Mayflower Court

62-70 Westwood Road, Southampton SO17 1DP
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9.7 102 Reviews
  • Mayflower Court, Southampton
Mayflower Court offers residents a luxurious and caring environment, with the centre of Southampton close by.

Residents can enjoy warm and welcoming surroundings and easy access to local amenities.

It is welcoming new residents for both permanent care and shorter breaks, with trial stays and convalescence care in addition.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café.

Each bedroom has an en-suite wet room to support peace of mind and dignity, along with calming and high-quality décor.

Outside, residents and their families can benefit from large landscaped gardens and allotments, with outdoor seating areas.

The home provides tailored residential care designed to meet the individual needs of customers and improve quality of life.

Priding themselves in dementia care, care staff receive regular training to ensure their approach to dementia care always reflects best practice.
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Care Provided by Mayflower Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Close to Local shops
  • Lift
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1666
  • Self-Funded Residential Dementia Care: from £1666
  • RESPITE Self-Funded Residential Care: from £1666
  • RESPITE Self-Funded Residential Dementia Care: from £1666

Fees can vary depending on care needs and other factors. Colleagues at Mayflower Court will be happy to discuss our weekly fees with you and what our fees include.

The price(s) shown are provided by the care home. Contact Mayflower Court for full pricing details and T&Cs.

Contact Mayflower Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Mayflower Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Rhiannon Crofts (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Visitors are welcome at Mayflower Court.

Parking

  • Onsite parking is available, including disabled spaces.

Mayflower Court Reviews (102)

9.7

Mayflower Court has a Review Score of 9.7 (9.660) out of 10, based on 15 reviews in the last 2 years.
Over all time Mayflower Court has 102 reviews.

Overall Experience
  • 84
  • 18
  • 0
  • 0
  • 0
Date Published
  • 102
  • 8
  • 9
  • 15
  • 87
Reviewer Connection to Mayflower Court
  • 34
  • 22
  • 19
  • 6
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 102, showing 101-102
Review from Ian W (Son of Resident) published on 5 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I placed my mother, who is suffering from dementia, into this care home last month.


I have to say what a wonderful place this is - brand new and purpose built - not a former family home that has been converted/extended as many are.


The staff are friendly, patient and welcome visitors and I am

pleased I chose this home for my mother.


The food is excellent, the facilities good and the joining in of activities strongly encouraged.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alexandra M (Niece of Resident) published on 16 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has been at Mayflower Court for approximately 1 month now, and it is such a lovely and caring environment. All the staff are extremely helpful, from the managers through to the handymen. It is very easy to make contact with the managers and talk through any concerns. The carers make sure
that the residents have plenty of attention and are always on hand in case of a problem, or just to offer a cup of tea or provide a steadying hand during a walk. The garden is beautiful and totally accessible even for people with very limited mobility, while providing lots of interest and many quiet corners to sit in the sun. The interior of the home is beautifully furnished with plenty of natural light and it is easy to walk around inside in order to get some exercise/ change of scene. Visitors are made most welcome - it is a pleasure to go there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.660)

Overview of Review Score

The Review Score of 9.7 (9.660) out of 10 for Mayflower Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.785 for Mayflower Court is calculated as follows: ( (144 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 177 Ratings = 4.785
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Mayflower Court is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 02 Jun 2026

We currently have three vacancies for care. Please contact Mayflower Court directly for further information.

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Awards / Recognitions (12)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mayflower Court to verify any information. View our terms and conditions. Mayflower Court has an Enhanced Service - more info.