Mayflower Court

62-70 Westwood Road, Southampton SO17 1DP
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9.8 95 Reviews
  • Mayflower Court, Southampton
Mayflower Court offers residents a luxurious and caring environment, with the centre of Southampton and its attractions close by. Residents can enjoy warm and welcoming surroundings and easy access to local amenities. They are welcoming new residents for both permanent care and shorter breaks.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café. Each bedroom has an en-suite wet room, along with calming and high-quality décor. Outside, residents and their families can benefit from large landscaped gardens, including raised flower beds and allotments, with outdoor seating areas.

The home provides tailored residential care designed to meet the individual needs of customers and improve quality of life. Anchor creates detailed care plans for individuals by working closely with them and their loved ones to ensure health and care needs are continually met. Priding themselves in dementia care, care staff receive regular training to ensure their approach to dementia care always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Close to Local shops
  • Lift
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600

Our colleagues at Mayflower Court will be happy to discuss any questions regarding fees and any additional services.

These prices are only a guideline, please contact Mayflower Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sharron Fitzgerald (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Mayflower Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Visitors are welcome at Mayflower Court.

Parking

  • Onsite parking is available, including disabled spaces.

Mayflower Court Reviews (95)

Total of 95, showing 61-80
9.8

Mayflower Court has a Review Score of 9.8 (9.792) out of 10, based on 18 reviews in the last 2 years. Over all time Mayflower Court has 95 reviews.

Overall Experience

  • 78
  • 17
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Date Published

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Review from Sarah D (Daughter of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Mayflower Court for over two years. She loved to walk and the home was ideally suited for her with wide corridors and a feeling of space. Her room was lovely, had tall, wide windows overlooking the garden and was very light.


The staff were caring and they formed good relationships

with her. We were so impressed with the End of Life care and felt supported for her end.


We felt we were lucky to have found this home for our mother. I would recommend Mayflower Court for anyone looking for a home with caring staff, a beautiful garden and pleasant environment.

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Review from Maroulla H (Daughter of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received wonderful care since she arrived at Mayflower Court two years ago. The staff have always been patient and understanding. She was always carefully dressed and tended to and we would often find a staff member sitting with her when we arrived for a visit. As frequent visitors, we were
pleased that everything looked homely and clean. The rooms are all well designed and large, the windows allow for natural sunlight. My mother's room holds some pieces of furniture and her favourite paintings were on the wall. She was so happy there.


As my mother's health failed, the staff were very compassionate and helped us through the final days without intruding. Mayflower Court was the best choice we ever made.

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Review from Richard M (Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the care received.

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Review from John L (Son of Resident) published on 4 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went into Mayflower Court for 2 weeks respite to get over a virus infection she caught during December. She was looked after very well, with lovely food, a very comfortable room and break out lounges. The staff were great with Mum affording her independence while at the same time helping her
recover her mobility and strength. This is a leading edge care home of the modern era.

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Review from Sandra H (Daughter of Resident) published on 12 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager was fabulous sorting everything out. The team leader welcomed Mum and got her comfortable. The purpose of Mum's stay was to build her up both in weight and confidence in walking, being independent. So Mum put weight on but the real progress was made in her walking. She started off just
being able to walk to the end of the corridor and back to her room but by the end was doing three laps of both corridors and this was down to the encouragement of the team, good food providing Mum with the stamina to do this and her sheer determination to get back on her feet. Mum slept well, ate well and got well - she still has a way to go, but this stay has made a huge difference to her.
If you want a care home that smells fresh, is modern and homely this is it.

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Review from Alvin L (Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very restful and helpful two weeks after the death of my wife.
The staff are caring and thoughtful.
Doubtful about it at first but glad that I tried it.

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Review from K L (Daughter of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care, all staff made mum very welcome and showed great respect and attention at all times. Mum felt safe and at home at all times. As a daughter, I felt I could go away on holiday and feel safe that mum was in good hands.

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Review from M N (Respite Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When staying at Mayflower Court, it looked very clean and modern, but at mealtimes, the kitchen should stay open until meal times are finished and there is not always enough pudding to go around all the time. They should ask in the early afternoon for dinner menu, they would know what people have asked
for. The price you pay should be enough for everyone at each meal time.

Reply from Brenda Roach, District Manager at Mayflower Court

Thank you for your feedback. The kitchen is open throughout the course of the day but has the facility to support customers for any requirement out of these hours. There are also snack stations throughout the home. Menus are displayed within the home and customers are able to choose on a daily basis what they would like to eat.

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Review from M M (Son of Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are friendly and helpful. Always greet my mother by name.
Home is very bright and welcoming.

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Review from Geoffrey R (Son of Resident) published on 6 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My widowed mother (94) has recently spent a week's convalescence at Mayflower Court after a number of periods in hospital. This was her first experience of residential care. Both she and her family were impressed by the welcome and reassurance of all the staff, the standard of the premises and the quality
of care. It is good to know that convalescent care of this standard is available and fortunately, on this occasion, at relatively short notice.

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Review from Jill E (Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a young active 69 year old, living alone but facing a major operation, I was anxious about moving into a care home. However, after the initial show around I knew Mayflower Court was the right 'convalescence home' for me. The home was spotless, the gardens were a joy to walk around or just to sit
and admire, the food was superb - in fact, I asked the chef for recipes! And finally, but certainly not least the caring staff were just superb. Patient, gentle, kind, very caring are just a few words to describe them - always professional. Just one comment - please use the word 'convalescent' in your marketing/advertising! Mayflower Court - not to be faulted.

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Review from Dennis N (Power of Attorney of Resident) published on 15 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had an occasion to research a dementia care home to look after a dear friend for whom I have full power of attorney. After much searching and deliberation, we settled on Mayflower Court in Westwood Road.
My sister had many happy years in the original Anchor Care Home on this site.
After three months
our friend has gained weight and become much more lucid, even recognising us at times. We are sure this is due to the specialised exceptional care and attention she receives. The staff are well trained and take pride in learning about each individual needs. The Mayflower is light, airy and colourful with large glass windows and plenty of activities available.
We are looking forward to the summer when we can take our friend for a stroll around the beautiful gardens. We are so grateful to know she is safe and secure with all the attention she deserves.

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Review from Steven E (Son of Resident) published on 17 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has just had 4 weeks respite care here we were met by a lady and had a tour of the home all the information we needed was given to us we viewed the room she would be in and met some of the staff who would take care of her. She had her assessment and was able to move in that week. After a long
stay in a hospital, she needed help to get back to normal, with the help of all the staff she is now able to return home.
I would recommend Mayflower court to anyone looking care as they helped my mum back to her normal self.

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Review from Peter K (Son of Resident) published on 31 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has had dementia for a number of years and until now we have coped with care in his own home, he had always been so determined not to have to go to a home that I honored his wish until a crisis point was reached.
He has moved into Mayflower Court and has settled extremely well and is happy.
It is a delight to see the improvement in his well-being and happiness. The home is a lovely environment and the staff treat him with such dignity acknowledging the man behind the dementia.

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Review from Phil H (Son of Resident) published on 24 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident here for 12 days and the staff were excellent in keeping my mother stimulated and involved in all events during her stay. The staff made sure she was introduced to other residents as soon as she arrived. Her room was excellent with adequate room for her to stay if she wanted time
to herself. Thanks to all the staff for their attendance while my mother was there.

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Review from David N (Son of Resident) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy here. She says the food is wonderful and the staff friendly and helpful. Spotlessly clean and mum appreciates her morning wash and shower. All in all a great relief to both the sons that she is here and settled. Many thanks to all of the staff.

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Review from Bernard C (Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Mayflower Court in June. What a fantastic home. On moving in my ability to walk was very minimal, now with help and encouragement, I can walk a little further which is great. The staff have been fantastic in looking after me. My wife moved in with me, so as a couple we are well looked after,
with great meals every day. Cheery staff, what more can we ask for.

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Review from Susan M (Daughter of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Mayflower Court followed by my mother who loves the home. The staff are very friendly and lovely. The care is fantastic and always willing to help. The home is fun with activities, fish and chips, ice creams which they love, it is great to find a care home which is everything I
would want for my parents.

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Review from Jean C (Resident) published on 14 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a resident of Mayflower court, I can say it is lovely. The staff are friendly, kind and will do anything to help. I couldn't wish for a better home. The care is outstanding!! My days are busy with a variety of activities. So not a chance of getting bored.

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Review from Zoë P (Friend of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So good to enter a care home with a welcoming receptionist. The decor is all bright and light, gives a cheerful atmosphere.

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Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Mayflower Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Mayflower Court is calculated as follows: ( (176 Excellents x 5) + (36 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 216 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mayflower Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Aug 2025

We currently have three vacancies for care. Please contact Mayflower Court directly for further information.

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