Mistley Manor

I am sure no one wishes to be in a care home and we all long to live independently, but at the end of my life I'd be very happy to be cared for here .

Beautiful home, five star facilities, staff super helpful and warm and welcoming very kind to the residents. I wouldn't want my mum to be anywhere else but there. Excellent specialist dementia care unit. Always go above and beyond.

My sister-in-law sadly passed away with Alzheimers at the beginning of September having spent her last four years in Mistley Manor. During all of that time we were extremely satisfied with the care and compassion she received, and we had no complaints whatsoever. The food was of a high standard, and the activities such as art, music, and dance were greatly appreciated. We would particularly like to thank the home for the support they gave us, the family, in her final days. We were very grateful for this at a difficult time. We would thoroughly recommend Mistley Manor to anyone needing to consider placing a relative or friend in care.

This is definitely the best place for our mother, now that she can't live alone. Firstly the staff are wonderful. That is ALL staff. So friendly and know our mother very well straight from when she first moved in. Rooms are lovely and the communal areas clean and welcoming. The whole place has an air of calmness which is just lovely.

Always a welcoming at reception when visiting our dear friend. When we see our friend she is always clean and smart. She always enjoys her meals, indeed we have also eaten lunch with her. The meals are of good standard and there is a nice varied menu to hold her interest. When approached the staff have always been helpful and courteous. This make the visit even more comfortable. The general appearance of Mistley Manor is always of good standard including the well planned garden areas.

Mistley Manor really looked after my Father, the carers were brilliant. Office and reception staff were really genuine and kind in fact everyone was. Only issue was the arrival when there wasn't a chair for dad as requested when we looked round, but it was sorted in quick time, so amazing

My mum moved into the care home originally to give my dad some respite as she suffers with Alzheimer's. The love and care of the staff, not just the careers, but the cleaners, the tea ladies, the cleaners, reception ladies, ended up with us moving her in full time. She has got some of her life back with more freedom to do what she wants knowing the team look after her so well. Highly recommend (and the cakes are amazing)

Thank you all

Dad was at Mistley Manor for respite care for a month and received very good care during his stay. On arrival the maintenance team were especially helpful to get all the necessary equipment that Dad needed sourced and working for him. All the staff are very personable and cheerful. Dad especially praises the chefs at Mistley Manor and the high quality and range of the meals on offer.

She has settled there and is happy and fulfilled in life and I cannot honestly say there is nothing that is too much trouble for them. I would recommend Mistley Manor to anybody looking to live the rest of their lives in a safe and happy environment.

My brother moved into Mistley Manor in early January 2025 so I do not have a huge experience but what I have seen and heard leads me to be happy that my brother is in safe hands. I like very much how the staff handle feeding residents who need it at lunchtime.

There's not one thing about Mistley Manor that isn't 5-star in my opinion.

My sister, who has Alzheimer's, has been a resident at Mistley Manor for 3 years and has never had any complaints about her room, care or food. She is kept occupied with creative and gentle physical activities and trips to nearby garden centres, beaches and the local church. The staff take a personal interest in her and check on her hourly at night. I would have no hesitation in recommending this excellent care home.

I am very happy and satisfied with the care and help my husband receives at Mistley Manor. It gives me satisfaction that he is well looked after at all times. It is nice you can always speak to management anytime if you have any questions. I am more than happy.

Since our mother moved into Mistley Manor, she has been very happy and settled and we couldn't wish for better care. She takes part in stimulating activities and is much more alert, interested in everyday things and is much more active physically. She absolutely loves the food and has put on weight, which is a relief as she had lost a lot of weight in the last couple of years. The staff are just fantastic and being able to have her hair and nails done regularly is lovely to see. Mum moving to Mistley Manor has given my brother and I peace of mind, so thank you to everyone involved in her care.

The quality of care is excellent and the emotional and physical well being of our mother is always carefully considered. Staff are always available to listen and reassure all is well. All staff have got to know our mother well and know what she likes, even her favourite biscuit. Our mother has always been very happy at Mistley Manor which in turn makes us happy too.

My husband has been a resident for 14 months after a few years of respite and daycare. He has been looked after very well by the caring staff. The food is first class and my husband has regained previously lost weight. He is as content as he can be and the care staff have come to know his ways.

My mother moved into Mistley Manor in October 2024. The transition was handled superbly by all of the team and she has settled in really quickly. The level of care engaged and caring attitude of staff, quality of food and overarching ethos at the home are second to none. Very varied activities are offered by the excellent in-house team. The staff know all residents by name from day one. All staff are engaged in making life at Mistley Manor like a home from home. The ratio of care staff to residents is excellent. All problems we have raised have been resolved quickly and with good communication. Staff and management take responsibility for ensuring resident's concerns are listened to and agreed actions are implemented. Very holistic attitude to residents and interaction with staff and other residents very impressive.

My mother had a 2-week respite stay when I was unable to care for her. She had a lovely spacious room with an en-suite shower room. She had a lovely stay. There were lots of activities which she was encouraged to join and these were very good for her mental wellbeing. Staff were friendly and helpful.

Mum was diagnosed with dementia in 2021, Dad and I were determined to care for Mum at home but eventually, it became impossible. Admitting it was time for Mum to go into a care home was the hardest decision to make but a year on from Mum first going to Mistley Manor, she is settled and much calmer as her anxiety is managed, she's even starting to put on a bit of weight as the food is so nice. It was the staff that made us choose Mistley Manor, they are exceptional, not only with Mum but help me too and you can tell they genuinely care about their residents who they treat with love and dignity. One carer told me after visiting her grandma in a care home when she was little she decided then that she wanted to become a carer so she could be a granddaughter to all the residents she cared for and this is the general feeling you get from all the carers I've met who've helped Mum on her journey. I know Mum is safe, cared for and treated with dignity and I am so very grateful to Mistley Manor.