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Park View Gloucester

Trier Way, Gloucester, Gloucestershire GL1 1AN
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best of all is the staff. They are all so loving and caring.Julia R(Niece of Resident/Service User)
Park View Gloucester, Gloucester
He always said you'll never find a better place than this . He was so proud of his lovely roomDenise L(Daughter of Resident/Service User)
Park View Gloucester, Gloucester
Park View Gloucester, Gloucester

Park View offers a warm, supportive environment where residents can feel comfortable, valued, and truly at home. With a person-centred approach to care, the team focuses on every aspect of wellbeing, providing anything from light day-to-day assistance to more tailored, specialist support depending on individual needs.

A standout feature of Park View is its collection of 17 Close Care Apartments located on the third floor. These apartments combine the independence and...  

Care Provided by Park View Gloucester

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Park View Gloucester to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Charlotte Potter (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (92)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • The home is happy to welcome as many visitors as possible and does not have set visiting times, though Reception support is available between 9am - 5pm Monday - Sunday.

Parking

  • Restricted numbers of parking spaces available on-site, or the multi-story car park at Gloucester Quays can be used.

Park View Gloucester Reviews (107)

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9.4

Park View Gloucester has a Review Score of 9.4 (9.434) out of 10, based on 14 reviews in the last 2 years. Over all time Park View Gloucester has 107 reviews.

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Review from Marlene K (Respite Resident) published on 14 June 2026 Submitted via Postal Card
Overall Experience

Everyone was very welcoming. I wasn't left alone much which I liked. All of the staff were very kind and caring and patient. The food was very good, the cakes were lovely! I enjoyed my time in the garden too. I loved my room too, thank your to everyone woh made my stay so wonderful.

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Review from Julia R (Niece of Resident) published on 11 February 2026 Submitted via Website
Overall Experience
My aunt was resident at Park View for over 6 years and her health declined over that period leaving her with significant dementia. She was so well looked after during that time and her end of life care was exemplary. The care home is beautifully kept: it is light and airy with room for relatives to visit in a little coffee room on the ground floor. The bedrooms are lovely - roomy, nicely decorated and very comfortable. We were impressed with all the activities available for the residents to participate in.
But best of all is the staff. They are all so loving and caring. They really like their residents and look after each individual as if they were their own.

My aunt's end of life care included getting her back from hospital on Christmas Eve so she could be in her familiar place. She recovered from her fall but then declined a few weeks later. She was supported gently into her passing with such loving care that it eased the experience for me. It was a good death. Thank you.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for taking the time to share such a thoughtful and moving review. We are deeply touched by your kind words and truly honoured that Park View was your Aunt's home for so many years. It means a great deal to know that you felt she was cared for with dignity, comfort and compassion,...  

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Review from Denise L (Daughter of Resident) published on 29 January 2026 Submitted via Website
Overall Experience
Dad decided after mum had died that he didn't want to stay at home on his own, he was welcomed into Parkview and within a few weeks had settled in and he had the best part 2 of his life .He always said you'll never find a better place than this . He was so proud of his lovely room . Charlotte,Pia and all the staff have been amazing . Dad enjoyed almost three years of his second life at Parkview.. Activities are wonderful ,something happening all the time . Dad only really enjoyed bingo and some musical events but he was taken care off all the time.
Food is incredible and nothing is too much trouble for the kitchen staff . Family are also taken into consideration and are involved if they want to be.
Cleanliness is second to none. Everyone is so friendly and helpful.
The carers ,day and night are so kind and considerate ..it must be a very stressful job at times.It takes a special kind of person to work there. The reception staff are always helpful and cheerful.

Thank you all .

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you for taking the time to share such a heartfelt review. We are truly honoured that you chose PV to be part of such an important chapter of Dad's life. Knowing that he felt proud of his home, well cared for, and able to enjoy activities he loved means a great deal to us. We work hard to...  

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Review from Colin S (Brother of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

Park View looked after my Father and Brother over 4 years and at no time was I ever disappointed in their care. Charlotte, Pia and the team have acted with complete professionalism throughout their stay and I would also go as far to say that treated them both as if they were family members. All members of the team have always been warm and lovely and I would never hesitate to recommend Park View to anyone considering their services.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your lovely message. It really means a lot to us to hear that Dad and your brother felt so well cared for during their time here at Park View. Knowing they were treated like family is exactly what we always hope for, and your kind words will mean so much to us all. Thank you...  

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Review from lyn d (Daughter of Resident) published on 23 December 2025 Submitted via Website
Overall Experience
Due to an accident at my home I needed to find a respite nursing home for my 94 year old mum within a couple of hours. Despite it being a Sunday afternoon Parkview staff were amazing at accepting mum and getting her settled in. I could not believe how quick it was. Staff were so kind to mum and went out of their way to quickly take on board her care needs and ensure they were met. Staff were kind, respectful, warm and demonstrated an excellent understanding of her needs and of dementia. She ended up staying 8 weeks and the care was excellent the whole time. There is a wonderful range of activities that residents can access, but mum was never once felt pressured to join in if she didn't want to. The home was good at communicating with me via emails and texts. The food choices were excellent.

I can highly recommend Parkview, it had a real ' home from home' feel to it and staff go out of their way to support residents and families.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your lovely feedback! Hearing this was truly heartening for our team, as it reflects exactly the standard of care and compassion we strive to provide for every resident, whether they are with us for respite or longer-term care. We're really pleased we could support you and...  

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Review from F C (Wife of Resident) published on 14 October 2025 Submitted via Website
Overall Experience

My husband stayed with you earlier this month for respite care. The home is bright and busy with lots of activities with quieter areas too. The staff are kind and caring. My husband probably found it difficult initially but by the end of his short stay seemed settled. Many thanks to the staff and the kindness shown to us both. Particular thanks to Pia for the time she gave to me on my initial visit.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your lovely review. It was a pleasure to meet you both and to help support you both during your husband's first respite stay. I'm so pleased to hear that you both felt welcomed and cared for. We always aim to provide a warm, supportive environment with plenty of choice and...  

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Review from K P (Daughter of Resident) published on 14 October 2025 Submitted via Website
Overall Experience
My mum had a fantastic experience when she stayed for a week. She was really apprehensive at it was her first experience of respite. The whole process of leading up to the stay was done sensitively and involving her along the way, so she felt her views truly mattered. Thank you.

The staff could not do enough to make the experience more favourable or pleasant. Everyone was so kind, empathetic and generous with their time. They checked on her very frequently, especially on the first day / night to ensure she was settled and had everything she needed. She really appreciated this as she didn't feel alone at all. She loved the food and activities and really embraced it. When I spoke to her she was really settled and has no worries at all about returning for subsequent respite as required. Thank you to the whole team for helping make it such a positive experience for her.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for taking the time to share this wonderful feedback! We're delighted to hear that Mum felt supported and comfortable throughout her stay, especially during her first respite experience. It's lovely to know that the team's care, kindness and attention helped her feel at ease....  

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Review from A R (Wife of Resident) published on 25 September 2025 Submitted via Website
Overall Experience
My family and I will always be grateful for the excellent care given to my husband Douglas in the last 6 months of his life. This was done professionally but with such warmth and attention to his personal feelings and wishes and always with good humour. We felt he was always seen as an individual and respected as such.

And the warmth was extended to us his family. We always felt welcome and nothing was too much trouble - the maintenance men stepped in at once when I had a problem with my car and sorted it in no time!

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your kind and thoughtful words. It was a privilege to care for your husband and to support you and your family during such an important time. We are truly touched that you felt the warmth, respect, and humour we strive to bring to our care. Knowing that both your husband and...  

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Review from S C (Daughter of Resident) published on 15 September 2025 Submitted via Website
Overall Experience

My sister and I care for dad on a full time basis so it's very difficult for us to get away together. We put dad into respite care at Park View so that we could go away for a number of days knowing that dad would be cared for in a safe environment. We cannot recommend Park View highly enough, dad was greeted by many members of staff on his arrival and we were all given lunch to settle him in, everyone was so kind and helpful and we were sent lots of photos of his stay there so we knew he was getting on fine. Thank you Park View for helping us to get away for a break knowing dad was being well cared for.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for sharing your kind words. We understand how important it is for families to feel confident and at ease when a loved one comes into respite care, and we're delighted to hear that Dad felt welcomed and supported during his stay. It was a pleasure getting to know him and keeping...  

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Review from Alison B (Daughter of Resident) published on 22 August 2025 Submitted via Website
Overall Experience

My elderly Parents recently spent over a month at Park View to allow my Mother to receive high quality respite care following a long spell in hospital. Bright, modern & clean with a good variety of daily activities on offer. But, first and foremost, it is the brilliant staff who impressed me the most: kind, caring and professional, and always with a ready smile. Highly recommended :)

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your kind words and recommendation. We're delighted your parents felt comfortable at Park View and that your mother received the care and support she needed. Our team will be thrilled to hear your feedback about their kindness and professionalism. It means a lot to us :)

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Review from John C (Son of Resident) published on 10 April 2025 Submitted via Website
Overall Experience

Just wanted to say a big big thank you to ParkView and all it staff with looking after my mum for over 3 years. The care, support, and overall state of the residence was absolutely outstanding. The staff are so caring and really do everything they can, every minute of the day to support the residents. The home is first class in terms of facilities and all of the services they offer. We are so thankfull for the support they gave, this is the best facility that I have heard of and seen in Gloucestershire.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your kind and heartfelt words. It truly means the world to us. We're incredibly proud of our team, and it's so rewarding to hear that their compassion and commitment made such an difference to your family.On behalf of everyone here, thank you to your family for placing your trust in us. It has been an absolute privilege to care for Mum.

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Review from Patricia H (Respite Resident) published on 20 December 2024 Submitted via Postal Card
Overall Experience

The food and nursing staff were all excellent. I was well looked after and cared for. I would certainly come again if it was possible.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your review. We are really looking forward to seeing you again in the New Year for your next break.

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Review from Graham T (Respite Resident) published on 18 October 2024 Submitted via Postal Card
Overall Experience

A very good place to go for respite care.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your review. We were very happy to host you during your recovery, and wish you all the best for life back home.

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Review from M H (Resident / Service User) published on 29 August 2024 Submitted via Postal Card
Overall Experience

Having given Park View excellent ratings in all categories, there is little I can add except to say that I enjoyed a lovely, lovely stay.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much! We really enjoyed having you to stay and helping with your recovery. Wishing you all the best back at home, but feel free to come for a 'holiday' again any time!

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Review from Irene P (Respite Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience

I stayed at Park View for one week until the 2nd of June. I found the freedom of movement unexpected and welcome. The carers were hard-working and kind, nothing seemed to be too much trouble for anyone, which was very much appreciated, as I am quadriplegic. All in all I found from both an experience and a value for money viewpoint, excellent value for money.

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Review from Kath F (Wife of Resident) published on 24 May 2024 Submitted via Postal Card
Overall Experience
My husband has been in the above for 2 weeks' respite. The condition of the inside and outside is immaculate. Every member of staff is a credit to the company. Kind, caring and respectful, nothing was too much trouble. His room had everything he required and more, it was spotless.

Thanks for giving me a break knowing my husband was safe and cared for.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

What a lovely review. Thank you! So glad we could be there to help. You're both welcome back any time. Take care

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Review from Ray P (Son of Resident) published on 20 May 2024 Submitted via Postal Card
Overall Experience

Mum stayed with you for six weeks whilst we went to visit our daughter in Japan. The care and attention she received was excellent. She came out of herself and joined in lots of activities rather than just staying in her room watching TV as she does at home. We received regular updates from them and they also updated Mum on what we were doing from our social media posts. We were able to relax and enjoy our holiday knowing Mum was safe and in such good hands.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Aww, thank you so much for your glowing review! We are so pleased that your trip of a lifetime was able to also be a relaxing one. It's a massive decision to make and thank you so much for taking the time to give feedback.

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Review from P P (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card
Overall Experience

Mum seemed very happy here. Everywhere was lovely and clean. Also, all staff were very friendly. Everyone seemed very relaxed and happy.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your lovely review. It's always a pleasure to have Mum come and stay with us.

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Review from H S (Respite Resident) published on 9 April 2024 Submitted via Website
Overall Experience

This was my first experience of my respite stay for five weeks. When I reached to Park View management greeted me and took me upstairs to my room. The staff are very good. Very clean. Very nice place stay. Enjoy a lot with the staff and residents. Best care home, I enjoyed doing activities.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your kind review. It was a pleasure to have you come and stay with us. Wishing you and your family all the best for the future.

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Review from M B (Resident / Service User) published on 16 January 2024 Submitted via Postal Card
Overall Experience

This was my first experience of respite care, and I was looked after extremely well. Activities were fun, food was marvellous, and I made many new friends. The only downside was that I found the bed a little uncomfortable, but apart from that, I would recommend a stay to anyone. Thank you, and hope to stay again soon.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you for your review. We're happy you enjoyed your stay, and we look forward to seeing you again for your next respite stay. Just let me know if the bed is too firm, soft, big, or small, and we'll make sure it's just right.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (13) & Events (0)

News
  • 15 Jul 2026

    Everyone is looking forward to cheering on the Three Lions together this evening. Watching major sporting events is a fantastic way to bring everyone together, creating opportunities to socialise, reminisce...

  • 12 Jun 2026

    This week we have been reflecting on the many people who contribute to life within our home and taking the opportunity to say a heartfelt thank you. As part of...

  • 07 May 2026

    A huge thank you to everyone who joined us at our care home for our Time for a Cuppa afternoon in support of Dementia UK It was wonderful to see...

Upcoming Events

There are no upcoming events for Park View Gloucester.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Park View Gloucester.

Meet the Team (8)

Charlotte Potter
Charlotte PotterJob Title:Registered ManagerJoined: 2015

Before working in care, my career spanned diverse industry sectors providing management, accounting, administrative and technical services. Now a registered manager with CQC for older people’s services, I first worked in care as commercial manager for Learning Disability Services some 13 years ago. I then found my passion and career ‘home’ when I took a role as care manager in a home for older people. Since then I have managed residential and nursing homes for older people living with and without dementia and love the different challenges that every day brings. I believe that supporting our staff is key to enabling our residents to live fulfilled and happy lives, and my passion is creating a home that becomes a community where families and friends are welcomed – a place people call ‘home’, that feels like ‘home’.

My Fondest Memory is of my father (not known for showing his emotions, and now sadly passed) greeting me at age 19 after some months away from home, by picking me up and swinging me around saying how he had missed me. It took me back to being a little girl when he used to swing me and my sisters around and we would wait in turn to be swung again.

Pia Potter-Farrant
Pia Potter-FarrantJob Title:Operations ManagerJoined: 2021
I am a customer-focussed Contract and Facilities Manager with a keen interest in the customer experience, either through designing physical environments and experiences, or by driving service and policy change to support a positive experience for all users.
I have experience in supporting the managements of a variety of different public-facing services, either directly through my own and admin support mechanisms, or via the facilities management function. Over time I have worked with a wide range of customers, staff, and stakeholders from all walks of life, all ages and abilities.

I am skilled negotiator and communicator; someone who is patient, compassionate, and takes time to understand people and their behaviours to determine requirements and approaches. I believe that maintaining positive internal and external relationships is key to a productive work environment, and that seeking out community and professional partnerships is essential to inform best practice and keep up to date, share resources and raise the profile of the business.

My Fondest Memory is of spending a week making flowers with paper plates and egg boxes and tissue paper so we could totally fill my grandmother’s (known as Dang) house full of flowers for her return from holiday on Mother’s day. Her face was a picture

Craig Sullivan
Craig SullivanJob Title:Senior Team LeadJoined: 2019

I started my professional carer working in the home improvement industry, working originally in admin the moving into a sales role and leading two sales teams. After personal circumstances I decided to change my carer path to which I became passionate about the development of my team to provide a high quality standard of individually tailored care for each person that I co-support.

I worked with people with learning difficulties and challenging behaviours for seven years, four as a senior team leader where I oversaw individual care on a 1:1 basis. I wanted to expand my knowledge on other sectors of care ranging from dementia to nursing. Since arriving at Parkview in July 2019 I have gained knowledge and support to allow me to progress with confidence to my current position.

My Fondest Memory was of my grandad. He was known as ‘Banky’ from where somebody couldn’t pronounce his name properly. We would always visit him on a Saturday at noon and he would always sit in his chair where he would watch grandstand or watching the horse racing on channel 4. He loved sitting in that chair watching sport drinking his tea.

Emily Hiam
Emily HiamJob Title:Head of CareJoined: 2019

Hi my name is Emily hiam and I have worked at park view for a year and a half, I started working a care setting in 2016 in a small care home.

I then came to park view and felt like I fitted in straight away, I really enjoy being a part of the residents lives! And them a part of mine. I love working with my team and all the staff.

My Fondest Memory I have is of my great grand parents, and going to see them every Sunday playing games and picking apples from the apple tree.

Lisa Jones
Lisa JonesJob Title:Catering ManagerJoined: 2016

Trained at Cheltenham Catering College straight from leaving school in 1982. Worked in a variety of silver service restaurants and Hotels. I then progressed my career to contract catering working in the kitchen sections (Pastry, Mains etc). I was then offered a trainee Catering Manager position with the contract catering company and cooked for the executive dining rooms and workforce, as well as the staff restaurant.

Following this I went to a joint position as a Management couple for Beefeater Restaurants. A career move was made to Unilever foods as a Catering Manager for the next 18 years, catering for executive dining rooms, special functions and over one thousand employees to feed daily. I moved on from this to start my own business as a food hygiene trainer (still am) and although I enjoyed this , I soon missed the Cooking and serving. My passion for cookery helped me make the decision to come and work at Park View when it was offered.

I have worked at Park View for 4 years and have not looked back. I enjoy using my culinary skills to bring exciting new nutritional meals to our Residents.

My Fondest Memory Sitting at my Nan’s kitchen table waiting for her special Toffee Mallow Rice Krispy cakes, made with her own homemade toffee and marshmallows.

Lucy Jukes
Lucy JukesJob Title:Wellbeing Team LeadJoined: 2019

I’m Lucy Wellbeing lead. For the last six years I have held two Wellbeing roles, previously working in Stroud. I moved into care from customer service roles after supporting a close friend as she died of cancer and I promised her I would get a job where I made a difference. I watched Park View being built and was delighted to get the position here. I absolutely love my job and feel it is a real priveledge to be working here at Parkview. My teacher always told me off for talking in class and said I wouldn’t get a job just by the ability to chat.. how wrong she was. I have a passion for making peoples day and making people smile.

I live locally in Tredworth with my two beautiful girls and my husband.

My Fondest Memory…

I only had my grandmother growing up as child. My mum’s parents had died before I was born and my dad’s dad died when I was too young to know him. I remember going to my grandmas house and sitting and chatting to her for hours. She always listened to me and I made her laugh. She always bought us bottles of coke but could never do the lid up properly I got very used to flat coke !

Tony Leccacorcvi
Tony LeccacorcviJob Title:Maintenance ManagerJoined: 2019

I left school and went straight into the army for 10 years and travelled the world which really opened my eyes. Since leaving the army I have learnt a number of trades but over the last 20 years have been working on buildings learning each different aspect. I enjoy the variety of working at Parkview because no two days are the same. I have 5 children and 11 grandchildren and lots of grey hair!

Fondest Memory, I remember going to my grandparents in the prefabs making dens with deckchairs in their flowery garden. I became known for eating the flowers.

Sharon Powell
Sharon PowellJob Title:Head HousekeeperJoined: 2017

I have worked in Care for many years working in different care homes and the hospital. I have worked at Park View since 2016 and started as a carer before being promoted up to Senior Carer but then I made the decision to move over into Housekeeping for our Apartments because it gives me a different perspective of caring for the residents and it gives me a great sense of satisfaction to know all the residents on my floor have a beautiful and clean environment to live in.

Fondest memory – my Nan had her snuff in her pocket and always cooked the best roast dinner – she always used to tell me, “Don’t forget to spray your ha’penny”

Frequently Asked Questions about Park View Gloucester

What types of Care is Park View Gloucester registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Park View Gloucester have?

There are 92 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Park View Gloucester?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Park View Gloucester to the centre of Gloucester?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

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