I cannot think of anything I would change to better my stay. Many thanks to all the staff.Elizabeth S(Resident / Service User)
I cannot think of anything I would change to better my stay. Many thanks to all the staff.Elizabeth S(Resident / Service User)
Mayflower Court offers residents a luxurious and caring environment, with the centre of Southampton close by.
Residents can enjoy warm and welcoming surroundings and easy access to local amenities.
It is welcoming new residents for both permanent care and shorter breaks, with trial stays and convalescence care in addition.
The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet...
Care Provided by Mayflower Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Close to Local shops
- Lift
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Mayflower Court will be happy to discuss our weekly fees with you and what our fees include.
Contact Mayflower Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Rhiannon Crofts (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (72)
Visiting
- Visitors are welcome at Mayflower Court.
Parking
- Onsite parking is available, including disabled spaces.
Mayflower Court Reviews (104)
Mayflower Court has a Review Score of 9.7 (9.681) out of 10, based on 17 reviews in the last 2 years.
Over all time Mayflower Court has 104 reviews.
We are very happy with the care Mum is receiving. There is usually someone available at all times to discuss problems with my mum and any concerns I have had.
I have found the staff here very kind. The general experience has been very positive. My husband has settled in well and seems very happy here. The general atmosphere is very welcoming and I enjoy coming to see my husband.
If I had to go into a care home later in life, Mayflower Court would be the one.
My husband spent respite time at Mayflower Court. He was very settled and happy. The staff were excellent with his care.
I have been visiting Mayflower Court for the last couple of years. I have always left knowing my lovely friend is being cared for exceptionally well. My friend sadly became very ill and was put on end-of-life care. I visited her daily and the room was always calm, clean and relaxed. The privacy was very good and the staff continuously checked in and tended to our needs. They called nurses when needed, she was never left uncomfortable for a second they all just wanted her to spend her last days relaxed. The staff were amazing, they were respectful and kind at all times and took moments to sit with me when I needed someone. When the time came for my lovely friend to leave us, the home cared for her with such respect and dignity and I am extremely grateful. I would highly recommend Mayflower Court and can ensure you are in the best hands whether that be living there or visiting family/friends.
The care for and genuine affection of the staff for my mother was really evident in her final days. The 'good old NHS' tried hard to let her down, but the staff, ever vigilant, ever caring, made sure that her last few days were as comfortable as they could be. They are a credit to their profession.
Should I end up in a home myself one day, please let it be this one!
My wife suffers from Alzheimer’s disease and has been in Mayflower Court for almost a year now. Her dementia is quite extreme which makes her very difficult to take care of, but all the staff and management at Mayflower Court work hard to look after her and to try to help her settle into her new home. While she is still not fully settled and she has good and bad days, I do see signs that she is gradually starting to settle in and accept much needed help from her carers. I am impressed with the quality of the care, her room and the common areas, the gardens, the food and also all the organised activities which she can sometimes be persuaded to join.
I have no complaints about anything, so very pleased my husband is in Mayflower Court Care Home. Staff, at all levels, are so kind and helpful. My husband appears to have settled in very well.
I came here at the beginning of May 2023. I am so happy except I get homesick (which I deal with in my own way) I can't get used to other residents coming into my room day and night, apart from this I feel very happy here. There is always activities being held (optional). Visiting is not restricted with visitors always being made welcome. The staff are second to none.
Thank you for taking the time to leave a review for Mayflower Court - it's much appreciated. We're glad you've had a happy overall experience with us, enjoy the optional activities and rate our staff as excellent. I know since this review was published we've had a review meeting to resolve your...
I found the care home very much like a hotel, nothing was too much trouble, from the staff down to management.
Have found the caring here extremely good with very few exceptions. Given as much freedom as possible, if you are reasonably independent. Activities are good and have some really good entertainment provided. The rooms are excellent and we have very lovely gardens with plenty of tables and chairs.
I attended Mayflower Court for the Jubilee party to visit a friend who lives there. What an amazing day we had. The staff put on such a wonderful experience, a lot of thought and effort was put into the day. It included all the residents and they all had so much fun. A very clean and well-presented care home which I was very impressed with, staff were extremely helpful and again made it such a pleasant time. Such a wonderful day and the manager was very helpful showing us around the home and introducing us to staff members who take care of my friend. Well done Mayflower Court.
I was very pleased to see how well the management and staff worked to keep the home covid free during the difficult months of the covid pandemic. The team are now working hard to grow the important link with the families and friends as I have seen with the wonderful celebration of my mother’s 100th Birthday involving all the staff and a beautiful birthday cake made by the chef and his very able kitchen team. This was followed by a garden party to celebrate the Queen’s platinum anniversary that brought together residents, family, friends and staff. My mother has been happy and well looked after by a concerned and caring team. I have been very grateful to this caring team.
Thank you for taking the time to review Mayflower Court and we are pleased you rate our staff as excellent. We appreciate your kind comments and I will circulate these to my team. It was our pleasure to celebrate your mother’s 100th birthday and the Queen’s Platinum Jubilee with colleagues and residents. We enjoy making such occasions special for everyone at Mayflower Court
Dad has been with Anchor for a number of years. The last few through the chaos of COVID at Mayflower Court. The level of care and compassion is excellent and his surroundings and room are of the highest quality and leave us reassured as to his ongoing care.
Thank you for taking the time to review Mayflower Court and we are pleased you rate our overall experience as excellent. Thank you for your kind feedback, which I will pass on to my team. We provide tailored person-centered support to each of our residents, which is complemented by our lovely environment.
My mum was very happy there with lots of friends, company and activities. Always said staff were kind and lovely. Excellent food.
Thank you for taking the time to review Mayflower Court and we are pleased that you rate our care/support as excellent. We really appreciate your kind feedback and we will ensure that our team are aware of this. We are glad that your mum chose to live with us permanently and it’s our pleasure to provide her and your family with care and assistance as needed.
She has thrived here and is very happy which makes me very happy.
The staff are lovely and friendly and nothing is too much trouble.
Mum is now staying permanently and has given her the care and support she needs to live a better life.
Very clean, staff friendly and helpful they are always there is you want to speak to them. My room is lovely, bed very cosy. I don't really think I couldn't better this care home.
Dad is 86 now and was placed in Mayflower Court on a 6 week programme after a hospital admission and has been here for 1 year now following an assessment of his needs. I cannot praise the home enough for what they have done for Dad and how happy is he here. His dementia has meant his speech and mobility have deteriorated but the team ensured Dad kept moving for as long as possible. He smiles at all the staff and they really do look after his needs. I love visiting the home, it is warm, friendly and modern. He eats and drinks well and is always clean and tidy. The home keep me informed of any changes. My mind is put at ease knowing Dad is here and looked after 24/7.
My dad has dementia and was living at home, I had strong concerns about him moving into a care home. I met the deputy manager who showed me around and answered all my questions and reassured me that he would be given the personal care he required. My dad has now been at Mayflower Court for a few months and it is the best decision I have made, the care and compassion he is receiving is exceptional, my dad has settled in very well. From the receptionist to the managers, I have received nothing but support. Whenever I have had any questions the deputy manager has got back to me very promptly with answers, I know he is now in a safer environment than living at home. A big thank you to all who have helped my dad settle in and providing him with the necessary support he needs.
My mum has been at Mayflower Court for 2 months now and I am so happy with the level of care she has received. Unfortunately, my mum suffers from dementia and living alone in her own home was no longer working for her, since joining Mayflower Court she has really blossomed and at times we see glimpses of our mum as she was. I shall be forever indebted to the wonderful, caring staff. Thank you from the bottom of our hearts.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2024Requires improvement
- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 29 June 2026We currently have three vacancies for care. Please contact Mayflower Court directly for further information.
News (7) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Hampshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 27 May 2025
Residents at a care home in Southampton were visited by local school children for Dementia Action Week. The children from Highfield CE Primary School joined residents at Anchor’s Mayflower Court...
- 09 May 2025
VE Day. Residents and care colleagues at Anchor’s Mayflower Court care home came together to celebrate the historic event but also remember those who laid down their lives. Those living...
There are no upcoming events for Mayflower Court.
Meet the Team (0)
There are no Team Members posted yet.
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