to make it possible for us to see Grandma on a regular basis during these challenging times. Thank you to all the staff for taking such good care and for being so welcoming.
Dear Denise, thank you so much for your feedback. I am pleased that you are happy with your grandmother's care. It is so nice to see the smile on her face when her loving family visit.
This care home is amazing! The care and love they show towards my husband and me are remarkable. I can't thank them enough for the way that they have coped during the pandemic and have always done their best to allow us to see our loved ones. It has been such a blessing to know with absolute confidence that my husband is getting the very best care.
Thank you for your feedback, Jill. It is always a pleasure to look after your loved one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 27 August 2026Residential, Dementia and Nursing bedrooms are currently available. Please do get in touch for further information
News (4) & Events (0)
- 28 May 2025
At Haling Park Care Home, we proudly marked the 80th anniversary of VE Day with a touching and joyful street party, bringing together residents, families, and staff for a day...
- 15 Apr 2025
It’s been a truly memorable time for residents at Haling Park Care Home in South Croydon as they enjoyed a series of wonderful animal visits throughout the month. The home...
- 14 Apr 2025
At Haling Park Care Home , love truly stood the test of time as we proudly celebrated the diamond wedding anniversary of one of our much-loved residents, Jill, and her...
There are no upcoming events for Haling Park.
Awards / Recognitions (5)
- 31 Jan 2025Recipient: Haling Park
- 31 Jan 2024Recipient: Haling Park
- 28 Feb 2023Recipient: Haling Park
Accreditations
There are no accreditations posted yet for Haling Park.
Meet the Team (9)

Tandy qualified as a Registered Nurse in Salisbury. Before moving to London and working in NHS hospitals. Tandy trained as an Ophthalmology Nurse at Moorfields Eye Hospital and was promoted to a Practice Development Practitioner. Between 2006 and the present, Tandy has held Senior Management positions such as Quality and Risk Manager, Director of Nursing, Clinical Services Manager, and Deputy Home Manager.
Tandy enjoys social care. Working with older citizens is fulfilling and satisfying. Obtaining a diploma in Dementia, and recently been appointed Dementia Champion for Haling Park.

Sam has been working at Haling Park since 2019. Her favourite part of her job is spending time with all our lovely residents and getting to know them and their life stories.

She is well liked by all the residents and is known for going above and beyond to ensure they are happy and have a good quality of life under our care.
Her nursing background and strong work ethic have made her a natural leader that is well respected by her fellow colleagues.

Sandra has been working as a registered nurse for 26 years, she started her career working in Paediatrics until she moved into nursing care. Sandra loves being able to help people and loves working at Haling Park because of the friendly environment and teamwork.

Febin began his journey with our care home as a dedicated Health Care Assistant. Through his unwavering commitment and exceptional care, he has now advanced to the role of Senior Carer. Febin’s passion for providing compassionate and personalized care has made a significant impact on both our team and the individuals we support. His expertise and leadership continue to inspire and elevate the quality of care we deliver.

Sunpreet is a dedicated professional with a strong commitment to helping others. Since joining Haling Park in 2022 as a carer, her exemplary leadership skills and diligent work ethic have led to her promotion to senior carer. With a background in nursing from India, Sunpreet embodies the values of loyalty and teamwork and is deeply passionate about providing high-quality care. She excels at building strong interpersonal relationships with both residents and staff, fostering a supportive and compassionate environment.

My name is Andrea, but my friends call me Ang. I have worked in a school with young pupils that specialises in autism, which I really enjoyed, and I also worked as an at-home carer for many years, helping people with shopping, doing housework or popping in for a chat. Eventually, I took my skills and began working in a Care home. I enjoy working in my role as an activities coordinator. I enjoy driving the residents’ minibus and taking them on outings and trips.

I am married to my lovely husband, with whom I have been for almost 20 years. We have a 5-year-old daughter together. I have two sisters, one being my twin sister, as well as one brother. My hobbies are socialising with friends. I am new to the care home sector after deciding I would like a career change; I am very happy here, and I love making the residents smile daily.

Saide has been working at Haling Park Care Home since the very beginning, with 10 years of experience in maintenance, building and DIY within a care home setting, he is an integral part of the team.
Saide ensures that residents live in a place that’s proactively inspected and brilliantly maintained at all times.In addition to maintenance, Saide safely transports residents to and from appointments and outings in our minibus.
In his free time, Saide enjoys playing the drums, singing, dancing and spending quality time with his family.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haling Park to verify any information. View our terms and conditions. Haling Park has an Enhanced Service -more info.