Lisburn Intermediate Care Centre

119b Hillsborough Road, Lisburn BT28 1JX
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9.6 94 Reviews
  • Lisburn Intermediate Care Centre, Lisburn
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Care Provided by Lisburn Intermediate Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Alfie Corvera (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • Visit time from 10AM to 10PM , but would discourage visiting during meal times. For confirmation please ring LICC.

Parking

  • There are disabled parking available in front, and additional share parking space at the back

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Lisburn Intermediate Care Centre Reviews (94)

9.6

Lisburn Intermediate Care Centre has a Review Score of 9.6 (9.591) out of 10, based on 53 reviews in the last 2 years.
Over all time Lisburn Intermediate Care Centre has 94 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lisburn Intermediate Care Centre
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Total of 94, showing 21-40
Review from Caroline M (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father received excellent care in Lisburn ICC a very high standard of care is provided by nurses and carers with so much care at all times. I was kept updated about my Father's health if changes occurred. My Father looked forward to the social activities that were well organised and fun. My Fathers
visitors always were made so welcome and would comment about the lovely staff and the great standard of care my Father had here. Lisburn ICC I highly recommend, Managers & Staff are very approachable, friendly and helpful professionals. Thank you to Lisburn ICC it was a pleasure to have met you all.
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Review from J M (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
After a lengthy stay in hospital, my mum arrived for rehab with a view to returning home. Unfortunately, her mobility took a backward turn here. I feel there were not enough physios to give her the rehab she needed in order for her to progress. There seemed to be only 1 physio to cover the home and
home visits. It was disappointing. After just a couple of weeks with physio, we were told that Mum would never walk again. The NHS need to invest much more time and money into physio and rehab to get people up and walking again. We are now paying for a private physio who is continuing to work with Mum.
Mum found it quite isolating, most of the residents stayed in their rooms -despite there being communal lounges. More activities are needed - daily for residents to come together.
The care was second to none, with very kind and caring staff - and on the ball with her time-critical Parkinson's meds which was of great relief after a negative experience in the hospital with her time-critical meds.
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Review from S R (Sister-in-law of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rooms bright and airy
Staff pleasant and attentive
in-patient happy and content.
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Review from R S (Daughter of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is enjoying a very happy experience in Lisburn Intermediate Care Centre. Everyone is very kind and helpful to her and myself when visiting. She really appreciates all the social activities which are organised for the residents. A very friendly atmosphere and safe environment to be in. I definitely
recommend this home to others.
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Review from Wilma D (Sister of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very happy with my brother's care, he has certainly improved very physically and mentally. My only gripe is that Lisburn is not handy for me to visit.
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Review from Janet B (Wife of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has recently become a permanent resident of Lisburn Intermediate Care Centre having been initially cared for in the rehabilitation unit following hospital.
While there he was assessed as needing 24-hour housing care and throughout this period both my husband and myself were always given
all the help needed in a totally professional and compassionate manner.
We were delighted when a permanent room became available and he is gradually settling in with the wonderful care and support of all the staff, who have also gone out of their way to make this transition as smooth as possible for myself and her family.
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Review from Martina D (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident since September 2024 and the staff have helped him settle and cope with the situation we found ourselves in as a family. He is looked after and fed well. Lisburn Intermediate Care Centre provide the safety, personal aid and overall wellbeing for my father.
My mother and
I are pleased and relieved that all medical needs have been looked at and received with the reassurance of doctors nearby.
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Review from Aileen M (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care mum received in Lisburn Intermediate Care Centre was second to none.
When discharged from hospital, mum had a pressure sore and fluid leaking from her legs, caused by poor circulation. Due to excellent nursing in the home,mum's pressure sore and swollen legs healed fully.
She was treated
courteously at all times and kept clean and comfortable throughout her stay. She was able to get her hair washed, cut and blow dried by a hairdresser available to the residents at a small charge. She also attended a musical afternoon and a gardening class where she planted up some bulbs.
Visitors are made very welcome and can call in at any time apart from residents' meal times.
This is a very well run nursing home with dedicated caring staff and I cannot thank them enough for the wonderful care they gave my mum which enabled her to return in much better health, to her own home.
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Review from Alan H (Nephew of Resident) published on 30 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt became a resident in the autumn of 2023 and over the past year has been very settled and contented. The staff are friendly and caring. The staff provided good communication to the family when required and we were kept updated on anything associated with my aunt's health and well-being. The home
provided various activities and entertainment including the occasional day trip and there are regular in-house services offered including hairdressing, etc.
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Review from Gillian L (Daughter of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in respite care here and I couldn't fault in any way the care and respect shown to her by all members of the nursing team. The care given to her was exemplary. Thank you.
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Review from Lucy N (Wife of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Resident is happy and content. Well cared for, always clean and comfortable.
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Review from Irwin C (Son of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came into the home in January and stayed until November 14th. Staff are super from start to end. Thanks.
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Review from Lorraine C (Niece of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My uncle was a resident at LICC from April 2022 when he was admitted following a hospital stay for a broken femur. From day one he was made to feel welcome by the very caring staff. Throughout his time there he was looked after extremely well by the dedicated nurses and carers. Communication between
the care home & myself as his next of kin was very good and I felt I got to know the staff well during my visits. The care home is kept spotlessly clean although the facilities and bedrooms could do with some improvement. Special mention to the activity coordinators who work tirelessly to entertain the residents. I moved my uncle to another care home in August 2024 & the only reason for doing this was so he could be closer to where I live. I would have no hesitation in recommending LICC and the care they provide in a very dignified manner.
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Review from G J (Wife of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the LICC.
All their staff are so kind to my husband and the other residents.
I feel very fortunate that my husband is receiving such great care and attention.
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Review from Adeline W (Daughter of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I and my Mother and siblings are very happy for my Dad to be in Lisburn Intermediate Care Centre. My Dad is always clean and tidy and well cared for.
The staff are second to none.
I would have no concerns about recommending the dementia suite to anyone.
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Review from C S (Niece of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
LICC is very clean, the staff are helpful, friendly, and very caring. It is a calm environment with a homely feel. The staff takes time to get to know the family and residents to make their stay as comfortable as possible. They go out of their way to help and assist with all your needs.
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Review from R M (Wife of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were warmly greeted by staff and nurses on arrival on the first of September - a meal was provided right away because we had been delayed at the hospital. My husband was taken to a nice room and made as comfortable as possible. Everyone made us very welcome. The love and kindness of all staff make
me (and my husband) very happy and feel safe and cared for. I am informed of my husband's condition, and change of treatment and am included of adjustments that sometimes have to be made. The home is local so I can visit my husband every day. He is very happy here, so I am happy too.
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Review from T M (Brother of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff always have time to chat and answer questions and are always courteous.
My sister always appears well looked after with clean clothes and person.
Possibly could have more programmes for individuals like my sister who cannot take part in group activities, especially for the seemingly huge sums
of money for self-funders.
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Review from Hilary R (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was admitted to LICC following a leg amputation. Making arrangements with the Center was very easy and the team were extremely welcoming. The accommodation itself was well maintained, clean and tidy, and very functional for wheelchair users, with wide corridors, a lift and rooms laid out in
a way which allow wheelchairs to navigate easily. The ensuite wet room was a necessary and welcome addition. The staff are very professional, attentive and responsive. On occasion when I needed to raise any matter (or Mum did herself), the matter was taken care of immediately. The fact that the Centre welcomed visits from pets was fantastic and undoubtedly helped Mum get to grips with her situation.
The only area which would benefit from attention is the food - portion size was fine but the quality and nutritional value of the servings needs improvement. There were exceptions, but these were few and far between. Overall I would recommend this Centre and would use again.
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Review from G W (Cousin of Resident) published on 4 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a five-week period in hospital, my cousin spent three weeks in this care home. My assessment is based on contact with staff and the reports my cousin gave me during visits. I have been really impressed with her treatment and the facilities during her stay.
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Current Review Score: 9.6 (9.591)

Overview of Review Score

The Review Score of 9.6 (9.591) out of 10 for Lisburn Intermediate Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.591 for Lisburn Intermediate Care Centre is calculated as follows: ( (417 Excellents x 5) + (170 Goods x 4) + (32 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 626 Ratings = 4.591
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lisburn Intermediate Care Centre is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

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