Hindhead Place Care Home

Portsmouth Road, Hindhead GU26 6AL
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9.9 24 Reviews
  • Hindhead Place Care Home, Hindhead
Now open! Hindhead Place offers exceptional, multi award-winning care, within a luxury environment.

Within this leading edge care home you will find bright and spacious en-suite bedrooms, decorated in a range of themes for comfortable and stylish living, and a number of luxurious companion suites which benefit from a contemporary lounge diner and private patio with spectacular views across the grounds.

Hindhead Place also benefits from a deluxe cinema, an elegant café, a private dining suite and a well-stocked bar where residents can enjoy their favourite tipple, as well as a wellbeing and beauty salon which offers a range of luxurious, pampering treatments for residents to enjoy.

But aside from this unrivalled environment, what really sets Hindhead Place apart is the groundbreaking model of care you’ll find within this luxury care home. Within Hindhead Place you’ll find the award-winning Homemakers. The dedicated Homemakers support residents to continue living their best life, with just the right amount of support; above all, they are friends and companions, providing emotional support and a sense of community, which is vital for overall happiness and wellbeing. Instead of multiple team members each carrying out a singular role, the Homemakers support all the needs of the resident, from personal care to housekeeping, as well as time for companionship and activities.

The team are dedicated to ensuring that residents live the life they choose, whether that’s organising a special event in the private dining suite, exploring the community, or sitting down to watch a classic film in comfort in the cinema, Hindhead Place is a wonderful place to call home.

Find out more about life at this luxury care home - book your private tour today.
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Care Provided by Hindhead Place Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550

Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.


Weekly fees vary depending on room availability and an individual care needs assessment.


Please call to discuss availability and arrange a visit.

The price(s) shown are provided by the care home. Contact Hindhead Place Care Home for full pricing details and T&Cs.

Contact Hindhead Place Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hindhead Place Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Janyce Wilks (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (60)
  • Couples/Companion Rooms with Ensuite Wet Room (7)

Visiting

  • Visitors are welcome any time

Parking

  • Parking is available on site

Hindhead Place Care Home Reviews (24)

9.9

Hindhead Place Care Home has a Review Score of 9.9 (9.933) out of 10, based on 24 reviews in the last 2 years.
Over all time Hindhead Place Care Home has 24 reviews.

Overall Experience
  • 22
  • 2
  • 0
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Date Published
  • 24
  • 6
  • 24
  • 24
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Reviewer Connection to Hindhead Place Care Home
  • 7
  • 4
  • 3
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  • 2
  • 2
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from R K (Friend of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having reached the ripe old age of 100 and been living on her own for the last 40 odd years, finding somewhere new to live was never going to be an easy task. On her first visit, Peggy was immediately taken with the home. We then had the constant question, "When am I moving in?" Well, she is now very
much at home, enjoying all the home comforts, wonderful food and 5 star attention she is given.
She could not be happier.
Reply from Tina Laing, Customer Relations Manager at Hindhead Place Care HomeThank you for taking the time to share your wonderful feedback about our home. We are thrilled with how well Peggy is settling in and enjoying her next chapter. It is wonderful to see and hear how happy she is.
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Review from Sharon E (Daughter of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Hindhead Place nearly 8 weeks ago. From the first informal visit to moving in day his needs and wishes were carefully considered. He was able to choose his own room, personalise it with his favourite armchair and belongings from home, which made moving in a relaxed more home from home
experience.
Dad enjoys spending time in his room reading yet equally enjoys dipping in and out of the varied activities and opportunities on offer each day. The daily exercise class has improved his mobility and dexterity somewhat.
Without exception the staff are friendly and attentive, they listen and respond to any matters or ideas as they arise.
Visiting is a pleasure and I leave knowing that dad is content, well cared for and safe. For my sister and I that is everything.
Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care HomeThankyou very much for your feedback and review of the first few months of what life has been like for your dad at Hindhead Place! He is one of our very first residents and it has been a joy to support his move into our care and we are delighted he has settled into a happy and varied routine and now feels that Hindhead Place is his "happy home". Giving you peace of mind that he is content , well cared for and safe. We appreciate your kind words and will continue to make every day an extra special day.
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Review from N M (Son of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with the facilities and the high quality of care. There is a wide range of activities, morning, afternoon and evening and we particularly appreciate the exercise classes, the outings and the community feel at Hindhead Place.
Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care HomeThankyou very much for taking time to write a review on behalf of your mother living with us at Hindhead Place. In the few months since we opened we have passionately striven to create a warm welcoming environment for our residents and their families. To hear you praise our community feel makes us feel genuinely happy - we will continue to make every day special for those in our care.
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Review from Paula M (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hindhead Place Care Home is an attractive, brand-new care home. It is stylishly decorated and has lovely facilities, including well-designed bedrooms and suites, a cinema room, lounge areas, an activity room, and gardens. Most importantly, the staff are always friendly, approachable, and attentive.
They are quick to respond to any queries my mother or I may have. I have always felt welcome to visit, and the atmosphere seems upbeat. There is an imaginative offering of activities for those who would like to take part, as well as visits by entertainers. The fact that staff do not wear a uniform makes the place feel more like a community than a care home. Above all, I particularly appreciate the great care they have taken to get to know my mother since she has been there.
Reply from TINA LAING, Customer Relations Manager at Hindhead Place Care HomeThankyou so much for taking time to write this informative and positive review! Your comments and insights are very much appreciated by all the team here at Hindhead Place and will be of great help and value to prospective families too. We are delighted that your mother has settled so well and is enjoying all the activities on offer here and has formed a great relationship with all our carers and team! - it is so important to us that we offer exceptional care and a enjoyable companionship too. Thankyou for taking a leap of faith into our new home - your mother was our 2nd resident to move in and it is a joy to get to know her and watch her thrive.
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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Hindhead Place Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for Hindhead Place Care Home is calculated as follows: ( (267 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 284 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hindhead Place Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

Janyce

Janyce Wilks

Job Title: Home Manager Joined: 2024

I am a Registered Nurse, completing my training in Portsmouth in 1984. Since qualifying, I have had a varied and interesting career working in both primary and secondary care, the pharmaceutical industry and forensic nursing before moving back to Social Care in 2015.


I became a deputy manager and then General Manager for Signature Senior Lifestyle, and then moved over to Avery as a General Manager.


Moving back into Social Care brought me back to my grassroots, delivering dignified, high-quality care that is safe and effective to allow an individual to live the best life possible in their twilight years.


As a home Manager I pride myself in creating a happy, homely environment for those living and working within the community.


I am passionate about the care those people living in my community receive, and I ensure high standards are reached and maintained.


It is important that everyone who lives within our community has a voice and is listened to so that we can support their choices and ensure their dignity is always maintained.


I joined the team at Hamberley in 2024 and look forward to providing peace of mind to families who entrust their loved ones into my care.


Together as a team, we will create those forever moments.

Mario

Mario Marzolini

Job Title: Customer Relations Manager Joined: 2025

With more than eight years’ experience in the private care sector, Mario is passionate about supporting families from their very first enquiry.


He understands that choosing a care home is a significant decision, often made at an emotional or uncertain time. His role is to listen carefully, answer questions clearly and help families understand their options, whether they are planning ahead or looking for support more urgently.


Mario also brings over 25 years of experience from the hospitality industry, including five-star hotels and luxury spas. Starting his career as a holistic therapist before moving into spa management, he developed a strong focus on thoughtful service, personal attention and creating a welcoming experience for every guest.


This blend of care, knowledge and hospitality experience shapes Mario’s approach at Thames Wood House, where he is committed to helping residents and families feel comfortable, supported and genuinely looked after.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hindhead Place Care Home to verify any information. View our terms and conditions. Hindhead Place Care Home has an Enhanced Service - more info.