
As a family we were very nervous about moving dad but it has been the best possible outcome.L D(Daughter of Resident/Service User)

I say with all honesty I have never experienced such wonderful caring kind and lovely team.Lesley M(Sister of Resident/Service User)

you all made a difficult time for us much more bearable. Thankyou.Linda F(Daughter of Resident/Service User)

As a family we were very nervous about moving dad but it has been the best possible outcome.L D(Daughter of Resident/Service User)

I say with all honesty I have never experienced such wonderful caring kind and lovely team.Lesley M(Sister of Resident/Service User)

you all made a difficult time for us much more bearable. Thankyou.Linda F(Daughter of Resident/Service User)

Oakhill Mansions is a high-quality care home which is housed within an attractive heritage art deco building in the quiet suburbs of Westbury-on-Trym, close to the heart of Bristol. There are excellent links to local transport and amenities, and stunning panoramic views over Bristol.
The facilities of this residence meet purpose-built standards, and the level of care delivered is above and beyond. A proven model of care is delivered for people...
Care Provided by Oakhill Mansions
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.
The price(s) shown are provided by the care home. Contact Oakhill Mansions for full pricing details and T&Cs.
Contact Oakhill Mansions to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Cedar Care Homes
- Private Owned
Person in charge
- Radek Machyan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Parking
- There are plenty of parking spaces on site.
Oakhill Mansions Reviews (57)
Oakhill Mansions has a Review Score of 9.6 (9.595) out of 10, based on 23 reviews in the last 2 years.
Over all time Oakhill Mansions has 57 reviews.
My husband has been in Oakhill Mansions for 2 months. The staff who look after him provide excellent care and kindness. When visiting him I am always reassured that Oakhill Mansions meets both our needs.
Thank you so much for your kind message, we are touched by your words and are delighted to hear that your husband's transition to Oakhill Mansions has been a positive experience. It's incredibly important to us that every resident feels welcome, supported, and cared for from the moment they arrive, and we're so pleased to know that our team helped to make that happen.
Very pleasant environment with understanding hard working staff. Beautifully kept gardens staff always polite and happy.
Thank you for your lovely comments. We're so pleased to hear that you enjoy the environment and our gardens. Your feedback means a great deal to us!
I am genuinely grateful and thankful for the care and respect shown to my dad since his arrival in August to Oakhill Mansions. All the staff on Princeton Wing are kind, patient and always willing to listen to my concerns. The reception staff are always ready with a cheery smile to welcome you into the building. As a family we were very nervous about moving dad but it has been the best possible outcome. Thank you.
I will be sure to pass on your kind words to the staff in...
Mum only moved into Oakhill Mansions at the beginning of October so it is a bit early to be able to give a detailed review. So far, the staff have been helpful and caring as Mum adapts to her new surroundings and settles in. Oahill is immaculately clean!
Thank you for sharing your feedback. Maintaining a clean and welcoming environment is very important to us and we are glad this stands out. Please don't hesitate to reach out if there's anything we can do to support your mum further.
Congratulations Oakhill Mansions!
Thank you so much for your kind words and support. We are grateful to have your husband and your support with us at Oakhill, your feedback means a lot to us! Please rest assured we already made positive changes to our menu and it has dramatically improved now :)
In that time I feel totally confident that he is every member of staff in every department has the residents (and their family) interests at heart and carry out their work to the highest of standards.
If I have had a concern about anything specific it has been dealt with immediately and to my satisfaction. Oakhill is very professionally run.
Thank you for your kind words and ongoing trust and support, it means a lot to us. Our staff works hard to maintain safe and welcoming environment for residents and families, so your feedback is very much appreciated.
I say with all honesty I have never experienced such wonderful caring kind and lovely team. They made my brother's last 6 weeks so lovely and peaceful they cared for him and all of us like we were family, we will never forget them.
Thank you so much for your kind words, it means a lot to all of us here. We are incredibly grateful that you placed your trust in us to care for your brother, it was a privilege to be there for him and for your family.
The home has such a calm atmosphere and everywhere. Was clean and tidy/organised.
I really would like to thank all of the staff involved with Mum, you all made a difficult time for us much more bearable. Thankyou.
Thank you for sharing your experience and for trusting us with the care during such a difficult time. We are pleased to hear about your experience. Our staff are commited to providing compassionate end of life care. Your comments will be passed onto the staff.
My father has been a resident at Oakhill Mansions for over a year now, and I am very pleased with the high standard of care he receives. The staff are friendly and helpful, and they create a calm, caring and spotlessly clean environment. During our visits, my family always feels very welcome, and we are always able to discuss any medical issues with the nurse. The home itself is a beautiful building with light, airy rooms and a lovely garden where we can take Dad outside in the warm weather. I would highly recommend this nursing home.
It is great to know that both you and your family feel welcome and supported during your visits. Our team works hard to create a calm, caring environment, and we're delighted to hear that it's making a positive impact. Thank you very much for taking the time to leave us feedback. We will pass your kind words on to our dedicated team.
Food is excellent & plentiful, with good choices to suit everyone's needs.
If I ended up in here I think I would really happy to be in such a lovely environment.
Thank you so much for your feedback. We are truly touched. We strive to provide the best possible care for all of our residents, and your words are a great encouragement. We will pass this review onto our dedicated team.
Staff are attentive and polite, rooms are very good, with excellent security. My 97-year-old father was at first somewhat confused but staff and nurses soon made him feel at home, so to speak, it is an excellent care home.
Thank you very much for taking the time to leave us feedback. We will pass your kind words on to our dedicated team. It is extremely rewarding to know that our residents, families, and friends are happy with the home, the care, and the services we offer.
The bedroom is light and airy with an excellent bathroom and lovely views.
I can go home, safe in the knowledge that he is being well looked after.
Thank you so much for your kind words. We are very happy to hear that you are pleased with the care and attention your husband is receiving. It means a great deal to us that you feel confident knowing he is in good hands. Thank you for trusting us with his care.
She is always nicely dressed. (This is so important as mum has always been a very smart lady). Staff are so friendly and welcoming and nothing is too much trouble. Thank you all, you are angels.
Thank you so much for your kind words and for sharing your experience at Oakhill Mansions. It means the world to know that our staff's care and dedication make a difference for your mum and your family!
Dreadful experience over 18 months. Only interested in £££. Staff poorly trained (especially dementia). English skills very poor - elderly residents don't understand staff and staff don't understand important medical/social needs. Two activity coordinators for 90 residents! Stressed, under resourced/unappreciated. Very little activity provided. Refused to use minibus, never took people out. I took mum out three times a week to compensate. I was exhausted, all for extortionate fee of £8,000 per month. Apart from basic and nursing care, there's no love or respect, no consistency of staff in a dementia unit and 'manager' inept/powerless. Mum fell down concrete steps (Christmas day), as no outside lights and fake foliage on handrails so mum couldn't hold on! She was 89 and could have died. I fed back all my concerns via their own well-being survey, totally ignored. Contacted the owners, unaware and did not care. Equipment was broken and filthy. Food and laundry ok but a dead, joyless place. Do not send family there. Awful.
We are sorry and surprised that you still feel this way, despite many attempts to rectify your concerns in early 2024. An external consultant investigated your concerns, many were determined unfounded, but improvements were made. For example, when your mother resided at Oakhill, we hired private...
The staff at The Lodge, Oakhill Mansions are caring for my 96 year old mum in a sensitive manner. She has had a stroke and also has a diagnosis of Lewy Body Dementia. She is always treated with respect and my siblings and I are confident that she is happy, safe and secure in this care home.
Thank you for your kind words and for sharing your experience. We truly appreciate your trust in The Lodge at Oakhill Mansions and are glad that you and your siblings feel confident in her safety and happiness. Your feedback means a lot to us and will be shared with our dedicated staff.
My dad was in Oakhill Mansions for the last 4 and a half months. The care given was wonderful very attentive to the residents and lovely with visitors nothing was to much trouble for the staff. Christmas was a lovely experience, I was also able to take my little dog in which a lot of the residents enjoyed. We lost dad Sunday staff were amazing very comforting and helpful. Thank you very much to all staff we will be forever grateful. Thank you again from myself, my mum and his grandchildren.
Thank you for your kind words. It was our privilege to care for your dad, and we're so glad you felt supported during his time at Oakhill Mansions. We're touched that Christmas was a positive experience for your family and that your little dog brought joy our other residents as well.
My father moved into Oakhill Mansions in 2020 following a dementia diagnosis complicated by severe Covid. He was basically bedridden after having been reasonably active for most of his life. The staff at Oakhill are superb - they get to know the residents at a deep level, really care and work with family members and friends to enhance the life experiences of the residents. Examples include regular garden parties, bingo, men's group etc. Birthdays are celebrated in style. They also go the extra mile. I can remember them arranging a private "concert" for my father who loved classical music - a flautist and cellist came in to play for him. There were also instances where a member of staff came in at the weekend to watch a film with my dad that they were both interested in. Having your loved ones in a care setting is difficult and especially when you live (as I do) over 400 miles away. Knowing that my dad was so well cared for at Oakhill was a great comfort for me and I am very grateful!
Thank you for sharing such a heartfelt reflection. It's deeply rewarding to know that our care and dedication brought comfort to your father and peace of mind to you despite the miles between. I will be sure to pass on your lovely comments to our staff.
My late wife was transferred to Oakhill Mansion in April of this year from a sister home. Within a short period at Oakhill, she was treated with the utmost dignity and care. The care can also be said for her stay at the other home. I have no hesitation whatsoever in recommending both care homes. Many thanks. Once again.
Thank you for sharing your heartfelt experiences. It is always wonderful to hear from family members that their loved one was cared for and looked after so well at Oakhill and our sister homes. I will share your compliments with the staff.
This is early days for my family as my mother only moved on 14th October. She was very traumatised by the change of being blind and having dementia, we have to talk things through and very kind. Her room is lovely but she feels isolated and lonely. The staff are trying to include her in some activities. We are hoping she will soon settle, it is difficult to write more as it's such early days but we are happy with the care home at this stage.
Thank you for your feedback. We understand how challenging transitions can be, especially under these circumstances. It's great to hear you're happy with the care so far, and we'll continue supporting your mother to help her feel more settled and engaged.
I have just returned home from Oakhill Mansion from the 100th birthday party arranged by the manager for a dear family friend. The lady in question has a large number of family and friends who travelled many miles to be with her on this special birthday. The staff, room preparation and hospitality were absolutely excellent and over 30 people enjoyed a wonderful birthday celebration. Very many thanks to the manager and staff at Oakhill for making this a very special day for both the birthday girl and the attendees.
Thank you so much for your kind words! We're delighted to hear that the birthday celebration was a success and that everyone had a wonderful time. Our team was honoured to be part of such a special occasion.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oakhill Mansions.
There are no upcoming events for Oakhill Mansions.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Oakhill Mansions.
Accreditations
There are no accreditations posted yet for Oakhill Mansions.
Meet the Team (1)

Radek manages, monitors, and oversees the entire operations within the home.
Frequently Asked Questions about Oakhill Mansions
What types of Care is Oakhill Mansions registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oakhill Mansions have?
There are 90 Single Rooms.
What are the Facilities & Services at Oakhill Mansions?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Oakhill Mansions to the centre of Bristol?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakhill Mansions to verify any information. View our terms and conditions. Oakhill Mansions has an Enhanced Service -more info.