Willow Gardens

I have been looking for a while for somewhere for my mum who is totally against care homes, I think it's fantastic, it has everything you need and extra. I love the community spirit and the staff really are lovely. My mum is settling in nicely. I've been telling all my friends about Willow Gardens.

Mum says, "I cannot fault this home at all - everything is lovely, if there is something I don't like, I tell the staff and they sort it out".

This place is not cheap and the food should be better arranged and attractively presented.

Amazing care home. All the staff are really nice and friendly, there are great carers.

All of the care mum received and support from the team led by the manager was outstanding.

This is an exceptional care home. We visited many before choosing Willow Gardens. It is more expensive than some but the quality of care, the environment, the choices and the standard of accommodation are second to none. The care staff are always happy and approachable. There are plenty of quiet spaces to sit and talk with your relative without being in a common area.

This is a really lovely residential home with good staff that genuinely care. The facilities are very good and they have a very good activity calendar that varies daily. They have thought of everything including gym, swimming pool with a sauna and steam room, a restaurant, bar and coffee shop which all welcome family too. It is the best thing we have done for my father and he seems very happy there.

My mother has only been a resident for a couple of weeks following the death of my father. The staff have been very considerate of the major life change she has suffered, and I feel confident she will ultimately be as happy as she could be.

I have been impressed by the patience and understanding of the staff at these sudden waves of anguish. The staff have also been very welcoming and accommodating to the family on our many visits and tried to help us as we sought their advice on how best to tackle the problems.

She has a lovely room with ensuite looking onto woodland and garden. The staff are excellent, very kind and caring and soon welcomed as a part of the family. Nothing is too much trouble and she has blossomed with the company and stimulation.

My Mother-in-Law had a wonderful stay at Willow Gardens to enable her to join the family over the Christmas period. The staff were excellent in their care for her and very responsive to her needs and when she was in the home there was plenty for her to do.

My friend is extremely happy here. The furniture and fittings are of a high standard and the facilities are very good and quite comprehensive.

Willow Gardens is an extremely pleasant care home set in the tri-lakes area. Mum has been a resident here for around seven months. The all round care during this time has been exemplary. All the staff are attentive while creating a relaxed atmosphere. Food looks great and the facilities on-site are excellent. There are regular organised outings to keep the variety up. Highly recommended!

My friend is a resident at Willow Gardens and I visit regularly. The staff are very friendly and caring. The home is beautiful, nothing is too much trouble. I have eaten lunch with her and the food was lovely. Should the time come I would not hesitate to move into Willow Gardens myself.

Each time I have visited Willow Gardens the staff have been most kind and attentive. The atmosphere is always warm and welcoming and my Grandmother in law and other residents seem happy and settled. I am impressed by something different each time I visit and that is a wonderful achievement.

Excellent service. My grandmother is always happy and was looking forward to her lunch. All the staff were smiling and all knew everything about my grandmother and were a great help

Having fallen and broken her hip, my 92 year old mother in law was not able to return to her home. We looked around for a care home and found Willow Gardens. Having visited a number of homes, Willow Gardens was head and shoulders above anything else we had seen. This was not just because it was new but the atmosphere and obvious care of the staff was second to none. Having now been there 3 months, our opinion has remained the same. My mother in law looks healthier and is happier than she has been in a good few years. She has more confidence in herself and once again is taking a real interest in her appearance. She has her hair and nails done regularly, has started playing bridge, does puzzles, plays scrabble, takes regular exercise and generally has a more positive attitude to life. This is down to the caring staff for whom I have nothing but praise and gratitude.

Willow Gardens has exceeded our expectations. The facilities and level of care are first class. The staff are efficient, friendly and most importantly they care. If I need to enter a care home one day I doubt I will find on that is better than Willow Gardens.