Mistley Manor

I would happily recommend Mistley Manor to friends and family, and I know both my parents would happily stay there again if the need arose.

I have no hesitation in highly recommending Mistley Manor.

Mistley Manor, its staff and management, have demonstrated exemplary care, for both of my parents. All, without exception, have taken a very personal interest in their emotional and physical well-being. During my Father's short illness and following his passing, they have shown the utmost kindness and respect for all members of the family - and of course - especially for my Mother. She considers it to be her home and would be devastated to leave - having made some lovely friends in both other residents and staff. We have been overwhelmed by all aspects of the care provided by the whole team at Mistley Manor, nothing is too much trouble for anyone, going above and beyond what would normally be expected, in every way - thank you.

I cannot thank all the staff at Mistley Manor enough and will recommend to anyone I know who needs excellent care.

My father was very happy at Mistley Manor up until he passed away. I would have no hesitation in recommending Mistley Manor.

Excellent accommodation - rooms are very comfortable. Consistency in carers/staff who know residents well. Sometimes health issues are not followed up with a GP but urgent issues are acted on immediately. Personal care is not sufficient for the needs of my mother.

I have marked safety/security as poor as it relates to one difficult resident who has been able to wander into my friend's room on several occasions, causing concern. The staff do their best to manage him, though it is a difficult task.

All members of staff have always been extremely helpful, supportive and helpful. The care over the past 18 months has been exemplary.

Furthermore, the care extends to the family and means they offer a complete and holistic service. Every one of the staff knows every resident by name and all the care staff, the gardeners, cleaners, reception staff carry out their duties with a smile. The people who look after my parents directly are patient, kind, gentle and possess a good sense of humour, anticipating and meeting their complex needs. I cannot tell you what a fantastic home Mistley Manor is and how highly rated (outstanding) and would recommend it to anyone looking for a safe, high-quality home offering excellent care with dignity and respect.

Overall I have been very impressed with the care my aunt has received.

This is the most wonderful place imaginable. All the staff give 110%, time and care. The food is perfect for our needs. There is so much space in all the private and public rooms and corridors and so tasteful. What more can I say, we are so lucky to have found you.

Very good care home - more like a hotel - friendly staff, all very helpful and caring. Mum was looked after very well during her stay after breaking her wrist and we, her family, were happy that she was getting the necessary care while she was temporarily incapacitated.

He is very happy and we both appreciate that he is so well looked after, as I am no longer able to care for him myself.

My father lived here for just over 3 years. In that time he was treated as a member of the family and he thought of Mistley Manor as his home. The staff without exception demonstrated a warm and personal approach in their care delivery, always treating him with the highest levels of dignity and respect. Likewise, they were a tremendous support to myself and my family and we cannot thank the whole team enough.

The owners are based on site and along with the rest of the Management team are available to discuss any matter very quickly.

My mother was admitted for emergency respite care overnight and the care home staff could not have been more helpful and professional. I felt completely confident that my mother was in safe and caring hands at the end of her life and receiving the constant attention she needed for her condition.

My older sister was suffering with Dementia and as Mistley Manor was extremely local to us, I decided to move her from her current home in Dorset. The move was seamless, with the Mistley Manor team (at all levels) doing everything within their power to make my sister feel welcome in her new home. The decor and style in Mistley Manor is like no other I have seen in a care home and is more reminiscent of an upmarket boutique hotel but with a warm and homely atmosphere. The food is also of a very high standard. Friends of ours who came to visit my sister were amazed at how lovely it was. Unfortunately, my sister was in the final stages of her Dementia and sadly died a few weeks ago, but I will not forget the level of care, patience and kindness that the staff and management consistently provided. Nothing was too much trouble and any specialist care or advice required either by a healthcare or other professional service was promptly acquired. I would strongly recommend Mistley Manor and as a relatively new care home just hope they manage to sustain the high standards that differentiates them from other homes.

5* hotel quality accommodation. My partner enjoyed his respite stay at Mistley Manor and praised the staff frequently. He particularly liked the licenced bar and being able to have a beer or wine with his meal. The facilities and care are second to none and the staff are very helpful in every respect.