
What a beautiful place unsung heroes work here with love and respect.David A(Son of Resident/Service User)



What a beautiful place unsung heroes work here with love and respect.David A(Son of Resident/Service User)



Haviland House is a dementia care home in Goring by Sea that provides a warm and calming environment for people at every stage of their dementia journey.
Families often speak about the comfort of seeing gentle routines, familiar faces and a team who understands what matters to their loved one. With five purpose-built households and 24/7 nursing care, the home offers safe, homely spaces where support evolves naturally as needs change.
The...
Haviland House is a dementia care home in Goring by Sea that provides a warm and calming environment for people at every stage of their dementia journey.
Families often speak about the comfort of seeing gentle routines, familiar faces and a team who understands what matters to their loved one. With five purpose-built households and 24/7 nursing care, the home offers safe, homely spaces where support evolves naturally as needs change.
The team is deeply committed to person-centred support, offering meaningful daily activities such as music, sensory sessions, nature exploration and shared moments that help residents feel connected and settled.
With welcoming lounges, accessible gardens and nutritious meals prepared by specialist chefs, Haviland House is a place where people feel safe, known and cared for with kindness and respect.
Care Provided by Haviland House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Haviland House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Guild Care
- Voluntary / Not for Profit Owned
Person in charge
- Avallon McCormack (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Parking
- Own car park
Haviland House Reviews (108)
Haviland House has a Review Score of 9.8 (9.839) out of 10, based on 54 reviews in the last 2 years.
Over all time Haviland House has 108 reviews.
Haviland House has given my Mother a new lease of life by the staff interacting with her so much, which I am extremely grateful for. They have understood her needs and have been very understanding.
Haviland House has given my Mother a new lease of life by the staff interacting with her so much, which I am extremely grateful for. They have understood her needs and have been very understanding.
Very happy that my mum is so well looked after and I am confident all her care needs are met. I find it difficult to find staff sometimes and I can’t get used to no names or uniforms. However, everyone seems very relaxed in a less formal atmosphere when she was on Elmer.
Very happy that my mum is so well looked after and I am confident all her care needs are met. I find it difficult to find staff sometimes and I can’t get used to no names or uniforms. However, everyone seems very relaxed in a less formal atmosphere when she was on Elmer.
We are pleased that you are happy with the care your mum is getting at Haviland House. I know the transition to our carers not wearing uniforms or name badges has been a difficult one for some relatives and staff too, however the ‘Butterfly Approach’ we have adopted is aimed at making the...
We are pleased that you are happy with the care your mum is getting at Haviland House. I know the transition to our carers not wearing uniforms or name badges has been a difficult one for some relatives and staff too, however the ‘Butterfly Approach’ we have adopted is aimed at making the environment less clinical and more like a home, so we do believe that this is in the best interest of our family members. However, we do though take on board your comments and hope in time you will get more used to this way of living at Haviland House.
Happy with overall care, very friendly staff, nice to be spoken to when entering the reception area.
Happy with overall care, very friendly staff, nice to be spoken to when entering the reception area.
We are extremely happy with all aspects of the care that my mum receives at Haviland House. The staff are always caring and respectful and very supportive to us as a family.
We are extremely happy with all aspects of the care that my mum receives at Haviland House. The staff are always caring and respectful and very supportive to us as a family.
It's an excellent home. My sister gets wonderful care. The carers are excellent and it's a loving and safe environment. It is scrupulously clean and freshly painted and maintained very well. They do everything they can for the residents.
It's an excellent home. My sister gets wonderful care. The carers are excellent and it's a loving and safe environment. It is scrupulously clean and freshly painted and maintained very well. They do everything they can for the residents.
My wife has been a resident since it opened in January 2015.
She has advanced dementia but is so safe and looked after by all.
I visit every other day and have lunch with her.
5-star care home, in my opinion.
My wife has been a resident since it opened in January 2015.
She has advanced dementia but is so safe and looked after by all.
I visit every other day and have lunch with her.
5-star care home, in my opinion.
A purpose built home incorporating all the latest ideas in caring for dementia patients. Home separated into several small units (suites) each with own staff/nurse station, dining room, lounges and bathrooms. Well staffed with lovely caring and helpful staff. Ethos of the home is clear that...
A purpose built home incorporating all the latest ideas in caring for dementia patients. Home separated into several small units (suites) each with own staff/nurse station, dining room, lounges and bathrooms. Well staffed with lovely caring and helpful staff. Ethos of the home is clear that residents are 'guests' just like in a hotel. Visitors are always welcomed with tea or coffee.
A lovely, lovely place.
Our dad was placed with Haviland House at its opening. As a family we had struggled with dad's condition over several years with the months before he went to live at Haviland House. Having our dad in this wonderful environment lifted the entire stress of caring from us as we had reached a point...
To anyone thinking of entrusting Haviland House to the care of their relative or friend please do not hesitate. Dad received the very best of care in this amazing environment. He spent the last 15 months of his life being cared for by staff who were dedicated and skilled.
If there were any queries to raise they were dealt with immediately.
When dad passed away we felt not only his loss, but the loss of an the extended care we had received as a family at Haviland House. Our heartfelt thanks to everyone who made dad's final days pleasant.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (40) & Events (0)
- 09 Jun 2026
Guild Care offers a full daily activity schedule for its residents, with something for every interest and ability. Residents at Caer Gwent, Linfield House and Haviland House have a choice...
- 20 Jun 2025
Residents, families and visitors are warmly invited to Caer Gwent’s traditional Summer Fayre on Saturday 28 June, for an afternoon of fun and friendship in the beautiful gardens of Guild...
- 14 May 2025
Family, friends and staff gathered at Caer Gwent residential home in Worthing this week to mark a very special milestone as Patrick, a long-time Worthing resident, celebrated his 100th birthday...
There are no upcoming events for Haviland House.
Awards / Recognitions (4)
- 15 May 2026Recipient: Guild Care
- 15 May 2026Recipient: Guild Care
- 07 Nov 2019Recipient: Haviland House
Accreditations
There are no accreditations posted yet for Haviland House.
Meet the Team (8)

I joined Haviland House as Care Home Manager in November 2022, and it immediately felt like the right place to be. My career in Health and Social...
I joined Haviland House as Care Home Manager in November 2022, and it immediately felt like the right place to be. My career in Health and Social Care began in 2012, when I started as an administrator in a nursing home in Brighton. From there, I progressed to Deputy Manager, then Care Home Manager, before becoming the Registered Manager of an 80-bed residential and dementia home.
I cannot imagine another career that offers such variety, challenge and reward. Making a positive difference to people’s lives every day is what drives me. I am passionate about supporting a team, influencing positive change and ensuring the highest standards of person-centred care.
At Haviland House, the dedication of the team is exceptional. Every member of staff plays a part in creating a warm and engaging environment for people living with dementia. We focus on helping residents feel fulfilled, connected and well cared for.
Getting to know the people we support, understanding what matters to them and seeing them happy is one of the greatest rewards of this role. Helping someone live a life that feels meaningful to them is something I am incredibly proud to be part of.

I have worked at Haviland House since 2018, and over the years, I have had the privilege of growing with the home and progressing in my career. I...
I have worked at Haviland House since 2018, and over the years, I have had the privilege of growing with the home and progressing in my career. I began as a Night Carer and worked my way up to my current role as Deputy Manager – Resources.
My role involves overseeing staffing, recruitment and resourcing to make sure we always have a safe and supportive staff?to?resident ratio. Because I have been part of Haviland House for so long, I am often the person colleagues come to when they need information or support, and I am always happy to help.
What I enjoy most is welcoming new residents and getting to know their families. Haviland House feels like one big family, and being part of a team that cares so deeply for our residents is something that means a great deal to me.

I trained as a nurse at Guy’s Hospital in London and have now been qualified for over 40 years. Throughout my career, I have gained a wealth of...
I trained as a nurse at Guy’s Hospital in London and have now been qualified for over 40 years. Throughout my career, I have gained a wealth of experience across a variety of care settings, with the past 30 years dedicated to supporting people living with dementia.
I am deeply passionate about dementia care and committed to ensuring that every resident is treated with dignity, compassion and understanding. Building meaningful relationships, getting to know each individual and supporting them to live as comfortably and independently as possible is at the heart of my role.
Nursing is a significant part of my life, and I am proud to come from a family with a strong nursing tradition. As a third-generation nurse, it means a great deal to me that my daughter has continued this legacy as the fourth generation, qualifying in 2014.
I feel incredibly fortunate to work in a profession that is both rewarding and meaningful. Supporting residents to live happy, healthy and fulfilled lives is what motivates me every day.

I began my career by running my own home help business for 20 years, supporting people to live independently in their own homes. Alongside my team,...
I began my career by running my own home help business for 20 years, supporting people to live independently in their own homes. Alongside my team, we provided a wide range of services, including preparing meals, organising outings, assisting with appointments and offering day-to-day support tailored to each individual.
Following the impact of the Covid-19 pandemic, I transitioned into working within care homes and have found it to be an incredibly rewarding experience. I particularly enjoy spending time with residents, building meaningful relationships and helping to create a warm, homely and welcoming environment for everyone. I am passionate about making a positive difference in people’s lives and take pride in supporting residents to feel comfortable, valued and well cared for each day.
Outside of work, I live with my young son and our ageing dog. My son has a strong interest in wildlife and hopes to travel the world one day, focusing on conservation and protecting the environment.

I am the Wellbeing and Activities Coordinator and have been supporting people living with dementia since 2009. I have a particular interest in...
I am the Wellbeing and Activities Coordinator and have been supporting people living with dementia since 2009. I have a particular interest in advanced dementia and enjoy creating calm, meaningful and engaging experiences tailored to each individual.
My background is in art therapy and adult education, and I hold a Master’s degree in Education. Creativity plays an important role in my work, and I enjoy using art and storytelling to connect with people, especially when communication can be more challenging.
I believe that curiosity is essential in dementia care - remaining open, reflective and willing to learn helps me provide the best possible support. I am proud to work for Guild Care, where kindness and compassion are at the heart of everything we do.

I have been working at Haviland House for the past two years as a Care Home Administrator, and I thoroughly enjoy my role. Building relationships...
I have been working at Haviland House for the past two years as a Care Home Administrator, and I thoroughly enjoy my role. Building relationships with residents and their families is a particularly rewarding part of my work, and I value the opportunity to support them each day.
Before joining Haviland House, I worked at Guild Care’s head office in Administration and Governance Services. This experience provided me with a strong foundation of skills and knowledge that I continue to use in my role.
Outside of work, I spent seven years living in New Zealand, which was an incredibly rewarding experience. It gave me the opportunity to travel, meet new people and experience a different way of life—something I will always value.

I’m Buddy, an eight-year-old Labrador with a very calm and patient nature. I’ve been coming to work with my mum my whole life, so being around people...
I’m Buddy, an eight-year-old Labrador with a very calm and patient nature. I’ve been coming to work with my mum my whole life, so being around people feels completely natural to me.
During the COVID pandemic, I spent my days visiting residents who were feeling lonely or isolated, and I did my best to bring comfort just by being there. Ever since, I’ve developed a real appreciation for all the strokes, cuddles and kind words that come my way.
I’m known for my love of tennis balls and for being extremely dedicated when it comes to cleaning up any food that might hit the floor. These days, I enjoy a slower pace of life, and I’m happiest snoozing nearby, keeping people company and getting a good scratch behind the ears.

I’m Mabel, Buddy’s little sister and a very enthusiastic two-year-old Cocker Spaniel. I’m still learning from him, but I like to think I bring my own...
I’m Mabel, Buddy’s little sister and a very enthusiastic two-year-old Cocker Spaniel. I’m still learning from him, but I like to think I bring my own bit of flair to the job.
I adore cuddles, and I’m excellent at rolling over for belly rubs the moment I meet someone new. I’ll happily chase anything that moves and, even though I’m small, I have a surprising talent for helping myself to any snacks that get left within reach.
Full of energy, charm and a little mischief, I love being part of the team, and I do my best to bring a spark of fun wherever I go.
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