Ivy Court

10 Greenfield Lane, Balby, Doncaster DN4 0PT
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9.7 45 Reviews
  • Ivy Court, Doncaster
Ivy Court Care Home is a brand new, high quality, residential care and dementia care home in Balby, in the town of Doncaster. The care home, which is set over two spacious floors, presents premium facilities and features, including a beautiful hairdressing salon, bar area, cinema room and 70 exquisitely furnished bedrooms. These amenities, along with luxury designs, provides residents with a comfortable and welcoming care home environment in which to live.

At Ivy Court care home, health and wellbeing is a top priority. The friendly and professional team offers different types of care to meet a variety of needs, including residential care, dementia care and respite care or short stay care breaks.

With a friendly Home Manager local to Doncaster who is vastly experienced in residential care and dementia care, and an experienced, highly trained care team, residents living at Ivy Court care home receive quality, compassionate care, and a professional, person-centred service.

Ivy Court care home is nestled in the village of Balby, Doncaster, and residents are able to enjoy the multitude of opportunities that Doncaster has to offer with exciting day excursions out. Whether that’s a trip to Doncaster Museum and Art Gallery, a short walk to St John’s Church, or enjoying beautiful views at Potteric Carr Nature Reserve. Getting to know the community in which residents live is a great activity which aids familiarity and belonging, especially important for residents living with dementia.

Providing a rich and engaging lifestyle for residents is one of their main values at Ivy Court care home. Runwood Homes’ experienced Wellbeing and Dementia team work closely with Wellbeing Leads, to create an effective and inclusive activity calendar, taking into account resident’s interests, feedback and their varying needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £934 – £1350
  • Self-Funded Residential Dementia Care: £934 – £1350
  • RESPITE Self-Funded Residential Care: £1034 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1034 – £1450

*Respite - minimum of a 2 week period required at any one time

These prices are only a guideline, please contact Ivy Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Stacey Dean (Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The team kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Ivy Court Reviews (45)

9.7

Ivy Court has a Review Score of 9.7 (9.675) out of 10, based on 30 reviews in the last 2 years.
Over all time Ivy Court has 45 reviews.

Overall Experience
  • 40
  • 2
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Date Published
  • 45
  • 3
  • 9
  • 30
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Reviewer Connection to Ivy Court
  • 17
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  • 3
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  • 3
  • 2
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  • 1
  • 1
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Total of 45, showing 41-45
Review from Chantelle A (Daughter-in-law of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to say a huge thank you to all the staff and carers and management as my mother-in-law had a two-week stay here for respite, and I can honestly say that this has made a huge difference as she was joining in with the activities and entertainment and actually felt safe enough and comfortable
enough to open up and interact, which is a huge difference and has made her and her moods since she's come home, She has also made it perfectly clear that that is the only place she wants to go for respite. When she's poorly and doesn't have the capacity due to dementia, she is adamant that is the only home she wants to go to, which for her, is a huge thing as she has always said she doesn't want to be in a home, and we really appreciate all the help and support we have all received from the staff too.
Reply from Kathleen George, Manager at Ivy Court

Thank you for your lovely kind words.
Our team will always support our residents and provide the best person-centred care.

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Review from Karen H (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased I chose Ivy Court for a respite stay for Mum. On my visit to Ivy Court, I was so impressed. The stunning facilities at the new build care home exceeded all my expectations. All the staff are kind, caring, respectful and attentive. Nothing is too much trouble. The customer relations manager
has helped me so much by signposting me to (a local dementia charity) that provides grants for respite. The home manager is so welcoming, and I thank all for allowing me a well-earned rest, knowing she is in safe hands.
Reply from Claire Hoyles, Customer Relationship Manager at Ivy Court

Thank you, Karen, we really enjoy Mum's company and humour when she comes to stay, and we are so pleased that this enables you to have a well-earned rest and break.
Thank you.

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Review from Paul D (Son of Resident) published on 23 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is a little "difficult", but the staff encourage her to join in events and activities. I can't fault the staff - kind, supportive and seem to know we, the sons and daughters, need help too!
Reply from Claire Hoyles, Customer Relationship Manager at Ivy Court

Thank you for your kind words, Paul; it's a pleasure to care for Mum, and we really enjoy it when she joins in with the activities and fun.
Kindest regards.

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Review from Douglas C (Friend of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities, like visiting a top-class hotel. The staff are very caring with nothing being too much trouble. They treat the residents as though they were their own families. I would have no hesitation in recommending this care home to anyone.
Reply from Claire Hoyles, Customer Relationship Manager at Ivy Court

Thank you for your kind words. It is our absolute pleasure and privilege to care for our residents, as well as welcome their family and friends to the home. We hope to see you soon.
Thank you again.

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Review from C A (Granddaughter of Resident) published on 14 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home and staff are excellent. My grandad loves it at Ivy Court, especially the cinema room. He has told me that you all really look after him and care for him well. Thank you for everything you do for him.
Reply from Claire Hoyles, Customer Relationship Manager at Ivy Court

Thank you so much for your kind words; it's an absolute pleasure to care for Grandad, who brightens up the home every day.

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  • Treated with Dignity
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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Ivy Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.675 for Ivy Court is calculated as follows: ( (287 Excellents x 5) + (27 Goods x 4) + (17 Satisfactorys x 3) + (5 Poors x 2) + (9 Very Poors x 1) ) ÷ 345 Ratings = 4.675
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ivy Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Stacey

Stacey Dean

Job Title: Home Manager

Hi, my name is Stacey, and I am the Home Manager at Ivy Court.


I joined Runwood Homes in 2019 as a Deputy Manager and quickly progressed to Home Manager. After 4 years managing Rowena House, I went on maternity leave, and upon my return, I joined Ivy Court as Home Manager.


My role is challenging yet very rewarding, and I wouldn’t want to do anything else.

Katie

Katie

Job Title: Deputy Manager Joined: 2024

I started at Ivy Court in January 2024 as a care team leader, and then in April 2024 I stepped up to being Deputy Manager


I have worked for Runwood Homes before. I worked at Rowena House for a short time as a care team leader.


I enjoy my job role at Ivy Court. I have been working in the care industry since I was 16 years of age.


Ivy hosted a BAFTAs night, and I won an award out of the support staff. I have 2 children, both boys, who are 12 and 8 years old, for whom I have special guardianship, and I spend all my time with. I love everything about my job, but most of all, I love making a difference in people's lives.

Kendall

Kendall Evans

Job Title: Receptionist

I have worked in care, domestic, and now in Reception; I have gained a lot of knowledge and experience throughout the years.


The thing I like most about my job is making people smile and being able to help people and give my time to the residents.


I love a good bike ride and a long walk; I love spending time with my kids and family.
Fun fact: I'm one of seven children, and I am a twin.

Samantha

Samantha Holland

Job Title: Home Administrator

I started working for Runwood Homes in 2016 as a Kitchen Assistant at Rowena House. I then moved roles and became a receptionist in 2020 at Liberty House then accepted the role as administrator. When Ivy Court opened, I joined the home as administrator.


I love working at Ivy Court; my role is different every day, and I love meeting new people and spending time with the residents and their families.

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