Lisburn Intermediate Care Centre

The best and most compassionate care that anyone could ever wish for. We couldn't ask or wish for anything better.

We had a good meeting with the nurse and social worker who answered any concerns we had and explained the treatments helping and coping ways with my brother.

Many many thanks.

Thank you to all staff who cared for my grandmother. Initially, she had trouble settling in; however, with the support of the caring staff, she did come to accept LICC as her new home. She was well cared for, was always clean and comfortable and was served meals of a high standard. Staff would always stop by to share news with her, which she appreciated greatly. There were many social activities organised for residents and my nana particularly enjoyed visits from the local donkey. Families are always made welcome and encouraged to join in the fun. A great many thanks to all the staff for the support they provided the whole family. Keep up the good work!

On entering the building, if you meet the managerial staff you are always greeted with a warm smile and hello. I am full of admiration for the staff who work so efficiently with the residents. Their work can't be easy and they are kept very busy. I know that their smiles and cheery words so much to the residents.

Sometimes I'm bored as I can't have a conversation with the other residents. I appreciate it when the staff talk to me. It's harder when some talk to each other instead.

Throughout mum's 2 year stay at LICC our family were always welcomed and Mum was treated with dignity, respect and compassion. Although reluctant to join in the many activities provided, with gentle persuasion from experienced staff she enjoyed the music events. After Mum's death I was given a photo of her in the residents lounge enjoying the music with her peers. This picture will always be special as it is the last one I have of her looking content and happy before her final illness. Sincere thank to all the staff for your patience. Support and understanding.

I stayed here for about a year. I found the staff very friendly and helpful and they looked after me very well. The nursing and care staff were excellent and on the whole I felt listened to and my needs were met. The maintenance man was very trustworthy and carried out his tasks very well. The activities co-ordinators were excellent and organised lots of varied activities.

My Father received excellent care in Lisburn ICC a very high standard of care is provided by nurses and carers with so much care at all times. I was kept updated about my Father's health if changes occurred. My Father looked forward to the social activities that were well organised and fun. My Fathers visitors always were made so welcome and would comment about the lovely staff and the great standard of care my Father had here. Lisburn ICC I highly recommend, Managers & Staff are very approachable, friendly and helpful professionals. Thank you to Lisburn ICC it was a pleasure to have met you all.

The care was second to none, with very kind and caring staff - and on the ball with her time-critical Parkinson's meds which was of great relief after a negative experience in the hospital with her time-critical meds.

in-patient happy and content.

My mum is enjoying a very happy experience in Lisburn Intermediate Care Centre. Everyone is very kind and helpful to her and myself when visiting. She really appreciates all the social activities which are organised for the residents. A very friendly atmosphere and safe environment to be in. I definitely recommend this home to others.

Overall very happy with my brother's care, he has certainly improved very physically and mentally. My only gripe is that Lisburn is not handy for me to visit.

My mother and I are pleased and relieved that all medical needs have been looked at and received with the reassurance of doctors nearby.

This is a very well run nursing home with dedicated caring staff and I cannot thank them enough for the wonderful care they gave my mum which enabled her to return in much better health, to her own home.

My aunt became a resident in the autumn of 2023 and over the past year has been very settled and contented. The staff are friendly and caring. The staff provided good communication to the family when required and we were kept updated on anything associated with my aunt's health and well-being. The home provided various activities and entertainment including the occasional day trip and there are regular in-house services offered including hairdressing, etc.

My mother was in respite care here and I couldn't fault in any way the care and respect shown to her by all members of the nursing team. The care given to her was exemplary. Thank you.

Resident is happy and content. Well cared for, always clean and comfortable.

My mum came into the home in January and stayed until November 14th. Staff are super from start to end. Thanks.

My uncle was a resident at LICC from April 2022 when he was admitted following a hospital stay for a broken femur. From day one he was made to feel welcome by the very caring staff. Throughout his time there he was looked after extremely well by the dedicated nurses and carers. Communication between the care home & myself as his next of kin was very good and I felt I got to know the staff well during my visits. The care home is kept spotlessly clean although the facilities and bedrooms could do with some improvement. Special mention to the activity coordinators who work tirelessly to entertain the residents. I moved my uncle to another care home in August 2024 & the only reason for doing this was so he could be closer to where I live. I would have no hesitation in recommending LICC and the care they provide in a very dignified manner.