Lisburn Intermediate Care Centre

119b Hillsborough Road, Lisburn BT28 1JX
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9.6 86 Reviews
  • Lisburn Intermediate Care Centre, Lisburn
Lisburn Intermediate Care Centre is a purpose-built home offering a range of excellent facilities and care, perfectly situated close to the city centre with all of its amenities. A range of tailored care packages are available from respite to long term care.

The accommodation provides a homely and welcoming environment which consists of comfortable en-suite rooms, spacious and bright communal areas where residents can enjoy socialising and relaxing, and pleasant, secure landscaped gardens.

Staff at Lisburn encourage residents to join in with the many organised activities and outings alongside any hobbies and personal interests. There are regular visits from a hairdresser and chiropodist, and residents can benefit from physiotherapy and occupational therapy in the on-site therapy rooms.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alfie Corvera (Manager)

Local Authority / Social Services

Admission Criteria

  • As per RQIA registration
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • Visit time from 10AM to 10PM , but would discourage visiting during meal times. For confirmation please ring LICC.

Parking

  • There are disabled parking available in front, and additional share parking space at the back

Lisburn Intermediate Care Centre Reviews (86)

9.6

Lisburn Intermediate Care Centre has a Review Score of 9.6 (9.580) out of 10, based on 47 reviews in the last 2 years.
Over all time Lisburn Intermediate Care Centre has 86 reviews.

Overall Experience
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Date Published
  • 86
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Reviewer Connection to Lisburn Intermediate Care Centre
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Total of 86, showing 21-40
Review from Lucy N (Wife of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Resident is happy and content. Well cared for, always clean and comfortable.
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Review from Irwin C (Son of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came into the home in January and stayed until November 14th. Staff are super from start to end. Thanks.
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Review from M K (Brother of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ok so far, thanks.
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Review from Kevin S (Sister of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is very happy and content here. She is very well looked after. She always says that the staff are kind and friendly.
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Review from Lorraine C (Niece of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My uncle was a resident at LICC from April 2022 when he was admitted following a hospital stay for a broken femur. From day one he was made to feel welcome by the very caring staff. Throughout his time there he was looked after extremely well by the dedicated nurses and carers. Communication between
the care home & myself as his next of kin was very good and I felt I got to know the staff well during my visits. The care home is kept spotlessly clean although the facilities and bedrooms could do with some improvement. Special mention to the activity coordinators who work tirelessly to entertain the residents. I moved my uncle to another care home in August 2024 & the only reason for doing this was so he could be closer to where I live. I would have no hesitation in recommending LICC and the care they provide in a very dignified manner.
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Review from G J (Wife of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the LICC.
All their staff are so kind to my husband and the other residents.
I feel very fortunate that my husband is receiving such great care and attention.
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Review from Adeline W (Daughter of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I and my Mother and siblings are very happy for my Dad to be in Lisburn Intermediate Care Centre. My Dad is always clean and tidy and well cared for.
The staff are second to none.
I would have no concerns about recommending the dementia suite to anyone.
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Review from C S (Niece of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
LICC is very clean, the staff are helpful, friendly, and very caring. It is a calm environment with a homely feel. The staff takes time to get to know the family and residents to make their stay as comfortable as possible. They go out of their way to help and assist with all your needs.
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Review from R M (Wife of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were warmly greeted by staff and nurses on arrival on the first of September - a meal was provided right away because we had been delayed at the hospital. My husband was taken to a nice room and made as comfortable as possible. Everyone made us very welcome. The love and kindness of all staff make
me (and my husband) very happy and feel safe and cared for. I am informed of my husband's condition, and change of treatment and am included of adjustments that sometimes have to be made. The home is local so I can visit my husband every day. He is very happy here, so I am happy too.
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Review from T M (Brother of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff always have time to chat and answer questions and are always courteous.
My sister always appears well looked after with clean clothes and person.
Possibly could have more programmes for individuals like my sister who cannot take part in group activities, especially for the seemingly huge sums
of money for self-funders.
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Review from Hilary R (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was admitted to LICC following a leg amputation. Making arrangements with the Center was very easy and the team were extremely welcoming. The accommodation itself was well maintained, clean and tidy, and very functional for wheelchair users, with wide corridors, a lift and rooms laid out in
a way which allow wheelchairs to navigate easily. The ensuite wet room was a necessary and welcome addition. The staff are very professional, attentive and responsive. On occasion when I needed to raise any matter (or Mum did herself), the matter was taken care of immediately. The fact that the Centre welcomed visits from pets was fantastic and undoubtedly helped Mum get to grips with her situation.
The only area which would benefit from attention is the food - portion size was fine but the quality and nutritional value of the servings needs improvement. There were exceptions, but these were few and far between. Overall I would recommend this Centre and would use again.
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Review from G W (Cousin of Resident) published on 4 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a five-week period in hospital, my cousin spent three weeks in this care home. My assessment is based on contact with staff and the reports my cousin gave me during visits. I have been really impressed with her treatment and the facilities during her stay.
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Review from H O (Daughter of Resident) published on 22 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is kept very neat and tidy. All staff are very helpful and my wishes are mostly carried out. There always needs to be information and concerns between management, nursing staff and care staff. I believe that a review should be in place between family and staff at least every 3 months for concerns
and issues on both sides.
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Review from Claire P (Daughter of Resident) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with our experience during our mum's stay in LICC. The staff were responsive and supportive, putting our mum's needs first and treating her with dignity and respect at all times. Our mum thought it was a lovely, comfortable room; and the care and professionalism that we received from all
the staff was second to none. Huge thanks to all for your care and support.
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Review from J L (Son-in-law of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would like to comment staff at nursing home, who continue to look after my father-in-law in a caring and very professional manner.
A particular mention to the staff member who interacts continuously with my father-in-law as members of family.
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Review from D P (Wife of Resident) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband's care has been excellent, always clean, well looked after. Staff are very patient.
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Review from Gail H (Daughter of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot express enough how wonderful all the staff are. They are so friendly and helped put our mother at ease during a stressful time. The staff are incredibly professional and give outstanding care at all times. The rooms and facilities are excellent. Our mother especially looked forward to the
activities that were arranged, these really helped to get the day/weeks by. As a family, we would like to thank everyone for going over and beyond, it really did mean so much to all of us and our mother.
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Review from B D (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for nearly two years now and overall my family and I are very pleased with the care Mum has been receiving. She is happy and content with her room, staff are care.
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Review from Geraldine H (Partner of Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home exceptional, the staff are amazing, my partner is looked after to the highest standard, each and every member of staff is polite, courteous, professional and a pleasure to deal with. I could not be happier with the care my partner is receiving, and am so happy he is being looked after
to such a high standard at all times despite the pressure they are all under.
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Review from H S (Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found my room and rehab experience excellent. Safety and care of residents has been extremely good.
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Current Review Score: 9.6 (9.580)

Overview of Review Score

The Review Score of 9.6 (9.580) out of 10 for Lisburn Intermediate Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.580 for Lisburn Intermediate Care Centre is calculated as follows: ( (370 Excellents x 5) + (139 Goods x 4) + (36 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 552 Ratings = 4.58
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lisburn Intermediate Care Centre is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

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Meet the Team (0)

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