
I would have no hesitation recommending this home and only wish I had found it sooner.Cheryl S(Niece of Resident/Service User)

The place is like a 5-star hotel. Good food. Staff could not be nicer.A M(Resident / Service User)

The staff are wonderful, very caring and professionalGeorge S(Husband of Resident/Service User)

I would have no hesitation recommending this home and only wish I had found it sooner.Cheryl S(Niece of Resident/Service User)

The place is like a 5-star hotel. Good food. Staff could not be nicer.A M(Resident / Service User)

The staff are wonderful, very caring and professionalGeorge S(Husband of Resident/Service User)

Haling Park is a private, luxury care home that offers premier accommodation and the highest levels of Residential, Nursing, Dementia & Respite Care on an All-Inclusive basis.
The home has been uniquely designed to encourage group living in a quiet residential area of South Croydon. There is a wide range of high-quality facilities available as well as a stimulating activities programme that residents are encouraged to involve themselves in.
Haling Park is...
Care Provided by Haling Park
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Haling Park for full pricing details and T&Cs.
Contact Haling Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Mark Chakravarti(Interim Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (61)
Visiting
- There are no current restrictions with visiting.
Parking
- Haling Park has private car parking.
Haling Park Reviews (87)
Haling Park has a Review Score of 9.9 (9.850) out of 10, based on 14 reviews in the last 2 years.
Over all time Haling Park has 87 reviews.
I am very pleased with the care my wife receives at Haling Park, she is very happy and settled. All the staff are very happy and settled. All the staff are very caring and so a brilliant job. After my visit I know I can go home and leave my wife in good hands, it gives me peace of mind. Thank you to all the staff who make Haling Park the excellent care home that it is.
Thank you very much for your ongoing support.
The care home has been a lovely home for me. The manager of the ground floor has been amazing he always has a smile on his face to welcome our stay, and lifts our mood when we feel down in ourselves. He is an inspiration to our life and the care home.
Thank you for your wonderful words and appreciation.
They keep me updated on any concerns and also what kind of day Mum has had. Mum has a good quality of life and her needs are met. Coming into the home has given her a new lease of life.
The team will continue to strive for good quality of care to be provided.
Since she has been admitted to Haling Park we are all very happy and pleased with all the care provided. Care staff including nurses are very approachable and always keep us updated with her care. I highly recommend Haling Park care home.
Dear Next of Kin, we are pleased to hear that you are happy with the care provided to your loved one. Thank you very much for recommending Haling Park we will continue to ensure that our high standards are maintained.
I am extremely impressed with Haling Park Care Home. My mum moved from another home so I have a huge appreciation of the facilities, environment, culture and most importantly the care provided to Mum. Every time I visit Mum is well-maintained and she is clean and well. All staff members are warm, welcoming, thoughtful and engaged. The food and drink are great and the service is impeccable. Mum celebrated a milestone birthday and we celebrated in the private dining room, the staff were amazing! Mum is very happy here and so are we. Highly recommended.
Dear relative, I would like to express our gratitude for taking the time to give this lovely review. The team is very happy to hear that you are pleased with your mother's care and will ensure that these standards are maintained.
During my eight weeks here, I have made great progress in recovering from a broken hip. Excellent physiotherapy, nutritious food and a very supportive atmosphere, all helped immensely. Spacious corridors with handrails along the wall and large rooms encouraged me to exercise daily. The carers, staff in the front office, nurses and the visiting doctor all really care about residents and about maintaining and improving standards across the board. This home has a strong community spirit built on good humour, cheerful affection and strong respect for the dignity and privacy of residents. It has been a privilege to be here! It is an absolutely fantastic care home.
We would like to express our gratitude for your amazing feedback, which inspires all of us to keep up the work that we do. We wish you all the best for the future. You are already being missed - please keep in touch.
The staff on my mother's 75th birthday (10/06/2023) on the second floor were second to none. My mother has calm and happy. The staff went above and beyond for this special day.
Thank you very much for taking the time to review our care home. We are so pleased that your mother enjoyed her special day with her family.
Moving in day was seamless and communication has been brilliant. Always kept informed of what's going on and always greeted with a friendly smile/face. All very clean and care has been very good.
We are very appreciative of your positive feedback. The team at Haling Park are very grateful for the time that you have dedicated to do this and remain committed to maintaining high standards.
Colin passed away 12/4/2023 at 6:30pm and the staff were fantastic as they all understood it was his end of life and all staff was very welcoming to anything that he wanted, he got.
Haling Park Care Home is the best place to have any relative live as they're very caring people.
Firstly, we are so sorry for your loss. It has been a pleasure to look after your loved one. We are also very grateful for you to take the time, in this difficult moment, to write some really nice comments about the home. The team are so happy that all their good work is being recognised. Please keep in touch.
Excellent care for residents.
We really appreciate that you have taking time to send your review.
In the nearly four years she was in the home, the staff have always kept us informed about her. She has been very well looked after.
Thank you so much for your review and nice comments. The Team at Haling Park really appreciates this - Please keep in touch.
Mum was at Haling Park for the last 11 months of her life. We cannot praise the staff there enough. Everyone: managers, reception, nurses, care staff and all of the hospitality/support staff, were so kind and caring throughout. We could rest easy knowing that our mum was well looked after. We wish Mum (who had Alzheimer's and was blind) had been better able to engage with all the wonderful activities but it was good to see her dancing again on one occasion and making a new friend, at age 97! When Mum was in her last days, the care for her was exemplary. We knew we were in safe hands throughout and we felt cared for, too. I can never thank the staff enough for the experience of being with Mum when she passed, peacefully. Mum once told me "everyone here is so kind and friendly. If you ever wanted somewhere to stay, I can thoroughly recommend it here." Well, Mum, we are not quite ready for that yet, but it was good to hear you say this!
It is so nice of you to take the time to give us some feedback, which the Team is very grateful for. | hope that you are keeping well. Please keep in touch.
The staff are caring and dedicated.
We really appreciate your feedback. The team is pleased to know that you are happy with your mother's care and endeavour to maintain these standards.
You look after my dad so well, thank you so much.
We are ever so grateful for sharing your experience with our Care Home. It is always a pleasure to look after your father and having you during your visits.
I have found the staff to be very welcoming, courteous, professional and warm in all their interactions with us. It is evident to us by the condition in which we found our mother, that our mother is cared for by the staff.
Thank you for taking the time to review our care home. It is pleasing to know that you are happy with your mother's care.
The care my mother experiences at Haling Park is exceptional. The staff from admin, carers, nurses and management are professional and give a high standard of care. My mother is happy and respected. Everyone is kind, compassionate and are supportive of all her needs. Haling Park is the best!
Thank you for your positive review, which is so inspirational for the team at Haling Park. We will continue to work very hard to maintain these standards. It is reassuring to know that you are very satisfied with your mother's care.
Dad was only in Haling Park Care Home for a short period of time after leaving hospital. The facilities and staff are simply the best. I am happy that Dad spent his last few weeks in such a lovely place with caring people.
Thank you for your feedback. I hope that you are keeping well.
Please keep in touch.
My uncle gave up the will to live. He was living with depression and various illnesses. When he came to live at Haling Park that all changed. It gave him a new lease of life and he was happy for the first time in years. He was comfortable, wasn't lonely and his needs were met by a lovely professional team of staff. What I liked most is that all the staff were always the same faces, not agency staff, which was reassuring. A massive thank you to the team.
Please keep in touch.
My stay here at Haling Park is an enjoyable experience. I was looking for a care home that would be able to help my recovery from a long illness, bed bound and in hospital. All the staff here are very helpful, coming across as very professional but with a friendly demeanour. They have helped me set up additional services such as a physio and are more than willing to provide some support during these sessions.
Thank you for your lovely comments. We will continue to work very hard in order to maintain these standards.
Very pleased with the care Dad is receiving. All the staff are caring and nothing is too much trouble; he seems to have improved in his well-being since arriving a couple of months ago.
Thank you for your feedback. I am so pleased that your father's general well-being has improved since arriving at Haling Park.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 01 July 2026Residential, Dementia and Nursing bedrooms are currently available. Please do get in touch for further information
News (4) & Events (0)
- 28 May 2025
At Haling Park Care Home, we proudly marked the 80th anniversary of VE Day with a touching and joyful street party, bringing together residents, families, and staff for a day...
- 15 Apr 2025
It’s been a truly memorable time for residents at Haling Park Care Home in South Croydon as they enjoyed a series of wonderful animal visits throughout the month. The home...
- 14 Apr 2025
At Haling Park Care Home , love truly stood the test of time as we proudly celebrated the diamond wedding anniversary of one of our much-loved residents, Jill, and her...
There are no upcoming events for Haling Park.
Awards / Recognitions (5)
- 31 Jan 2025Recipient: Haling Park
- 31 Jan 2024Recipient: Haling Park
- 28 Feb 2023Recipient: Haling Park
Meet the Team (9)

Tandy qualified as a Registered Nurse in Salisbury. Before moving to London and working in NHS hospitals. Tandy trained as an Ophthalmology Nurse at Moorfields Eye Hospital and was promoted to a Practice Development Practitioner. Between 2006 and the present, Tandy has held Senior Management positions such as Quality and Risk Manager, Director of Nursing, Clinical Services Manager, and Deputy Home Manager.
Tandy enjoys social care. Working with older citizens is fulfilling and satisfying. Obtaining a diploma in Dementia, and recently been appointed Dementia Champion for Haling Park.

Sam has been working at Haling Park since 2019. Her favourite part of her job is spending time with all our lovely residents and getting to know them and their life stories.

She is well liked by all the residents and is known for going above and beyond to ensure they are happy and have a good quality of life under our care.
Her nursing background and strong work ethic have made her a natural leader that is well respected by her fellow colleagues.

Sandra has been working as a registered nurse for 26 years, she started her career working in Paediatrics until she moved into nursing care. Sandra loves being able to help people and loves working at Haling Park because of the friendly environment and teamwork.

Febin began his journey with our care home as a dedicated Health Care Assistant. Through his unwavering commitment and exceptional care, he has now advanced to the role of Senior Carer. Febin’s passion for providing compassionate and personalized care has made a significant impact on both our team and the individuals we support. His expertise and leadership continue to inspire and elevate the quality of care we deliver.

Sunpreet is a dedicated professional with a strong commitment to helping others. Since joining Haling Park in 2022 as a carer, her exemplary leadership skills and diligent work ethic have led to her promotion to senior carer. With a background in nursing from India, Sunpreet embodies the values of loyalty and teamwork and is deeply passionate about providing high-quality care. She excels at building strong interpersonal relationships with both residents and staff, fostering a supportive and compassionate environment.

My name is Andrea, but my friends call me Ang. I have worked in a school with young pupils that specialises in autism, which I really enjoyed, and I also worked as an at-home carer for many years, helping people with shopping, doing housework or popping in for a chat. Eventually, I took my skills and began working in a Care home. I enjoy working in my role as an activities coordinator. I enjoy driving the residents’ minibus and taking them on outings and trips.

I am married to my lovely husband, with whom I have been for almost 20 years. We have a 5-year-old daughter together. I have two sisters, one being my twin sister, as well as one brother. My hobbies are socialising with friends. I am new to the care home sector after deciding I would like a career change; I am very happy here, and I love making the residents smile daily.

Saide has been working at Haling Park Care Home since the very beginning, with 10 years of experience in maintenance, building and DIY within a care home setting, he is an integral part of the team.
Saide ensures that residents live in a place that’s proactively inspected and brilliantly maintained at all times.In addition to maintenance, Saide safely transports residents to and from appointments and outings in our minibus.
In his free time, Saide enjoys playing the drums, singing, dancing and spending quality time with his family.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haling Park to verify any information. View our terms and conditions. Haling Park has an Enhanced Service -more info.