119b Hillsborough Road, Lisburn BT28 1JX
Lisburn Intermediate Care Centre is a purpose-built home offering a range of excellent facilities and care, perfectly situated close to the city centre with all of its amenities. A range of tailored care packages are available from respite to long term care.
The accommodation provides a homely and welcoming environment which consists of comfortable en-suite rooms, spacious and bright communal areas where residents can enjoy socialising and relaxing, and pleasant, secure landscaped gardens.
Staff at Lisburn encourage residents to join in with the many organised activities and outings alongside any hobbies and personal interests. There are regular visits from a hairdresser and chiropodist, and residents can benefit from physiotherapy and occupational therapy in the on-site therapy rooms.
Group: Four Seasons Health Care
Person in charge: Judith Derby (Manager)
Local Authority / Social Services: South Eastern Health and Social Care Trust (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 63 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Single Rooms: 63
Rooms with ensuite WC: 63
Latest The Regulation and Quality Improvement Authority* Report on Lisburn Intermediate Care Centre: click here
* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
Lisburn Intermediate Care Centre has a Review Score of 6.3 (6.290)
The Review Score of 6.3 (maximum of 10) for Lisburn Intermediate Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Lisburn Intermediate Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Lisburn Intermediate Care Centre is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.54 Points relating to the number of positive Reviews for Lisburn Intermediate Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12.6 Target = 0.079 , then divided by 2 = 0.040
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Mary M (Daughter of Resident) on Wednesday 15 February 2017. Relates to May 2016.
Professional, compassionate empathetic I could not recommend all the staff enough. They looked after our dad in the way myself and my two sisters would never have been able to. They protected his dignity and respect at all times. He was happy with his care. And content in last months of his life. Knowing he was never alone. The staff were like friends to him. He loved them all. To Know our dad was content was a blessing to us. The staff worked as a real family team. Highly qualified kind gentle and always caring. We feel blessed dad was guided into Lisburn Intermediate Care Centre.
How likely would you be to recommend Lisburn Intermediate Care Centre? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
There are currently no awards/recognitions posted yet for Lisburn Intermediate Care Centre
There are currently no Care Home Idol entrants who have performed at Lisburn Intermediate Care Centre