
I would have no hesitation recommending this home and only wish I had found it sooner.Cheryl S(Niece of Resident/Service User)

The place is like a 5-star hotel. Good food. Staff could not be nicer.A M(Resident / Service User)

The staff are wonderful, very caring and professionalGeorge S(Husband of Resident/Service User)

I would have no hesitation recommending this home and only wish I had found it sooner.Cheryl S(Niece of Resident/Service User)

The place is like a 5-star hotel. Good food. Staff could not be nicer.A M(Resident / Service User)

The staff are wonderful, very caring and professionalGeorge S(Husband of Resident/Service User)

Haling Park is a private, luxury care home that offers premier accommodation and the highest levels of Residential, Nursing, Dementia & Respite Care on an All-Inclusive basis.
The home has been uniquely designed to encourage group living in a quiet residential area of South Croydon. There is a wide range of high-quality facilities available as well as a stimulating activities programme that residents are encouraged to involve themselves in.
Haling Park is...
Care Provided by Haling Park
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Haling Park for full pricing details and T&Cs.
Contact Haling Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Mark Chakravarti(Interim Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- There are no current restrictions with visiting.
Parking
- Haling Park has private car parking.
Haling Park Reviews (87)
Haling Park has a Review Score of 9.9 (9.850) out of 10, based on 14 reviews in the last 2 years.
Over all time Haling Park has 87 reviews.
My husband was a resident from January 2020 until 8th April 2021, during that time he and our family received nothing but respect and loving kindness and care. The respect and dignity my husband received was incredible. Haling Park Care Home should be so proud of all their staff, who work tirelessly for the residents. May I thank them from the bottom of my heart for the way my husband was treated.
Dear Rita, I hope you are keeping well. We really appreciate your positive feedback. Please keep in touch.
The staff are wonderful, very caring and professional. I have no worries that my wife is being looked after with the care given to her and I am at complete ease when I leave her. I am always kept up to date with her care and always made to feel welcome and nothing is too much trouble for the staff. I would highly recommend Haling Park Care Home. Outstanding setting.
Dear George, thank you for your time to review our service. I am pleased that you feel satisfied with the care provided by the staff members.
I cannot begin to tell you how wonderful this nursing home and all its staff are. From the ancillary staff to the activities coordinators, to the catering, nursing and management. They are all so lovely and look after their residents and their families and friends like their own. Nothing is too much trouble and they are available day or night to answer any concerns. I can't recommend them enough.
Your lovely comments can only give us more encouragement to deliver the highest standards - Thank you.
The visit was very enjoyable. The staff are very helpful, pleasant and professional. The facilities are superb. I am confident that my father is being well looked after. Thank you.
Thank you for taking the time to review our service. I am sure that your father will continue to settle.
A very professionally run care home with excellent friendly management and staff, with a very welcoming, caring atmosphere and a lovely smell of fresh coffee. Great facilities and lots of activities for the residents to join in with. My mother in law is very happy, bright and cheerful. She loves the exercises and the singers who visit regularly. The carers and staff do an excellent job under difficult circumstances, who are always bright, friendly and cheerful.
The Team at Haling Park would like to thank you for your positive feedback.
At the time of Covid-19, it is quite difficult to comment on all aspects of care because we, the family, cannot come in. However, great effort is being made to enable us to stay in touch through Skype, outside the window and two visits a week which is wonderful! Thank you. From what we can tell my mother has settled very well and she is thriving. All the staff are approachable and kind. Will appreciate opportunities of a periodic/formal review.
Thank you for your review. I am glad that your mother has settled quickly.
Great place. The staff are so helpful and caring. My mother is being looked after so well new visitors room is amazing making it so good to visit my mother.
Thank you for taking the time to share your views about our Home.
The home is just wonderful. They have given to my father so much support and the care is outstanding. The staff are wonderful they have so many activities to keep the residents occupied. Sadly we can't come into see this, but see lots of photo's on social media. All the residents and family are treated like one big family no hesitating in recommending.
Thank you for your nice comments., which we fully appreciate.
Even in these difficult times, I'm so happy when I visit my aunt and she's relaxed and so well presented. The staff are always happy, courteous and of course, caring. I feel that my aunt's life is greatly improved now she is safely well looked after at Haling Park.
Thank you for taking the time to review our service.
My Auntie was cared for at this lovely home from March until October of this year when she sadly passed away. Her time at Haling Park was very difficult due to the Covid situation but the management, the carers and the nurses were exceptionally kind and caring to her, treating her with respect and were a great comfort to her. The whole team were friendly and approachable and worked with us to ensure Auntie's needs were met. The kindness shown to Auntie and us will always be truly appreciated.
Thank you for taking the time to review our service. Please keep in touch!
I cannot fault anybody or any of the services provided at your excellent care home. Thank you for looking after my husband.
Thank you for your feedback. We will ensure that the standards are maintained.
The place is like a 5-star hotel. Good food. Staff could not be nicer. Made life as pleasant as possible under the circumstances.
Thank you for your feedback. It was a pleasure having you at Haling Park.
My experience since being at Haling Park Care Home has been very happy. I feel as if I'm in my own home. My needs are always taken care of and nothing is ever too much trouble. Couldn't ask for any better care.
Thank you for your positive comments. I am pleased that you feel at Home at Haling Park.
Good caring home. The staff are caring and always willing to help with a smile.
We appreciate all your feedback. It is a pleasure to look after you - Thank you.
Very friendly staff, nice surroundings. All residents that I saw seemed very relaxed and happy. My husband was in Hayling Park for 2 weeks respite and although he was not keen on going and was very pleased to be home, he said he liked the home.
Thank you so much for your lovely comments. I am pleased that your husband found his stay at Haling Park enjoyable.
Everybody is very kind, and I am very happy.
Thank you very much for taking the time to write this review, the feedback is very much appreciated by the team and will be shared with all staff. We are pleased that you're are happy at Haling Park.
All the staff are very friendly and helpful. There is a lovely relaxed atmosphere too.
Dad seems to be settling in after quite a few difficult months, but that's down to Dad's illness, not the home. I would highly recommend it to anyone.
Two weeks of respite care, service and attention was just what I needed after a major operation.
The staff are friendly, caring and communicative with the families of the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 01 July 2026Residential, Dementia and Nursing bedrooms are currently available. Please do get in touch for further information
News (4) & Events (0)
- 28 May 2025
At Haling Park Care Home, we proudly marked the 80th anniversary of VE Day with a touching and joyful street party, bringing together residents, families, and staff for a day...
- 15 Apr 2025
It’s been a truly memorable time for residents at Haling Park Care Home in South Croydon as they enjoyed a series of wonderful animal visits throughout the month. The home...
- 14 Apr 2025
At Haling Park Care Home , love truly stood the test of time as we proudly celebrated the diamond wedding anniversary of one of our much-loved residents, Jill, and her...
There are no upcoming events for Haling Park.
Awards / Recognitions (5)
- 31 Jan 2025Recipient: Haling Park
- 31 Jan 2024Recipient: Haling Park
- 28 Feb 2023Recipient: Haling Park
Meet the Team (9)

Tandy qualified as a Registered Nurse in Salisbury. Before moving to London and working in NHS hospitals. Tandy trained as an Ophthalmology Nurse at Moorfields Eye Hospital and was promoted to a Practice Development Practitioner. Between 2006 and the present, Tandy has held Senior Management positions such as Quality and Risk Manager, Director of Nursing, Clinical Services Manager, and Deputy Home Manager.
Tandy enjoys social care. Working with older citizens is fulfilling and satisfying. Obtaining a diploma in Dementia, and recently been appointed Dementia Champion for Haling Park.

Sam has been working at Haling Park since 2019. Her favourite part of her job is spending time with all our lovely residents and getting to know them and their life stories.

She is well liked by all the residents and is known for going above and beyond to ensure they are happy and have a good quality of life under our care.
Her nursing background and strong work ethic have made her a natural leader that is well respected by her fellow colleagues.

Sandra has been working as a registered nurse for 26 years, she started her career working in Paediatrics until she moved into nursing care. Sandra loves being able to help people and loves working at Haling Park because of the friendly environment and teamwork.

Febin began his journey with our care home as a dedicated Health Care Assistant. Through his unwavering commitment and exceptional care, he has now advanced to the role of Senior Carer. Febin’s passion for providing compassionate and personalized care has made a significant impact on both our team and the individuals we support. His expertise and leadership continue to inspire and elevate the quality of care we deliver.

Sunpreet is a dedicated professional with a strong commitment to helping others. Since joining Haling Park in 2022 as a carer, her exemplary leadership skills and diligent work ethic have led to her promotion to senior carer. With a background in nursing from India, Sunpreet embodies the values of loyalty and teamwork and is deeply passionate about providing high-quality care. She excels at building strong interpersonal relationships with both residents and staff, fostering a supportive and compassionate environment.

My name is Andrea, but my friends call me Ang. I have worked in a school with young pupils that specialises in autism, which I really enjoyed, and I also worked as an at-home carer for many years, helping people with shopping, doing housework or popping in for a chat. Eventually, I took my skills and began working in a Care home. I enjoy working in my role as an activities coordinator. I enjoy driving the residents’ minibus and taking them on outings and trips.

I am married to my lovely husband, with whom I have been for almost 20 years. We have a 5-year-old daughter together. I have two sisters, one being my twin sister, as well as one brother. My hobbies are socialising with friends. I am new to the care home sector after deciding I would like a career change; I am very happy here, and I love making the residents smile daily.

Saide has been working at Haling Park Care Home since the very beginning, with 10 years of experience in maintenance, building and DIY within a care home setting, he is an integral part of the team.
Saide ensures that residents live in a place that’s proactively inspected and brilliantly maintained at all times.In addition to maintenance, Saide safely transports residents to and from appointments and outings in our minibus.
In his free time, Saide enjoys playing the drums, singing, dancing and spending quality time with his family.
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