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It offers state-of-the-art facilities that have been designed specially for people living with dementia. Facilities include bistro-style dining, themed interactive areas such as on-site bars, shops, a laundrette, a hair salon, a bus stop and four virtual railway journey experiences. Two Tover...
Care Provided by Kitwood House Care Residence
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kitwood House Care Residence for full pricing details and T&Cs.
Contact Kitwood House Care Residence to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- London & Manchester Healthcare Ltd
- Private Owned
Person in charge
- Victoria Barker(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Visiting
- Visiting permitted at any time
Parking
- Free onsite parking
Kitwood House Care Residence Reviews (44)
Kitwood House Care Residence has a Review Score of 9.5 (9.477) out of 10, based on 11 reviews in the last 2 years.
Over all time Kitwood House Care Residence has 44 reviews.
The planning and execution of its building has obviously incorporated the latest developments in care for patients. The dignity of its residents is a priority and the assistants are obviously dedicated to the well-being of their charges.
All staff are friendly and polite. The care and attention my mum receives is excellent. I am very pleased Mum is in Kitwood, all her needs are met.
Thank you for your 5 star review all the staff will be delighted that you recognised their hard work and commitment.
The manager is excellent, very professional and caring. On visits I observe her interacting in a genuine and caring manner with all residents. Always replies to emails. The facilities are beautiful, like a really nice hotel. Food is very good and varied. Dad had to go on a pureed diet which they made as appetising as possible. En-suite rooms are beautiful. The nurses are lovely.
Our priority is to make sure our residents are well looked after and cared for and enjoy the environment, facilitles and meals that are offered.
When I first saw Kitwood I was amazed that a care home could look so wonderful. So I was overjoyed when my wife was placed in the home. I soon realised that although the home looks amazing the main thing was how my wife was looked after. I needn't have worried, my wife has complex dementia issues and the staff go out of their way to understand her needs and respond accordingly. I visit my wife nearly every day and all the staff are always warm and friendly. This is a wonderful home and I would highly recommend!
We do pride ourselves on the beautiful environment, as you have said it is very important that the care is as excellent as the environment. The staff are extremely passionate and caring and this is most important.
Thank you again the staff will be delighted with your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeInadequate
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 23 Apr 2026
- 23 Apr 2026
- 13 Apr 2026
A potentially groundbreaking, four month music therapy pilot test, has identified significant benefits for the wellbeing of residents living with complex needs and advancing dementia. A joint venture between L&M...
There are no upcoming events for Kitwood House Care Residence.
Awards / Recognitions (2)
- 01 Jul 2022Recipient: London & Manchester Healthcare Ltd
- 07 Oct 2020Recipient: London & Manchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Kitwood House Care Residence.
Meet the Team (1)

I have worked in Health and Social Care for the last 19 years. My Social Care journey started as a Support Worker specifically working with dementia. I did this for 5 years before deciding to go to university to become a Nurse. I completed my nurse training while having a very young family and once qualified I worked as a Surgical Nurse which I really enjoyed. After 4 years I decided I wanted to go back to the kind of nursing that I loved, working and supporting people living with dementia.
I started working as a nurse in a nursing home found my passion again and progressed to a Deputy position in a small Nursing Home. I moved on once I heard about Kitwood House, and I started there when the home first opened as a Clinical Lead, progressing to Deputy Manager and now Home Manager.
I thoroughly enjoy working at Kitwood House and am eager to continue to contribute to its ongoing success and feel that I have built strong working relationships with residents, relatives and staff.
On a more personal level, I am a mum to 3 boys and will be getting married in January 2025. I don’t have too much time for hobbies, as I also have 2 dogs which keep me very busy. I am so lucky to have a lot of support from my family and parents who have always pushed me to achieve what I want to, and they are always behind me encouraging me.
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