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Mistley Manor

2 Long Road, Mistley, Manningtree, Essex CO11 2HN
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Mistley Manor is an excellent care home with amazing staff and management teamMandy C(Daughter of Resident/Service User)
Mistley Manor, Manningtree
Beautiful home, five star facilities, staff super helpful and warm and welcomingBarbara F(Daughter of Resident/Service User)
Mistley Manor, Manningtree
Mistley Manor, Manningtree

Mistley Manor is a luxury residential care environment, tailoring services to suit quality of life within a tranquil and rural setting.

Versatile packages can include long-term care and respite, with the home also having the expertise to provide personalised dementia care packages.

The latest sector research has been taken onboard and care workers are committed to a bespoke approach throughout the home. As well as relaxing lounge areas, there is also a cinema room and bar to enjoy.

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Care Provided by Mistley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000N/A
Residential Dementia CareFrom £1,000N/A

Contact Mistley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Joe Volf (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (84)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Upon arrival, visitors must report straight to reception to sign in. This is also where the main offices can be found.

Parking

  • Mistley Manor has 10 parking spaces at the front of the building, additional parking is round the back with around 40 spaces.

Mistley Manor Reviews (76)

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9.8

Mistley Manor has a Review Score of 9.8 (9.820) out of 10, based on 38 reviews in the last 2 years. Over all time Mistley Manor has 76 reviews.

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Showing 76 reviews matching selected criteria
Review from Wendy T (Daughter of Resident) published on 25 August 2026 Submitted via Website
Overall Experience

My mum recently stayed for a 10-day respite stay, and she thoroughly enjoyed herself. She was extremely well looked after, and nothing was ever too much trouble for the staff.

She felt comfortable, happy and very well cared for throughout her stay. In fact, she enjoyed it so much that she is already looking forward to coming back!

A huge thank you to all the staff for making her stay such a wonderful experience. Your kindness, care and support meant so much to both Mum and our family.

I will definitely be in touch to arrange her next stay.

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Review from Vanessa P (Daughter of Resident) published on 24 August 2026 Submitted via Website
Overall Experience

My mother spent the last four and a half years of her life at Mistley Manor. This care home is a very special place with staff going the extra mile to ensure residents are treated with respect and that they enjoy their days here not just left sitting in their room. The activities and garden area made it an enriching experience for mum with regular trips out. Towards the end of my mums life the assistance she had with eating and ensuring she enjoyed her food was essential in maintaining her health until her last days. Coming from a house to a care home is a daunting experience but Mistley Manor manage that so well so that this place becomes their home not just a facility of last resort. I cannot praise them enough.

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Review from Carola J (Daughter of Resident) published on 12 August 2026 Submitted via Website
Overall Experience
My mother came to stay for a week's respite stay after a traumatic injury. Upon arrival we were met by a cold receptionist who quickly ushered us up to the room with no welcome or kindness. Once in the room she then demanded that payment be made before we even had a chance to put our bags down. This had to be made at the front desk so meant going back down two floors to do it. Surely a proper greeting is standard for someone leaving their home under difficult circumstances to stay at Mistley Manor. I hope that this can be addressed and you find a way to make payment in a more efficient and less curt manner.

The room was adequate and the food appalling but some of the staff were great. So overall very average experience and we won't be recommending or staying again.

Reply from Emmie Volf, HR Manager at Mistley Manor

Thank you for sharing your feedback. We understand coming into care is an emotional time, and we want every resident to feel supported. We were concerned to read the comments on your mother's welcome and will investigate accordingly.

Respite stays are required to be paid for prior to admission;...  

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Review from Christine G (Daughter of Resident) published on 13 May 2026 Submitted via Website
Overall Experience

We arranged a short respite stay for mum after our Dad had to go into hospital. Mistley Manor team could not have been more accommodating, organising an assessment call quickly and allowing mum to check in at the weekend which I understood was not necessarily usual. Every member of staff was kind and helpful and the room my mum had was very comfortable and spacious. My mum has early stage Alzheimer's but enjoyed socialising in the restaurant and even a morning shopping and coffee trip. She said she would be very happy to return. Peace of mind, comfortable and spotless accommodation, kind and warm (but not patronising) staff - very happy with our first experience here.

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Review from Mark R (Respite Resident) published on 5 May 2026 Submitted via Review Postal Card
Overall Experience

I resided at the above care home post-triple bypass surgery for a two-week convalescence stay. Despite being significantly younger than the average care home resident at 63, the staff made me more than welcome, and provided every assistance to ensure I benefited from my initial post op recovery stage, whilst residing at the home. Facilities, management, catering, care provided, cleanliness etc were all fantastic, and my visit was more akin to staying at an upmarket hotel. Just what was needed in the circumstances.

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Review from P F (Mother of Resident) published on 2 May 2026 Submitted via Website
Overall Experience
Staf from management to the floor were friendly and very help.
They helped with restbite for my mother, and helped during a difficult time and accepted my mother over easter.
Thank you all.
The care home is buetifully, very clean, great food and all staff friendly and helpful.

Cant say more.

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Review from Gay D (Daughter of Resident) published on 20 April 2026 Submitted via Website
Overall Experience

My mother had the best care possible at Mistley Manor everyone there was so kind and caring to my mum and myself at what was a very difficult time. But managers administrstors senior nurses carers catering staff activity workers cleaners hairdressers and laundry staff (I hope i haven't forgotten anyone) rallied round helping not only mum but supporting me to and for that i can't praise them enough.

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Review from Hazel R (Daughter of Resident) published on 8 April 2026 Submitted via Website
Overall Experience

My Mum stayed for a weeks respite. All staff were kind, caring and went out of their way to make her feel comfortable and cared for. They took time to find out about her individual needs and made efforts to meet those needs.

Reply from Emmie Volf, HR Manager at Mistley Manor

Thank you for your kind review - we are so pleased your mum felt comfortable and cared for.

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Review from L G (Daughter of Resident) published on 19 March 2026 Submitted via Website
Overall Experience

My father had a respite stay for a couple of weeks whilst I was on holiday. Could not fault the home in any way. The initial and subsequent contacts with manager Joe were all really supportive, demonstrating insight and empathy into making sure the stay was a positive experience for my father and the family. My father thoroughly enjoyed the food and appreciated the kindness and help from the carers. The home is spotlessly clean and really well maintained. No hesitation in recommending. There was a full timetable of activities but my father chose to observe rather than engage!

Reply from Emmie Volf, HR Manager at Mistley Manor

Thank you so much for your kind review - we are so pleased your father enjoyed his stay.

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Review from S W (Daughter of Resident) published on 23 December 2025 Submitted via Website
Overall Experience

From first contact by telephone the staff at Mistley Manor were extremely helpful and professional. They made sure that mum was warmly welcomed and all her needs were taken care of. The room was perfect and allowed the family to spend precious time with her. All members of staff were friendly and efficient in co ordinating with external nurses to organise mums end of life care. Mum only managed a few mouthfuls of fish pie but said it was the best she had ever tasted. Would highly recommend Mistley Manor - it's a beautiful place with first class staff and facilities and touching aftercare. Thanks for everything .

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Review from Sue E (Wife of Resident) published on 9 December 2025 Submitted via Postal Card
Overall Experience

A very warm, welcoming and friendly home. Carers are excellent - friendly and caring towards their clients. A high standard of attention to detail - pick up on issues that need dealing with. District nurse and doctor referred when slight problem occured. M.Manor is like and operates like a home not an institution. It's the best I could hope for.

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Review from Derek P (Son of Resident) published on 3 December 2025 Submitted via Website
Overall Experience

Apart from some crossed wires when my 94-year old mother had to go back into hospital, Mistley Manor, with its friendly and dedicated staff, has been a tonic for her. She was in poor condition after suffering a nasty fall at home last July in which she sustained a sub-dural haematoma. But the improvement she has made these past two months has been little short of a miracle - a testament to her cussedness and Mistley Manor's caring touch. Before her fall Mum was fiercely independent and living at home. Initially, she pined for her old life (all but impossible due to her new infirmities), but so positive has her experience of Mistley M been that it's not been mentioned in a while. And that is due simply to the excellence of the place and its staff.

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Review from Joanne M (Daughter of Resident) published on 20 November 2025 Submitted via Website
Overall Experience

I can't say enough in praise of Mistley Manor. Mum has been at Mistley for 3 plus years now and I have never ever doubted that it was the best place for her care. The whole process from the selection period, settling in and now long term care has been sensitively managed. All the staff are so welcoming and nothing is too much trouble. The family run business brings a 'family' feel to the whole environment. There is so much to do at Mistley Manor! There is always an activity of some sort both morning and afternoon, 7 days a week. They often have visits out to nearby places of interest too! Meal times are organised like it is the dining room at a fancy hotel with tables set out and the food is excellently prepared. I always feel that mum is being well looked after and I am comforted by the knowledge that she is safe at all times.

Reply from Emmie Volf, HR Manager at Mistley Manor

Thank you so much for your wonderful review! We are so pleased you are happy with the care your mother receives.

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Review from Mark J (Son of Resident) published on 20 November 2025 Submitted via Website
Overall Experience

Mistley Manor was fantastic from the moment we contacted the reception to enquire, through to admission of our Dad. The rooms are exceptional and a really good size. We visited 3 other homes in the area - Mistley Manor is just a huge step above all of them. Staff all excellent. Unbeatable

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Review from John A (Son of Resident) published on 20 November 2025 Submitted via Website
Overall Experience

My Mother was absolutely delighted with the care she received at Mistley Manor. Not only are the facilities wonderful but so were the staff that looked after her, all of them. They were all professional, cheerful, helpful and went out of their way to meet her needs. She has been there twice for respite care and I think actually looks forward to visiting. My family couldn't recommend them enough, fantastic.

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Review from David F (Partner of Resident) published on 14 November 2025 Submitted via Website
Overall Experience

Ellen has had three stays with Mistley Manor. Two were short stays and one a little longer when I was in Hospital last year. She was well looked after on all occasions. The staff are all friendly and some remember Ellen from her previous stays. Stephanie was also helpful in arranging the dates.

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Review from Russell S (Son of Resident) published on 12 November 2025 Submitted via Website
Overall Experience

The home does everything well. It's a lovely place with great staff. The greatest care is taken with my mother, and therefore, I have peace of mind. Mum is very happy, and all the residents are when I visit.

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Review from John G (Husband of Resident) published on 12 November 2025 Submitted via Website
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Very satisfied with the effort of the team to provide support in all areas. There's individuals who go well beyond what might be expected. We look forward to visiting and hearing about activities in support.

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Review from Rebecca R (Daughter of Resident) published on 12 November 2025 Submitted via Website
Overall Experience
My Father has been a resident at Mistley Manor for 2 1/2 years and is 100 years old. He is well cared for and feel that all the staff really find dad a much loved character and have his well being top of their list. He is always clean and his room immaculate and fresh smelling and sunny with a nice garden view.
The food is exceptional and meal times an important part of the day. The activities team really go above and beyond Lovely trips out to Duxford war museum, Colchester Zoo, Alpaca farm, lunch for the lads at local pub and singing, exercise classes, film nights, painting and creative times .
Mistley Manor ensured Dad had a memorable 100th birthday and the times that he has needed additional support with health issues liaised well with his family showing care and compassion .

I am sure no one wishes to be in a care home and we all long to live independently, but at the end of my life I'd be very happy to be cared for here .

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Review from Barbara F (Daughter of Resident) published on 12 November 2025 Submitted via Website
Overall Experience

Beautiful home, five star facilities, staff super helpful and warm and welcoming very kind to the residents. I wouldn't want my mum to be anywhere else but there. Excellent specialist dementia care unit. Always go above and beyond.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Mistley Manor.

Upcoming Events

There are no upcoming events for Mistley Manor.

Awards / Recognitions (1)

  • 03 Oct 2019Recipient: Mistley Manor

Accreditations

There are no accreditations posted yet for Mistley Manor.

Meet the Team (2)

Joe Volf
Joe VolfJob Title Registered ManagerJoined 2015

Registered Manager

Lisa Bartlett
Lisa BartlettJob Title Registered ManagerJoined 2017

ENMH, RNHM, BScHons Community Specialist Practice.

Frequently Asked Questions about Mistley Manor

What types of Care is Mistley Manor registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mistley Manor have?

There are 84 Single Rooms.

What are the Facilities & Services at Mistley Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Mistley Manor to the centre of Manningtree?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mistley Manor to verify any information. View our terms and conditions. Mistley Manor has an Enhanced Service -more info.