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Meadowbrook Care Home

Mountbatten Way, Bishop's Stortford, Hertfordshire CM23 4SX
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Meadowbrook Care Home, Bishop's Stortford
Meadowbrook Care Home, Bishop's Stortford
Meadowbrook Care Home, Bishop's Stortford

Welcome to Meadowbrook Luxury Care Home, located in the charming historic market town of Bishop’s Stortford.

Offering residential care and dementia care on a permanent or short stay basis.

The home prides itself on delivering five-star service, unparalleled hospitality, and cutting-edge facilities. Residents can enjoy a variety of amenities including an onsite Bistro, a cinema room, a private dining room, and a health spa, all designed to offer a truly luxurious...  

Care Provided by Meadowbrook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,695From £1,845
Residential Dementia CareFrom £1,785From £1,935

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

Contact Meadowbrook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michelle Humphries(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Transport can be provided to view the home if required. No visiting restrictions. Families and friends may visit at any time.

Parking

  • On site car park.

Meadowbrook Care Home Reviews (48)

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9.9

Meadowbrook Care Home has a Review Score of 9.9 (9.890) out of 10, based on 48 reviews in the last 2 years. Over all time Meadowbrook Care Home has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from Graham E (Son of Resident) published on 22 January 2025 Submitted via Website
Overall Experience
Mum moved into Meadowbrook in early October 2024. It is a caring, comfortable and engaging environment for loved ones. The home is brand new and luxurious, with a warm atmosphere.
The rooms are spacious and well-designed, offering residents privacy, comfort and Mum's room has so much natural light. Guests are encouraged to join residents for meals. They also accommodate celebrations in a private dining room. Mum has had the opportunity to try everything from arts and crafts to fitness classes and she has enjoyed a movie night in the cinema room. The activities are planned to keep residents active, engaged, and happy.
In addition, Mum has regular hair and nail appointments together with chiropodist visits and trips into town to shop.

The staff are friendly and attentive. They make everyone feel comfortable and supported, always greeting us with smiles and ensuring my mother feels right at home. Meadowbrook has given our family peace of mind knowing that my mother is well cared for.

Reply from Michelle Bladen, Regional Operations & Quality Director at Meadowbrook Care Home

Thank you for the wonderful feedback, we are incredibly proud of the team at Meadowbrook - so it is wonderful to hear that your mother's experience has been so positive.

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Review from Lorraine D (Daughter-in-law of Resident) published on 17 January 2025 Submitted via Website
Overall Experience
Meadowbrook is a beautiful well kept care home. On arrival, you are greeted with a warm welcome and offered refreshments
The staff are extremely kind and pleasant and nothing is too much trouble
The resident's rooms are lovely and large and well-equipped with excellent medical beds for those that may require them
There are activities and trips a plenty and lots of social events for the residents
A beautiful private dining room where private parties can take place

My Mum and Dad are both residents, Mum has dementia and has blossomed in the surroundings.

Reply from Ruby Pratt, Deputy Manager at Meadowbrook Care Home

Thank you so much for this beautiful review - it really is our pleasure to support them both and I will be sure to share this with the team!

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Review from Sally H (Daughter of Resident) published on 13 January 2025 Submitted via Website
Overall Experience

Coming to the stage when you realise a home is the next stage for one of your parent's care is a very difficult and overwhelming time. From the moment we visited Meadowbrook Care Home we knew it would be the right place for dad. The noticeable difference that puts it above the other care homes in the local area is the team. From our initial enquiry Deputy Manager was so patient and kind answering all our worries and woes giving us the reassurance that they could meet dad's needs. Then every staff member we have met since dad joined Meadowbrook, from reception to the care team to the cooks and housekeeping are welcoming, kind and genuinely care for the residents. With an open door policy for visits, you get to see the care home in action and it's truly lovely. A most deserved five star rating.

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Review from A C (Daughter of Resident) published on 4 December 2024 Submitted via Website
Overall Experience
I can't praise all the staff enough at Meadowbrook.
We're treated like one of the family and feel so secure that Dad is in safe hands. We're so appreciative of everything they do.

Thank you so much for your wonderful care and hospitality.

Reply from Amanda Smith, Chief Operations Officer at Meadowbrook Care Home

Thank you so much for your kind feedback, we are absolutely delighted you feel this way. On behalf of the manager and the Meadowbrook Team- thank you ever so much.

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Review from Sian R (Daughter of Resident) published on 17 October 2024 Submitted via Website
Overall Experience

Dad recently moved into Meadowbrook and from the moment he arrived he really couldn't have received any better care. The home has such a lovely feel as soon as you walk through the doors and all the staff are so kind and caring and nothing is too much trouble. The home is beautiful with all beautifully decorated rooms. The bistro area is lovely to have a coffee or something to eat when Dad has visitors and the food the residents have is delicious and beautifully presented and family and friends are welcome to stay for meals too which is lovely. The home always has plenty of different activities to join in with as well as organising trips out. The staff not only look after Dad but they really look after us when we are visiting and make us feel so welcome. I feel very lucky that Dad is in such a lovely home and being so well looked after!

Reply from Chloe Graur, General Manager at Meadowbrook Care Home

Thank you for your kind feedback. I look forward to sharing it with the team.

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Review from K C (Granddaughter of Resident) published on 18 September 2024 Submitted via Website
Overall Experience
Meadow Brook and their team are truly amazing! We have been visiting our 90-year-old grandmother who is in for 3 weeks after surgery. We have been made to feel so welcome on every visit, the social communal areas are inviting and comfortable and her room is spacious including a stunning g bathroom and all the little extra touches of comb, razor, cleansing products provided!
The food they provide is nutritious and meets her needs.
We are always welcomed by caring staff who will do anything for you and her and keep us hydrated very well whilst there.
The staff member and her hospitality team are incredible, and even provided us with a 3-course meal for 11 of us to celebrate her 90th birthday yesterday evening.
All the other residents there are constantly having attentive care also anytime we are there, from sitting and doing puzzles with them, watching a film together with them or just generally chatting and keeping them entertained.

We couldn't be happier and want to thank everyone so much.

Reply from Chloe Graur, General Manager at Meadowbrook Care Home

Thank you so much for your kind words. It is always great to receive feedback. I look forward to sharing your comments with the team!

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Review from Graham G (Son of Resident) published on 18 September 2024 Submitted via Website
Overall Experience

From the moment we contacted them they could not have been any more helpful putting our minds at ease. The accommodation and facilities are superb. The day my dad went in we had a family meal in the private dining room the food was excellent and the staff couldn't have been any more helpful. I would highly recommend a visit if thinking of a place for respite or a permanent home. 5 stars all around.

Reply from Chloe Graur, General Manager at Meadowbrook Care Home

Thank you for your kind review. We are thrilled that you are happy with Meadowbrook. I look forward to sharing your comments with the team.

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Review from M G (Grandson of Resident) published on 18 September 2024 Submitted via Website
Overall Experience
This care home is amazing! My nan has recently moved here and she couldn't be happier. Naturally, she was against moving out of her home where she had lived for 50+ years but within a few hours, she felt settled and at home which was all down to the fantastic and welcoming staff who work at Meadowbrook.
There is a large restaurant in the home where all the residents can go at any time to eat or drink which is also included so they are never asked for money. there is also a cinema room, gym, private dining rooms and so much more.
Recently myself and 12 others from my family went to see my nan and we booked the private dining room. The onsite Chef made us a superb 3-course meal (Michelin star standard) and my nan had the best day seeing us all and proudly showing off her new home. (again, this was all included in the price and we didn't have to pay a penny).
My nan's room is also spectacular and again she couldn't be happier.

I might book 2 weeks in myself!

Reply from Chloe Graur, General Manager at Meadowbrook Care Home

Thank you so much for your kind words, it is lovely to receive such a wonderful review, it is a pleasure to care for your nan, I will share your kind words with the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (0)

News
  • 17 Feb 2026

    At Meadowbrook, we recently took the opportunity to recognise and thank the emergency services who support our community every day. Representatives from the Ambulance Service, Police Service, and Fire Service...

  • 12 Feb 2026

    Today we focused on fortified drinks and recognising malnutrition with both our residents and team. Residents prepared fortified smoothies that were both delicious and packed with nutrients and additional calories....

  • 30 Jan 2026

    Thank you so much to vocalist Andy for your wonderful singing this morning. Our residents loved singing and dancing along to all the well known songs you performed. Moments like...

Upcoming Events

There are no upcoming events for Meadowbrook Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Meadowbrook Care Home.

Meet the Team (3)

Michelle Humphreys
Michelle HumphreysJob Title:General Manager

Our General Manager brings extensive leadership experience within the health and social care sector, with a strong commitment to delivering compassionate, person-centred care. With a background in care home management and team development, they focus on creating a warm, safe, and supportive environment where residents can truly feel at home.

Passionate about maintaining the highest standards of care, our General Manager works closely with residents, families, and staff to ensure dignity, respect, and well-being are at the heart of everything we do.

Denise Gilchrist
Denise GilchristJob Title:Customer Relations ManagerJoined: 2026

After more than 20 years in the retirement sector, transitioning to the care industry has been incredibly fulfilling. My primary responsibility is to assist families in finding the right care home for their nearest and dearest. Having personally experienced this process, I am dedicated to delivering exceptional customer service with genuine empathy, professionalism, and integrity.

My goal is to ensure that every family can make informed decisions that best meet the needs of their loved ones.

Karen Caldwell
Karen CaldwellJob Title:Business Administration ManagerJoined: 2024

With 25 years of dedicated service in the health and social care industry, I am a highly experienced and professional Administration Manager committed to the smooth, compassionate, and efficient running of residential care services. My career has been built on a foundation of reliability, attention to detail, and a genuine passion for contributing to the quality of care provided to residents and their families.

Throughout my journey, I’ve supported care teams, residents, and management by ensuring that every administrative process upholds the highest standards. I take pride in my long-standing contribution to the care sector and remain dedicated to making a positive impact each day through professionalism, empathy, and excellence in service.

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