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Ivy Court

10 Greenfield Lane, Balby, Doncaster, South Yorkshire DN4 0PT
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Ivy Court, Doncaster
Ivy Court, Doncaster
Ivy Court, Doncaster

Ivy Court Care Home is a brand new, high quality, residential care and dementia care home in Balby, in the town of Doncaster. The care home, which is set over two spacious floors, presents premium facilities and features, including a beautiful hairdressing salon, bar area, cinema room and 70 exquisitely furnished bedrooms. These amenities, along with luxury designs, provides residents with a comfortable and welcoming care home environment in which...  

Care Provided by Ivy Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,450

*Respite - minimum of a 2 week period required at any one time

Contact Ivy Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Stacey Dean(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (72)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The team kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Ivy Court Reviews (53)

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9.5

Ivy Court has a Review Score of 9.5 (9.513) out of 10, based on 18 reviews in the last 2 years. Over all time Ivy Court has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from M C (Wife of Resident) published on 29 May 2026 Submitted via Website
Overall Experience
My husband spent 2 weeks respite care at Ivy Court. He has vascular dementia and needs help with washing dressing and needs help and guidance with toileting. This did not happen. He was simply left to it. Unbelievable!! He was dirty unkempt and unhappy. In the 2 weeks his socks were changed once. I kept telling staff he cannot wash or dress himself but because they didn't bother he just did best he could
They said they asked him if he was okay and because he said yes they just left him!!
He has dementia. It was obvious he needed help
I would say the staff there are simply not bothered. I paid nearly £3000 for that

Never again It's all "Smoke and Mirrors "

Reply from Stacey Dean Dean, Manager at Ivy Court
Thank you for taking the time to leave your feedback.

We are sorry to hear that your experience did not meet your expectations. At our home, we strive to provide high-quality, compassionate care to all residents, and it is disappointing to hear when this may not have been your experience, we...  

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Review from Lisa O (Friend of Resident) published on 3 March 2026 Submitted via Website
Overall Experience
My father in law was took at short notice the staff was all so friendly and helped us as a family so clean nothing is too much trouble
He loves the big bath they have he has settled better than I thought he would it's such a stressful time when u have to do this but I'm so relieved he's ok as he's the priority

Thank u ivy court

Reply from Stacey Dean Dean, Manager at Ivy Court

Thank you for these lovely kind words it is really appreciated to hear nice feedback

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Review from T T (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card
Overall Experience

My mum recently had a fall in the home and I was informed straight away, an ambulance was called which I met at the hospital. Exceptional care. When mum was back in the home the care being received again is exceptional. All the staff are friendly and amazing. Without the care and friendliness from Ivy Court and my family would be lost. They are all amazing people and I want to say well done to everyone, you are appreciated so much by myself and the family. Thank you to you all for all that you do.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thankyou for the lovely kind words I will sure to pass this on to the team

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Review from Janet B (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card
Overall Experience

My mum moved into Ivy Court in August 2024. Two years later, she still loved the place. The workers do treat the patients very well. The food is very nice. My mum says and looks it. The cleaners do a good job, always very clean place. The staff who do the washing also do a very good job. The patients all enjoy their trips out. The patients love it when they have entertainment. They love bingo, love baking, and arts and crafts games. What more can I say? Staff are very fair.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thankyou for the kind and lovely wards we appreciate your feedback.

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Review from M T (Friend of Resident) published on 16 February 2026 Submitted via Postal Card
Overall Experience

I visit my friend 3 times a week. She is very happy at Ivy Court. The staff genuinely care about her and make sure she is well looked after. All the staff are very kind and patient, and always hard-working. My friend's room is kept nice and clean. If I ever have to have anything fixed its always done straight away by the home's caretaker.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thank you for your lovely words, we appreciate the feedback.

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Review from Rachel A (Daughter of Resident) published on 3 February 2026 Submitted via Website
Overall Experience
Both my parents died in Ivy Court last year. The carers were excellent and treated them with genuine care and dignity. I cannot fault the frontline staff at all.
Unfortunately, the same cannot be said for management. A valuable ring belonging to my mum was removed and lost. She had three rings; two were later found, one was not. At that point Mum was immobile and barely responsive, so she did not remove or lose it herself.
I raised this immediately and was fobbed off until I made it formal. The manager did not speak to me properly, got my name wrong, and referred to a policy we were never shown or given, despite me stating this several times. It was then used in her final response to my complaint. Referring to unissued policies is not a defence, and would not stand up to scrutiny, had there actually been any.

Losing Mum was hard enough. Knowing someone now has her ring, and that management showed no accountability or care, made it far worse.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thank you for your review, we agree that we have a fantastic team here at Ivy Court who go above and beyond to care for our residents. I can't comment further on the concerns you have raised here but I am saddened that you feel this way. I wish you all the best in the future.

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Review from Sue R (Daughter of Resident) published on 29 January 2026 Submitted via Website
Overall Experience

Ivy Court Staff strive to provide high quality care to residents, catering to a wide range of elderly peoples' needs. They demonstrate endless patience and compassion when dealing with residents and their families alike. Standards of care are continually assessed and over the past two years we have witnessed positive improvements in standards under the current Care Home Manager's tenure. This is especially significant to us as we felt our Loved One's start at the home was extremely shaky. We now feel much more reassured with the level of professionalism and care expertise being provided.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thankyou for the review, its great to know that you now feel reassured

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Review from Marie B (Daughter of Resident) published on 29 January 2026 Submitted via Website
Overall Experience

The staff are amazing with my mum and all the other residents. The home is very clean and all the staff are always willing to help (nothing is too much trouble). I now have piece of mind that mum is being cared for in the best place, and I want to thank them all for the amazing job that they do every day.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thank you for he lovely kind winds i will sure to pass this on to the team

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Review from J C (Daughter of Resident) published on 29 January 2026 Submitted via Website
Overall Experience

My mum has been a resident here for over a year now. I can't thank Stacey and all her team enough nothing is ever a problem. Room lovely, clean, food great too. It was such a difficult decision to have mum go into full time care but having such great respite care made it so much easier.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thankyou for those kind lovely words, we love looking after your mum.

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Review from Jill W (Daughter of Resident) published on 28 November 2025 Submitted via Website
Overall Experience
We needed to find somewhere for mum as her health was failing. Stacey and her team were immediately available to show me around and help me through the initial process.
At a really difficult time I felt that the care and compassion shown to mum and dad was excellent.

The care home is always clean and staff are visible and actively engaging with residents. They bring a little of the outside world into the home too with decorations and events for Halloween, Remembrance Day and Children in Need. To see mum settling is amazing. Thank you all so much.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thankyou so much for these kind words i will pass this on to the team

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Review from B T (Resident / Service User) published on 25 November 2025 Submitted via Postal Card
Overall Experience

I have been in this home for only a few months. I had carers at home 6 times a day 2 carers each time. My husband is in his 'home' he has dementia. As I needed a lots of care and my husband is here permanently, so I came for short break and loved it the staff are great, managers, admin, cleaner, handyman, kitchen staff every one goes that extra to get things done.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thankyou for those kind words, its wonderful to hear positive feedback from a resident

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Review from Kevin C (Resident / Service User) published on 19 June 2025 Submitted via Website
Overall Experience

I've come to live at Ivy Court on a short placement while they find me a bungalow, and I cannot praise the staff enough. My room is clean and tidy, the home is well presented and is not just a standard care home, it's more like a hotel. The food is cooked from traditional meals and is plenty to go round.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thank you for the kind words, its lovely to know that residents feel well cared for.

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Review from B S (Daughter of Resident) published on 11 March 2025 Submitted via Website
Overall Experience

Such a lovely bright building with gorgeous rooms and facilities. So many opportunities for activities and even outings. Fantastic that there are regular visits from a hairdresser, chiropodist and optician. Best of all though, the carers are so lovely, kind and cheerful. Nothing is too much trouble and everything is done cheerfully even after a hard tiring day. The manager and deputy manager welcome conversations and are always happy to listen and do whatever they can to help.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thankyou for your kind words it was a pleasure to look after dad.

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Review from D B (Son of Resident) published on 11 February 2025 Submitted via Website
Overall Experience

My dad moved into Ivy Court in January 2024 after a lengthy stay in hospital and a number of falls. He had a ground floor room with doors out onto the garden. Everyone has gone over and above to ensure he was comfortable and looked after. He really enjoyed the food and joined in with all the activities and had trips out to garden centres and museums and shows at Cast over the last year and a trip to Whitby and an early Christmas dinner. The activities team do a great job at keeping everyone entertained. My dad maintained his independence and I know he enjoyed his time there. Sadly my dad past away on the 14th December. We have some lovely photos from last year and know he did a lot more than he would have if he had been at home. Thank you Ivy Court. You are all amazing. Keep up the good work.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thank you for your kind and lovely words it was a pleasure to look after your dad.

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Review from K B (Niece of Resident) published on 27 January 2025 Submitted via Postal Card
Overall Experience

My auntie is a resident at Ivy Court and it has been a great move for her. She feels safe there. She is looked after. Meals prepared, warm room, always very clean. The bonus has been the additional care items. She loves the walks and outings she is taken on, for coffee and scones, and the entertainment they sometimes being in. The staff are friendly and chat to her and the Christmas Dinner was everything you would expect it to be - with crackers!

Reply from Stacey Dean Dean, Manager at Ivy Court

Thank you for the kind words, I will pass this on to the team.

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Review from G M (Son of Resident) published on 18 December 2024 Submitted via Website
Overall Experience

My father had been at Ivy Court since October. He was not settling in his wing and the staff kindly suggested moving him downstairs to see if he was any happier. I cannot believe the difference in him, he is smiling, content and happy. All staff are friendly, conscientious and very caring towards the residents. Rooms are first class, well decorated and kept clean and tidy. Food and drink is very good and both residents and visitors are welcomed very warmly and we are kept informed of my father's welfare. The home is well run by a lovely manager who is always happy to stop and chat although she has a very busy life! Care staff are nominated regularly for above and beyond and seem to be well thought of. We know that my father is looked after, well fed, safe and secure and that is all we could wish for.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thank you for those kind words I will pass this on to the staff.

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Review from Phil M (Son of Resident) published on 5 December 2024 Submitted via Postal Card
Overall Experience

We chose Ivy court Care Home Balby to accommodate mum. She went in 11/11/24 but unfortunately passed away on 14/11/24. The short stay she had she loved it. Staff were all fantastic and made it her home.

Reply from Stacey Dean Dean, Manager at Ivy Court

Thank you for those kind words, I will be sure to pass this on to the team.

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Review from J M (Daughter of Resident) published on 1 November 2024 Submitted via Postal Card
Overall Experience

Always a warm welcome on reception. Care team leaders were exceptional, always there when needed and very kind and caring. All staff were excellent, cared very well for all my mum's needs. Bent over backwards to do all they could. My only criticism is that there are just not enough of them. They are spread too thinly. The only have one pair of hands! There needs to be more of them on each shift.

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Review from V C (Wife of Resident) published on 20 June 2024 Submitted via Postal Card
Overall Experience

I find Ivy Court a very pleasant well-run care home, all the staff are very nice and approachable. All good.

Reply from Stacey Dean, Manager at Ivy Court

Thank you for the lovely words I will pass this on to the team.

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Review from Karen D (Daughter of Resident) published on 5 June 2024 Submitted via Website
Overall Experience
My mum (who has Alzheimer's), has been at Ivy Court since 1st March, for respite, after being unable to return home, after being discharged from hospital. I have found the home to be a lovely clean, and spacious place. She has a lovely room, with a large wet room bathroom, and her own TV, which she enjoys (as mum spends a lot of time in her room - due to the fact that she is very unsteady on her feet. She has had a couple of falls whilst being here, which have been dealt with quickly and efficiently - and now has an alarmed pressure pad near her chair, safety sides on her bed, and is checked regularly.
Mum seems happy and settled, loves the home-cooked style food, and everyone who looks after her.

The manager at Ivy Court is relatively new and appears to be doing a fabulous job here. Right from the start she's been approachable, honest, friendly and a very genuine person. We have also found everyone working there, to be very friendly and welcoming.

Reply from Stacey Dean, Manager at Ivy Court

Thank you for the lovely words this means so much to the whole team at Ivy Court.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 October 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (34) & Events (0)

News
  • 04 Jun 2026

    Ivy Court Care Home, part of the Runwood Homes Group, is delighted to announce that it has been awarded the highest possible Food Hygiene Rating of 5 following a recent...

  • 04 Jun 2026

    Ivy Court Care Home, part of the Runwood Homes Group, is delighted to announce that it has been awarded the highest possible Food Hygiene Rating of 5 following a recent...

  • 26 May 2026

    Residents, families and team members at Ivy Court Care Home, part of the Runwood Homes Group, were treated to an afternoon of laughter and entertainment when ventriloquist Emily Brown and...

Upcoming Events

There are no upcoming events for Ivy Court.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Meet the Team (4)

Stacey Dean
Stacey DeanJob Title:Home ManagerJoined: 2019

Hi, my name is Stacey, and I am the Home Manager at Ivy Court.

I joined Runwood Homes in 2019 as a Deputy Manager and quickly progressed to Home Manager. After 4 years managing Rowena House, I went on maternity leave, and upon my return, I joined Ivy Court as Home Manager.

My role is challenging yet very rewarding, and I wouldn’t want to do anything else.

Kendall Evans
Kendall EvansJob Title:ReceptionistJoined: 2019

I joined Runwood Homes in 2019, and I truly enjoy my role. I have been a domestic, a care assistant and was given the opportunity to join the front of house team in January 2024.

I love greeting visitors and residents with a big smile. Every day brings new opportunities to learn and grow.

The thing I love most about my job is making people smile and being able to help people and give my time to the residents.

In my spare time, I love to spend time with my family and my 2 kids.

Samantha Holland
Samantha HollandJob Title:Home AdministratorJoined: 2016

I started working for Runwood Homes in 2016 as a Kitchen Assistant at Rowena House. I then moved roles and became a receptionist in 2020 at Liberty House, and then accepted the role of administrator. When Ivy Court opened, I joined the home as an administrator.

I love working at Ivy Court; my role is different every day, and I love meeting new people and spending time with the residents and their families.

In my spare time, I love spending time with my family.

Lisa Lees
Lisa LeesJob Title:Deputy ManagerJoined: 2024

I joined Runwood Homes in2024 as a Care Team Leader and have progressed to become a Deputy Manager in 2026. I strive to create a positive working environment and ensure everything runs smoothly each day.

In my spare time, I like to spend quality time with my family.

Frequently Asked Questions about Ivy Court

What types of Care is Ivy Court registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ivy Court have?

There are 72 Single Rooms.

What are the Facilities & Services at Ivy Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ivy Court to the centre of Doncaster?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ivy Court to verify any information. View our terms and conditions. Ivy Court has an Enhanced Service -more info.