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Hindhead Place Care Home

Portsmouth Road, Hindhead, Surrey GU26 6AL
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I love the family feel and gentle approach that staff have.H M(Niece of Resident/Service User)
Hindhead Place Care Home, Hindhead
I cannot speak highly enough of the care my dad has received at this home.Catriona H(Daughter of Resident/Service User)
Hindhead Place Care Home, Hindhead
I can honestly say Hindhead Place is the nicest home I've ever seenL S(Friend of Resident/Service User)
Hindhead Place Care Home, Hindhead

Now open! Hindhead Place offers exceptional, multi award-winning care, within a luxury environment.

Within this leading edge care home you will find bright and spacious en-suite bedrooms, decorated in a range of themes for comfortable and stylish living, and a number of luxurious companion suites which benefit from a contemporary lounge diner and private patio with spectacular views across the grounds.

Hindhead Place also benefits from a deluxe cinema, an elegant café,...  

Care Provided by Hindhead Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,550

Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Weekly fees vary depending on room availability and an individual care needs assessment.

Please call to discuss availability and arrange a visit.

Contact Hindhead Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Janyce Wilks (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (7)
  • Single Rooms with ensuite Wet Room (60)
  • Couples/Companion Rooms with ensuite Wet Room (7)

Visiting

  • Visitors are welcome any time

Parking

  • Parking is available on site

Hindhead Place Care Home Reviews (25)

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9.9

Hindhead Place Care Home has a Review Score of 9.9 (9.936) out of 10, based on 25 reviews in the last 2 years. Over all time Hindhead Place Care Home has 25 reviews.

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Review from Shirley W (Respite Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience
I booked into "Hindhead Place" care home for 3 weeks after Post Operative care needed. I cannot rate the home highly enough, from the warm welcome, to fantastic caring staff always on hand to assist. The food is exceptional, amazing choices, & well presented.
A full programme of activities.

I would highly recommend "Hindhead Place".

Reply from Mario Marzolini, Customer Relations Manager at Hindhead Place Care Home

Recovering from an operation is a particular kind of stay, and it's good to know the three weeks with us felt as comfortable and well looked-after as you describe. Our chefs put real thought into the choice and the presentation at every meal, so that will mean a lot to them. You would be very welcome back at Hindhead Place at any time, and thank you for the recommendation.

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Review from Rosaleen C (Daughter-in-law of Resident) published on 3 June 2026 Submitted via Postal Card
Overall Experience
My father-in-law arrived on the 27th April 2026. He was not happy about being here. But with the staff being very kind and persuasive, he went to his room and had lunch. He has settled very well, the staff are making him very welcome & are taking very good care of him. He enjoys his meals, he has joined in the activities and loves walking around the garden.

We as a family are very, very happy with the excellent care given to him.

Reply from Esther Sheppard, Regional Sales Manager at Hindhead Place Care Home

Thank you so much for your lovely review. We are delighted to hear that your father-in-law has settled in so well and is enjoying life at the home, especially the activities, meals, and garden. It means a great deal to our team to know that both he and your family feel supported and cared for. Thank you for placing your trust in us.

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Review from Brian M (Son of Resident) published on 3 June 2026 Submitted via Postal Card
Overall Experience

We placed Dad in Hindhead and were immediately struck by the helpful and professional approach of the staff in what was quite a change of environment for Dad. The homemakers very quickly established a rapport with Dad, and he quickly relaxed into his new surroundings and way of life. He is very happy, making new friends and generally enjoying life. Can't thank the staff at Hindhead Place enough.

Reply from Esther Sheppard, Regional Sales Manager at Hindhead Place Care Home

Thank you for taking the time to share your experience. We are delighted to hear that your dad settled in so quickly and that our team were able to make such a positive difference during what can be a significant transition. It's wonderful to know he is enjoying life at Hindhead Place, making new...  

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Review from S S (Daughter-in-law of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience
My partner's father has recently moved to Hindhead Place. From the moment we made contact as a first enquiry, we have been shown care, support and professionalism. The whole registration process, through to move in day was seamless and described in detail.

Our family have visited regularly and have been made to feel welcome always. The staff are friendly and create a lovely home environment.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou very much for your lovely feedback. We are delighted that you found the enquiry and move in process caring and professional and that your subsequent visits to see your loved one have been welcoming and friendly in a lovely home environment.

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Review from Sarah V (Daughter of Resident) published on 25 February 2026 Submitted via Website
Overall Experience

My mother received excellent care having broken her shoulder and required respite whilst she healed.. Thank you to all the staff, lovely caring, kind and friendly, I felt confident to leave Mum in your care.. Thank you from all the family for looking after her so well.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou very much for your review and feedback - we pride ourselves on excellent short term and long term care and we are so pleased we were able to help your mother for respite - we would be delighted to help anytime in the future. I will ensure all the team shares this excellent feedback - they will be thrilled.

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Review from P D (Wife of Resident) published on 17 February 2026 Submitted via Postal Card
Overall Experience

Beautiful home, wonderful staff, I always feel very welcome. Fantastic coffee and pastries/cake! Lots of activities and films. I feel confident that my husband is well cared for and as happy as he could be away from his home.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou so much for your review - we appreciate all your feedback and knowing that you have peace of mind that your husband is well cared for and happy means the world to all the team here.

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Review from Keith W (Son of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience

My father went for 3 weeks and is staying, absolutely love it, brilliant care for him. I couldn't ask for more!

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

We really appreciate your feedback and we are so delighted your father is staying on with us for permanent care! He has settled in so well and it is a pleasure to see him enjoy life to the full again - here's to making many years of happy memories!

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Review from M D (Resident / Service User) published on 16 December 2025 Submitted via Postal Card
Overall Experience

The atmosphere in the home is very positive and friendly, and the staff are always cheerful and helpful.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou for your feedback - we always strive to make every day happy and cheerful with a positive friendly ambience in the home - we are pleased to hear this is your experience too!

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Review from Donna B (Friend of Resident) published on 10 December 2025 Submitted via Website
Overall Experience
I am a friend of a resident at hindhead place , I've been visiting since September 2025.
The home is beautifully kept, very clean , bright and welcoming . The staff are all very friendly and caring and very approachable.
Residents all appear very happy , and very well cared for .
Lots of activities and constant supervision by staff members .

My friend has settled beautifully

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou very much for your feedback and your regular visits to our home! We appreciate all the positive comments you have given us and we are delighted your friend has settled beautifully into our home.

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Review from M M (Resident / Service User) published on 10 December 2025 Submitted via Postal Card
Overall Experience

I am made to feel as if I am in my own home. I enjoy the company of other residents & appreciate kindness of staff.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou very much for taking the time to write us such a lovely review. We are very happy you feel t home at Hindhead Place and have made some good friends within the home.

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Review from Eliza C (Daughter of Resident) published on 4 December 2025 Submitted via Website
Overall Experience

What a delightful afternoon at Hindhead Place yesterday! It was so lovely to see all of the residents together in the cafe enjoying cake and Prosecco to celebrate a birthday. As usual Ros came up trumps with a great quiz. Mum was engrossed. Such a good atmosphere.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

We are so pleased you can join us with our in home celebrations! We celebrate everyone's birthday and continue to make every day special for our residents. Thankyou for your support and feedback - we really appreciate it

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Review from H M (Niece of Resident) published on 3 December 2025 Submitted via Website
Overall Experience

Each time I visit my aunt I am struck by the warm and welcoming atmosphere and how well the staff know her. I love the family feel and gentle approach that staff have. My son played the piano for residents on one afternoon and it was wonderful. We all felt connected and part of a wider community. It was just how an afternoon visiting a treasured aunt should be. As a trained nurse I have been supporting many care services in strengths based practice and person centred care for many years. This approach oozes from every corner of Hindhead Place and it is a perfect home for my aunt to enjoy her later life. Thank you for that and looking forward to the Christmas party!

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

A heartwarming review for us all here at Hindhead Place! Thankyou so much for giving us your feedback we really do appreciate it. We are so delighted your aunt has settled in so well and is enjoying her best life here - and thankyou to you and all her family who are supporting us with regular visits and entertainment too - it is making special memories for us all to share.

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Review from Gillian H (Relative of Resident) published on 19 November 2025 Submitted via Postal Card
Overall Experience

We had to move our relative in a hurry, due to the onset of dementia. The home coped so well, welcoming her and making every possible effort to settle her in. It is a beautiful home, and the food is exceptionally good! I wouldn't hesitate to recommend it - highly!

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou very much for your review. A hurried move is often stressful and I am glad we managed to help you with this and make it as smooth as possible. We will continue to strive to be exceptional in every way and especially in caring for your loved one.

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Review from A H (Cousin of Resident) published on 19 November 2025 Submitted via Postal Card
Overall Experience

A lovely, modern care home. Really impressed by the highly professional staff. Plenty of activities, good food and facilities.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou very much for your comments - we really appreciate your feedback.

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Review from Catriona H (Daughter of Resident) published on 3 November 2025 Submitted via Website
Overall Experience
I cannot speak highly enough of the care my dad has received at this home. As someone living with dementia, he has required specialised attention, and the staff here have truly taken the time to understand him as an individual. They have carefully paid attention to what his needs are, what may trigger him and what makes him comfortable.

The personalised care approach has made all the difference. Rather than a 'one size fits all' solution, they've gotten to know my dad and adapted their care to suit him specifically. The staff are genuinely approachable and I always feel I can talk to them whenever I need to, whether it's a concern or just to check in. I'm deeply grateful for the compassionate care my dad receives here and would recommend this home to any family looking for quality dementia care.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

We are extremely grateful for all your positive feedback and kind words. The whole team at Hindhead Place understand what an honour and privilege it to care for your dad and indeed all our residents and we respect and thankyou for the trust you have put in us all to make every day extra special for...  

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Review from Annie M (Niece of Resident) published on 22 October 2025 Submitted via Website
Overall Experience
The moment I walked through the door I knew this was going to be my Aunt's future home. So many welcoming, smiling faces and the overall ambience did it for me. However I was not sure it had the same affect on my Aunt !!
The facilities, the food and the charming rooms are second to none

My Aunt has been there over 2 months now and, has settled in very well . Thank you so much to all the caring staff for making her transition to her new life such a positive experience.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

We really appreciate your feedback and positive review and we are delighted your Aunt has found her "home" and is very happy here. It is a joy to us all to see her happy and settled and we thankyou for taking the time to give feedback to all our caring staff and future residents and their families who are looking for their future home too. It really helps.

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Review from L S (Friend of Resident) published on 16 October 2025 Submitted via Website
Overall Experience

I've been to many care homes in my time and I've even worked in a care home for people with dementia and I can honestly say Hindhead Place is the nicest home I've ever seen, I'm not just saying that because everything is new, Its the staff they all go that extra mile for the residents and their families. To have peace of mind knowing that they will do everything to make the resident feel at home and part of a family means so much to the family and friends.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou so much for your kind words and feedback -it means so much to the whole team to know that all our residents are happy and well cared for - as a previous carer of one of our current residents your knowledge and experience is very valuable which makes your feedback all the more poignant. We appreciate your time and consideration in giving us your positive review.

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Review from B G (Son of Resident) published on 16 October 2025 Submitted via Website
Overall Experience
We did extensive research across the south of England to find a home suitable for my parents very different situations. Hindhead Place met those criteria as somewhere for an active person looking for more social interaction, and for someone with the unfortunate challenges of Alzheimer's.

The care and attention has been faultless, with the Home Maker concept a particular USP setting them apart from the crowd. The brand new building has been beautifully appointed and, whilst being homely, really has that smart hotel feel that reassures you that your loved ones are somewhere truly special

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

We are delighted with your feedback - thankyou for taking the time to share your knowledge and experience of how Hindhead Place has helped care for your parents with particular reference to our Homemaker concept and the care and companionship this offers all our residents. We look forward to many happy years ahead with you and your family. Thankyou.

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Review from Donna R (Daughter of Resident) published on 16 October 2025 Submitted via Website
Overall Experience

Mum had a lovely stay at hindhead place. She enjoyed all the extra attention and made some friends. She was very well looked after kept clean and tidy and well fed. Lovely rooms and garden. I would highly recommend for the care she had.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou very much for your feedback and very pleased to hear your mother enjoyed her respite stay with us and has decided to book again. We look forward to welcoming her back again!

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Review from T S (Resident / Service User) published on 10 October 2025 Submitted via Postal Card
Overall Experience
Overall, I am fully satisfied with the service provided.
The food is much improved since I came here in July.

I am happy here, given my circumstances, and I regard it as 'home' to my family and friends.

Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care Home

Thankyou so much for taking time to provide feedback we really appreciate it and we are so happy that Hindhead Place has become your "home". You were one of our first residents to join us when we first opened only a few months ago and it has been an honour and a pleasure to get to know you in this short space of time. We look forward to sharing memories with you for many years.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (4)

News
  • 04 Mar 2026

    Residents from Hindhead Place Care Home in Haslemere recently enjoyed a morning outing to Squires Garden Centre, where they spent time browsing the displays and selecting flowers for the home’s...

  • 04 Mar 2026

    A special wish recently came true for residents at Hindhead Place Care Home in Haslemere when Morys and his partner Jo were given the opportunity to try the traditional art...

  • 18 Feb 2025

    We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...

Upcoming Events

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Hindhead Place Care Home.

Meet the Team (2)

Janyce Wilks
Janyce WilksJob Title:Home ManagerJoined: 2024

I am a Registered Nurse, completing my training in Portsmouth in 1984. Since qualifying, I have had a varied and interesting career working in both primary and secondary care, the pharmaceutical industry and forensic nursing before moving back to Social Care in 2015.

I became a deputy manager and then General Manager for Signature Senior Lifestyle, and then moved over to Avery as a General Manager.

Moving back into Social Care brought me back to my grassroots, delivering dignified, high-quality care that is safe and effective to allow an individual to live the best life possible in their twilight years.

As a home Manager I pride myself in creating a happy, homely environment for those living and working within the community.

I am passionate about the care those people living in my community receive, and I ensure high standards are reached and maintained.

It is important that everyone who lives within our community has a voice and is listened to so that we can support their choices and ensure their dignity is always maintained.

I joined the team at Hamberley in 2024 and look forward to providing peace of mind to families who entrust their loved ones into my care.

Together as a team, we will create those forever moments.

Mario Marzolini
Mario MarzoliniJob Title:Customer Relations ManagerJoined: 2025

With more than eight years’ experience in the private care sector, Mario is passionate about supporting families from their very first enquiry.

He understands that choosing a care home is a significant decision, often made at an emotional or uncertain time. His role is to listen carefully, answer questions clearly and help families understand their options, whether they are planning ahead or looking for support more urgently.

Mario also brings over 25 years of experience from the hospitality industry, including five-star hotels and luxury spas. Starting his career as a holistic therapist before moving into spa management, he developed a strong focus on thoughtful service, personal attention and creating a welcoming experience for every guest.

This blend of care, knowledge and hospitality experience shapes Mario’s approach at Thames Wood House, where he is committed to helping residents and families feel comfortable, supported and genuinely looked after.

Frequently Asked Questions about Hindhead Place Care Home

What types of Care is Hindhead Place Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hindhead Place Care Home have?

There are 60 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Hindhead Place Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hindhead Place Care Home to the centre of Hindhead?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hindhead Place Care Home to verify any information. View our terms and conditions. Hindhead Place Care Home has an Enhanced Service -more info.