Meadowbrook Care Home

Mountbatten Way, Bishop's Stortford CM23 4SX
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9.9 42 Reviews
  • Meadowbrook Care Home, Bishop's Stortford
Welcome to Meadowbrook Luxury Care Home, located in the charming historic market town of Bishop’s Stortford.

Offering residential care and dementia care on a permanent or short stay basis.

The home prides itself on delivering five-star service, unparalleled hospitality, and cutting-edge facilities. Residents can enjoy a variety of amenities including an onsite Bistro, a cinema room, a private dining room, and a health spa, all designed to offer a truly luxurious living experience.

Transparency and fairness are the cornerstones of the philosophy at Meadowbrook. Part of the Connaught Care Collection, the complete care package encompasses exceptional care, engaging activities, and gourmet meals and beverages, all with no hidden costs. Moreover, Connaught Care ensures superior service by employing 25% more caregivers than its competitors, ensuring an outstanding experience for residents.
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Care Provided by Meadowbrook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1695
  • Self-Funded Residential Dementia Care: from £1785
  • RESPITE Self-Funded Residential Care: from £1845
  • RESPITE Self-Funded Residential Dementia Care: from £1935

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

The price(s) shown are provided by the care home. Contact Meadowbrook Care Home for full pricing details and T&Cs.

Contact Meadowbrook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Meadowbrook Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Michelle Humphries (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Transport can be provided to view the home if required. No visiting restrictions. Families and friends may visit at any time.

Parking

  • On site car park.

Meadowbrook Care Home Reviews (42)

9.9

Meadowbrook Care Home has a Review Score of 9.9 (9.906) out of 10, based on 42 reviews in the last 2 years.
Over all time Meadowbrook Care Home has 42 reviews.

Overall Experience
  • 39
  • 3
  • 0
  • 0
  • 0
Date Published
  • 42
  • 14
  • 24
  • 42
  • 0
Reviewer Connection to Meadowbrook Care Home
  • 17
  • 7
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Graham G (Son of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we contacted them they could not have been any more helpful putting our minds at ease. The accommodation and facilities are superb. The day my dad went in we had a family meal in the private dining room the food was excellent and the staff couldn't have been any more helpful. I would
highly recommend a visit if thinking of a place for respite or a permanent home. 5 stars all around.
Reply from Chloe Graur, General Manager at Meadowbrook Care HomeThank you for your kind review. We are thrilled that you are happy with Meadowbrook. I look forward to sharing your comments with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M G (Grandson of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is amazing! My nan has recently moved here and she couldn't be happier. Naturally, she was against moving out of her home where she had lived for 50+ years but within a few hours, she felt settled and at home which was all down to the fantastic and welcoming staff who work at Meadowbrook.
There
is a large restaurant in the home where all the residents can go at any time to eat or drink which is also included so they are never asked for money. there is also a cinema room, gym, private dining rooms and so much more.
Recently myself and 12 others from my family went to see my nan and we booked the private dining room. The onsite Chef made us a superb 3-course meal (Michelin star standard) and my nan had the best day seeing us all and proudly showing off her new home. (again, this was all included in the price and we didn't have to pay a penny).
My nan's room is also spectacular and again she couldn't be happier.
I might book 2 weeks in myself!
Reply from Chloe Graur, General Manager at Meadowbrook Care HomeThank you so much for your kind words, it is lovely to receive such a wonderful review, it is a pleasure to care for your nan, I will share your kind words with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Meadowbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.906 for Meadowbrook Care Home is calculated as follows: ( (447 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 491 Ratings = 4.906
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Meadowbrook Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

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Karen Caldwell

Job Title: Business Administration Manager Joined: 2024

With 25 years of dedicated service in the health and social care industry, I am a highly experienced and professional Administration Manager committed to the smooth, compassionate, and efficient running of residential care services. My career has been built on a foundation of reliability, attention to detail, and a genuine passion for contributing to the quality of care provided to residents and their families.


Throughout my journey, I’ve supported care teams, residents, and management by ensuring that every administrative process upholds the highest standards. I take pride in my long-standing contribution to the care sector and remain dedicated to making a positive impact each day through professionalism, empathy, and excellence in service.

Michelle

Michelle Humphreys

Job Title: General Manager

Our General Manager brings extensive leadership experience within the health and social care sector, with a strong commitment to delivering compassionate, person-centred care. With a background in care home management and team development, they focus on creating a warm, safe, and supportive environment where residents can truly feel at home.


Passionate about maintaining the highest standards of care, our General Manager works closely with residents, families, and staff to ensure dignity, respect, and well-being are at the heart of everything we do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Meadowbrook Care Home to verify any information. View our terms and conditions. Meadowbrook Care Home has an Enhanced Service - more info.