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Park View Gloucester

Trier Way, Gloucester, Gloucestershire GL1 1AN
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best of all is the staff. They are all so loving and caring.Julia R(Niece of Resident/Service User)
Park View Gloucester, Gloucester
He always said you'll never find a better place than this . He was so proud of his lovely roomDenise L(Daughter of Resident/Service User)
Park View Gloucester, Gloucester
Park View Gloucester, Gloucester

Park View offers a warm, supportive environment where residents can feel comfortable, valued, and truly at home. With a person-centred approach to care, the team focuses on every aspect of wellbeing, providing anything from light day-to-day assistance to more tailored, specialist support depending on individual needs.

A standout feature of Park View is its collection of 17 Close Care Apartments located on the third floor. These apartments combine the independence and...  

Care Provided by Park View Gloucester

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Park View Gloucester to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Charlotte Potter (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (92)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • The home is happy to welcome as many visitors as possible and does not have set visiting times, though Reception support is available between 9am - 5pm Monday - Sunday.

Parking

  • Restricted numbers of parking spaces available on-site, or the multi-story car park at Gloucester Quays can be used.

Park View Gloucester Reviews (107)

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9.4

Park View Gloucester has a Review Score of 9.4 (9.434) out of 10, based on 14 reviews in the last 2 years. Over all time Park View Gloucester has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Andrew S (Respite Resident) published on 12 June 2022 Submitted via Postal Card
Overall Experience

Two weeks of respite care. I thoroughly enjoyed the frequency and variety of activities. The food was excellent, and the care I received was of a high standard and appropriate to my needs. One small issue, the lack of height of the commode meant that often two carers were required to raise me from it.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

We are glad you enjoyed your stay with us, and thank you for your positive and useful feedback. I note the issue with the commode, and I will investigate solutions and put measures in place to improve the issue.

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Review from N P (Son of Resident) published on 24 May 2022 Submitted via Website
Overall Experience

A bright, caring, competent environment for my convalescing mother. Very impressed with the level of cleanliness and the congeniality of staff members, which all speeds recovery. A big thank you to all staff involved.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your review. We are so glad you have enjoyed your stay with us, and we have very much enjoyed having you as a guest.

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Review from J P (Respite Resident) published on 24 May 2022 Submitted via Website
Overall Experience

I am staying at Park View for a period of convalescence and have found the home to be bright and airy and beautifully clean. The care staff are very helpful and attentive to all. The food is well cooked from scratch on the premises and there are always alternatives should I wish.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your lovely feedback. We are so glad you have enjoyed your stay.

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Review from Andrew P (Son of Resident) published on 20 May 2022 Submitted via Website
Overall Experience

Park View is an excellent care home where the staff really care for the residents. The facilities are good and the regular contact with relatives and carers is handled very well. My father is very happy at Park View.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your kind review, we really appreciate your feedback.

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Review from John W (Son of Resident) published on 5 May 2022 Submitted via Website
Overall Experience

The management and staff are outstanding. Facilities are spotless and beautifully maintained. The meals are varied and well presented. Mum's room is always spotless and tidy. In addition to chats with the staff, when I visit I also receive a weekly telephone call advising me of any changes to medication and Mum's health in general. The problems caused by Covid-19 were handled with great professionalism, consideration and quiet confidence.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your feedback. We are so pleased that you are happy with the care and support your loved one is receiving, and that you're happy with the service you receive too.

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Review from L W (Daughter of Resident) published on 5 May 2022 Submitted via Website
Overall Experience

My mother has only been here for a month but we are very pleased with the level of care that she is receiving and the support that has been given to us as a family. Her room is bright and cheerful. There is a very good level of activities.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for such a wonderful review. We really appreciate your feedback.

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Review from T B (Guardian of Resident) published on 4 May 2022 Submitted via Website
Overall Experience

I would like to relay my sincere appreciation for the support, guidance and care provided to a Park View Temporary resident.

The manager of the provision has been extremely helpful in supporting her through a difficult transition with her housing and care. She is currently homeless and accessing housing support with a number of care and support needs. The operations manager has personalised her care and support so that she feels valued and accepted amongst professionals and residents within the setting, enjoys a range of activities and receives emotional support when she is feeling low or nervous about her current situation.

I am grateful that the operations manager and her team have made her transition a smooth and calm process and continue to provide excellent care and support to her whilst securing alternative accommodation.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

It’s been our pleasure to help you and this resident on their journey. We wish you both all the best for the future and thank you so much for taking the time to leave such a lovely review.

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Review from Shirley B (Respite Resident) published on 28 April 2022 Submitted via Website
Overall Experience

Never having had respite care before we didn’t know what to expect. We were pleasantly surprised by the welcome we received and the lovely flowers in our room. The rooms were very pleasant and included a walk-in shower. We were able to go to the dining room for our meals. The home-cooked food was excellent with a varied menu choice or alternatives were available. Personal care was offered and much appreciated. We were provided with personal alarms so that we could summon help 24 hours a day.

There was a schedule of daily activities to take part in we particularly enjoyed the musical concerts. It was lovely to be able to sit out in the garden on the sunnier days. All in all, we had a really enjoyable stay and the respite we needed. If the need arises in the future for further respite care then we would be very happy to return and would recommend Park View to others.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your review. You were wonderful guests and we wouldn't hesitate to say yes if you wanted to come back again in the future. Wishing you all the best.

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Review from A S (Son of Resident) published on 27 April 2022 Submitted via Website
Overall Experience

The management and staff at Park View Gloucester are all frankly amazing. They work as a team to look after the residents and it would not be fair to single out just one person for praise, they all deserve recognition! They all work to develop a rapport with their residents and it shows. Thank you Park View Gloucester.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for such a wonderful review! We really appreciate it.

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Review from Anthony E (Son of Resident) published on 26 April 2022 Submitted via Website
Overall Experience

Like many people trying to choose the best option for an aged parent, I visited a few different residential care homes before sitting down with my Dad and choosing Park View. I was immediately impressed by the building, facilities, management, the size of the room that was to be provided and last but not least the staff. Park View is very well managed, is spotlessly clean and the building is nicely decorated and very well maintained.

The care provided for my father has been faultless and it's the small touches to do that bit extra for his comfort and well being that stand out. I am also very impressed with the management of the medical needs that my father has. To do what has been done during the pandemic has been remarkable and to face all of the problems that the staff have had with such cheerfulness and good humour is a real credit to them all. I have no qualms about recommending Park View and I wish to thank them for what they do and how they do it.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for such a wonderful review, and for providing feedback about the various departments and services here at Park View. We really appreciate you taking the time to review us.

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Review from Mark B (Friend of Resident) published on 26 April 2022 Submitted via Website
Overall Experience

Does what it says on the tin and Mum is cared for.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Short and sweet! Thank you for the feedback, we really appreciate it

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Review from S T (Daughter of Resident) published on 25 April 2022 Submitted via Website
Overall Experience

The facilities at Park View are very good and the staff are always very happy to try and accommodate any special/ad-hoc requirements. They are always supportive and sympathetic to my mother’s situation and needs and are always kind and caring.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your kind words and glowing review. We really appreciate you taking the time to give us this feedback.

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Review from Alison H (Daughter of Resident) published on 25 April 2022 Submitted via Website
Overall Experience

We cannot fault Park View. My parents have been there for 10 months and are really happy. The staff are amazing, always cheerful, caring and extremely professional. We are certain that Mum and Dad’s life will be extended as a result of their residency. Thank you for your wonderful work. Kind regards.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for taking the time to write such a lovely review. We are so glad to hear it is all going so well. 10 months have flown by!

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Review from Robert H (Respite Resident) published on 22 March 2022 Submitted via Website
Overall Experience

Following a fall in which I fractured a bone in my pelvis, I decided to go into residential care for a month. Park View was an excellent choice after a search for a care home to cope with my complex medical needs.

After my stay, I had recovered sufficiently to return home to my wife, having regained a great deal of my mobility and confidence. I felt extremely well-fed in a well-balanced way with excellent cooked meals and some of my personal choice. The home has lovely gardens to sit out in and a good entertainment programme for older residents.

All staff were very caring and friendly in a professional manner, but a very small minority of the overnight staff had poor command of English. There is a very competent nurse on-site, caring people at all levels, high standards of cleanliness and a very personal interest taken by senior staff in residents' well-being.

Should I need respite care in the future there is no doubt that I will book into Park View again (and again)!

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your kind words and for going to the trouble of mentioning each team in your review. You really were a delightful guest and we would welcome you back in a heartbeat. Thank you for taking the time to submit the review too, it really means a lot.
Best wishes,

Pia

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Review from G M (Respite Resident) published on 20 December 2021 Submitted via Postal Card
Overall Experience

My husband thought I will not like the home, but the staff greeted us so warmly; they said, "make it your own home". Really have such a great time, even booked for next year. I have been in the rest home you really meet a high standard. I am diabetic; they do puddings without sugar for me. I got pampered with bath bubbles that were out of this world.

Reply from Pia, Operations Manager at Park View Gloucester

We are so pleased you enjoyed your stay with us, and can’t wait to welcome you back next year! Thank you so much for taking the time to write us such a lovely view; it means so much.

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Review from Chris W (Son of Resident) published on 22 October 2020 Submitted via Postal Card
Overall Experience

Me and my wife had taken some time in reviewing care homes in Gloucester for my Mother in Law. The moment I walked into Park View I knew it was the one. The cleanliness was the first thing that I noticed, followed by the staff. Since that day, each time I visited Park View, the standard remained the same. Thank you for looking after my Mother in Law so well. She was happy at Park View, her extended family.

Reply from Charlotte Potter, Manager at Park View Gloucester

Thank you so much for your kind words. We endeavour to ensure every resident and their family receives a warm welcome and feels that Park View is their home too, and is maintained to a high standard.

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Review from Gillian C (Daughter of Resident) published on 11 March 2020 Submitted via Website
Overall Experience

My dad was a resident from November 2019 until his death in January 2020. He was resident on the 2nd-floor nursing level to begin and then on the 1st-floor dementia level when his behaviour became challaging. I only have praise for Park View. My dad was not the easiest of people. All the staff, particularly, on the dementia level treated my dad with care and kindness. A special mention to the Home Service Manager for being calm and treating my dad with respect and kindness and the Clinical Lead for her caring nature and keeping me in the loop with updates on dad.

He passed away in Park View after a short illness. The care he received during the end was wonderful and they made this difficult time easier. Thank you.

Park View arranges many activities and there is always lots of great things for the residents to do. It is a lovely care home. Clean, modern and beautifully decorated.

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Review from Kate S (Daughter of Resident) published on 24 February 2020 Submitted via Website
Overall Experience

Mum has been at Park View for two years and after agonising over the initial decision of finding a care home that caters particularly for those with dementia, I can say that although it was a difficult step, it was 100% the right choice! Park View has a wonderful mix of staff who are always happy to listen and support me and mum in any way they can. Any queries I’ve had have been addressed immediately and I have full confidence that if any problems or concerns arise, they will be taken seriously and dealt with. The home itself is always spotlessly clean and the food made there in the kitchens is high quality, fresh and homemade?. The program of activities has increased greatly with some fantastic things such as miniature donkeys coming to visit the residents and outings over to Gloucester Quays. Park View definitely gets my vote.

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Review from Adrian (Son of Resident) published on 4 February 2020 Submitted via Website
Overall Experience
Park View provides an exceptional level of care within an immaculately cared-for and clean home. The communal rooms and corridors are spotless and unlike many other homes, there is no smell or institutional feel. Mum's room is spotlessly clean, her laundry is done weekly.
The staff do really care, are really pleasant to residents and family, and go out of their way to see that residents' wishes are met and that they're happy in their day-to-day life.
I visit weekly, and after almost a year, there have been very few changes in staff, and I know that Mum appreciates the continuity of having regular carers, compared to agency staff, she's experienced elsewhere.
Mum's not overly keen on the food, but whenever she's raised it, the kitchen staff go above and beyond to try to find something she'd like.

Overall, Mum's very happy with her life at Park View and knows that if she wants something, all she has to do is ask and the staff will do their best to sort it for her.

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Review from M B (Son of Resident) published on 20 January 2020 Submitted via Postal Card
Overall Experience

Lovely place. Very happy atmosphere with lots going on. By far the best home of its type that I've come across.

Reply from Charlotte Potter, Manager at Park View Gloucester

Thanks so much for your kind words Martin. We do strive to make a difference in the lives of the people living here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (13) & Events (0)

News
  • 15 Jul 2026

    Everyone is looking forward to cheering on the Three Lions together this evening. Watching major sporting events is a fantastic way to bring everyone together, creating opportunities to socialise, reminisce...

  • 12 Jun 2026

    This week we have been reflecting on the many people who contribute to life within our home and taking the opportunity to say a heartfelt thank you. As part of...

  • 07 May 2026

    A huge thank you to everyone who joined us at our care home for our Time for a Cuppa afternoon in support of Dementia UK It was wonderful to see...

Upcoming Events

There are no upcoming events for Park View Gloucester.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Park View Gloucester.

Meet the Team (8)

Charlotte Potter
Charlotte PotterJob Title:Registered ManagerJoined: 2015

Before working in care, my career spanned diverse industry sectors providing management, accounting, administrative and technical services. Now a registered manager with CQC for older people’s services, I first worked in care as commercial manager for Learning Disability Services some 13 years ago. I then found my passion and career ‘home’ when I took a role as care manager in a home for older people. Since then I have managed residential and nursing homes for older people living with and without dementia and love the different challenges that every day brings. I believe that supporting our staff is key to enabling our residents to live fulfilled and happy lives, and my passion is creating a home that becomes a community where families and friends are welcomed – a place people call ‘home’, that feels like ‘home’.

My Fondest Memory is of my father (not known for showing his emotions, and now sadly passed) greeting me at age 19 after some months away from home, by picking me up and swinging me around saying how he had missed me. It took me back to being a little girl when he used to swing me and my sisters around and we would wait in turn to be swung again.

Pia Potter-Farrant
Pia Potter-FarrantJob Title:Operations ManagerJoined: 2021
I am a customer-focussed Contract and Facilities Manager with a keen interest in the customer experience, either through designing physical environments and experiences, or by driving service and policy change to support a positive experience for all users.
I have experience in supporting the managements of a variety of different public-facing services, either directly through my own and admin support mechanisms, or via the facilities management function. Over time I have worked with a wide range of customers, staff, and stakeholders from all walks of life, all ages and abilities.

I am skilled negotiator and communicator; someone who is patient, compassionate, and takes time to understand people and their behaviours to determine requirements and approaches. I believe that maintaining positive internal and external relationships is key to a productive work environment, and that seeking out community and professional partnerships is essential to inform best practice and keep up to date, share resources and raise the profile of the business.

My Fondest Memory is of spending a week making flowers with paper plates and egg boxes and tissue paper so we could totally fill my grandmother’s (known as Dang) house full of flowers for her return from holiday on Mother’s day. Her face was a picture

Craig Sullivan
Craig SullivanJob Title:Senior Team LeadJoined: 2019

I started my professional carer working in the home improvement industry, working originally in admin the moving into a sales role and leading two sales teams. After personal circumstances I decided to change my carer path to which I became passionate about the development of my team to provide a high quality standard of individually tailored care for each person that I co-support.

I worked with people with learning difficulties and challenging behaviours for seven years, four as a senior team leader where I oversaw individual care on a 1:1 basis. I wanted to expand my knowledge on other sectors of care ranging from dementia to nursing. Since arriving at Parkview in July 2019 I have gained knowledge and support to allow me to progress with confidence to my current position.

My Fondest Memory was of my grandad. He was known as ‘Banky’ from where somebody couldn’t pronounce his name properly. We would always visit him on a Saturday at noon and he would always sit in his chair where he would watch grandstand or watching the horse racing on channel 4. He loved sitting in that chair watching sport drinking his tea.

Emily Hiam
Emily HiamJob Title:Head of CareJoined: 2019

Hi my name is Emily hiam and I have worked at park view for a year and a half, I started working a care setting in 2016 in a small care home.

I then came to park view and felt like I fitted in straight away, I really enjoy being a part of the residents lives! And them a part of mine. I love working with my team and all the staff.

My Fondest Memory I have is of my great grand parents, and going to see them every Sunday playing games and picking apples from the apple tree.

Lisa Jones
Lisa JonesJob Title:Catering ManagerJoined: 2016

Trained at Cheltenham Catering College straight from leaving school in 1982. Worked in a variety of silver service restaurants and Hotels. I then progressed my career to contract catering working in the kitchen sections (Pastry, Mains etc). I was then offered a trainee Catering Manager position with the contract catering company and cooked for the executive dining rooms and workforce, as well as the staff restaurant.

Following this I went to a joint position as a Management couple for Beefeater Restaurants. A career move was made to Unilever foods as a Catering Manager for the next 18 years, catering for executive dining rooms, special functions and over one thousand employees to feed daily. I moved on from this to start my own business as a food hygiene trainer (still am) and although I enjoyed this , I soon missed the Cooking and serving. My passion for cookery helped me make the decision to come and work at Park View when it was offered.

I have worked at Park View for 4 years and have not looked back. I enjoy using my culinary skills to bring exciting new nutritional meals to our Residents.

My Fondest Memory Sitting at my Nan’s kitchen table waiting for her special Toffee Mallow Rice Krispy cakes, made with her own homemade toffee and marshmallows.

Lucy Jukes
Lucy JukesJob Title:Wellbeing Team LeadJoined: 2019

I’m Lucy Wellbeing lead. For the last six years I have held two Wellbeing roles, previously working in Stroud. I moved into care from customer service roles after supporting a close friend as she died of cancer and I promised her I would get a job where I made a difference. I watched Park View being built and was delighted to get the position here. I absolutely love my job and feel it is a real priveledge to be working here at Parkview. My teacher always told me off for talking in class and said I wouldn’t get a job just by the ability to chat.. how wrong she was. I have a passion for making peoples day and making people smile.

I live locally in Tredworth with my two beautiful girls and my husband.

My Fondest Memory…

I only had my grandmother growing up as child. My mum’s parents had died before I was born and my dad’s dad died when I was too young to know him. I remember going to my grandmas house and sitting and chatting to her for hours. She always listened to me and I made her laugh. She always bought us bottles of coke but could never do the lid up properly I got very used to flat coke !

Tony Leccacorcvi
Tony LeccacorcviJob Title:Maintenance ManagerJoined: 2019

I left school and went straight into the army for 10 years and travelled the world which really opened my eyes. Since leaving the army I have learnt a number of trades but over the last 20 years have been working on buildings learning each different aspect. I enjoy the variety of working at Parkview because no two days are the same. I have 5 children and 11 grandchildren and lots of grey hair!

Fondest Memory, I remember going to my grandparents in the prefabs making dens with deckchairs in their flowery garden. I became known for eating the flowers.

Sharon Powell
Sharon PowellJob Title:Head HousekeeperJoined: 2017

I have worked in Care for many years working in different care homes and the hospital. I have worked at Park View since 2016 and started as a carer before being promoted up to Senior Carer but then I made the decision to move over into Housekeeping for our Apartments because it gives me a different perspective of caring for the residents and it gives me a great sense of satisfaction to know all the residents on my floor have a beautiful and clean environment to live in.

Fondest memory – my Nan had her snuff in her pocket and always cooked the best roast dinner – she always used to tell me, “Don’t forget to spray your ha’penny”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park View Gloucester to verify any information. View our terms and conditions. Park View Gloucester has an Enhanced Service -more info.