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Mistley Manor

2 Long Road, Mistley, Manningtree, Essex CO11 2HN
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Mistley Manor is an excellent care home with amazing staff and management teamMandy C(Daughter of Resident/Service User)
Mistley Manor, Manningtree
Beautiful home, five star facilities, staff super helpful and warm and welcomingBarbara F(Daughter of Resident/Service User)
Mistley Manor, Manningtree
Mistley Manor, Manningtree

Mistley Manor is a luxury residential care environment, tailoring services to suit quality of life within a tranquil and rural setting.

Versatile packages can include long-term care and respite, with the home also having the expertise to provide personalised dementia care packages.

The latest sector research has been taken onboard and care workers are committed to a bespoke approach throughout the home. As well as relaxing lounge areas, there is also a cinema room and bar to enjoy.

Care Provided by Mistley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000N/A
Residential Dementia CareFrom £1,000N/A

Contact Mistley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Stour Valley Care Group
  • Private Owned

Person in charge

  • Joe Volf(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (84)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Upon arrival, visitors must report straight to reception to sign in. This is also where the main offices can be found.

Parking

  • Mistley Manor has 10 parking spaces at the front of the building, additional parking is round the back with around 40 spaces.

Mistley Manor Reviews (74)

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9.9

Mistley Manor has a Review Score of 9.9 (9.903) out of 10, based on 35 reviews in the last 2 years. Over all time Mistley Manor has 74 reviews.

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Review from J R (Daughter of Resident) published on 31 October 2025 Submitted via Website
Overall Experience

Mistley Manor really looked after my Father, the carers were brilliant. Office and reception staff were really genuine and kind in fact everyone was. Only issue was the arrival when there wasn't a chair for dad as requested when we looked round, but it was sorted in quick time, so amazing

Reply from Emmie Volf, HR Manager at Mistley Manor

Thank you so much for your kind review! We apologise that your father's chair wasn't as requested but we are pleased to hear it was resolved quickly. We take all feedback seriously and your comments help us to continually improve our service.

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Review from R R (Daughter of Resident) published on 30 October 2025 Submitted via Website
Overall Experience

My mum moved into the care home originally to give my dad some respite as she suffers with Alzheimer's. The love and care of the staff, not just the careers, but the cleaners, the tea ladies, the cleaners, reception ladies, ended up with us moving her in full time. She has got some of her life back with more freedom to do what she wants knowing the team look after her so well. Highly recommend (and the cakes are amazing)

Reply from Emmie Volf, HR Manager at Mistley Manor

Thank you so much for your kind review - we are so pleased to hear your mother is enjoying her time here with us!

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Review from S G (Daughter of Resident) published on 30 October 2025 Submitted via Website
Overall Experience
I had only heard good things about Mistley Manor but wasn't expecting to have to make such an enormous decision so quickly.
Our mother has been a resident for the past 2 weeks and the care from staff in settling her in and making her room homely (thanks to the Handymen) has been wonderful. Who ever the staff member is eg catering/domestic or carer they all have time to have a chat with mum and make her feel special, that to me is priceless!

Thank you all

Reply from Emmie Volf, HR Manager at Mistley Manor

Thank you so much for your lovely review - we are delighted to hear that your mother is settling in well!

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Review from A L (Daughter of Resident) published on 30 October 2025 Submitted via Website
Overall Experience

Dad was at Mistley Manor for respite care for a month and received very good care during his stay. On arrival the maintenance team were especially helpful to get all the necessary equipment that Dad needed sourced and working for him. All the staff are very personable and cheerful. Dad especially praises the chefs at Mistley Manor and the high quality and range of the meals on offer.

Reply from Emmie Volf, HR Manager at Mistley Manor

Thank you so much for your lovely review - we are so glad your father enjoyed his stay!

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Review from Melanie S (Daughter of Resident) published on 11 March 2025 Submitted via Website
Overall Experience
I cannot praise this home or its staff and management for their high level of care and respect they show to my Mum and us as a family

She has settled there and is happy and fulfilled in life and I cannot honestly say there is nothing that is too much trouble for them. I would recommend Mistley Manor to anybody looking to live the rest of their lives in a safe and happy environment.

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Review from J T (Sister of Resident) published on 28 February 2025 Submitted via Website
Overall Experience

My brother moved into Mistley Manor in early January 2025 so I do not have a huge experience but what I have seen and heard leads me to be happy that my brother is in safe hands. I like very much how the staff handle feeding residents who need it at lunchtime.

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Review from Sue G (Daughter of Resident) published on 28 February 2025 Submitted via Website
Overall Experience
The carers are all superb with Mum, there's not one that doesn't relate and look after well. She knows them all even with her Alzheimers, which is of course getting worse. I have just had a care plan review and the two staff members were so on the ball and willing to give recommendations to myself and the family as to how to handle Mum's memory decline "bite-size info, don't overwhelm her". Also, they very much look on the positive as to how much Mum can still do and enjoy. She loves all the art activities and is really proud of all her creations. Thank you, Mistley Manor, you do a great job.

There's not one thing about Mistley Manor that isn't 5-star in my opinion.

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Review from J M (Sister of Resident) published on 28 February 2025 Submitted via Website
Overall Experience

My sister, who has Alzheimer's, has been a resident at Mistley Manor for 3 years and has never had any complaints about her room, care or food. She is kept occupied with creative and gentle physical activities and trips to nearby garden centres, beaches and the local church. The staff take a personal interest in her and check on her hourly at night. I would have no hesitation in recommending this excellent care home.

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Review from Jackie S (Wife of Resident) published on 28 February 2025 Submitted via Website
Overall Experience

I am very happy and satisfied with the care and help my husband receives at Mistley Manor. It gives me satisfaction that he is well looked after at all times. It is nice you can always speak to management anytime if you have any questions. I am more than happy.

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Review from J W (Daughter of Resident) published on 28 February 2025 Submitted via Website
Overall Experience

Since our mother moved into Mistley Manor, she has been very happy and settled and we couldn't wish for better care. She takes part in stimulating activities and is much more alert, interested in everyday things and is much more active physically. She absolutely loves the food and has put on weight, which is a relief as she had lost a lot of weight in the last couple of years. The staff are just fantastic and being able to have her hair and nails done regularly is lovely to see. Mum moving to Mistley Manor has given my brother and I peace of mind, so thank you to everyone involved in her care.

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Review from S G (Son of Resident) published on 7 February 2025 Submitted via Website
Overall Experience

The quality of care is excellent and the emotional and physical well being of our mother is always carefully considered. Staff are always available to listen and reassure all is well. All staff have got to know our mother well and know what she likes, even her favourite biscuit. Our mother has always been very happy at Mistley Manor which in turn makes us happy too.

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Review from Ruth S (Wife of Resident) published on 5 February 2025 Submitted via Website
Overall Experience

My husband has been a resident for 14 months after a few years of respite and daycare. He has been looked after very well by the caring staff. The food is first class and my husband has regained previously lost weight. He is as content as he can be and the care staff have come to know his ways.

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Review from P C (Son of Resident) published on 4 February 2025 Submitted via Postal Card
Overall Experience

My mother moved into Mistley Manor in October 2024. The transition was handled superbly by all of the team and she has settled in really quickly. The level of care engaged and caring attitude of staff, quality of food and overarching ethos at the home are second to none. Very varied activities are offered by the excellent in-house team. The staff know all residents by name from day one. All staff are engaged in making life at Mistley Manor like a home from home. The ratio of care staff to residents is excellent. All problems we have raised have been resolved quickly and with good communication. Staff and management take responsibility for ensuring resident's concerns are listened to and agreed actions are implemented. Very holistic attitude to residents and interaction with staff and other residents very impressive.

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Review from J J (Daughter of Resident) published on 3 February 2025 Submitted via Website
Overall Experience

My mother had a 2-week respite stay when I was unable to care for her. She had a lovely spacious room with an en-suite shower room. She had a lovely stay. There were lots of activities which she was encouraged to join and these were very good for her mental wellbeing. Staff were friendly and helpful.

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Review from B M (Daughter of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

Mum was diagnosed with dementia in 2021, Dad and I were determined to care for Mum at home but eventually, it became impossible. Admitting it was time for Mum to go into a care home was the hardest decision to make but a year on from Mum first going to Mistley Manor, she is settled and much calmer as her anxiety is managed, she's even starting to put on a bit of weight as the food is so nice. It was the staff that made us choose Mistley Manor, they are exceptional, not only with Mum but help me too and you can tell they genuinely care about their residents who they treat with love and dignity. One carer told me after visiting her grandma in a care home when she was little she decided then that she wanted to become a carer so she could be a granddaughter to all the residents she cared for and this is the general feeling you get from all the carers I've met who've helped Mum on her journey. I know Mum is safe, cared for and treated with dignity and I am so very grateful to Mistley Manor.

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Review from J C (Daughter of Resident) published on 19 June 2024 Submitted via Postal Card
Overall Experience

My mum has just had some respite at Mistley Manor. She thoroughly enjoyed her stay. Her every need was catered for, and we had complete peace of mind. She will definitely stay again.

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Review from Mandy C (Daughter of Resident) published on 7 March 2024 Submitted via Website
Overall Experience

Mistley Manor is an excellent care home with amazing staff and management team. The care my father received was exemplary, each member of the team treated him with kindness and respect. In a world where almost weekly, we read of the elderly being mistreated at the hands of those who are supposed to care for them, what a relief to find such a safe and caring home for my father. Thank you.

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Review from Jan S (Respite Resident) published on 18 October 2023 Submitted via Website
Overall Experience
Excellent care for 3 weeks during respite and recuperation from a major operation. All staff helpful and diligent. Medicines administered only by senior staff on the floor. The food is very good indeed and all facilities well cared for. Rooms cleaned well every day. Nothing too much trouble for staff or management.
I would thoroughly recommend this care home and would return in the future if I needed to. It is infinitely better than the other six I researched prior to choosing. It was also recommended by a friend and the staff at the hospital where I had my operation.

I did not participate in any activities during my stay but through observation, these seemed well attended and varied with outside trips as well as on site. I did not use the hairdressers but observed that many residents did so.

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Review from Paul M (Respite Resident) published on 17 July 2023 Submitted via Website
Overall Experience

Mum needed some respite care after a minor operation and also to give the family the space to go on holiday and recharge the batteries. Mistley Manor is a very caring and professional operation and the premises are outstanding. Mum was refreshed after her stay and I really appreciated the little touches like the nail varnish. My only drops in the marks were because we had some confusion over her using the walker which kept reappearing even though we had said she should not use it for the first two weeks and her hearing aids were not always kept charged up. It is an expensive place to stay and even though we got a special rate it was still a lot of money.

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Review from John G (Son of Resident) published on 17 February 2023 Submitted via Website
Overall Experience

The facilities were very good and the staff could not have been more helpful. Mum was happy with her room, the food was excellent and all the team were friendly and professional but unfortunately, she missed her home too much, so didn't stay permanently, just a respite break.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

  • 03 Oct 2019Recipient: Mistley Manor

Meet the Team (2)

Joe Volf
Joe VolfJob Title:Registered ManagerJoined: 2015

Registered Manager

Lisa Bartlett
Lisa BartlettJob Title:Registered ManagerJoined: 2017

ENMH, RNHM, BScHons Community Specialist Practice.

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