Northcare Residences Stirling

20 Lower Bridge Street, Stirling FK8 1AA
Review Us
Top 20 carehome certificate
9.9 53 Reviews
  • Northcare Residences Stirling, Stirling
Northcare Residences is a purpose-built luxury care home in Stirling. The skilled and experienced team provide 24 hour nursing care which is tailored to each individual's unique support needs and wishes.

Each of the 65 generously appointed bedroom suites comes with hospitality and turn down services, a daily newspaper and passive alarm sensors. They are finished to the highest standards and include large en-suites with rain head showers, double bed, telephone facility, call bell, high speed wireless internet connectivity and Sky TV facility.

The interiors exude elegance- they are fresh, spacious and bathed in natural light. Communal areas include lounge and dining rooms, the Brasserie, the Sky Terrace, a hair and beauty salon and a cinema room.

There is a busy programme of activities and entertainment to choose from. Guests are welcomed; they can enjoy a complementary meal or even book the cinema room for special events with their loved one.
Show Northcare Residences Stirling on the Map

Care Provided by Northcare Residences Stirling

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2095
  • Self-Funded Residential Dementia Care: from £2095
  • Self-Funded Nursing Care: from £2095
  • Self-Funded Nursing Dementia Care: from £2095

Fees are fixed until April 2027

The price(s) shown are provided by the care home. Contact Northcare Residences Stirling for full pricing details and T&Cs.

Contact Northcare Residences Stirling to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Northcare Residences Stirling to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Robert Swann (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (65)

Parking

  • Onsite free car park

Northcare Residences Stirling Reviews (53)

9.9

Northcare Residences Stirling has a Review Score of 9.9 (9.940) out of 10, based on 48 reviews in the last 2 years.
Over all time Northcare Residences Stirling has 53 reviews.

Overall Experience
  • 51
  • 2
  • 0
  • 0
  • 0
Date Published
  • 53
  • 13
  • 21
  • 48
  • 5
Reviewer Connection to Northcare Residences Stirling
  • 23
  • 10
  • 6
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 53, showing 21-40
Review from Lillemor J (Wife of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very warm and professional welcome. A great treat for me. Only problem is availability and not being able to book respite. A tv in the room would have been appreciated. Buying a tv adds unnecessary cost.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you for taking the time to share your experience at Northcare Residences, Stirling. We are delighted that the respite period worked well for you both and that your overall experience was positive. We also sincerely appreciate your constructive feedback and hope to welcome you back in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian M (Friend of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friend has been at Northcare for 2 years come October. The home fully meets the needs of our friend with a homely atmosphere and we know she is in safe hands. Communication between the home and ourselves is very good. You are always made welcome starting from the front of the house manger. A consistent
high standard is met by the managers, nursing staff, carers, hospitality and house keeping staff. Most of all our friend is happy living there. We have already recommended Northcare residences to other people.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you for the lovely review and we are delighted your friend is happy here at Northcare Residences, Stirling. The team always strive to ensure a friendly welcome and to deliver high standards throughout the home. Thank you for sharing your experience and for recommending us to others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F C (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Northcare Stirling has exceeded our expectations.
The nursing staff and carers have a consistent high standard in taking the time to know my father.
They also have a genuine interest in providing for his needs and make time for conversation and interaction with other residents.
Northcare provides
a homely atmosphere with lovely food.
I know that he is in safe hands and most importantly he is settled and content and I can visit him in a relaxing and calm environment.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you so much for your kind words and for taking the time to share your experience with us. Our staff, both nursing and administrative, take great pride in delivering high quality, personalised care, and your feedback truly means a lot to all of us. Delighted that you can all enjoy quality time together in our Brasserie and outdoor roof terrace and are also able to enjoy the food and beverage on offer.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deirdre C (Daughter of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has settled very well in North Care. She has a lovely room and has been very well cared for by staff. My Mothers needs have changed considerably since she moved in and the staff have been excellent in adapting to her situation.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you very much for your feedback. It means a great deal to us to know that you feel your mum is well cared for in our home. Our team works hard to provide compassionate and personalised care, and your kind words motivate us to keep doing our best every day. If there's ever anything more we can do to support your mum or your family, please don't hesitate to reach out.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stuart B (Husband of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whata relief to find a care home like Northcare - more like a hotel than a nursing home, with friendly and attentive staff, easy parking and access, brand new and modern facilities, large and spacious rooms and communal spaces, fully flexible approach to person-centred care and making my wife's room
as homely as possible, and high quality food and service. Can't fault the Northcare team! Best compliment I can give is that my wife is happy, safe and stable there, and the whole family is delighted with the decision to choose Northcare.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you so much for your wonderful review! We are delighted to hear that it has been a very positive experience at Northcare Residences, Stirling. Our team works hard to maintain the highest standards in every aspect of our service. We take pride in creating a welcoming and enjoyable environment, and your kind words about our staff mean a lot to us. Thank you for sharing your experience, and are delighted your wife is happy and content.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine M (Niece of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt moved into Northcare residence in Stirling in March this year .
For me and my family it's peace of mind knowing she is well looked after with compassion and respect.
My aunt is happy with her room , food and facilities .
The building is kept immaculate throughout and is beautifully decorated
.
There are 'so many different activities for residents to do.
The in house services are first class from the management staff , nurses, carers , hospitality and housekeeping .
Family are always made welcome when
Visiting and can enjoy the Beautiful surroundings of the bistro for coffee and cakes served by the very welcoming hospitality staff.
I can't praise Northcare enough and wouldn't hesitate to recommend it to anyone thinking of Northcare for a loved one .
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you so much for your lovely review! We're absolutely delighted to hear that you've had such a positive experience with Northcare Residences, Stirling and that your Aunt is happy here. Your kind words truly mean a lot to the entire team as we're passionate about what we do, and feedback like this makes it all the more rewarding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F G (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After an initial visit, we decided that Mum would have a short respite stay in Northcare Residences. She has now had two visits, each lasting a week. She has only good things to tell us about her stay. I have also been very impressed with the facilities, and the professionalism and kindness of the staff.
Mum has particularly enjoyed participating in varied activities and she has been impressed with how welcoming the staff are to all her visitors.
We are pleased that we chose to go ahead with a respite stay at Northcare. It has been very straightforward to make all the arrangements from first contact to collecting Mum afterwards.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you for taking the time to share your experience at Northcare Residences, Stirling. We are delighted to hear that your mum had a restful and positive respite stay with us and that our team provided attentive care throughout her time here. Ensuring that all our residents, friends and family are all well looked after is a top priority, so your kind words are greatly appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael D (Son of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Northcare Stirling for a few weeks now. She was diagnosed with vascular dementia. The care she has received has been outstanding. I can now relax knowing my mum is receiving the best care possible. The staff are so friendly and the way they treat my mum is first class. Special mention
to the managers who made the move so easy. Their attention to detail was excellent. Also the nurses, care staff, and everyone in Wallace Suite in the way they care for my mum and treat her with dignity, my mum has already said they are like her 2nd family. The facilities are tremendous, we regularly go up to the brasserie for afternoon tea as a family. The staff there are brilliant. Rooms are very clean and spacious. There are daily activities, my mum really enjoys the singers. This care home has exceeded all our expectations.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you so much for taking the time to share such a glowing and heartfelt review. We are deeply touched by your kind words and honoured that your mum feels so at home here at Northcare Residences, Stirling. It means so much to us to know that the bonds our staff have formed with your mum make her feel special and part of a family. These relationships are the heart of what we do. We're also pleased to hear you appreciate the different spaces and entertainment we provide for residents, from the Cocktail Bar to the Brasserie with its endless supply of hot drinks and freshly baked cakes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Frazer S (Son of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Northcare Residences, Stirling following a terminal cancer diagnosis. The management at Northcare moved very quickly so that Dad could spend his final few weeks in a far more pleasant environment than a hospital ward. Northcare is unlike any other nursing care establishment I
have ever seen. It fully justifies the word "Residences" in its title. The accommodation in both public areas and bedroom suites is first class. All the staff made Dad and the family feel very welcome and nothing was too much trouble, including meeting complex dietary requirements. The quality of nursing care was exceptional in rapidly changing circumstances. It was a great comfort to see the expert palliative care given to Dad and the respect and dignity with which he was afforded at all times. I was also supported and kept informed during my visits and by telephone. I highly recommend Northcare Residences Stirling.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you so much for sharing your heartfelt experience with us. It means a lot to hear that the attention to detail, respect, and dignity provided by our staff have made such a positive impact during what must have been a difficult time. We're also glad that our communication and responsiveness to your father's needs were reassuring to you. Your kind words about our team, from management to our care staff, are truly appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first decision to visit, where front of house and the initial move were smooth and swift, to the ongoing exceptional care for us as a family, and for Mum, we are so very pleased we found Northcare in Stirling. Mum has advanced mixed dementia and is in the specialist dementia wing. It makes
an enormous difference having a team who "get" dementia. The care the team take of her is very good. The person centred care is excellent. The setting is like a hotel in quality. The brasserie to take Mum up for a coffee/ tea and cake is very useful as Mum feels she has gone out. And she loves the cakes! Mum has been in Northcare for 7 weeks and she has , at last, been putting on a little weight as she is being well looked after. Thanks to the whole team.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you so much for your review and kind words, I will pass on your comments to the whole team - feedback like this means so much to us! I'm really pleased to hear that you're happy with how mum is being cared for and that you have been able to enjoy the Brasserie facilities and our home baking.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alasdair M (Friend of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Northcare in Stirling is an excellent and modern home. The furnishings and surroundings are of 5 star quality. Staff are excellent and could not be more helpful. They have helped my friend settle in which took a while as he very anxious in leaving his home due to his need for 24 hour nursing care. The
staff are very helpful at all times and care for all his needs. Would definitely recommend this care home and all their e collect staff.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you for your feedback and for rating us as a 5-star care home. Our team will be delighted to receive this feedback and we are committed to ensuring the best possible experience for everyone at our care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D H (Son of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First 6 weeks at Northcare, couldn't have gone better.


Attention to detail is outstanding, as is instant responses to queries.


We made the right choice after an extensive search.


Long may it continue.

Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you for your lovely review. We are really pleased to hear that your experience at Northcare Residences, Stirling has been positive. I will pass your lovely sentiments on to the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum has been living in Northcare for a year now. After a hard few years it has been transformative for us to know she is safe, and warmly cared for, 24 hours a day.
The facilities are obviously amazing but more than that I can't praise the staff enough - their kindness, patience and professionalism
has been outstanding from day one, across every team.
Our thanks to every single one of the individuals who make our Mum's life as easy, safe and happy as it can be.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you very much for taking the time to leave us your glowing feedback. We are delighted to hear that your entire experience has been positive and that you are happy with the care mum receives. The staff will very much appreciate your acknowledgement of the individual care that is provided.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carly B (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have just placed our mum here. We used this site to help us pick the best care home so wanted to write a review to help others. First of all you have to visit multiple care homes to make a judgement and when you do that you will see that Northcare Residences is head and shoulders above the rest.
Care homes are expensive but at least here you can see and feel where the money is being spent. It's very much 5* All inclusive. Everything is to the highest standard from the furnishings and activities on offer to each member of staff. This is reflected in their Care Inspectorate reports too so not just our opinion. The welcome we received from the management, nursing staff, care assistants and hospitality team have been exemplary. They have all been friendly, professional and kind. We dreaded this time in mums dementia journey but that has been completely turned around and we are excited for her to make new friends and have new experiences that will definitely enrich her life. Brilliant x
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you very much for your glowing review of Northcare Residences, Stirling. We are delighted to hear that your entire experience has been positive and that you are happy with the care and facilities on offer. Our team takes great pride in creating a welcoming environment for all residents and their families.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M K (Power of Attorney of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has had excellent care since moving to Northcare Residences. All the staff have been so kind and friendly. We can now be reassured that our 98 year old friend is cared for and safe and can live out her years in a stimulating environment.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you for your lovely review. We are really pleased to hear that your friend is happy with the care and support provided at Northcare Residences, Stirling. I will pass your lovely sentiments on to the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N B (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Myself and the family are very happy with Northcare Stirling, with caring for my Mum. The staff, care, support, facilities, cleanliness, activities, and food, are all excellent and I would not hesitate to recommend Northcare.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you so much for your lovely review and comments and we are pleased that your mum is happy here at Northcare Residences, Stirling. I will pass your comments on to the staff as they will really appreciate them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorna M (Daughter of Resident) published on 31 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Northcare 2 months ago and has received excellent care. All the staff without exception have been so kind and helpful. She settled in well and the staff have encouraged her to get involved in all the home has to offer which has really helped with her rehabilitation after a fall.
We
feel very lucky that this facility was available to her when she needed care and gives all of our family peace of mind that she is being well looked after.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you for the very kind review and we are delighted that your mum has settled in well and is enjoying the facilities. I will pass your comments on to the staff, they will really appreciate them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine A (Sister of Resident) published on 30 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Northcare Residences have been brilliant for my brother who is just 66 and lives with Frontal Temporal Dementia. I am his only relative and cared for him as best as I could, getting in social care etc too his home or should I say house. He was lonely and depressed as he became more insular and less
mobile. I moved him into Northcare in September 2024 and it has been a joy from the beginning. From a lovely room, which I have personalised, great food, social spaces such as the brasserie and bar, cinema and hairdresser. He is happy and settled there. The staff are lovely and make sure he is always ok, checking regularly and chatting, a cheery wave which he loves as well as the necessary nursing skills that they need to have. They are all lovely. The activities are all well planned and interesting. They all communicate regularly. I am so much more relaxed knowing he is so well looked after. It is absolutely worth the slightly higher fees for the 5 star accommodation, food and drink and staff.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you for your feedback and we are glad to hear that you're pleased with the quality of care your brother receives, the facilities, and the comfort of the individual rooms. Your input is invaluable to us, and we're committed to ensuring the best possible experience for everyone at Northcare Residences, Stirling.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne Q (Daughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum, age 94, went into Northcare in Stirling for a respite week at the end of November. She was very apprehensive at the thought of going into care but once she had unpacked and settled in, she was extremely happy and relaxed. The staff really did make her feel safe, secure and most welcome.
The
week passed by very quickly, Mum was so at home at Northcare, praising the staff who were very attentive, she enjoyed all the delicious food also. Meeting other people too really did give my Mum a much-needed lift. She didn't read any of her books at the care home as she just didn't have time, too busy chatting to the other residents, having her hair done at the in-house salon or attending a good movie on the top floor cinema.
When the day came to leave my mother was a bit sad to say farewell, I think she will definitely be back!
A beautiful flower arrangement was also kindly given to her on departure, a lovely gesture.
Thank you Team Northcare for taking such good care of my mum.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that she enjoyed her respite stay and was able to enjoy all the facilities, and most importantly, felt well cared for by our team. If there's anything more we can do in the future, please don't hesitate to reach out.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin R (Son of Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Northcare in Stirling in October 2023 and still lives there. The facilities and food are top-notch. I can't speak highly enough about the staff there. The general manager and front of house manager have always been extremely helpful and attentive to my requests. The nursing team
led by two particular members of staff has been first class and, again, I am very thankful for all the care and affection they have provided to my dad, spending one one-on-one time with him, ensuring he gets involved in social activities, getting him to laugh and smile despite his dementia, hearing difficulties and immobility challenges. Two particular staff members in the hospitality team always ensure my father always enjoys his time there. I live overseas so it was particularly important to find a home where I could safely entrust the staff to take good care of him. Northcare have exceeded my expectations. They have been truly brilliant with my dad and I will be forever grateful.
Reply from Angela Reid, Front of House Manager at Northcare Residences StirlingThank you for your kind words and review. We really appreciate that you have taken the time to write this review and I will pass your lovely comments on to the wider team. We strive to make sure that everyone experiences care to the highest of standards and it is good to know that this is being achieved.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.940)

Overview of Review Score

The Review Score of 9.9 (9.940) out of 10 for Northcare Residences Stirling is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.940 for Northcare Residences Stirling is calculated as follows: ( (537 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 565 Ratings = 4.94
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Northcare Residences Stirling is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 18 Jul 2025
How well do we support people's wellbeing?
Excellent (6)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Excellent (6)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report Response by Northcare Residences Stirling to this inspection report

Awaiting initial Care Inspecorate inspection. Please see recent reports from other Care Homes in group.

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (9)

Robert

Robert Swann

Job Title: Care Home Manager Joined: 2013

Robert Swann has been with Northcare for 12 years. He has worked throughout various roles from Care Assistant, Senior Care Assistant, Suite Manager and Care Home Manager.


He will be available to discuss any questions or queries that you may have.

Jodie

Jodie Malley

Job Title: Deputy Manager Joined: 2024

Jodie is a registered Mental Health Nurse with 7 years’ experience, including 6 years within the NHS across a range of settings from organic mental illness services (including dementia care) to acute admission wards.


Since joining Northcare over a year ago, Jodie has worked in various roles such as Nurse, Clinical Lead and most recently has been promoted to Deputy Manager.

Adam

Adam Middleton

Job Title: Clinical Lead Joined: 2024

Adam is a qualified Registered General Nurse (RGN) with a passion for delivering excellent care. He has worked within the health sector for fifteen years and began his career as a care assistant in St Andrews. He has spent many years working in the private sector and, for the past two years, has worked alongside the care team at Northcare Residences Stirling as a Clinical Lead. He supports the delivery of high-quality, person-centred care while fostering a culture of professionalism, compassion, and continuous improvement within the wider senior team.

Danielle

Danielle McKeown

Job Title: Clinical Lead Joined: 2024

Danielle joined Northcare in 2024 as a Clinical Lead.


She has worked as a nurse for the NHS and within a care home environment in recent years before taking up the position of Clinical Lead at Northcare Residences.


Danielle has a warm and calm disposition and delivers a high level of care to all our residents.

Avril

Avril Howat

Job Title: Suite Manager Joined: 2015

Avril has been part of the Northcare Team for 10 years, she has a great knowledge of her residents.


She previously worked within our Dementia suite at one of our homes in East Kilbride, before moving on to spend some time working alongside our night shift team. Avril has recently been promoted to Suite manager within Northcare Residences for her experience and commitment to her role.


Avril has been a qualified nurse for 15 Years and this is displayed with her vast knowledge and professionalism.

Jade

Jade Hakeem

Job Title: Floor Manager Joined: 2023

Jade joined Northcare in 2023 as a Suite Manager. She works in the Wallace Suite.


She has experience working within both frail and elderly and dementia suites, and her main focus is caring with a person-centred approach, individually to each resident's needs.


Jade has recently been promoted to Floor Manager and continues to thrive in her role.

Angela

Angela Reid

Job Title: Front of House Manager Joined: 2023

Angela joined Northcare in 2023 and brings a wealth of knowledge from her previous roles within the luxury hospitality sector.


She prides herself on providing excellent customer service to residents' families and friends and is always on hand to assist with any arrangements needed.

Neil

Neil Ramsay

Job Title: Head Chef Joined: 2017

Neil has been a head chef with Northcare since 2017 and brings a wealth of knowledge to his kitchen team.


Developing menus for our special events throughout the year and ensuring client feedback on the menu are taken on board.


Neil has introduced monthly residents' masterclasses and food-tasting sessions.

Rosemary

Rosemary Scott

Job Title: Head Housekeeper Joined: 2023

Rosemary is a dedicated and committed Head of Housekeeping with extensive experience maintaining high standards of cleanliness. She leads her team to ensure the highest levels of hygiene, infection control and environmental safety are met.


Having worked in a care home environment since the age of 17, she brings many years of hands-on experience and a deep understanding of the needs of both residents and staff. Friendly, approachable, and always willing to help, Rosemary is passionate about creating a clean, safe, and comfortable home for those in care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Northcare Residences Stirling to verify any information. View our terms and conditions. Northcare Residences Stirling has an Enhanced Service - more info.