
Mistley Manor is an excellent care home with amazing staff and management teamMandy C(Daughter of Resident/Service User)

Beautiful home, five star facilities, staff super helpful and warm and welcomingBarbara F(Daughter of Resident/Service User)


Mistley Manor is an excellent care home with amazing staff and management teamMandy C(Daughter of Resident/Service User)

Beautiful home, five star facilities, staff super helpful and warm and welcomingBarbara F(Daughter of Resident/Service User)


Mistley Manor is a luxury residential care environment, tailoring services to suit quality of life within a tranquil and rural setting.
Versatile packages can include long-term care and respite, with the home also having the expertise to provide personalised dementia care packages.
The latest sector research has been taken onboard and care workers are committed to a bespoke approach throughout the home. As well as relaxing lounge areas, there is also a cinema room and bar to enjoy.
Care Provided by Mistley Manor
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mistley Manor for full pricing details and T&Cs.
Contact Mistley Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Stour Valley Care Group
- Private Owned
Person in charge
- Joe Volf(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (84)
- Single Rooms with ensuite Wet Room (70)
Visiting
- Upon arrival, visitors must report straight to reception to sign in. This is also where the main offices can be found.
Parking
- Mistley Manor has 10 parking spaces at the front of the building, additional parking is round the back with around 40 spaces.
Mistley Manor Reviews (74)
Mistley Manor has a Review Score of 9.9 (9.903) out of 10, based on 35 reviews in the last 2 years.
Over all time Mistley Manor has 74 reviews.
The carers and other staff were all extremely kind, helpful and respectful to my father, who, at times due to his condition, could be demanding. The seniors and carers never complained about any task they needed to do for my father, some of which was beyond their remit, which was much appreciated by my mother and I.
My father was very happy at Mistley Manor up until he passed away. I would have no hesitation in recommending Mistley Manor.
Excellent accommodation - rooms are very comfortable. Consistency in carers/staff who know residents well. Sometimes health issues are not followed up with a GP but urgent issues are acted on immediately. Personal care is not sufficient for the needs of my mother.
I have marked safety/security as poor as it relates to one difficult resident who has been able to wander into my friend's room on several occasions, causing concern. The staff do their best to manage him, though it is a difficult task.
All members of staff have always been extremely helpful, supportive and helpful. The care over the past 18 months has been exemplary.
Furthermore, the care extends to the family and means they offer a complete and holistic service. Every one of the staff knows every resident by name and all the care staff, the gardeners, cleaners, reception staff carry out their duties with a smile. The people who look after my parents directly are patient, kind, gentle and possess a good sense of humour, anticipating and meeting their complex needs. I cannot tell you what a fantastic home Mistley Manor is and how highly rated (outstanding) and would recommend it to anyone looking for a safe, high-quality home offering excellent care with dignity and respect.
The seniors are very efficient and informative and nothing is too much trouble for them.
The reception staff are welcoming and helpful.
Overall I have been very impressed with the care my aunt has received.
This is the most wonderful place imaginable. All the staff give 110%, time and care. The food is perfect for our needs. There is so much space in all the private and public rooms and corridors and so tasteful. What more can I say, we are so lucky to have found you.
Very good care home - more like a hotel - friendly staff, all very helpful and caring. Mum was looked after very well during her stay after breaking her wrist and we, her family, were happy that she was getting the necessary care while she was temporarily incapacitated.
He is very happy and we both appreciate that he is so well looked after, as I am no longer able to care for him myself.
My father lived here for just over 3 years. In that time he was treated as a member of the family and he thought of Mistley Manor as his home. The staff without exception demonstrated a warm and personal approach in their care delivery, always treating him with the highest levels of dignity and respect. Likewise, they were a tremendous support to myself and my family and we cannot thank the whole team enough.
The owners are based on site and along with the rest of the Management team are available to discuss any matter very quickly.
My mother was admitted for emergency respite care overnight and the care home staff could not have been more helpful and professional. I felt completely confident that my mother was in safe and caring hands at the end of her life and receiving the constant attention she needed for her condition.
My older sister was suffering with Dementia and as Mistley Manor was extremely local to us, I decided to move her from her current home in Dorset. The move was seamless, with the Mistley Manor team (at all levels) doing everything within their power to make my sister feel welcome in her new home. The decor and style in Mistley Manor is like no other I have seen in a care home and is more reminiscent of an upmarket boutique hotel but with a warm and homely atmosphere. The food is also of a very high standard. Friends of ours who came to visit my sister were amazed at how lovely it was. Unfortunately, my sister was in the final stages of her Dementia and sadly died a few weeks ago, but I will not forget the level of care, patience and kindness that the staff and management consistently provided. Nothing was too much trouble and any specialist care or advice required either by a healthcare or other professional service was promptly acquired. I would strongly recommend Mistley Manor and as a relatively new care home just hope they manage to sustain the high standards that differentiates them from other homes.
5* hotel quality accommodation. My partner enjoyed his respite stay at Mistley Manor and praised the staff frequently. He particularly liked the licenced bar and being able to have a beer or wine with his meal. The facilities and care are second to none and the staff are very helpful in every respect.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Mistley Manor.
Awards / Recognitions (1)
- 03 Oct 2019Recipient: Mistley Manor
Meet the Team (2)

Registered Manager

ENMH, RNHM, BScHons Community Specialist Practice.
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