Northcare Residences Stirling

20 Lower Bridge Street, Stirling FK8 1AA
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Top 20 carehome certificate
9.9 47 Reviews
  • Northcare Residences Stirling, Stirling
Northcare Residences is a purpose-built luxury care home in Stirling. The skilled and experienced team provide 24 hour nursing care which is tailored to each individual's unique support needs and wishes.

Each of the 65 generously appointed bedroom suites comes with hospitality and turn down services, a daily newspaper and passive alarm sensors. They are finished to the highest standards and include large en-suites with rain head showers, double bed, telephone facility, call bell, high speed wireless internet connectivity and Sky TV facility.

The interiors exude elegance- they are fresh, spacious and bathed in natural light. Communal areas include lounge and dining rooms, the Brasserie, the Sky Terrace, a hair and beauty salon and a cinema room.

There is a busy programme of activities and entertainment to choose from. Guests are welcomed; they can enjoy a complementary meal or even book the cinema room for special events with their loved one.
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Care Provided by Northcare Residences Stirling

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2095
  • Self-Funded Residential Dementia Care: from £2095
  • Self-Funded Nursing Care: from £2095
  • Self-Funded Nursing Dementia Care: from £2095

Weekly rate fixed until April 2027

These prices are only a guideline, please contact Northcare Residences Stirling to find out the exact price for your requirements.

Contact Northcare Residences Stirling to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Northcare Residences Stirling to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Robert Swann (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (65)

Parking

  • Onsite free car park

Northcare Residences Stirling Reviews (47)

9.9

Northcare Residences Stirling has a Review Score of 9.9 (9.946) out of 10, based on 47 reviews in the last 2 years.
Over all time Northcare Residences Stirling has 47 reviews.

Overall Experience
  • 45
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Date Published
  • 47
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Reviewer Connection to Northcare Residences Stirling
  • 21
  • 9
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  • 1
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Total of 47, showing 41-47
Review from C G (Daughter of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that our dad is receiving at Northcare is exceptional. All staff from reception, to hospitality, housekeeping, carers, nurses and management treat our Dad with the utmost respect. The care and kindness shown on a daily basis genuinely warms my heart. Nothing is too much trouble and there is
never a raised eyebrow, eyeroll or sigh... all care is carried out with a smile and a great deal of compassion. The staff are ever present and chat, laugh and build relationships with the residents and their families. The medical support from Viewfield Medical Practise has also been outstanding. In addition to the wonderful care, there is a wide range of activities and entertainment, the food is made freshly in-house and the surroundings are of very high standard and well maintained. We are very grateful to everyone at Northcare. We have peace of mind each time we leave, knowing our dad is safe and being well looked after by the most wonderful team of people.
Reply from Jordan Simpson, Care Home Manager at Northcare Residences StirlingHi, thanks for this, will ensure to update the full care team.
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Review from J W (Daughter of Resident) published on 15 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has settled in well to Northcare Residences, we loved the feel of the home and the people who run and work in it. The staff are interested in my dad and engage well with him and my sister and I too. We especially liked the high ceilings and spacious bedroom although my dad is spending lots of
time out of his room which is a great surprise to us joining in with other residents and taking part in activities including days out and the cinema within the care home. We feel he is safe and looked after and his quality of life has improved since coming in almost 3 months ago.
Reply from Jordan Simpson, Director at Northcare Residences StirlingHi, Thanks for the feedback, I will ensure this is passed on.
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Review from Douglas H (Son of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional level of care for my elderly, frail mother.
In comparison to other nursing homes that I have visited, the set-up is remarkable. More like a high-class hotel.
Cleanliness, accommodation, catering, activities are all excellent. However, it is the professionalism and compassion of the nurses
and carers that really stand out. Certainly, the manager is highly visible, experienced, skilled and accessible - I doubt that any drop in standards would be tolerated. However, the staff and, in particular, the clinical lead/nurses are genuinely compassionate people.
I simply couldn’t be more grateful.
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Review from Fred M (Son of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is very welcoming indeed - all the staff are cheery and chatty, but also professional. The management, nursing staff and hospitality teams are a real credit to Northcare, as are the departments visitors don't tend to engage with such as housekeeping and maintenance. The building is bespoke
and each of the resident's rooms is very spacious with high ceilings throughout. The communal areas have some very nice pieces of old/antique furniture further adding to the ambience and experience. The care that my father has received since he became a resident at the start of 2024 has been first-class - they have stabilised his medication and he is looking well for his age. It is evident that he is well-settled and happy here. The range of activities provided by Northcare is impressive and my father attends most of these. Food quality is excellent and varied. I have recommended Northcare to a number of friends who have elderly parents in the Central Belt.
Reply from Jordan Simpson, Care Home Manager at Northcare Residences StirlingThanks for the positive review, we will ensure this is passed on.
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Review from Janice P (Daughter of Resident) published on 22 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum moved into Northcare Residences in Aug 23. We are delighted with all the wonderful people who work there they really do take care of our mum. We as a family feel Mum has settled in really nicely. We have come a long way and Mum is so much happier in herself. Thank you for trying different things
to help Mum enjoy her meals and taking the time to consider her specific needs, giving her the space when she needs it and bringing fun, laughter, music and dance back into her life.
Thank you for the lovely pamper sessions and the hair appointments. But most of all thank you for the care you and every one of your team provide. What a wonderful place. We love you all very much!
It feels so good to put our heads on our pillow at night knowing that Mum is safely tucked up in bed and she has had a happy day.
Reply from Jordan Simpson, Care Home Manager at Northcare Residences StirlingThank you for the lovely review. We will ensure this is passed on.
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Review from M L (Sister-in-law of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I have found the management and staff of this care home to be very friendly and professional. Other visitors have also commented on the facilities and how friendly and well turned out the staff are. They are on top of any medical issues that arise and keep us well-informed. They treat
the resident with respect and friendliness at all times. The programme of activities is varied and interesting. The rooms are lovely and larger than other care homes we've seen and are kept very clean. It's like a home from home. There is a varied menu and the resident always has a choice.
Reply from Jordan Simpson, Care Home Manager at Northcare Residences StirlingThanks for the positive review; we will ensure this is passed on.
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Review from Iain L (Husband of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are very caring and attentive. The standard of the accommodation and the facilities within the home are excellent; there is also a full programme of activities for residents.
The level of communication is very good.
Reply from Jordan Simpson, Director at Northcare Residences StirlingThanks for the positive review. We will ensure this is passed on.
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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Northcare Residences Stirling is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for Northcare Residences Stirling is calculated as follows: ( (528 Excellents x 5) + (20 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 553 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Northcare Residences Stirling is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 18 Jul 2025
How well do we support people's wellbeing?
Excellent (6)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Excellent (6)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report Response by Northcare Residences Stirling to this inspection report

Awaiting initial Care Inspecorate inspection. Please see recent reports from other Care Homes in group.

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (7)

Robert

Robert Swann

Job Title: Care Home Manager Joined: 2013

Robert Swann has been with Northcare for 12 years. He has worked throughout various roles from Care Assistant, Senior Care Assistant, Suite Manager and Care Home Manager.


He will be available to discuss any questions or queries that you may have.

Jodie

Jodie Malley

Job Title: Deputy Manager Joined: 2024

Jodie is a registered Mental Health Nurse with 7 years’ experience, including 6 years within the NHS across a range of settings from organic mental illness services (including dementia care) to acute admission wards.
Since joining Northcare over a year ago, Jodie has worked in various roles such as Nurse, Clinical Lead and most recently has been promoted to Deputy Manager.

Danielle

Danielle McKeown

Job Title: Clinical Lead Joined: 2024

Danielle joined Northcare in 2024 as a Clinical Lead.


She has worked as a nurse for the NHS and within a care home environment in recent years before taking up the position of Clinical Lead at Northcare Residences.


Danielle has a warm and calm disposition and delivers a high level of care to all our residents.

Avril

Avril Howat

Job Title: Suite Manager Joined: 2015

Avril has been part of the Northcare Team for 10 years, she has a great knowledge of her residents.


She previously worked within our Dementia suite at one of our homes in East Kilbride, before moving on to spend some time working alongside our night shift team. Avril has recently been promoted to Suite manager within Northcare Residences for her experience and commitment to her role.


Avril has been a qualified nurse for 15 Years and this is displayed with her vast knowledge and professionalism.

Jade

Jade Hakeem

Job Title: Suite Manager Joined: 2023

Jade joined Northcare in 2023 as a Suite Manager, she works in Wallace Suite.


She has experience working within both frail and elderly and dementia suites and her main focus is caring with a person-centred approach individually to each resident's needs.

Angela

Angela Reid

Job Title: Front of House Manager Joined: 2023

Angela joined Northcare in 2023 and brings a wealth of knowledge from her previous roles within the luxury hospitality sector.


She prides herself on providing excellent customer service to residents' families and friends and is always on hand to assist with any arrangements needed.

Neil

Neil Ramsay

Job Title: Head Chef Joined: 2017

Neil has been a head chef with Northcare since 2017 and brings a wealth of knowledge to his kitchen team.


Developing menus for our special events throughout the year and ensuring client feedback on the menu are taken on board.


Neil has introduced monthly residents' masterclasses and food-tasting sessions.

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