Lisburn Intermediate Care Centre

119b Hillsborough Road, Lisburn BT28 1JX
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9.6 86 Reviews
  • Lisburn Intermediate Care Centre, Lisburn
Lisburn Intermediate Care Centre is a purpose-built home offering a range of excellent facilities and care, perfectly situated close to the city centre with all of its amenities. A range of tailored care packages are available from respite to long term care.

The accommodation provides a homely and welcoming environment which consists of comfortable en-suite rooms, spacious and bright communal areas where residents can enjoy socialising and relaxing, and pleasant, secure landscaped gardens.

Staff at Lisburn encourage residents to join in with the many organised activities and outings alongside any hobbies and personal interests. There are regular visits from a hairdresser and chiropodist, and residents can benefit from physiotherapy and occupational therapy in the on-site therapy rooms.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alfie Corvera (Manager)

Local Authority / Social Services

Admission Criteria

  • As per RQIA registration
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • Visit time from 10AM to 10PM , but would discourage visiting during meal times. For confirmation please ring LICC.

Parking

  • There are disabled parking available in front, and additional share parking space at the back

Lisburn Intermediate Care Centre Reviews (86)

9.6

Lisburn Intermediate Care Centre has a Review Score of 9.6 (9.580) out of 10, based on 47 reviews in the last 2 years.
Over all time Lisburn Intermediate Care Centre has 86 reviews.

Overall Experience
  • 63
  • 21
  • 2
  • 0
  • 0
Date Published
  • 86
  • 11
  • 33
  • 47
  • 39
Reviewer Connection to Lisburn Intermediate Care Centre
  • 27
  • 17
  • 10
  • 5
  • 5
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 86, showing 81-86
Review from Oonagh S (Friend of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my neighbour here 3 to 4 times weekly during her stay here.
From the beginning, I was impressed with the care and staff have been very professional at all times.
It was a pleasure calling each time and now on her discharge to another home, I'm hoping she will have the same care and the same
experiences.
Reply from Ronnie Cavanagh, Marketing at Lisburn Intermediate Care Centre

Thank you, Oonagh, for your wonderful feedback about Lisburn Intermediate Care Centre. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.

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Review from Mary B (Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so glad I chose to come and stay here. I had a choice of two places and I am so pleased with the food and staff are brilliant. All the staff could not do enough for you and I am so pleased that I will miss them all when I return home. I want to say a big thank you to staff.
Reply from Ronnie Cavanagh, Marketing at Lisburn Intermediate Care Centre

Thank you, Mary, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Lisburn Intermediate Care Centre was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Joy F (Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very comfortable with a relaxing atmosphere. The staff are friendly and caring and go out of their way to make sure you have all you need for a peaceful stay. The food is nourishing and accommodates all dietary needs (medical) and you can have as little or as much as you are allowed. There
is normally 2 choices for lunch and dinner. The rooms are similar in set out as a hotel room with en-suite and are very comfortable. There are always registered nurses on hand and a doctor on call.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Lisburn Intermediate Care Centre

Thank you, Joy, for your feedback about Lisburn Intermediate Care Centre. We appreciate you taking the time to let us know how we are doing and we are happy to learn your experience has been so positive. Have a fantastic day!

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Review from Paul L (Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care and attention is second to none. The staff are superb and I would treat them as friends more than carers. There is nothing too much for them.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Lisburn Intermediate Care Centre

Thank you, Paul, for your comments about your recent experience at Lisburn Intermediate Care Centre. We are happy to hear it has been so positive. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We appreciate your praise and kind comments about our team and look forward to your next visit. Have a wonderful day.

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Review from Jennifer M (Niece of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my Aunt came into Lisburn she was very confused and frightened but with the care that she has been given by all the staff, she is improving every day. We as a family are grateful for all the help and support. I always leave knowing that she is safe, and well looked after. She has got to know everyone
from cleaners, carers, nursing staff and those that do the activities with them and them, in turn, have made her feel at home. Thank you.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Lisburn Intermediate Care Centre

Thank you, Jennifer, for your comments about your recent experience at Lisburn Intermediate Care Centre. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Mary M (Daughter of Resident) published on 17 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional, compassionate empathetic I could not recommend all the staff enough. They looked after our dad in the way myself and my two sisters would never have been able to. They protected his dignity and respect at all times. He was happy with his care. And content in last months of his life. Knowing
he was never alone. The staff were like friends to him. He loved them all. To Know our dad was content was a blessing to us. The staff worked as a real family team. Highly qualified kind gentle and always caring. We feel blessed dad was guided into Lisburn Intermediate Care Centre.
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Current Review Score: 9.6 (9.580)

Overview of Review Score

The Review Score of 9.6 (9.580) out of 10 for Lisburn Intermediate Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.580 for Lisburn Intermediate Care Centre is calculated as follows: ( (370 Excellents x 5) + (139 Goods x 4) + (36 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 552 Ratings = 4.58
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lisburn Intermediate Care Centre is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (0)

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