






Kingsway View offers modern living in a brand new state of the art care home offering residential, respite and dementia care - conveniently located opposite the Kingsway Retail Park and with great links to the A38 and A156.
There are 85 rooms altogether, with ensuite facilities, televisions and wi-fi connection. The home also boasts light and bright living and dining areas, where residents can socialise, relax, and enjoy a range of...
Care Provided by Kingsway View
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kingsway View for full pricing details and T&Cs.
Contact Kingsway View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Acacia Care
- Private Owned
Person in charge
- Shona Ramshall (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (85)
Kingsway View Reviews (37)
Kingsway View has a Review Score of 9.6 (9.579) out of 10, based on 14 reviews in the last 2 years.
Over all time Kingsway View has 37 reviews.
Excellent care and support for my dad. They seem very helpful.
The staff are all so caring and welcoming and Dad tells me how they can't do enough for you. They encouraged Dad to make friends straightaway with other residents which really helped with his well-being. The rooms are lovely and the whole building is immaculate!
The food is good quality and Dad is always full! There is also a choice of food for each meal and snacks available throughout the day. There are quite a few activities going on, including afternoon tea for friends and family which I must go to soon! This really is an excellent care home and one that I have no hesitation in recommending.
Thank you so much for taking the time to leave this glowing review for the team at Kingsway View!
Kingsway View is an outstanding care home, the care is superb and the facilities are great. The Christmas winter wonderland was out of this world my mum enjoys the food and the varied activities. Her room is spacious and clean.
Thank you so much for taking the time to leave this glowing review for the team at Kingsway View!
If the food was reliable, it's variable between basic eg baked potatoes/fish fingers to a massive roast dinner. The decor and ambience is excellent, equal to a five-star hotel. They need more staff, waiting time can be too long.
Thank you for your response and for taking the time to review our care home. Each review counts towards the excellent standard we aim to achieve. Please rest assured that your comments have been acknowledged and will enable us to continually improve the services that we provide.
My wife went to Kingsway View for two weeks of respite care. During her stay, she was extremely happy with all aspects fo the care home. My wife had several visitors during her stay and they all commented on how welcoming and friendly the staff were.
Thank you so much for taking the time to leave this glowing review for the team at Kingsway View!
My dear friend was here for respite from August to October. The team re-enabled him to return home. Their care and dedication to him were outstanding. The activities were catered for everyone, and the cleanliness, food, care and ambience were that of a five-star rating hotel. I would recommend Kingsway View to anyone looking for a care home. Thank you.
Thank you so much for taking the time to leave this glowing review for the team at Kingsway View!
My mum became a resident in March and the improvement in her happiness and wellbeing, all down to the magnificent care she has received, is unbelievable. I have been able to become her daughter again and not her carer. A huge thank you to the compassion and care shown by all staff.
My gran is in the care home and is very happy. The staff are kind and caring and go out of their way to ensure my gran is taken care of. They keep you fully informed of health needs, and if there are any changes, they contact you once the doctor has been with updates. Me and my family are always made to feel welcome.
I can only say positive things about Kingsway View. It is clean and welcoming and appears well-run. The staff are always polite, friendly and helpful. Keep up the good work.
If I could score higher than excellent, I would! The care, attention and overall attitude from everyone at Kingsway is outstanding. Mum moved here after a fall for respite but now considers it home as she is so happy. The sense of well-being that has brought to the whole family is fantastic. We are all made to feel very much like we are visiting her home - thank you to everyone! We couldn't ask for better.
My papa is receiving the highest care possible, something we could've never given him as a family if he stayed at home. I'm really impressed with the facilities and the activities that are going on. The staff are always lovely and caring when I visit and happy to answer any questions we might have.
Mum has settled so well in Kingsway View. The staff are fantastic, the facilities are five stars and Mum is so happy. Since moving Mum to Kingsway View, we have got our family life back. We thoroughly enjoy visiting Mum and are always made to feel welcome. It is a true home-from-home. Mum says she feels like she has gained another family with the staff and residents here. Would highly recommend.
Thank you very much for your kind words, we all love working at Kingsway View, and hearing all the wonderful positives that families are feeling is amazing. I will pass on the lovely comments to the staff.
Since Mum has been here she has become more mobile and confident. She has engaged in activities and has generally been more alert and responsive. A spark has returned to her eyes and is enjoying life as best as she can. She has off days but that is due to her condition. All the staff are friendly and attentive and generally encourage the residents to be positive and engage with each other and the staff create one big happy family.
It is great to hear this, we are so pleased with her progress too, and seeing her regaining her true potential, and engaging and making friends is wonderful. Thank you for your support.
This is my 5th visit to see my cousin-in-law and I am so impressed with everything, the home itself and the really pleasant and helpful staff. She says everyone is so kind to her. The staff really gave her a wonderful 93rd birthday party last week, a lovely day to remember for her.
We really enjoyed celebrating her birthday with you, and thank you for the lovely feedback.
Have visited my friend four times and I have found everything really satisfactory. They gave her a party last week, and the staff couldn't do enough to make it a very enjoyable experience. The food was very nice, and all the staff I have been in contact with have all been very nice. They couldn't do enough to make the patient feel wanted.
Thank you very much for your supportive feedback; I will pass this on to the team.
It puts me in a good place knowing my wife is in a safe and caring place.
Thank you, and it is a pleasure to be looking after your wife, and seeing you when you visit.
The care of the staff is excellent, nothing is too much trouble to supply.
My friend's birthday party was most successful - excellent buffet and such care was given to make it a very memorable occasion.
Thank you very much for your kind words and support.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 November 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Kingsway View.
There are no upcoming events for Kingsway View.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Kingsway View.
Accreditations
There are no accreditations posted yet for Kingsway View.
Meet the Team (2)

Claire is our front-of-house manager at Kingsway View, bringing a wealth of experience and knowledge of the care sector. Claire supports families and individuals from their initial enquiry all the way through to their admission into the home. Claire will be your first point of contact at Kingsway View and can provide guidance and advice. She will coordinate tours, assessments and admissions and allocate a Care Manager to each new resident who will ensure all of the resident's needs are being met during their time at Kingsway View.

With over 30 years of experience in health and social care, Shona is known for her passion and dedication to providing excellent care.
With experience in a variety of services such as supporting individuals with complex needs, physical disabilities, elderly care and dementia care, Shona has always been passionate about providing excellent person-centred care, ensuring the individual is at the heart of everything.
Shona started her care career at the age of 19 as a support worker and has worked in a variety of roles throughout her career, which she has instilled in each team she has worked within - the importance of ensuring everybody is committed to improving the lives of the individuals in their care.
As the General Manager of Kingsway View, I support the fabulous team to provide the best care to our residents, ensuring their views are listened to, in addition to supporting family members to maintain those important relationships.
Kingsway View prides itself on the homely atmosphere that is felt as soon as you walk through the door.
We very much look forward to welcoming you to Kingsway View Care Home.
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