
would not hesitate to recommend it to our friends and familyG R(Respite Resident/Service User)



would not hesitate to recommend it to our friends and familyG R(Respite Resident/Service User)



KYN Bickley, based on Bickley Park Road in Bromley, occupies a neo-classical building designed as a warm and welcoming space with superbly comfortable private bedrooms, elegant shared rooms for dining and reclining, and inviting outdoor terraces overlooking landscaped gardens bordered by woodland.
Across the home, there are plenty of spaces for residents to relax, socialise and enjoy time with their loved ones. From the spacious living areas to The Great...
Care Provided by KYN Bickley
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Only upon a detailed assessment prior to admission will we be able to confirm the applicable care fees. We can advise before the assessment which tier is most likely to apply to the level of care needed.
The price(s) shown are provided by the care home. Contact KYN Bickley for full pricing details and T&Cs.
Contact KYN Bickley to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- KYN Ltd
- Private Owned
Person in charge
- Desislava Slavkova(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (86)
Parking
- Parking available on site at the home.
KYN Bickley Reviews (47)
KYN Bickley has a Review Score of 9.9 (9.908) out of 10, based on 18 reviews in the last 2 years.
Over all time KYN Bickley has 47 reviews.
This was definitely the best decision we could have made. The care home itself is like a luxury London hotel but with a homely feel. The service from every member of staff has been exceptional - nothing is too much to ask for.
My mother is unable to speak due to her stroke, but the carers in a short space of time have learnt what she likes, doesn’t like and what she may be asking for. She truly now gets personalised care and is enjoying her life again.
Thank you for sharing your positive experience with KYN BICKLEY. I am pleased to read that your mother is receiving exceptional care and that the team has gone above and beyond to meet her needs. It's great to know that the care home feels like a luxurious London hotel while still maintaining a...
The staff were exceedingly polite and welcoming. They engaged with my aunt throughout our visit and were very attentive to her needs. Really impressed with the outreach program and community involvement. Kyn seems to be keeping abreast with the latest research in dementia care.
Thank you for sharing your positive experience at Kyn Bickley. Our team is committed to providing exceptional experiences for residents, guests, and visitors. Being an active member of the community is essential to us at Kyn, and we strive to establish mutually beneficial partnerships with local...
Charges are high-end. Our experience was things looked good on the outside but we tested them with both my parents and they were found to be woefully inexperienced. We were advised that management would learn from any mishandling.
We are a new service, but we have an incredibly experienced team within the home and a staffing ratio above industry standards. We are sorry to hear that we were unable to meet your expectations. My team and I care deeply about the residents we look after. At KYN we promote a culture of honesty,...
As someone who has always enjoyed her food, my mother has been most impressed with the quality of the cooking at Kyn. Mealtimes are a real highlight of her day.
The accommodation and gardens of the home are simply the best we have ever encountered and they are a source of great comfort to my mother.
Dealing with the management team at what has been a very difficult time for my mother and our family has always been very professional and efficient. They are a pleasure to deal with.
We wish Kyn every success.
I'm delighted to read that mealtimes are the highlight of her day. Our head chef and his team work hard to create nourishing, flavourful meals that our residents can genuinely look forward to. They will be thrilled to know their dishes are so well received.
When you are tasked with the enormous responsibility of finding your beloved relative, expert help and care, it is a steep learning curve and worry. However, I can honestly say that the team at KYN have supported both my mother-in-law and us extremely well.
She started as respite care in March after a fall, but at her wonderful birthday tea, which KYN put on, especially for her, she announced to us that she wanted to stay at KYN as a resident.
She appreciates the wonderful food and activities each day and the care and compassion she is shown by all the staff. Now, when I go to sleep at night, I know she is being well looked after, in this kind and beautiful place. I wish I could live here!
It has been a joy working with you to tailor our service around her needs and we look forward to you all spending more time with us here at KYN BICKLEY.
We chose KYN because of its amazing caring ethos and holistic and individual approach to residents and not making them fit into 'a label' and so far it has not disappointed.
I can not praise the management team enough for their support and desire to get things right for Mum. After coming from another home where this, unfortunately, was not the case, it is truly comforting to experience this and gives me confidence for the future.
The carers are kind and patient and are learning Mum's ways so that she can feel at home as quickly as possible, giving her attention when needed and helping her feel safe.
It is lovely to see how all areas of staff from catering, hospitality, activities and household are so passionate in their work and have a desire to get to know the residents individually.
So far Excellent
Thank you so much for this wonderful feedback. I am delighted to read that our values are shining through in the care, love and attention your mum has received. We are so pleased that we are able to support you and your mum in our home and will ensure we continuously develop our service in partnership with you and around your mum's needs.
KYN where do I start - from the moment you walk in the door, you are met by professional and helpful members of a fantastic group of staff. Nothing is too much trouble. The lovely staff member introduced us to KYN in mid-December and explained in great detail and so professionally with passion all the reasons why our mother should make KYN her home. Our Mum was the first resident, so has been treated like a queen. It is a five-star hotel with care. The care is wonderful, and when two members of staff visited Mum before her admission, we knew that our worries were over; they flag up any concerns immediately. The care team are an excellent set of girls who are so polite, caring and professional and are a credit to team KYN. The food is absolutely delicious, and Mum loves it! Thank you, chef and team. Our mother has completely turned around, and she is well and happy. What more could you wish for? Thank you, KYN.
We couldn’t be happier to have mum living with us at KYN BICKLEY. She lights up every room she is in. Thank you so much for your kind words and I will make sure the team here get to see your words of encouragement.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 16 Jul 2026
This week, KYN residents welcomed textile artist Alice Burnhope for a natural dye workshop, exploring nature's own colours to create beautiful, one-of-a-kind silk scarves. Using flowers, natural dye pigments and...
- 16 Jul 2026
Looking back at Burns Night, our homes were filled with the sights, sounds and flavours of Scottish tradition. A bagpiper set the scene, filling the air with music as residents...
- 16 Jul 2026
With a wish to warmly welcome the local community, residents at KYN Bickley have launched Kind Connections — a new initiative inviting neighbours to share good company and meaningful experiences...
There are no upcoming events for KYN Bickley.
Awards / Recognitions (7)
- 13 Jul 2026Recipient: KYN Ltd
- 13 Jul 2026Recipient: KYN Bickley
- 15 May 2026Recipient: KYN Bickley
Meet the Team (9)

Daisy is recognised for her exceptional leadership in the industry, having won the National Care Awards and been a finalist at the Great British Care Awards. Her passion for delivering excellence in care and service aligns perfectly with KYN's commitment to providing a nurturing and supportive environment for residents.

Ron is an essential part of the operations team, helping to create a safe, warm and welcoming atmosphere in our home. He supports the Home Manager in the day-to-day supervision and management of the home and ensures that an exceptional care experience is delivered for our residents and their families.

Emily understands the challenges families can face when seeking care for loved ones. She has a Level 3 Diploma in Health and Social Care and subsequently worked as a caregiver for vulnerable adults at home. Later, she led an NHS Hospital discharge team catering to those requiring complex discharge planning into care homes or residences.

Marco brings over 20 years of hospitality experience, creating environments that feel safe, warm and genuinely welcoming — places where people feel truly at home. He supports daily operations, leads teams with care, and upholds high standards across every touchpoint.
With a hands-on approach and a thoughtful eye for detail, Marco works closely with teams to ensure everything runs smoothly, shaping considered and personal experiences for residents, their families and guests.

Samantha brings over 20 years of extensive expertise, primarily within community-based care. Her background includes 14 years with the NHS before transitioning to the private sector. Specialising in neurological, respiratory, and musculoskeletal health, as well as post-operative and post-hospital admission rehabilitation, Samantha is dedicated to optimising the mobility and physiotherapy needs of residents at KYN.

With over 20 years of experience in hospitality, including luxury-branded hotels and acclaimed restaurants, Glen is dedicated to leading our kitchen team in delivering seasonal, fresh, and nutritious dishes with the quality and consistency of five-star service.

Neville began his career as a kitchen porter, where his passion for cooking flourished under the guidance of professional chefs. This experience led him to pursue a college education in catering and hospitality, ultimately becoming a professional Sous Chef.

With 17 years of experience working in care homes, Caroline is passionate about creating personalised activities that enrich residents’ lives. She supports individuals in enjoying their favourite pastimes and discovering new interests, fostering meaningful connections and enhancing overall well-being through creative projects and hands-on experiences.

Tracey began her career as a chef before taking on a variety of roles within the hospitality industry. Driven by her passion for gardening and the natural world, she went on to study RHS Levels 1 & 2, as well as Garden Design at Capel Manor. With over fifteen years of experience, Tracey has now joined KYN, where she combines her love of gardening with the opportunity to enrich the lives of others. She creates and maintains beautiful, calming outdoor spaces for residents to enjoy.
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