Kingsway View

Bramble Drive, Derby DE22 3ZB
Review Us
9.9 30 Reviews
  • Kingsway View, Derby
Kingsway View offers modern living in a brand new state of the art care home offering residential, respite and dementia care - conveniently located opposite the Kingsway Retail Park and with great links to the A38 and A156.

There are 80 rooms altogether, with ensuite facilities, televisions and wi-fi connection. The home also boasts light and bright living and dining areas, where residents can socialise, relax, and enjoy a range of nutritional meals and snacks prepared by the inhouse kitchen team.

Socialisation is a key focus for Kingsway View. There is an onsite café where residents can socialise with others in the home or enjoy visits with their loved ones. There is also plenty of opportunities for quiet time for residents who prefer time relaxing in their own company, including the secured, landscaped gardens which are ideal for enjoying time outside.

The home has a team of care professionals committed to making each day enjoyable for all residents. Their experience and training allows them to provide care that is suitable to a range of needs and requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joanne Thundercliffe (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Kingsway View Reviews (30)

9.9

Kingsway View has a Review Score of 9.9 (9.868) out of 10, based on 19 reviews in the last 2 years.
Over all time Kingsway View has 30 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kingsway View
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Total of 30, showing 21-30
Review from T W (Granddaughter of Resident) published on 6 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran is in the care home and is very happy. The staff are kind and caring and go out of their way to ensure my gran is taken care of. They keep you fully informed of health needs, and if there are any changes, they contact you once the doctor has been with updates. Me and my family are always made
to feel welcome.
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Review from Andrew W (Son of Resident) published on 24 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only say positive things about Kingsway View. It is clean and welcoming and appears well-run. The staff are always polite, friendly and helpful. Keep up the good work.
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Review from Tracey P (Daughter of Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If I could score higher than excellent, I would! The care, attention and overall attitude from everyone at Kingsway is outstanding. Mum moved here after a fall for respite but now considers it home as she is so happy. The sense of well-being that has brought to the whole family is fantastic. We are
all made to feel very much like we are visiting her home - thank you to everyone! We couldn't ask for better.
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Review from E D (Granddaughter of Resident) published on 16 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My papa is receiving the highest care possible, something we could've never given him as a family if he stayed at home. I'm really impressed with the facilities and the activities that are going on. The staff are always lovely and caring when I visit and happy to answer any questions we might have.
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Review from Julie L (Daughter of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled so well in Kingsway View. The staff are fantastic, the facilities are five stars and Mum is so happy. Since moving Mum to Kingsway View, we have got our family life back. We thoroughly enjoy visiting Mum and are always made to feel welcome. It is a true home-from-home. Mum says she feels
like she has gained another family with the staff and residents here. Would highly recommend.
Reply from Angela Haskey, General Manager at Kingsway View

Thank you very much for your kind words, we all love working at Kingsway View, and hearing all the wonderful positives that families are feeling is amazing. I will pass on the lovely comments to the staff.

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Review from Jon B (Son of Resident) published on 4 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum has been here she has become more mobile and confident. She has engaged in activities and has generally been more alert and responsive. A spark has returned to her eyes and is enjoying life as best as she can. She has off days but that is due to her condition. All the staff are friendly and
attentive and generally encourage the residents to be positive and engage with each other and the staff create one big happy family.
Reply from Angela Haskey, General Manager at Kingsway View

It is great to hear this, we are so pleased with her progress too, and seeing her regaining her true potential, and engaging and making friends is wonderful. Thank you for your support.

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Review from Sylvia F (Relative of Resident) published on 9 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my 5th visit to see my cousin-in-law and I am so impressed with everything, the home itself and the really pleasant and helpful staff. She says everyone is so kind to her. The staff really gave her a wonderful 93rd birthday party last week, a lovely day to remember for her.
Reply from Angela Haskey, General Manager at Kingsway View

We really enjoyed celebrating her birthday with you, and thank you for the lovely feedback.

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Review from Wendy S (Friend of Resident) published on 8 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have visited my friend four times and I have found everything really satisfactory. They gave her a party last week, and the staff couldn't do enough to make it a very enjoyable experience. The food was very nice, and all the staff I have been in contact with have all been very nice. They couldn't do
enough to make the patient feel wanted.
Reply from Angela Haskey, General Manager at Kingsway View

Thank you very much for your supportive feedback; I will pass this on to the team.

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Review from J M (Husband of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It puts me in a good place knowing my wife is in a safe and caring place.
Reply from Angela Haskey, General Manager at Kingsway View

Thank you, and it is a pleasure to be looking after your wife, and seeing you when you visit.

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Review from Pauline E (Friend of Resident) published on 5 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was especially impressed with the quality of the building and its decor. The rooms are of the highest quality and very well-appointed.
The care of the staff is excellent, nothing is too much trouble to supply.
My friend's birthday party was most successful - excellent buffet and such care was given
to make it a very memorable occasion.
Reply from Angela Haskey, General Manager at Kingsway View

Thank you very much for your kind words and support.

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Kingsway View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for Kingsway View is calculated as follows: ( (204 Excellents x 5) + (18 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 228 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingsway View is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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