Ivy Court

First impressions, the layout, decoration and space are absolutely excellent. The reception is always friendly with a smile! The staff are very caring and attentive coping with residents' needs. Not to forget the exercises and entertainment. The staff also cared for me as a visitor. I feel welcome as a frequent visitor. I appreciate the services of the Barber and Chiropodist.

I could not wish my mother to have been looked after anywhere else. The staff, from top to bottom, were caring and a great support to my mother during the last few years of her life. All the residents are dressed and clean at all times and are always smiling. Thanks to the team of carers.

I was so pleased to find somewhere of the standard of Ivy Court Care Home for respite for my father. After visiting at least six care homes in the area and being disappointed that none came up to the standards that I had for my dad's care. Ivy Court is a bright and airy home. The staff go above and beyond, nothing is too much trouble. They engage with every resident's personal needs. It is a relief to have found this home as I would not hesitate to let my dad stay here again in the future. Thank you all at Ivy Court.

My father had to go into emergency respite whilst my mum had a cancer operation, we chose Ivy Court as another relative was there so we thought it would suit. It's never nice having to leave your parents in a home, but this one had a lovely airy feel. The staff were always helpful and friendly. As for the management and office staff, they were all exceptional. Nothing was too much trouble. Highly recommended!

Thank you! My wife has a wonderful time when she stays for respite. She loves the staff and the activities. She comes home refreshed and happy. Knowing she is with you, I have peace of mind that all will be well, so that I can enjoy some rest, and go away for a break.

Just wanted to say thank you, for giving me piece of mind knowing mum is looked after.

Thanks

I have little experince in management, food and activities, hence can't mark them excellent. Mum has settled in well and is always very well presented and appears to be very happy.

This is a home that is filled with caring, demonstrative staff who have the best interests of residents at their heart. The layout, which provides easy, level walking, with engaging artwork and calming colours is excellent. Spacious, light, airy bedrooms with plenty of wardrobe space and wet rooms are nigh on 4 stars. From the warm welcome and coffee mornings, to the careful engagement of the right staff and the strong leadership. Thank you for looking after my loved one.

It's sad that Mum has to spend her last years in care, but Ivy Court is super and we are thrilled that she is there.

Thank you so much

We would like to say a huge thank you to all the staff and carers and management as my mother-in-law had a two-week stay here for respite, and I can honestly say that this has made a huge difference as she was joining in with the activities and entertainment and actually felt safe enough and comfortable enough to open up and interact, which is a huge difference and has made her and her moods since she's come home, She has also made it perfectly clear that that is the only place she wants to go for respite. When she's poorly and doesn't have the capacity due to dementia, she is adamant that is the only home she wants to go to, which for her, is a huge thing as she has always said she doesn't want to be in a home, and we really appreciate all the help and support we have all received from the staff too.

I am so pleased I chose Ivy Court for a respite stay for Mum. On my visit to Ivy Court, I was so impressed. The stunning facilities at the new build care home exceeded all my expectations. All the staff are kind, caring, respectful and attentive. Nothing is too much trouble. The customer relations manager has helped me so much by signposting me to (a local dementia charity) that provides grants for respite. The home manager is so welcoming, and I thank all for allowing me a well-earned rest, knowing she is in safe hands.

My mum is a little "difficult", but the staff encourage her to join in events and activities. I can't fault the staff - kind, supportive and seem to know we, the sons and daughters, need help too!

Excellent facilities, like visiting a top-class hotel. The staff are very caring with nothing being too much trouble. They treat the residents as though they were their own families. I would have no hesitation in recommending this care home to anyone.

The home and staff are excellent. My grandad loves it at Ivy Court, especially the cinema room. He has told me that you all really look after him and care for him well. Thank you for everything you do for him.