
Mum was overwhelmed by their kindness for making this special moment happenAlison J(Daughter of Resident/Service User)

Thank you all in providing such a lovely care home.G O(Wife of Resident/Service User)

I can't express enough how grateful our family is for the outstanding care and kindnessTaylor W(Granddaughter of Resident/Service User)

Mum was overwhelmed by their kindness for making this special moment happenAlison J(Daughter of Resident/Service User)

Thank you all in providing such a lovely care home.G O(Wife of Resident/Service User)

I can't express enough how grateful our family is for the outstanding care and kindnessTaylor W(Granddaughter of Resident/Service User)

Willow Gardens provides residents with first-class facilities and well-appointed en suite rooms that have been carefully designed with the comfort of customers in mind and to ensure they feel at home.
There is a range of stimulating activities each day for customers to enjoy. Willow Gardens continues to welcome new residents for residential and residential dementia care.
The home is situated in the heart of Anchor's Hampshire Lakes Retirement Village and...
Care Provided by Willow Gardens
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs, length of stay and other factors. Colleagues at Willow Gardens will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Willow Gardens for full pricing details and T&Cs.
Contact Willow Gardens to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Angela McCormack(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (36)
Visiting
- Visitors are welcome at Willow Gardens.
Parking
- On site parking with some disabled parking spaces.
Willow Gardens Reviews (132)
Willow Gardens has a Review Score of 9.9 (9.909) out of 10, based on 35 reviews in the last 2 years.
Over all time Willow Gardens has 132 reviews.
Staff were excellent n very kind
My wife has been a resident for 3 years and I'm very happy with all aspects of her care at Willow Gardens. I would recommend this Care Home to anyone in need for permanent residency. Also parking facilities are easy and free of charge
My mother, Susan S, enjoyed 25 consecutive days "respite care" in the Willow Gardens care home following a fall at home & a further fall in hospital. Her care was excellent throughout & she recovered back to her, "normal self" for which we are both most thankful
Great Communication at all times with all members of Staff from management level down has been invaluable for us all and really appreciated from initial settling in to change of Doctors/Hospital (great set up by the way)and all the many small daily requirements to help make the transition into care as comfortable as possible. Mother-in-Law enjoys the food, lots of activities available on site, with good outside space.
Thank you, Willow Gardens, for the many times you have taken the time in your busy day/eve and have shown genuine care and kindness, it's
been really appreciated.
Highly recommend
The rooms are cosy and clean and well maintained.
The carers are so lovely and really take the time to get to know all their residents. They always have time for a chat and a catch up. Christmas was so magical and fun. We have been so impressed we also moved our 102 year old aunt in also.
The home is well run by caring staff. I was always offered a drink when I visited, which was very welcome. The manager was particularly friendly and always approachable and answered any questions I might have had. I couldn't have wished for a better care home for my mum to be in.
We visited an old friend of my mum, as she was unwell herself and couldn't visit. We were so impressed by the homely feel and brilliant staff. The manager introduced herself, and we thought the music was lovely.
Went to visit a friend of my mother-in-law and left with a great impression of Willow Gardens and its staff. Thank you.
My mum has been at Willow Gardens for nearly 4 years and she has received excellent care during that time. I looked at a lot of care homes before choosing Willow Gardens and have had no doubts about our choice. From the moment you walk through the doors there is a welcome, happy and calm environment. There are lots of activities which residents can enjoy both inside and out of the care home and rooms are comfortable and can be personalised to make residents feel at home. Managers have always been available and easy to communicate with and the care staff have always been kind and thoughtful both to mum and myself. The communication between Willow Gardens and the GP surgery is excellent which gives added peace of mind. I can't speak highly enough of the care and kindness my mum has received from the wonderful care staff.
I arrived at Willow Gardens on the 16th of January. I had broken my wrist. The care I received immediately was amazing. It continued during my whole stay. The management and carers couldn't have been more helpful. I now feel so much better.
Mum has been a resident of Willow Gardens for coming up to a year now, over which time she has settled in really well and has made many new friends. Mum happened to mentioned to one of the care team how much she would love to have a go at paddle boarding and amazingly the care team immediately set about to make this happen for her. Mum was overwhelmed by their kindness for making this special moment happen and for taking such great care of her to make sure it was an unforgettable experience. She often talks about how much she enjoyed her afternoon on the lake and it is a lovely story for her to tell her family and friends. For the team to go above and beyond to make Mum's wish come true was a real testament to how much everyone at Willow works so hard to make every resident's stay as fulfilling as possible. Many thanks team Willow!
I cannot fault the care and attention that my husband who sufferers from mild vascular dementia, received during his four weeks stay. It is the fourth time that he has been in Willow Gardens for respite in the last two years. The management and staff are exceptional in both the service and help that they provide. Always kind, patient and helpful and always approachable. Thank you all in providing such a lovely care home.
I can't express enough how grateful our family is for the outstanding care and kindness shown to my nan during her time at Willow Gardens. From the moment she arrived, we were welcomed with warmth, compassion, and professionalism that never wavered. The staff are simply incredible - not only highly skilled but also deeply caring. They treated my nan with such dignity, patience, and genuine affection. It brought us so much comfort knowing she was in safe hands and surrounded by people who truly cared about her wellbeing.
The atmosphere at the home is peaceful, friendly, and full of life. Whether it was the little chats, help with daily tasks, or the way they always made sure she felt comfortable and included, every gesture meant the world to us. They didn't just take care of her; they made her feel like part of a family. Thank you from the bottom of our hearts. You made all the difference during a time that could have been so difficult, we will always be so thankful for that.
This amazing care home took amazing care of my nanny as if they was her family when we couldn't be there. Can't praise them enough for the care patience love support them have not just shown my nanny and my family I am eternally grateful for what they have done for my family especially my nanny within her last few weeks most amazing care home.
I recently lost my mum she was in Willow gardens the last 9 months of her life I couldn't of wished for a better caring beautiful home for her the staff are amazing not once did I worry about her being in there care they gave us peace of mind and at the end they welcomed us to be with her and looked after us as well all the staff are amazing
My mother in law came to Willow Gardens on respite after a fall ended with her in hospital. As soon as we walked in we knew this was the place for her. The journey was not easy for her but the staff and management helped us with a diagnosis which in turn lead to my mother in law getting the medication she needed. Due to circumstances changing Willow Gardens were able to offer her a permanent place to stay which gave us so much comfort in knowing she was being so well looked after in such a caring environment with amazing staff and management team. Nothing was ever to much trouble for the staff or management who kept us updated with any changes or concerns, as my mother in law became poorly we were able to stay with her at the home in her final days the staff and management showed so much compassion and genuine care for her and us, we could never thank them enough for what they did they are all incredible people who treated my mother in law with love and dignity, thank you all.
My mother unfortunately passed away at this Care Home a few days ago. She was a resident for just over nine months and loved the Care Home and the carers. They were all amazing to her and truly cared about her. Myself, sister and family members stayed with my mum during her last few days, and therefore we witnessed just how hardworking and caring all the staff are, they were truly amazing.
My Grandmother was in Willow Gardens Yateley for around 9 months until she passed away recently. The care she received was above and beyond. My Nan was going through lots of changes and found the transition very overwhelming but all staff were so patient, calm and professional with her that she soon settled. The staff all got to know my Grandmother on such a personal level and genuinely cared. During her end of life the staff not only cared for my Grandmother to such a high standard but supported us as a family also. It's such a warm and welcoming care home and I just want to thank each and every member of staff for all they did for my wonderful Grandmother and for comforting my family like they did during a very difficult time.
I cannot recommend Willow Gardens more highly. My father became a resident here just over a year ago and we chose the home for its friendly, homely feel. Sadly Dad passed away this month but the care, love and attention given to him, right up to his last hour, was second to none. We really couldn't ask for more. Thank you to all for making mine, and my Father's life so much easier and happy to the end.
When visiting my friend, who has dementia, the staff were all so very caring for her welfare & safety.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 27 July 2026We currently have one vacancy for care. Please contact Willow Gardens directly for more details.
News (3) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Hampshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 23 Dec 2024
Residents from a Yateley care home have emerged victorious in a regional Christmas cake making competition! The residents living at Anchor’s Willow Gardens on Oakleigh Square won Anchor’s Christmas Cake...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Willow Gardens.
Accreditations
There are no accreditations posted yet for Willow Gardens.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Willow Gardens
What types of Care is Willow Gardens registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Willow Gardens have?
There are 36 Single Rooms.
What are the Facilities & Services at Willow Gardens?
Own Furniture if required, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Willow Gardens to the centre of Yateley?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Gardens to verify any information. View our terms and conditions. Willow Gardens has an Enhanced Service -more info.