






Orchard Manor is a welcoming care home in Windlesham, offering 24-hour residential and dementia support, alongside flexible respite stays and compassionate end-of-life care.
The home is supported by a skilled and dedicated team who focus on creating a warm, reassuring environment where residents and their families feel valued and well supported. A range of thoughtfully designed facilities are available for residents to enjoy, including a café, cinema room, and hair and...
Care Provided by Orchard Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Orchard Manor for full pricing details and T&Cs.
Contact Orchard Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Jamila Faerber(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Number of floors: 2
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at all times, including meal times and special events.
Parking
- Onsite Private Car Park
Orchard Manor Reviews (51)
Orchard Manor has a Review Score of 9.9 (9.917) out of 10, based on 38 reviews in the last 2 years.
Over all time Orchard Manor has 51 reviews.
One of the attractions of Orchard Manor was Mum is not in a segregated area for dementia so she is free to mix and mingle with other residents. This is perfect!
The home always has activities, music, outings and lots of fun and laughter.
As a family they are supportive to us as well which is important.
PS I have had lunch there too and the food is excellent!
Our mum has been looked after so welland treated with great kindness.
We feel whatever she needs they try and accommodate from food to having her nails done.
My father has been a resident here since January. He has very complex care needs and can be challenging at times, but the staff have looked after him incredibly well. They are always friendly, caring and professional, and nothing seems to be too much trouble. The home is set in lovely surroundings and has a warm, welcoming atmosphere. It gives our family great peace of mind knowing he is being so well cared for. Thank you to all the staff for your hard work, patience and dedication.
My Mum moved into Orchard Manor in December 2025, Mum has alzheimer's and had got to a point where she couldn't look after herself. The team at Orchard Manor made the transition from hospital where Mum was recovering from hip surgery to the care home really smooth, on arriving they made Mum feel welcomed and safe. Mum has settled well due to the lovely, kind carers, they encourage Mum who is shy to join in the array of activities, as well as eating her meals with the other residents which she really enjoys. Mum has made friends and is very happy. I would highly recommend Orchard Manor the team are fantastic, patient, kind and I cannot thank them enough for all they do for Mum.
The staff get to know the residents well and ensure they are happy and nothing is too much trouble.
I was constantly updated on her welfare when she was poorly. I will forever be grateful for the care my Mum received from all the staff at this home.
My Mum really enjoyed her time at the home, and loved the food, staff and the excellent trips she took.
If you are looking for the most caring people to look after your loved ones, in beautiful surroundings, this is the place for you.
My mother has been a resident since mid February when she was discharged from hospital. The care she has received has been excellent, the staff have kept us well informed and acted promptly on any concerns we may have. The activities provided are many and varied - exercise classes, craft sessions, singing sessions, trips out... she is encouraged to join in which has made a big difference to her mental well being, she no longer spends the day sleeping in front of TV. Orchard Manor is a purpose built care home and as a result is spacious and airy with wide corridors, large lounge areas and nice gardens.
The care for my husband while staying at Orchard Manor was also excellent in the care and support he was given.
The care and support also given to myself was second to none- very understanding and staff were able and willing to talk through and concerns and issues myself and family had.
The environment is superb both inside and out with gardens well tended and welcoming.
The entertainment and activities provided for the residents is very good and we have participated at times as visitors to watch the entertainment and have been made very welcome by staff . We will certainly keep up our contact with Orchard Manor.
We're so pleased to hear that your husband's respite stay at Orchard Manor was a positive experience for both of you. Our team takes great pride in providing not only excellent care to residents, but also in supporting families during...
I am very happy with the care my wife is being given at Orchard Manor. The senior carers are always happy to discuss my wife's care and any issues I may raise. The activity staff are always very attentive to all residents and the activities and entertainment that is provided for the residents is extremely good. The residents are also taken out on regular occasions to places of interest which my wife really enjoys. My wife has been in other Care Homes prior to becoming a resident in Orchard Manor and this care home is by far the best and she enjoys the relationship she has with the carers. One very good aspect of Orchard Manor that I am very happy with is the policy of not segregating residents with dementia from all the other residents which I believe works well.
We're delighted to hear how happy you are with the care your wife is receiving at Orchard Manor. It's incredibly important to us that families feel heard and involved.
We're also glad to hear that the activities and outings are bringing your wife joy, it's a key part of helping our residents live fulfilling and enriched lives.
Unfortunately my husband lost his battle with Dementia in August I just have to thank the staff for their care and compassion for us both in his final days and for being there for me to comfort and reassure me in those difficult hours. I couldn't have done it without them .
Thank you so much for sharing such a deeply personal message. We are truly sorry for your loss, and our thoughts remain with you during this difficult time. It was an honor and a privilege to care for your husband during his time with us at Orchard Manor. We're so glad to know that both you and...
The Staff are lovely and the make a very big effort to do bbq and other family days.
I am very happy with the care given , he is always well dressed and groomed, and his room is spacious modern and very clean.
Thank you for your lovely review. I am so pleased your husband has settled so he is enjoying the activities and trips out. Thank you.
Lovely spotless and spacious environment, plenty of activities and entertainment, welcoming staff. My brother in law has settled in really well and appears happy and relaxed when we visit which is so reassuring to see, thank you.
Thank you for your wonderful review. I am so pleased your brother in law has settled in so well at Orchard Manor. It is also great to hear you are reassured knowing he is well cared for. Thank you.
I would say this is an outstanding care home, the staff are lovely, patients are always occupied, whether it be lunch in the garden, visiting museums, garden centres, the beach, chocolate hour, aerobics, such a lovely environment to be in. Security is high, lots of staff around.
I would not hesitate to recommend this home to anyone, they truly are welcoming and attentive and we are forever grateful for the kindness showed to mum.
Thank you so much for your heartfelt review. We're truly honoured that you entrusted us with your mum's care. It means so much to hear how her quality of life improved during her time at Orchard Manor and that she found joy and connection in the activities and with other residents
This beautiful happy home has the most wonderful staff that make the residents their number one priority.
Dementia is tough on the family, but I have found peace knowing my Mum is in safe hands, which has change my life and lifted all the weight from my shoulders. Forever grateful to the Orchard Manor magic. X
My mother-in-law has been a resident at Orchard Manor for over a year, after struggling to settle in two previous care homes in the local area. She settled very quickly and now enjoys many days out to garden centres, sightseeing and ten pin bowling to name but a few! The activities team and carers know all the residents really well and have built a really friendly team.
Orchard Manor regularly put on both outdoor and indoor events, mainly based on foods from around the world, which both residents and family members can enjoy. We were worried when my mother-in-law first went to Orchard manor, as she had lost weight and would sometime turn away food, which has all changed over the past year.
We are really pleased and I would highly recommend Orchard Manor.
Mum has been living at Orchard Manor for 15 months, after it became unsafe to leave her in her own home. Mum is still active and able although often confused, the staff at Orchard Manor are patient, kind and tolerant of the challenges someone facing Dementia has to deal with. Having dealt with other homes for respite care with another parent, I also love that the staff have remained constant throughout her time at Orchard Manor, something that helps her feel settled and rooted. On a good 'mum' day she tells me she is very happy where she lives! Knowing that mum is safe, clean and fed is such a relief when we her family had reached the end of our ability to deal with her ourselves.
His days are now filled with great activities, whether that is his daily exercises, trips out, visiting entertainers, enjoying the sunshine in the lovely outside spaces, and not to mention he has now got his appetite back and seems much more healthier after now enjoying 3 cooked meals a day.
I have peace of mind that he is being well looked after, and is safe.
Thank you so much for your kind words and for taking the time to share your father's experience at Orchard Manor. We're truly delighted to hear how well he has settled in and how much he's enjoying the activities, meals, and outdoor spaces. Our team works hard to ensure every resident feels at...
My mother reluctantly went into Orchard Manor for respite care however after the initial month our family decided that this was the best place for her as she was healthier happier and safer than she had been at home. This was in the most part due to the lovely caring staff not to mention the great facilities inside the home and lovely gardens outside. I know my Mum would have preferred to live her twilight years in her own home however as this proved to be impossible Orchard Manor is the next best thing.
My mother was in another care home prior to moving her to Orchard Manor. The difference in the two is night and day in terms of the surroundings, food, staff and most of all, the constant engagement and activities on offer to the residents. I cannot speak highly enough of Orchard Manor.
Thank you so much for your kind words. We're truly grateful you took the time to share your experience. It means a great deal to us to know that your mother is happy and thriving here at Orchard Manor. Our team works hard to create a welcoming, engaging, and supportive environment for all our residents. Thank you.
Whilst mum's dementia is deteriorating, and I know she can be a little 'difficult, ' the staff are amazing and so caring.
The home itself is very modern, bright and breezy, and her room is lovely, leading out onto a garden and patio area. It feels more like a hotel than a care home.
What we like is that the residents are mixed and she is not restricted to a 'dementia' floor. The fees are very reasonable compared to where she was, and includes a weekly hairdressing appointment and any Chiropody she needs.
Everyday they have a full programme of activities, and many weekly outings.
My mum was hardly eating before, but as the food on offer is so good, she has found her appetite again. She especially likes the chocolate trolley, and the afternoon tea and cake!
All in all we are very happy she is here and wish we had found Orchard Manor sooner.
Thank you so much for your wonderful review. We're absolutely delighted to hear that your mum has settled in well at Orchard Manor and that the difference has been so noticeable for both of you.It's lovely to know that our team's care and compassion are making a positive impact. Creating a homely,...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (57) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Orchard Manor.
Accreditations
There are no accreditations posted yet for Orchard Manor.
Meet the Team (1)

Winner of the ‘Care Home Registered Manager’ award at the Great British Care Awards 2025 London regional finals, I boast over 18 years of experience in care, 10+ of those as a registered manager, and bring a wealth of expertise to my role. I am proud to note that my previous home was rated Outstanding by the Care Quality Commission, a testament to her dedication to the field. I firmly believe that life doesn't stop at a certain age or when someone moves into a care home. We are committed to enhancing the quality of life for our residents. We are passionate about delivering personalised and dignified care, ensuring that it is resident-led.
Frequently Asked Questions about Orchard Manor
What types of Care is Orchard Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Orchard Manor have?
There are 66 Single Rooms.
What are the Facilities & Services at Orchard Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Orchard Manor to the centre of Windlesham?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard Manor to verify any information. View our terms and conditions. Orchard Manor has an Enhanced Service -more info.