Ivy Court

10 Greenfield Lane, Balby, Doncaster DN4 0PT
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9.5 52 Reviews
  • Ivy Court, Doncaster
Ivy Court Care Home is a brand new, high quality, residential care and dementia care home in Balby, in the town of Doncaster. The care home, which is set over two spacious floors, presents premium facilities and features, including a beautiful hairdressing salon, bar area, cinema room and 70 exquisitely furnished bedrooms. These amenities, along with luxury designs, provides residents with a comfortable and welcoming care home environment in which to live.

At Ivy Court care home, health and wellbeing is a top priority. The friendly and professional team offers different types of care to meet a variety of needs, including residential care, dementia care and respite care or short stay care breaks.

With a friendly Home Manager local to Doncaster who is vastly experienced in residential care and dementia care, and an experienced, highly trained care team, residents living at Ivy Court care home receive quality, compassionate care, and a professional, person-centred service.

Ivy Court care home is nestled in the village of Balby, Doncaster, and residents are able to enjoy the multitude of opportunities that Doncaster has to offer with exciting day excursions out. Whether that’s a trip to Doncaster Museum and Art Gallery, a short walk to St John’s Church, or enjoying beautiful views at Potteric Carr Nature Reserve. Getting to know the community in which residents live is a great activity which aids familiarity and belonging, especially important for residents living with dementia.

Providing a rich and engaging lifestyle for residents is one of their main values at Ivy Court care home. Runwood Homes’ experienced Wellbeing and Dementia team work closely with Wellbeing Leads, to create an effective and inclusive activity calendar, taking into account resident’s interests, feedback and their varying needs.
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Care Provided by Ivy Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £934 – £1350
  • Self-Funded Residential Dementia Care: £934 – £1350
  • RESPITE Self-Funded Residential Care: £1034 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1034 – £1450

*Respite - minimum of a 2 week period required at any one time

These prices are only a guideline, please contact Ivy Court to find out the exact price for your requirements.

Contact Ivy Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ivy Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stacey Dean (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The team kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Ivy Court Reviews (52)

9.5

Ivy Court has a Review Score of 9.5 (9.520) out of 10, based on 24 reviews in the last 2 years.
Over all time Ivy Court has 52 reviews.

Overall Experience
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Total of 52, showing 21-40
Review from L L (Respite Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
The Deputy Manager was so rude, finger-pointing, voice louder than normal talking, and not an ounce of respect. I can go on and on its not right to be treated like this, a very cold person. It happened on Monday 20th February 2024.
Reply from Stacey Dean, Manager at Ivy CourtThanks for the feedback I will ensure this is looked into.
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Review from Thomas S (Nephew of Resident) published on 22 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely brilliant level of care! Friendly welcoming staff and a beautifully kept building always clean whenever I visit, my aunty is doing activities and outings and loves them. Thank you to all the staff that are involved we really appreciate all your hard work.
Reply from Stacey Dean, Manager at Ivy CourtThank you, this means a lot to all the team I will pass this on to the team.
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Review from P P (Son of Resident) published on 22 March 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
I have had concerns for some time having seen excrement in the corridors, and heard lots of shouting and noise. Residents have been threatened by others and recently during a phone call with my parent, I was told that she had been attacked, while 2 others had also been attacked, some had excrement whipped
all over their beds, walls and rooms.
The fact that these issues repeatedly crop up means that it is not dealt with and I fear for resident safety.
I was told that one of the 'violent' residents had been given notice to leave.
I don't know when that may take place - it may take months.
I work abroad so it is difficult to visit my parent. I understand that management has been informed and so I hope it is being dealt with before someone is injured. Also, there are other violent/disruptive residents that need segregating.
Reply from Stacey Dean Dean, Manager at Ivy CourtThanks for the feedback. I'm sorry that you feel this way, please feel free to call the home so we can discuss this.
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Review from L H (Friend of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting my friend, I was so pleasantly surprised upon entering the home with firstly the decor, and the lovely welcome I got from the member of staff. The home has a welcoming feel and all the staff I met were very friendly.
My friend had a large well-equipped room, with a large ensuite wetroom.
Reply from Stacey Dean Dean, Manager at Ivy CourtThank you for the kind words, I will pass this on to the team.
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Review from C B (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so grateful for the wonderful care and kindness shown to Mum. The staff respected her dignity and her fierce independence so that she ended her life in the way she would have wanted. It was reassuring, as we lived so far away, when she said 'I am happy here, don't worry about me, they can't do
enough for me, get on with your lives'.
Reply from Stacey Dean, Manager at Ivy CourtThank you for the kind words, I will pass this on to the team.
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Review from Lisa C (Friend of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum's friend has recently just joined Ivy Court and this home is just fabulous, the staff really get stuck in and will help to do anything. The new manager has a great approach and really sits and listens and understands the residents. I highly recommend Ivy Court if you're thinking of a care home
for a loved one.
Reply from Stacey Dean, Manager at Ivy CourtThanks for these kind words, I'll pass this on to the team.
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Review from Susan S (Daughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After Mum was diagnosed with Alzheimer's dementia and a couple of trips to hospital, we were able to get Mum some respite at Ivy Court. She is fiercely independent and she often cried saying 'please don't put me in a home'. We tried to keep her in her own home as long as possible but after having a
couple of falls she became a permanent resident.
Ivy Court is unlike any other residential home we visited. It is more like a five-star hotel. It helped that the room layout was similar to Mum's previous apartment. There is a very comfortable cinema room and Mum's favourite on-site hair salon, simply stunning.
The staff are all so loving and caring and someone is always just a call away. Mum is now settled and everyone is her new friend. Thank you Ivy Court.
Reply from Stacey Dean, Manager at Ivy CourtThank you for the kind words, I will pass them on to the team.
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Review from Dan G (Grandson of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nan seems very settled in her new rooms at Ivy Court. It's a fairly new home and everywhere is immaculately clean, bright and spacious. It's safe and secure and Nan can stay in her room or take part in things that are organised for the residents, like birthday parties for residents and Christmas fairs.
Nan was over the moon when staff took her a cake to her room with candles on, they were all singing to her.
Our family got permission for a mobile phone for her room so we can talk to her directly and she always tells us how well the staff are looking after her. Thank you everyone.
Reply from Stacey Dean, Manager at Ivy CourtThank you for the kind words, I will pass them on to the team.
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Review from Anthony M (Son-in-law of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff and managers very professional at all times, they make everything run as smoothly as possible. They are always doing things, such as at Christmas, always promoting everybody's well-being. I wish to say that they always do whatever they can, any issues that arise they do
their absolute best to resolve them. I wish to say that, as someone who has worked in homes in the past, that they are simply the best, five-star at all times.
Reply from Stacey Dean, Manager at Ivy CourtThank you for the kind words, I will pass them on to the team.
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Review from Steve S (Son of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always found the staff very helpful, caring and very cheerful. The facilities and the rooms are excellent and the environment is well-decorated and very comfortable and very spacious. Ivy Court looks after my mother very well. She is settled and happy. It was the best move for my mother. Thank you to
everyone at Ivy Court.
Reply from Stacey Dean Dean, Manager at Ivy CourtThank you for the kind words, I will pass them on to the team.
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Review from Sandy G (Daughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We took our time selecting which care home to choose for Mum and Ivy Court was definitely the best choice we could’ve possibly made.
The home is beautifully designed. It’s more like a hotel than a care home and the facilities are absolutely outstanding.
However, by far the best thing about the home
is the wonderful attentive and caring staff. I can’t speak highly enough about the care and support that Mum has received since becoming a full-time resident. Her health has definitely improved and she seems to be so very happy.
Thank you Ivy Court for making such a difficult time, go better than we ever could have possibly imagined.
Reply from Stacey Dean, Manager at Ivy CourtThank you for the kind words, this means a lot to the team.
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Review from L N (Granddaughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad is currently staying at Ivy Court. The staff are friendly, kind and approachable. The well-being lead and another member of staff are amazing with the residents, the deputy is a godsend and is amazing at her role within Ivy Court. Thank you to all that care for my grandad daily, it is really
appreciated.
Reply from Stacey Dean, Manager at Ivy CourtThank you for the feedback, this is really appreciated.
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Review from Bethan R (Granddaughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nannan has been living at Ivy Court now for eight months and every time I visit she tells me how amazing the home is, she always informs what activities they do in the home, especially when they do singing, she loves to sing songs. I met with the new manager last week and was very knowledgeable and
answered any questions I had.
Reply from Stacey Dean, Manager at Ivy CourtThank you for the feedback, this is much appreciated.
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Review from Karen R (Cousin of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second time that our relative has had a short stay at Ivy Court, and we are all so happy with our experience. Ivy Court is an absolute lifeline for us - our relative lives in the North East, but whenever she needs a short holiday or there is a family occasion in Doncaster, Ivy Court has
provided a safe and lovely place for our disabled relative to stay. The rooms are beautiful, the facilities wonderful, and all of the care staff have been amazing. Our relative felt very safe and comfortable at Ivy Court, and we hope that there will be availability whenever we need it in the future. Thank you so much!
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Review from Kerry B (Daughter of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had to be placed in respite due to a family emergency at very short notice. All I can say is that the level of professionalism, speed and care that we received was outstanding. The home, itself, is like a five-star hotel, with every little detail taken care of. It smells beautiful when you walk
in and the entire place is immaculate with non-stop cleaning taking place. I have extremely high standards but myself and other family members were blown away by this place.
The customer relations manager and another member of staff have permanently been on hand to answer any concerns or questions.
The staff are caring and friendly and made Mum feel at ease immediately, so much so that we are in the process of making this her permanent home.
Reply from Lisa Leighton, Customer Relations Manager at Ivy CourtThank you for your kind words, Kerry. It is our absolute pleasure and privilege to care for your mum, as well as welcome their family and friends to the home. We hope to see you soon. Thank you again.
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Review from Jane D (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been extremely happy with the care and services provided by Ivy Court Care Home. My mam has stayed they for respite care on a number of occasions this year and she has really enjoyed it.
The staff have looked after her very well.
She will be staying there again very soon.
I would recommend
this care home.
Thank you to all the team.
Reply from Lisa Leighton, Customer Relations Manager at Ivy CourtThank you, Jane, for your kind words, we really enjoy your mum's company when she comes to stay with us, she's a real pleasure and we are so pleased that this enables you to have a well-earned rest and break.
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Review from Karen C (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so nervous about putting my mum in respite so I could have a carefree holiday, my mum loved it and the staff went above and beyond to make sure I was reassured that she would be well cared for, even texted me on holiday to let me know she had settled in alright. I can’t recommend this place enough,
it’s such a happy place and it’s so obvious they care about their patients and their needs. I feel completely confident that should I need their support again I wouldn’t hesitate to ask them for any respite I might need. Thank you all so much.
Reply from Karen Scaife, Home Manager at Ivy CourtThank you so much for your kind words, Karen. I will ensure all the team are aware of this excellent review for all the hard work they do.
Much appreciated and Mum can come back any time, we welcome you both anytime.
Kind regards.
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Review from C G (Wife of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impressions, the layout, decoration and space are absolutely excellent. The reception is always friendly with a smile! The staff are very caring and attentive coping with residents' needs. Not to forget the exercises and entertainment. The staff also cared for me as a visitor. I feel welcome as
a frequent visitor. I appreciate the services of the Barber and Chiropodist.
Reply from Lisa Leighton, Customer Relations Manager at Ivy CourtThank you for your lovely review. It's always a pleasure to have you here. I will be sure to feedback your comments to the team here at Ivy Court.
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Review from Carolyn H (Daughter of Resident) published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not wish my mother to have been looked after anywhere else. The staff, from top to bottom, were caring and a great support to my mother during the last few years of her life. All the residents are dressed and clean at all times and are always smiling. Thanks to the team of carers.
Reply from Michael Baty, Home Manager at Ivy CourtThank you so much for your kind words. It was our pleasure to care for your mum, she was such a wonderful lady and is truly missed.
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Review from J C (Daughter of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so pleased to find somewhere of the standard of Ivy Court Care Home for respite for my father. After visiting at least six care homes in the area and being disappointed that none came up to the standards that I had for my dad's care. Ivy Court is a bright and airy home. The staff go above and
beyond, nothing is too much trouble. They engage with every resident's personal needs. It is a relief to have found this home as I would not hesitate to let my dad stay here again in the future. Thank you all at Ivy Court.
Reply from Michael Baty, Home Manager at Ivy CourtThank you so much for your kind words, it was our pleasure to care for your dad and we look forward to his next stay.
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Current Review Score: 9.5 (9.520)

Overview of Review Score

The Review Score of 9.5 (9.520) out of 10 for Ivy Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.520 for Ivy Court is calculated as follows: ( (208 Excellents x 5) + (33 Goods x 4) + (19 Satisfactorys x 3) + (6 Poors x 2) + (11 Very Poors x 1) ) ÷ 277 Ratings = 4.52
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ivy Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Oct 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (4)

Stacey

Stacey Dean

Job Title: Home Manager

Hi, my name is Stacey, and I am the Home Manager at Ivy Court.


I joined Runwood Homes in 2019 as a Deputy Manager and quickly progressed to Home Manager. After 4 years managing Rowena House, I went on maternity leave, and upon my return, I joined Ivy Court as Home Manager.


My role is challenging yet very rewarding, and I wouldn’t want to do anything else.

Katie

Katie

Job Title: Deputy Manager Joined: 2024

I started at Ivy Court in January 2024 as a care team leader, and then in April 2024 I stepped up to being Deputy Manager


I have worked for Runwood Homes before. I worked at Rowena House for a short time as a care team leader.


I enjoy my job role at Ivy Court. I have been working in the care industry since I was 16 years of age.


Ivy hosted a BAFTAs night, and I won an award out of the support staff. I have 2 children, both boys, who are 12 and 8 years old, for whom I have special guardianship, and I spend all my time with. I love everything about my job, but most of all, I love making a difference in people's lives.

Kendall

Kendall Evans

Job Title: Receptionist

I have worked in care, domestic, and now in Reception; I have gained a lot of knowledge and experience throughout the years.


The thing I like most about my job is making people smile and being able to help people and give my time to the residents.


I love a good bike ride and a long walk; I love spending time with my kids and family.
Fun fact: I'm one of seven children, and I am a twin.

Samantha

Samantha Holland

Job Title: Home Administrator

I started working for Runwood Homes in 2016 as a Kitchen Assistant at Rowena House. I then moved roles and became a receptionist in 2020 at Liberty House then accepted the role as administrator. When Ivy Court opened, I joined the home as administrator.


I love working at Ivy Court; my role is different every day, and I love meeting new people and spending time with the residents and their families.

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