Kings Lodge, Camberley, Surrey
Kings Lodge, Camberley, Surrey
Kings Lodge, Camberley, Surrey

Kings Lodge, Camberley is a purpose built home nestled beautifully in 15 acres of woodland. Aura Care Living is a high end brand, which, through innovative ideas, found a way to perfectly merge magnificent surroundings, design and d├ęcor with an excellent approach to both care and lifestyle.

Kings Lodge's philosophy is based on the belief that people living with the requirement for help or care should no compromise on their lifestyle, happiness or enjoyment. With a huge emphasis on living rather than just care, residents enjoy a level of activity, productivity and involvement that surpasses what people have come to expect in the care homes.

Residents are in control of what they do. They have a say in everything that effects them and through the home's 8 Pillars, the promises made will be kept, enabling residents to continue life long passions and continue to make their decisions with support not hindrance.

The home believes that a high level of care is important. They also recognise that people's activities, interests and lifestyles are part of this high quality care and Kings Lodge will always ensure that residents are engaged, stimulated, facilitated in anything they wish to do, and above all, happy !

Group: Aura Care Living

Person in charge: Lisa Strevens (Director Of Services)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 55+.

Single Rooms: 64

Rooms with ensuite WC: 64

Weekly Charges Guide: Personal Care Single £950 – £1500 (These prices are only a guideline, please contact Kings Lodge to find out the exact price for your requirements.) (These prices are only a guideline, please contact Kings Lodge to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

There is no restriction on visiting times within Kings Lodge.

Parking:

There is plenty of parking on-site for visitors of Kings Lodge.

Latest Care Quality Commission* Report on Kings Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

10 Bed Vacancies

posted 16 Oct 2017

Residential and residential dementia room available

Reviews

9.3 Kings Lodge has a Review Score of 9.3 (9.291)

The Review Score of 9.3 (maximum of 10) for Kings Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Kings Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.9 for Kings Lodge is calculated as follows: ( (54 Excellents x 5) + (6 Goods x 4) ) ÷ 60 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.391 Points relating to the number of positive Reviews for Kings Lodge is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 5 Reviews ÷ 12.8 Target = 0.391

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kings Lodge?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kings Lodge

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My mother stayed at Kings Lodge for respite care, it was her first time away from home since being diagnosed with Dementia. After a nervous beginning, the welcoming staff helped her to adjust to her new surroundings, it being very strange to her.
She was soon joining in with the other guests and daily activities, also enjoying the food and her accommodation. During her short stay, she was also treated to a trip into town where they visited the centre and had a coffee. When we went to collect her she was sorry to leave and said she would miss the people and all the staff. She has mentioned enjoying her stay on several occasions since returning home.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been in the home for ten days and settled in really well. I am just thrilled with the standard of the care and facilities offered to her. The staff are wonderful and exceptionally caring and treat all the residents with respect and dignity. There are two activities a day so they are kept occupied and the standard of the rooms are exceptional. It has made such a huge difference to my life knowing that she is settled, happy, has outstanding care and has company.

I visited many residential homes before choosing this one and am so delighted at the decision I made as I consider I could not have made a better choice. Knowing that she is happy and enjoying her new environment is so important as it's a life choice that you never think you will have to make for a loved one.

The facilities are outstanding, with its own cinema and hairdressing salon, craft room and a lovely environment to spend the latter part of your life in.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff are very caring and kind. My husband has dementia and they looked after him well. It is brand new so it is currently like a 5* Hotel.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Our whole experience with this organisation and establishment has been exemplary.
The environment is beautiful and the whole staff team is amazing - so professional, kind, supportive and anxious to meet all mum's needs.
A really delightful place (with an impressive philosophy) for mum to spend her days and where she settled happily virtually immediately.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

From the moment I walked through the door to make enquiries for my mum, the service has been first class, from the director of services to all the care assistants. The care my mum receives is second to none, she is so happy. A perfect place to spend the remaining years of her wonderful life.

How likely would you be to recommend Kings Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Kings Lodge

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kings Lodge