Review from K D (Resident) published on 4 October 2023
Submitted via Website • Report
Overall Experience1.0 out of 5
This place is astonishingly disgusting, they mistreat the young people here. They follow pornography pages and sugar mummy and daddy’s on a social media platform. When they are supposed to be safeguarding and looking after four young people. Three of them young people are girls. The young people have
reported this a lot of other things to their social workers, hopefully to be looked into further. They don’t give no privacy whatsoever, no locks on doors, not knocking when walking into the young people’s rooms. Taking their temperature without their consent. The management hides packages that come in the post and lies saying it hasn’t arrived when there is proof from screenshots that it has arrived, other young people saw the package on the office table the same day. The night staff, stand in your room when you’re sleeping for 10-15 seconds and then leave your room.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
11 Apr 2026
Overall
Insufficient evidence to rate
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does May's House have?
There are 4 Single Rooms.
How far is May's House to the centre of Birmingham?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact May's House to verify any information. View our terms and conditions. May's House has an Basic Service - more info.