Mayflower Court, Southampton, Hampshire
Mayflower Court, Southampton, Hampshire
Mayflower Court, Southampton, Hampshire

Mayflower Court, opened in late 2015, is located in the Portswood area of Southampton. It offers customers a safe and secure caring environment close to Southampton Common. Residents can enjoy warm and welcoming surroundings and easy access to local amenities.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a cafe. Each bedroom has an en suite wet room, along with a mini fridge, flat screen TV with built in DVD player with calming and high quality decor. Outside, customers and their families can benefit from large landscaped gardens, including raised flower beds and allotments, with outdoor seating areas.

The home provides tailored residential care designed to meet the individual needs of customers and improve quality of life. Anchor creates detailed care plans for individuals by working closely with them and their loved ones to ensure health and care needs are continually met. Priding themselves in dementia care, Anchor's care staff receive regular training to ensure their approach to dementia care always reflects best practice.

Anchor has almost 50 years' experience as a not-for profit provider of services to those over 55 years of age and older people. They continually reinvest money into services to ensure high standards and expectations are met, and they were proud to be voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016.

Group: Anchor

Person in charge: Sue Hayes (Manager)

Local Authority / Social Services: Southampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 72 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 72

Rooms with ensuite WC: 72

Facilities & Services: Respite Care • Convalescent Care • Close to Local shops • Lift • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Mayflower Court is close to local services and amenities including:

The local Post Office, shops and eating establishments are a short distance from the home.
St Denys Train Station is within a mile.
There are doctor's surgeries within a mile.
Southampton General Hospital is within a mile of Mayflower Court.

Latest Care Quality Commission* Report on Mayflower Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 18 Jul 2017

We currently have 3 care vacancies. Please contact Mayflower Court directly for any further information.

Reviews

9.7 Mayflower Court has a Review Score of 9.7 (9.701)

The Review Score of 9.7 (maximum of 10) for Mayflower Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews over all time. This Average Rating is also the rating value for Mayflower Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.798 for Mayflower Court is calculated as follows: ( (292 Excellents x 5) + (61 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 357 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.903 Points relating to the number of positive Reviews for Mayflower Court is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 13 Reviews ÷ 14.4 Target = 0.903

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    27
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mayflower Court?

  • Extremely LIKELY
    28
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Mayflower Court

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    7
  • Resident / Service User
    6
  • Friend of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

My father celebrated his 100th birthday with a gathering of relatives and friends, all the staff did a fantastic effort to make it a success. Their patience and professionalism is evident in their interaction with all residents. As a family, we are very happy with his environment and care. Well done.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My widowed mother (94) has recently spent a week's convalescence at Mayflower Court after a number of periods in hospital. This was her first experience of residential care. Both she and her family were impressed by the welcome and reassurance of all the staff, the standard of the premises and the quality of care. It is good to know that convalescent care of this standard is available and fortunately, on this occasion, at relatively short notice.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a young active 69 year old, living alone but facing a major operation, I was anxious about moving into a care home. However, after the initial show around I knew Mayflower Court was the right 'convalescence home' for me. The home was spotless, the gardens were a joy to walk around or just to sit and admire, the food was superb - in fact, I asked the chef for recipes! And finally, but certainly not least the caring staff were just superb. Patient, gentle, kind, very caring are just a few words to describe them - always professional. Just one comment - please use the word 'convalescent' in your marketing/advertising! Mayflower Court - not to be faulted.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We had an occasion to research a dementia care home to look after a dear friend for whom I have full power of attorney. After much searching and deliberation, we settled on Mayflower Court in Westwood Road.
My sister had many happy years in the original Anchor Care Home on this site.
After three months our friend has gained weight and become much more lucid, even recognising us at times. We are sure this is due to the specialised exceptional care and attention she receives. The staff are well trained and take pride in learning about each individual needs. The Mayflower is light, airy and colourful with large glass windows and plenty of activities available.
We are looking forward to the summer when we can take our friend for a stroll around the beautiful gardens. We are so grateful to know she is safe and secure with all the attention she deserves.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The initial meeting with the service manager gave my mother and I every confidence that the home was perfect for my father. The accommodation was first class, along with the food, cleanliness and facilities.
It is the team of carers though that looked after dad and all his needs that truly shone through. Dad had been so unhappy in hospital and the smiling faces, caring attitude, the time they took to sit and chat and they advice they provided was invaluable.
If either my mum or dad needs respite care - this is the only care home I would consider. I hope it is still open when and if I need a care home!

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum has just had 4 weeks respite care here we were met by a lady and had a tour of the home all the information we needed was given to us we viewed the room she would be in and met some of the staff who would take care of her. She had her assessment and was able to move in that week. After a long stay in a hospital, she needed help to get back to normal, with the help of all the staff she is now able to return home.
I would recommend Mayflower court to anyone looking care as they helped my mum back to her normal self.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My father has had dementia for a number of years and until now we have coped with care in his own home, he had always been so determined not to have to go to a home that I honored his wish until a crisis point was reached.
He has moved into Mayflower Court and has settled extremely well and is happy. It is a delight to see the improvement in his well-being and happiness. The home is a lovely environment and the staff treat him with such dignity acknowledging the man behind the dementia.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was resident here for 12 days and the staff were excellent in keeping my mother stimulated and involved in all events during her stay. The staff made sure she was introduced to other residents as soon as she arrived. Her room was excellent with adequate room for her to stay if she wanted time to herself. Thanks to all the staff for their attendance while my mother was there.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father moved into Mayflower Court followed by my mother who loves the home. The staff are very friendly and lovely. The care is fantastic and always willing to help. The home is fun with activities, fish and chips, ice creams which they love, it is great to find a care home which is everything I would want for my parents.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I moved into Mayflower Court in June. What a fantastic home. On moving in my ability to walk was very minimal, now with help and encouragement, I can walk a little further which is great. The staff have been fantastic in looking after me. My wife moved in with me, so as a couple we are well looked after, with great meals every day. Cheery staff, what more can we ask for.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a resident of Mayflower court, I can say it is lovely. The staff are friendly, kind and will do anything to help. I couldn't wish for a better home. The care is outstanding!! My days are busy with a variety of activities. So not a chance of getting bored.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Have been impressed by the professionalism of the staff.

How likely would you be to recommend Mayflower Court? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

So good to enter a care home with a welcoming receptionist. The decor is all bright and light, gives a cheerful atmosphere.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Having cared for my mother for the last eight years, I was very concerned about placing her in a care home. However due to her severe dementia it became impossible to care for her at home. I have been amazed at how well she has settled in and I have absolutely no concerns about the way she is being cared for. All her needs are met and above all she is being treated kindly and with respect. I cannot fault any of the staff here.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is very happy here. She says the food is wonderful and the staff friendly and helpful. Spotlessly clean and mum appreciates her morning wash and shower. All in all a great relief to both the sons that she is here and settled. Many thanks to all of the staff.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Settled in very quickly into the home. She chose her room- she loves the colour scheme, very restful. The staff are very helpful- in her own words she says, "You cannot fault them- there is no pressure." She loves the food and enjoys the company of her friends. The relief in finding a care home where she feels so safe and at home knowing she is taken care of to a very good standard has lifted a great pressure off the family. We visit often- we find the home has a very pleasant atmosphere.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Mum stayed for a 1 week respite break. It was her first experience of care and She was reluctant for me to organise respite.
I was impressed at how person centred the care is and how much time is taken to find out what the individual's needs and interests are in order to provide the best care and ensure that their interests are catered for. Mum is interested in gardening so a trip was arranged so that the residents could buy plants and then plant them in the garden themselves.
The staff were very caring, had an excellent understanding of the needs of someone with dementia and showed a real interest in my Mum when they spoke to her.
Mayflower Court is more like a hotel than a care home and this made the experience much more enjoyable for my Mum as She felt like she was on holiday. She enjoyed the food and there was a great deal of variety.
My Mum and I highly recommend Mayflower Court and Mum will definitely be popping in to visit her new friends. She is planning another 2 week break.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My sister and I were looking for a care home for our mother and found that Mayflower Court has everything Mum would want or need.
The Customer Relations Manager, has so much care, compassion and understanding about the needs of the elderly and the difficulties and emotions experienced by their families when the time comes for them to relinquish independent living and move into a care home.
Our mother has always been a very private person and fiercely independent but sadly her Dementia means she is unable to continue living on her own.
Mayflower Court will be our choice as it will not only provide all the care and services that Mum needs but the style of accommodation and the attitude of the staff suggests to us that the individual needs and personality traits of each resident are respected and accommodated.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

The staff were very attentive and caring. The home was clean and felt more like a hotel. I thoroughly enjoyed my respite care.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I looked at this place before it was finished and was very impressed. I sent details to the sons and came with them to look again. We spoke to the Customer Relations Manager who gave us all the details without being pushy!
My sister settled in well and is now as happy as she could be. The carers are amazing, except for one who was very brusque with my sister one late afternoon, because my sister had messed herself a bit. The other carers are amazing people. My only other gripe is getting in! Sometimes I buzz and buzz and no reply. Not good in the winter.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staying for two weeks respite care.

How likely would you be to recommend Mayflower Court? Unlikely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Activities: Very Poor

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother (94) went to Mayflower Court 3 weeks ago, initially for respite care, as she has dementia. However, she has settled in and responded so well to the environment and staff, we have decided to make it her home, with the reassurance that she is being cared for well and is happy there.
The staff are cheerful and friendly and we have been made to feel very welcome.
The rooms are bright, very clean and spacious and the decor throughout the building is excellent.
The food is good, with lots of choice and individual needs are catered for.
I am looking forward to taking her into the gardens when the weather is warm enough.
I would highly recommend this care home.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a great place and whilst not quite right for my mother we were so impressed by Anchor that we selected another Anchor home for my Mother.
Highly recommended - thinking of reserving my own place!!

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have been made to feel very welcome and the staff are friendly and helpful. Foods and drinks are offered regularly and appears to be appetising. Residents are invited to take part in activities and socialise which is a lovely option to be able to do. Facilities are excellent, clean and comfortable.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was a resident here for a very short period only as due to her medical conditions she deteriorated very quickly indeed. However we cannot speak too highly of the care she received, nor of the support and kindness shown to us also. Although having lived independently for many years indeed, she adapted well to what she described as her "5 star hotel with care" and loved it at Mayflower Court. We were so impressed at the attention shown to her by ALL members of staff, the care staff quickly established a very close bond with her, and this was very evidently reciprocated by Mum, who would welcome individuals with a beaming smile when they came on duty. The difference when she moved from hospital could not have been more marked. Caring, attentive staff, prepared to spend time communicating with her meaningfully, coping with her deteriorating health with dignity, and going the extra mile. Thanks for making her last days so positive, we could not have chosen better for her.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is now in a safe and caring environment where she is well looked after, eats and sleeps well, and is benefiting from social interaction and activities, even managing to play a little golf in the garden.

Mayflower Court is light and airy with well designed gardens and each lounge/dining area caters for 8-10 residents which encourages a homely environment in which staff can cater to the individual needs of residents.

The management, care and activities staff are not only kind and caring with my mother but are also supportive to me and keep me well informed. No request is too much trouble.

I could not have chosen a better care home for my mother.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This care home is excellent in every aspect. I came here over Christmas following a hip replacement. I had a personal care plan specific for my needs which differed completely from a resident who was elderly and required longer term support. The spacious corridors enabled me to mobilise without hazards, and my room was free from clutter. Particular attention was given in complying with recommendations for adaptations to furniture and bathing requirements, so I felt safe at all times. The staff were trained by Anchor to an extremely high standard and demonstrated kindness and professionalism often advanced of their years.They were quick to respond to call bells over the whole 24 hour period and adapted to all requests immediately.
I was particularly impressed by the flexibility of the service, allowing me to attend appointments without forgoing meal times etc.
My room was kept spotless at all times and all laundry done on the premises was laundered separately and returned on the same day.
The catering was superb with a vast selection daily or adapted to alternative requests.
During the festive season, there was constant entertainment provided , and as most required audience participation, we sang our carols together with the staff and residents from the Anchor complex opposite. My friends and work colleagues have all visited and are impressed with the care and facilities I doubt I would have made such a speedy recovery without the services of Mayflower Court- so thank you all.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Mayflower Court for just over 2 weeks. She came out of hospital and straight into her new home. She has been well cared for and has settled very quickly. We were welcomed by the staff and made to feel at home. I am able to drop in when I like to see her. Before she went to hospital, we were able to bring her for a visit.
She has a lovely bright room and have been eating amazing meals prepared by the chef according to her likes and dietary needs. She has become much more active since being there and takes part in some of the activities. The most important thing is that the staff are lovely and very approachable.. always willing to stop and chat with us. I am very happy and feel she is safe and happy.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I placed my mother, who is suffering from dementia, into this care home last month.

I have to say what a wonderful place this is - brand new and purpose built - not a former family home that has been converted/extended as many are.

The staff are friendly, patient and welcome visitors and I am pleased I chose this home for my mother.

The food is excellent, the facilities good and the joining in of activities strongly encouraged.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Uncle has been at Mayflower Court for approximately 1 month now, and it is such a lovely and caring environment. All the staff are extremely helpful, from the managers through to the handymen. It is very easy to make contact with the managers and talk through any concerns. The carers make sure that the residents have plenty of attention and are always on hand in case of a problem, or just to offer a cup of tea or provide a steadying hand during a walk. The garden is beautiful and totally accessible even for people with very limited mobility, while providing lots of interest and many quiet corners to sit in the sun. The interior of the home is beautifully furnished with plenty of natural light and it is easy to walk around inside in order to get some exercise/ change of scene. Visitors are made most welcome - it is a pleasure to go there.

How likely would you be to recommend Mayflower Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2016

Job Vacancies

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Care Home Idol 2016

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