Lisburn Intermediate Care Centre

Lovely, clean rooms, safe, secure environment, all needs met, lovely atmosphere.

Food could possibly be better at times.

I have been a resident since 6/6/2019. I have been treated with respect and dignity in every occasion. It has been a friendly place to live in having suffered a stroke and feeling very vulnerable. I was made to feel safe and secure. The nursing care has been excellent and the stroke team is 1st class.

Nothing is too much trouble for them and I sincerely believe they have helped greatly with my rehabilitation. Friends and family are made to feel welcome. My experience of this home has been a happy one. Thank you to everyone at Lisburn Intermediate Care Centre.

The care is very good. This home is five stars and they are very good to me. Dinner was very good you couldn't go anywhere better.

The staff are all very friendly and helpful.

My mum's care was excellent. Staff all very efficient and loving in every way. Mum's stay in the care home was a good experience. She settled in well and staff were on hand to comfort her when she was feeling low. Nothing went unnoticed, from the staff right down to the cleanliness of the home. I would recommend this care home to anyone.

We all truly appreciate the devoted, kindness, understanding etc by everyone involved. Thank you.

He was extremely ill last November and was once again transferred to Lisburn Intermediate Care Centre. He has received so much warmth and recognition from staff. The care is of a high standard and he has a particularly good relationship with one of his carers in the home. They have always been quick to recognise any deviations from normal in my dad's condition and provide good care with help from outside agencies. Manager is superb!

I am more than satisfied with the care provided here. The staff in Lisburn Intermediate Care Centre (Lagan Suite) are very caring and efficient. I have every confidence in them. They treat the residents in their care with dignity and professionalism. I have visited at all times of the day and evening and always find them cheerful and kind. The senior nurse is very organised and is always ready to assist. I know that my husband is in good hands with her and her staff looking after him. The fact that I marked satisfactory for food and drink reflects what is available. This is not a criticism of the food in general, which is good.

Excellent care received that couldn't be any better.

I find the nursing staff in the home to be very competent and caring. The standard of cleaning in residents room is satisfactory. The entertainment/activities for residents in the home are absolutely brilliant with the residents. The care assistants could spend less time on their mobile phones and congregating in the office and dining room. Foreign staff are very caring and hardworking and put local staff to shame. I think some staff need retraining in the care of elderly and old residents.

I would suggest that the menu of 3 weeks could change, asking residents and family what they would like taken off or put on.

It has been excellent in every aspect, much appreciated.

It was a pleasure calling each time and now on her discharge to another home, I'm hoping she will have the same care and the same experiences.

I am so glad I chose to come and stay here. I had a choice of two places and I am so pleased with the food and staff are brilliant. All the staff could not do enough for you and I am so pleased that I will miss them all when I return home. I want to say a big thank you to staff.

The home is very comfortable with a relaxing atmosphere. The staff are friendly and caring and go out of their way to make sure you have all you need for a peaceful stay. The food is nourishing and accommodates all dietary needs (medical) and you can have as little or as much as you are allowed. There is normally 2 choices for lunch and dinner. The rooms are similar in set out as a hotel room with en-suite and are very comfortable. There are always registered nurses on hand and a doctor on call.

The standard of care and attention is second to none. The staff are superb and I would treat them as friends more than carers. There is nothing too much for them.

When my Aunt came into Lisburn she was very confused and frightened but with the care that she has been given by all the staff, she is improving every day. We as a family are grateful for all the help and support. I always leave knowing that she is safe, and well looked after. She has got to know everyone from cleaners, carers, nursing staff and those that do the activities with them and them, in turn, have made her feel at home. Thank you.

Professional, compassionate empathetic I could not recommend all the staff enough. They looked after our dad in the way myself and my two sisters would never have been able to. They protected his dignity and respect at all times. He was happy with his care. And content in last months of his life. Knowing he was never alone. The staff were like friends to him. He loved them all. To Know our dad was content was a blessing to us. The staff worked as a real family team. Highly qualified kind gentle and always caring. We feel blessed dad was guided into Lisburn Intermediate Care Centre.