Wimbledon Common Care Home - Avery Collection

My dear friend moved into Signature Wimbledon over Christmas, and on recent conversations with him, it is lovely to hear how happy and settled he is. He is full of compliments about the staff, the activities and speaks very highly of the food he is being served. We were very worried about his move, but it is very reassuring to hear how happy he is.

My mother was a resident for 14 months at Wimbledon. She sadly passed away recently due to old age, as her Alzheimers increased the reality meant we needed a different type of help. So moving into Wimbledon Signature, having been recommended, was a positive change. We returned to being her son and daughter again and throughout her stay, not easy at times for her or the staff, but they continued to be caring, thoughtful, with humour and understanding of my mother as a person and a person with dementia. The home is kept spotless, the receptionists know who you are and often what my mother had been up to. The food has improved and I think got to a high standard, especially over lockdown. I think you can often judge somewhere by the staff and here at Wimbledon the top managers have changed a few times but the core team and carers have remained the same, which is important. I have great respect for what they do and thank you that we found Wimbledon for her last 14-months. Thank you.

My husband was a resident for some 14 months. He had severe mobility issues, but these never seemed to present a problem for the lovely staff who were so patient and kind at all times. The room he occupied was perfect in terms of size and facilities, and the amenities in the home were excellent, as was the food. I would certainly recommend this home, and have, indeed, already done so.

I have had a wonderful stay and I'm sad to be leaving as I made so many dear friends with whom I shall definitely keep in touch.

My mother has been a resident for over three years, having been one of the first to move into the home which was then under different ownership. She has been very happy throughout her stay. The staff are very friendly, extremely attentive and patient in dealing with the differing needs of the residents. There are many activities for residents who choose to take part, the food is good and, as one would expect for a recently-built facility, the residents' rooms and immediate surroundings are of excellent quality. During the current coronavirus outbreak, the provision of video calls has been really helpful in maintaining contact with my mother. The turnover of staff is a bit of concern (there have been several general managers in post over the period) and sometimes the channels of communication/follow up on actions could be better, but overall the quality of care is very good.

Signature at Wimbledon provide excellent care for my mother with her advanced stages of Dementia. The staff are caring and the team provide many activities for the residents despite the challenges that their illnesses bring. Most importantly Mum seems very happy at Signature.

Signature Wimbledon is a care home in the true sense of those words. The residents are encouraged to view it as their home and every effort is made to assist families to make their relatives room as comfortable and familiar as possible. The initial consultation with the senior care team was impressive and reassuring and they continue to be open and receptive to ongoing care dialogues. The local GP surgery is two minutes down the road and there is a reassuring relationship with Signature with weekly GP visits. The Signature staff are all polite and respectful and go out of their way to get to know the residents. Nothing is too much trouble and every effort is made to celebrate life in as many diverse ways as possible throughout the course of each year. The atmosphere in the dining room is relaxed and friendly and the food is excellent, with carefully chosen ingredients to ensure a good balance of nutrients and manageable portion sizes. The activities team work hard to offer an impressive and varied daily visit ranging from big-screen crosswords in the cinema to shopping trips to local centres

Signature in Wimbledon is an outstanding facility. The care team is excellent and the whole facility is five-star from the nursing to the food, entertainment and general feel and ambience. The team greet you with a smile and everyone goes beyond to make sure my mother is well, both physically and emotionally. I highly recommend Signature Wimbledon. We feel like family.

A pleasant place to live where friends and relatives of residents can enjoy temporary Signature accommodation.

If necessary, I will return next year.

I feel very safe and well cared for.

I feel well cared for and looked after here. If you have to be in a care home, I think this is a good one. You are asked what activities you would like to happen. You are listened to and the staff act upon this. I understand that it is expensive but I do not know how much it costs.

This is a caring place. The staff are genuinely fond of the residents. The food is wonderful and the activities team do a brilliant job. My dad did so many different activities in his last days. The home is extremely clean and well decorated. Respect is the order of the day here.

I am a regular visitor to my friend and can honestly say that I couldn't wish for my own parents a better place to live. The staff are so friendly, competent and caring and make the facility more like a welcoming 4* hotel instead of a care home. Well done to all concerned in making Signature a home from home.

Well organised activities.

Friendly and helpful atmosphere - excellent range of activities in pleasant surroundings. Splendid bedroom with helpful and willing staff.

I came in for 7 day's convalescence following hip operations.

Excellent place. Luxury home like a hotel. Very homely. Food, drink and staff excellent. Centrally located with easy access.

My mother spent 3 weeks respite care at Wimbledon during a break from carers and the wonderful staff at Kingsmere helped her to settle in very quickly. The management, nursing staff, carers and kitchen staff are all so kind, patient and caring, creating a lovely relaxed atmosphere. The facilities are of the highest standard and every effort is made to make the residents feel welcome and part of the home. I would definitely recommend Kingsmere highly.

On entering the foyer of Kingsmere and being welcomed by friendly, charming folk I immediately felt at home and knew that I would be well cared for in a two-week stay. The various activities were all well documented in a bright colourful magazine, and I took part in everything offered. The meals were delicious with well-trained waiters who encouraged me to taste a variety of foods. All members of the large staff are charming and were always on hand to offer advice and encouragement. I will return.