
We couldn't fault the care the staff gave her.L B(Daughter of Resident/Service User)

An excellent place to stay for convalescence following my operation.C T(Resident / Service User)

I am very happy here. Staff are so kind to me.D R(Resident / Service User)

We couldn't fault the care the staff gave her.L B(Daughter of Resident/Service User)

An excellent place to stay for convalescence following my operation.C T(Resident / Service User)

I am very happy here. Staff are so kind to me.D R(Resident / Service User)

Anchor's Moore Place provides luxurious and comfortable surroundings to up to 60 older people whilst providing first-class care and support.
Moore Place continues to welcome new residents for quality residential and dementia care on both a permanent basis and on a shorter-term, trial-stay basis.
The home benefits from the pretty surroundings of the Surrey Green Belt whilst being set in its own landscaped grounds with outdoor seating areas for customers...
Care Provided by Moore Place
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Lift
- Gardens
- Bar/Café
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs, size or location of room and other factors. Colleagues at Moore Place will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Moore Place for full pricing details and T&Cs.
Contact Moore Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Chelsea Card (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors are welcome at Moore Place.
Parking
- Onsite parking is available, including disabled spaces.
Moore Place Reviews (89)
Moore Place has a Review Score of 9.8 (9.831) out of 10, based on 17 reviews in the last 2 years.
Over all time Moore Place has 89 reviews.
Whilst certainly expensive, Moore Place is a new, bright, friendly home with good facilities. The staff are all very helpful and responsive to the needs of the people they care for. Now that the teething problems have been solved, there is a good range of activities that residents can participate in or enjoy the privacy and quiet of their own room as they prefer. Overall, I cannot see my mother being as comfortable and cared for in any other home that I have seen. Whilst ageing is a difficult process for all concerned, Moore Place makes those latter years as comfortable and pleasant as possible.
My neighbour used Moore Place Care Home over Christmas as she has no immediate relations. When she fell ill after Christmas at the age of 92 and decided she could not live alone anymore and chose Moore Place because of her past experience.
She has an old friend and a neighbour already in Moore Place so it was easy to decide her future, comfort and peace of mind was to return and enjoy her later years.
Morre Place has given him a new lease of life. He has made friends and is happier than I've seen him for a long time.
My mother is the first occupant of a very well appointed room with an attractive view across the garden. The staff are excellent; very willing and responsive and universally friendly. The decision to move to a care home is never easy but the overall quality of Moore Place has made it a positive experience.
He has recently moved in and is enjoying his stay enormously. The staff are exceptional - genuine and friendly, they go out of their way to make my father's day special. A big thanks goes to the customer relations manager and regional support manager.
I am extremely happy that my mother has settled happily into Moore Place after initial problems she particularly likes the kind friendly staff. However I would like to know exactly what she is offered for her main meal and I find that there is a lack of communication between the staff/family and client.
Thank you for taking the time to complete the feedback on Moore Place which has been shared with the staff, we are pleased to say we have just employed a head chef who is now in our kitchen and is talking to our residents regarding their views on the food we provide to enhance the experience for...
All the staff have been refreshingly professional, caring, understanding and supportive for my mother and for us as a family going through this stage of her life. Moore Place have understood and provided for my mother's needs in a precise and competent manner, even down to an early morning cup of tea in bed. Having visited on numerous occasions, I have witnessed at first hand the gentleness, humour and general camaraderie between the staff and residents. What a gem!
Moore Place is a newly-built residential care home. We moved my Mum into this home following poor experiences in her previous home. Moore Place is a beautifully decorated environment with large well-furnished rooms to a modern design. Staff and care standards are excellent. We are very pleased with this move and my Mum who is 93 years old is enjoying herself.
This care home opened on 4th December 2015. My mother was the second resident to move in. Her room is beautifully furnished, that is one of the most important things for her that she feels comfortable in there and it is very welcoming. The home itself is just wonderful, beautifully positioned within easy reach of Esher town centre and a vast array of shops and restaurants. The staff without exception are friendly and kind, any problems they sort out. Always willing to go that extra mile. My mother does not have dementia , she just needs to be looked after. We are happy she is there being well cared for, believe me we'd not leave her if she wasn't. Most importantly my mother is happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 24 August 2026We currently have three vacancies for care. Please contact Moore Place directly for further details.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Moore Place.
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Anchor
- 31 Jan 2025Recipient: Anchor
- 31 Jan 2024Recipient: Moore Place
Accreditations
There are no accreditations posted yet for Moore Place.
Meet the Team (2)

Hi, I'm Claire Tinson, the Deputy Manager at Moore Place care home in Esher.
My journey in care began 25 years ago when I started as a care assistant in a small independent care home in Esher. After taking a short career break to raise my family, I joined the NHS, where I spent many years working in both clinical and administrative roles. Although I valued my time in the NHS, I soon realised how much I missed the continuity of care and the deep relationships that come from working in a care home setting.
In December 2017, I returned to that environment by joining Moore Place as a bank Care Assistant, and I loved every minute of it. By September 2018, I made the decision to leave the NHS and became a full-time Team Leader at Moore Place, managing the ground floor alongside Chelsea. I spent four incredibly fulfilling years here, and the residents and staff quickly became my second family. This sense of unity and dedication was never more evident than during the COVID-19 pandemic, when—despite the fear and uncertainty—we pulled together as a team and gave everything we had. One of our proudest accomplishments was navigating that time without the need for any agency staff.
I left Moore Place to broaden my management experience and, for the past two and a half years, have been leading a reception team at a world-renowned veterinary practice. While the role brought valuable experience and new challenges, my heart always remained with Moore Place.
When I saw the Deputy Manager position advertised, I knew immediately that I had to apply. I’m absolutely thrilled to return, and I look forward to getting to know all the residents and families, and to supporting them in living happy, fulfilled lives.

I joined Anchor over five years ago, moving into care from a career in hospitality during the COVID-19 pandemic. What started as a temporary role quickly became a real passion—I remember finishing one of my first shifts and realising I’d found something I genuinely loved. From there, I progressed from Care Assistant to Team Leader, then Deputy Manager, and now Home Manager at Moore Place.
I’m proud of my experience in building strong, consistent teams and improving the quality of care, including successfully reducing reliance on agency staff to zero for a sustained period in my previous home, helping to improve continuity and outcomes for residents.
Creating a warm, welcoming environment where residents, families and colleagues feel valued and supported is really important to me. My leadership style is friendly, approachable and hands-on—I believe in being visible, leading by example, and encouraging open communication.
You’ll often see me around the home with my Jack Russell, Cathy, who loves being part of daily life and brings plenty of smiles to residents and the team.
I’m committed to ensuring Moore Place is a place where people feel safe, happy and truly at home.
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