All the staff are very friendly and responsive.Emma B(Daughter of Resident/Service User)
the staff at Moore Place have really helped the process for both my mum and myself.StJohn S(Son of Resident/Service User)
the key point was the consistently warm, friendly and helpful environmentDavid B(Husband of Resident/Service User)
All the staff are very friendly and responsive.Emma B(Daughter of Resident/Service User)
the staff at Moore Place have really helped the process for both my mum and myself.StJohn S(Son of Resident/Service User)
the key point was the consistently warm, friendly and helpful environmentDavid B(Husband of Resident/Service User)
Anchor's Moore Place offers elegant, comfortable surroundings for up to 60 older people, with first-class care and support.
Moore Place continues to welcome new residents for quality residential and dementia care on both a permanent basis and on a shorter-term, trial-stay basis.
The home benefits from the Surrey Green Belt surroundings and is set in its own landscaped grounds, with outdoor seating areas for customers and their families to enjoy.
Facilities...
Anchor's Moore Place offers elegant, comfortable surroundings for up to 60 older people, with first-class care and support.
Moore Place continues to welcome new residents for quality residential and dementia care on both a permanent basis and on a shorter-term, trial-stay basis.
The home benefits from the Surrey Green Belt surroundings and is set in its own landscaped grounds, with outdoor seating areas for customers and their families to enjoy.
Facilities include an activity/cinema room, coffee lounge, a beauty salon and several cosy lounges. Bright, spacious bedrooms are designed to the highest standard, each with an en-suite wet room and modern comforts such as under-floor heating.
A range of care packages are available, carefully planned to suit individual needs and interests.
Dementia care is available at Moore Place, where care colleagues receive regular training which ensures their approach always reflects best practice.
Meals are arranged based on each resident's tastes, preferences and dietary requirements. Menus are regularly changed to reflect seasonal meals and ingredients. Daily, weekly and monthly activities are arranged to support resident wellbeing.
Contact Moore Place to confirm what's included and get a personalised quote:
Fees can vary depending on care needs, size or location of room and other factors. Colleagues at Moore Place will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Moore Place for full pricing details and T&Cs.
Moore Place has a Review Score of 9.8 (9.842) out of 10, based on 19 reviews in the last 2 years.
Over all time Moore Place has 91 reviews.
My mother was a founding member of Moore Place since it opened over six years ago. She recently passed away. She arrived at Moore Place in 2016 with dementia after returning back to the UK from her home country, Sicily, following a heavy fall there. She spoke limited English, but that didn't...
My mother was a founding member of Moore Place since it opened over six years ago. She recently passed away. She arrived at Moore Place in 2016 with dementia after returning back to the UK from her home country, Sicily, following a heavy fall there. She spoke limited English, but that didn't matter. Because the staff went above and beyond to take great care of my mum. They made mamma feel welcomed, loved and respected. Their finest hour was during the Covid pandemic. They were amazing. Kept everyone safe, followed the rules and did everything possible for family to see loved ones. Staff were so imaginative in the ways they kept residents happy and safe. I was humbled by the experience and I owe them all a huge debt of gratitude and feel great respect and affection for them all. My mum was very happy at Moore Place; she loved her carers, her angels. They shared a warm relationship with lots of joy, charm, dignity and fun. And that amazing love and care lasted right up to her death, and beyond.
Thank you for taking the time to review Moore Place and we are pleased that you rate our care/support as excellent. We are very grateful for your wonderful feedback and I will make sure all colleagues at Moore Place are aware of this. It was lovely to have your mother living with us. Our team aim...
Thank you for taking the time to review Moore Place and we are pleased that you rate our care/support as excellent. We are very grateful for your wonderful feedback and I will make sure all colleagues at Moore Place are aware of this. It was lovely to have your mother living with us. Our team aim to provide the highest standards of care to each of our residents and enjoys getting to know everyone as an individual.
My mum was a resident at Moore Place for six years. She sadly passed away recently. I have no words that can express my deep thanks and gratitude towards all the carers. Their care and love were visible not only towards my mum but also towards the family. If there was a higher score available, I...
Mum was very happy at Moore Place and I am so happy to have been able to call it her home and also ours whenever we visited. Management did a great job at keeping all the residents safe during Covid. I genuinely believe that my mum was with us for all those additional six years, due to the dedicated and committed care that was given by the fantastic staff at Moore Place.
Thank you for taking the time to review Moore Place and we are very pleased that you rate our home as excellent in all areas. I will ensure that all colleagues at Moore Place are aware of this. It was our pleasure to care for your mum and she will be missed. It's a very high compliment that you...
Thank you for taking the time to review Moore Place and we are very pleased that you rate our home as excellent in all areas. I will ensure that all colleagues at Moore Place are aware of this. It was our pleasure to care for your mum and she will be missed. It's a very high compliment that you feel our care helped your mum's quality of life and we aim to care for everyone who lives at Moore Place as the unique individuals they are.
So moved Mum and Dad into the home in the middle of the pandemic. Sadly Dad passed away during 1st 6 months but due to the compassion and care of the whole team, Mum is a very happy and well looked after dementia patient. Due to how she is cared for, I really believe that the onset of memory loss...
So moved Mum and Dad into the home in the middle of the pandemic. Sadly Dad passed away during 1st 6 months but due to the compassion and care of the whole team, Mum is a very happy and well looked after dementia patient. Due to how she is cared for, I really believe that the onset of memory loss has slowed down. She gets involved in many activities and loves going out on minibus trips. The manager has been truly instrumental in guiding the whole team and creating a great place for Mum to live. Although the current manager has now been promoted to area manager his legacy will live on through his care and dedication to the home and making sure himself that the right predecessor is found. I can thoroughly recommend Moore Place to anyone looking for care.
Moore Place is a very well run care home. It has a happy welcoming atmosphere and the no agency staff policy means that carers get to know my mum and all her foibles. The staff are very accommodating and friendly and really seem to care. The facilities are excellent, bright spacious rooms. The...
Moore Place is a very well run care home. It has a happy welcoming atmosphere and the no agency staff policy means that carers get to know my mum and all her foibles. The staff are very accommodating and friendly and really seem to care. The facilities are excellent, bright spacious rooms. The entertainment calendar is good.
We could not be happier with the way in which our mother has settled. The staff have been attentive and everything we have asked for has been actioned. Our mother loves the food and the staff and is very content
We could not be happier with the way in which our mother has settled. The staff have been attentive and everything we have asked for has been actioned. Our mother loves the food and the staff and is very content
If there was a 6 star option I would have given it. The entire team and management at Moore Place are an exceptional group of people. My mother, who suffers from dementia, had been a resident of another home but I had to move her on discovering a low standard of care. It was a very upsetting...
If there was a 6 star option I would have given it. The entire team and management at Moore Place are an exceptional group of people. My mother, who suffers from dementia, had been a resident of another home but I had to move her on discovering a low standard of care. It was a very upsetting experience and I thought perhaps all 'care' homes were the same. Moore Place has proved me totally wrong. Every member of staff is kind, gentle and compassionate. They cannot do enough for Mum and genuinely seem to want to help her. As a result, Mum is calm and content. She seems to understand that they care for her and care about her. Their attention to the small details which makes Mum's life nicer is definitely noticed and appreciated by me. The high ratio of staff to residents means that the needs of the residents are anticipated so they are never left needing assistance and there is always company if they would like it. Exceptionally high quality, thoughtful and genuine care...thank you!
Cant rate highly enough. My mum needed some temporary respite after a fall, as she wasn't able to return home for a while. From inquiry to getting her settled the service was brilliant, all the staff and carers are so caring and kind and my mum found nothing was ever too much for them to do for...
As her daughter, I feel extremely at ease with her being there.
I chose Moore Place for my friend as I had dealt with them with my mother in 2019. I had looked at a couple of other homes before visiting Moore Place due to my mother needing respite care after a long stay in hospital and with myself and my family going on holiday. When I visited the home I was...
I chose Moore Place for my friend as I had dealt with them with my mother in 2019. I had looked at a couple of other homes before visiting Moore Place due to my mother needing respite care after a long stay in hospital and with myself and my family going on holiday. When I visited the home I was welcomed and shown around, then given the choice of rooms. Every member of staff I met along the way said hello and made me feel welcome. This made me realise that this was the right home for my mum. She really enjoyed her stay there.Then when my friend needed respite Moore Place was my first and only point of call. She initially went in for two weeks, however, unfortunately, she spent most of those in and out of hospital. She went back after stating she was not well enough to go home. Due to her deteriorating through age and health she has stayed on her own free will. I feel that with 24 hours care and people to socialise with, she is in the right place. Thank you Moore Place!
My mother has been a resident at Esher for approximately 7 months and in general she is settled. Her family are relaxed in knowing that she is in a good home and quite safe. The staff are very good and friendly. From what I have seen residents having their own room phone is quite unique and is...
The manager is good and I am sure he will sort out any issues arising if indeed there are any.
From the first day, we entered Moore Place, we were so impressed with the decor and space of this wonderful home. The staff, carers, administrative and managerial staff have been so kind to my mum in law and her family. Professional and caring. Especially in these Covid times. We have felt...
From the first day, we entered Moore Place, we were so impressed with the decor and space of this wonderful home. The staff, carers, administrative and managerial staff have been so kind to my mum in law and her family. Professional and caring. Especially in these Covid times. We have felt confident and assured of her long-term care. Thank you Moore Place.
My mum was very apprehensive coming into the care home, but everyone has made her so welcome, she has now settled down well and is enjoying herself. The staff are amazing and cannot do enough for her and also our family who visits regularly and nothing is too much trouble. We are delighted with the...
My mum was very apprehensive coming into the care home, but everyone has made her so welcome, she has now settled down well and is enjoying herself. The staff are amazing and cannot do enough for her and also our family who visits regularly and nothing is too much trouble. We are delighted with the care home and would gladly recommend it.
My mother has been in Moore Place Care Home for 3 years and we, as a family have seen considerable improvement during this time. 1) New, consistent top quality management heading up the team. 2) Employment of all permanent staff giving consistency of care and reduced risk of infection during Covid...
My mother has been in Moore Place Care Home for 3 years and we, as a family have seen considerable improvement during this time. 1) New, consistent top quality management heading up the team. 2) Employment of all permanent staff giving consistency of care and reduced risk of infection during Covid 19. 3) Better communication with families via Zoom and updates on care. 4) Structural changes to communal living areas to improve the living experience. 5) Cleanliness was always a concern during the early days but visually my mother is always clean and her hair washed, makeup applied showing real care despite her now limited capacity. I am looking forward to visiting her personal space i.e bedroom, bathroom, living space to make a full judgement of what I believe to be the now excellent standards. Proof of our confidence is a recommendation to a friend whose mother is shortly to move to Moore Place.
My father has been a resident at Moore Place for 2 and a half years now. He settled in quickly, has a modern comfortable room and has been extremely happy with the care he receives. It is a warm and welcoming home with a kind and approachable team. They have dealt with COVID extremely...
My father has been a resident at Moore Place for 2 and a half years now. He settled in quickly, has a modern comfortable room and has been extremely happy with the care he receives. It is a warm and welcoming home with a kind and approachable team. They have dealt with COVID extremely professionally and communicated regularly with all the families. I would be happy to recommend it to anyone looking for a care home for their relatives.
The last year has been challenging for everyone but Moore Place has adapted to the constantly changing guidelines quickly and always with the best interests of residents and staff. The staff must of had their own worries about themselves and their families but they continued to look after my mother...
My review is based on the last year.
Usually a good range of activities, some things obviously not possible at the moment, trips outside the...
Outstanding efforts made by staff during the lockdown.
The management team have remained in close communication with families and...
It is very reassuring to know that Mum is receiving such high quality care from such a wonderful team.
The manager and his team have always been very supportive to both my parents who are currently residing in the home. They respond quickly to all requests plus the regular Zoom meetings and emails have been great for keeping me updated on what's happening in the home since the start of the covid...
The manager and his team have always been very supportive to both my parents who are currently residing in the home. They respond quickly to all requests plus the regular Zoom meetings and emails have been great for keeping me updated on what's happening in the home since the start of the covid outbreak.
I live abroad, but travel back for 2 week spells every 3 months to spend with my mother. A lot...
Thank you to all at Moore Place!
I am so relieved and happy that my mother is living at Moore Place. She is so much happier than she was at home where she was isolated and lonely. She is shy and had lost confidence. She was provided with an instant family of friends and carers, and this has continued. I know how lovely the carers...
I am so relieved and happy that my mother is living at Moore Place. She is so much happier than she was at home where she was isolated and lonely. She is shy and had lost confidence. She was provided with an instant family of friends and carers, and this has continued. I know how lovely the carers are because I have seen it myself, most importantly, my mother is always full of praise and respect for them. If I call because she needs something when I’m talking to her ‘you’ (the carers) with a hugely reassuring ‘happy to help’ voice will immediately go and help her, it’s so cheering to hear. Mummy is happy, so I thank each and every one of you from the bottom of my heart. To be so selfless during this time, well I’ll be eternally grateful. Thank you to the new manager, he has definitely made improvements and for the staff, whose wellbeing really matters to me. Moore Place’s facilities include: a garden, activities, lovely food, laundry and ironed clothes meaning she can wear cotton blouses!
Well, I can gladly report that...
Good job... Very good job!
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
We currently have three vacancies for care. Please contact Moore Place directly for further details.
Residents and colleagues at Anchor care homes across Surrey are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
There are no upcoming events for Moore Place.
There are no accreditations posted yet for Moore Place.
Hi, I'm Claire Tinson, the Deputy Manager at Moore Place care home in Esher.
My journey in care began 25 years ago when I started as a care...
Hi, I'm Claire Tinson, the Deputy Manager at Moore Place care home in Esher.
My journey in care began 25 years ago when I started as a care assistant in a small independent care home in Esher. After taking a short career break to raise my family, I joined the NHS, where I spent many years working in both clinical and administrative roles. Although I valued my time in the NHS, I soon realised how much I missed the continuity of care and the deep relationships that come from working in a care home setting.
In December 2017, I returned to that environment by joining Moore Place as a bank Care Assistant, and I loved every minute of it. By September 2018, I made the decision to leave the NHS and became a full-time Team Leader at Moore Place, managing the ground floor alongside Chelsea. I spent four incredibly fulfilling years here, and the residents and staff quickly became my second family. This sense of unity and dedication was never more evident than during the COVID-19 pandemic, when—despite the fear and uncertainty—we pulled together as a team and gave everything we had. One of our proudest accomplishments was navigating that time without the need for any agency staff.
I left Moore Place to broaden my management experience and, for the past two and a half years, have been leading a reception team at a world-renowned veterinary practice. While the role brought valuable experience and new challenges, my heart always remained with Moore Place.
When I saw the Deputy Manager position advertised, I knew immediately that I had to apply. I’m absolutely thrilled to return, and I look forward to getting to know all the residents and families, and to supporting them in living happy, fulfilled lives.
I joined Anchor over five years ago, moving into care from a career in hospitality during the COVID-19 pandemic. What started as a temporary role...
I joined Anchor over five years ago, moving into care from a career in hospitality during the COVID-19 pandemic. What started as a temporary role quickly became a real passion—I remember finishing one of my first shifts and realising I’d found something I genuinely loved. From there, I progressed from Care Assistant to Team Leader, then Deputy Manager, and now Home Manager at Moore Place.
I’m proud of my experience in building strong, consistent teams and improving the quality of care, including successfully reducing reliance on agency staff to zero for a sustained period in my previous home, helping to improve continuity and outcomes for residents.
Creating a warm, welcoming environment where residents, families and colleagues feel valued and supported is really important to me. My leadership style is friendly, approachable and hands-on—I believe in being visible, leading by example, and encouraging open communication.
You’ll often see me around the home with my Jack Russell, Cathy, who loves being part of daily life and brings plenty of smiles to residents and the team.
I’m committed to ensuring Moore Place is a place where people feel safe, happy and truly at home.
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