
best of all is the staff. They are all so loving and caring.Julia R(Niece of Resident/Service User)

He always said you'll never find a better place than this . He was so proud of his lovely roomDenise L(Daughter of Resident/Service User)


best of all is the staff. They are all so loving and caring.Julia R(Niece of Resident/Service User)

He always said you'll never find a better place than this . He was so proud of his lovely roomDenise L(Daughter of Resident/Service User)


Park View offers a warm, supportive environment where residents can feel comfortable, valued, and truly at home. With a person-centred approach to care, the team focuses on every aspect of wellbeing, providing anything from light day-to-day assistance to more tailored, specialist support depending on individual needs.
A standout feature of Park View is its collection of 17 Close Care Apartments located on the third floor. These apartments combine the independence and...
Care Provided by Park View Gloucester
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 102 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Park View Gloucester to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Welford Healthcare
- Private Owned
Person in charge
- Charlotte Potter (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (92)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (92)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- The home is happy to welcome as many visitors as possible and does not have set visiting times, though Reception support is available between 9am - 5pm Monday - Sunday.
Parking
- Restricted numbers of parking spaces available on-site, or the multi-story car park at Gloucester Quays can be used.
Park View Gloucester Reviews (107)
Park View Gloucester has a Review Score of 9.4 (9.434) out of 10, based on 14 reviews in the last 2 years.
Over all time Park View Gloucester has 107 reviews.
I was pleased to be with such caring people who are looking after my husband. The staff are doing a very good job. I was not able to give him the attention he needed.
Thank you so much for your lovely review; we are pleased to be able to help and support your family in any way we can.
The staff kept us well-informed and made time to chat with us when we visited.
Thank you so much for your review. It was our pleasure and privilege to have known and cared for Dad, even if it was for only a short time. Wishing you and your family all the best. Feel free to call in anytime.
I stayed at Park View for 5 weeks recovering from a shoulder operation. I had a pleasant room with a good view and comfortable fittings. The staff were always attentive, friendly and helpful and frequently made time to ensure I was comfortable and happy and that I could participate in activities if I wished. I will most certainly sue Park View again if I need to.
We are so pleased that you enjoyed your stay, thank you so much for your lovely review.
The main thing is that after 2 weeks of respite care at Park View, all my family and friends commented that I had improved significantly during my short stay. This set me up for a successful return home and I have continued practices picked up whilst at Park View.
I would say here again without hesitation and indeed, would look forward to it. Thank you Park View for getting me 'back on my feet' so to speak. Highly recommended.
This is very high praise indeed! Thank you so much. It was very lovely to have you stay with us and we wish you all the best for the future.
My husband and I stayed together on floor 3 at Park View for respite and rehabilitation. My husband had been in hospital with a UTI. I had had two falls and had damaged my back. My husband then had a fall at Park View and returned to the hospital for a hip operation. He was discharged from hospital back to floor 2 for more comprehensive care due to his loss of mobility and weight. I stayed on floor 3 where I received excellent and flexible support both to regain my mobility and to support me in helping my husband on floor 2 to eat and regain weight and muscle capacity. My husband often commented on the kindness of the young men and women staff dealing with his personal care and response to requests made as did the admin staff at the reception desk.
Thank you very much for your review - we were pleased to provide you and your husband with the support you needed to get better, and we wish you all the best for the future.
From the very start of the process of arranging my parent's respite care the staff at Parkview were excellent. We were in a very difficult situation and needed a fast efficient response and got one from the duty manager and operations manager. My Mother was accommodated on the third floor and my Father on the second floor for a period of around 10 weeks for respite. All members of staff that I dealt with and encountered, without exception, were friendly, helpful and professional. My father flourished and my mother recovered from her fall to full health. The support the admin team offered me during this time was second to none and continued even after Mum and Dad had left the facility. My wife accompanied me on some of my visits, she is a critical care nurse and was very complimentary about the level of service, my daughter is a care in the community officer and she was also very impressed when she visited her grandparents. I would wholeheartedly recommend Parkview.
Thank you so much for your glowing review! We really appreciate you taking the time to write it, and thank you for personally making sure our staff knew how much you all appreciated their support. It's been a pleasure and a privilege to have helped with your parents' recovery and we wish you all, all the best for the future.
Always lots of staff on duty.
Food is good and Mum has put on weight.
Coffee shop area excellent use of space for residents and visitors.
Excellent help with appointments. Mum is taken over to the quays in the local city for coffee frequently.
My room was very hot. The staff that visited me mentioned how hot and stuffy it was in my room, despite having two fans. The windows could only open about "3 or 4", so not enough fresh air could come in to coll me. Why can't they open wider?
Thank you for your review, and so sorry you found your room to be too warm during your stay. At that time, we were having very hot weather, so we normally advise closing windows and curtains during the warmer parts of the day and making sure the fan is pointed at you for maximum cooling effect as...
Mum went to Park View for her 1st week in respite. We were greeted with such a warm welcome. The room was perfect in everyway. Personalised name on the door with a photo of her favourite film on, flowers and welcome card. Head of care came to greet us and during our discussion I knew that he had read information that I had sent re: Mum, her favourites and her care needs it was so reassuring. When I left I know she would be safe and well cared for. Nothing was too much to ask. Mum really enjoyed her stay and I hope she gets to go again soon.
Thank you so much for your lovely review! We are so glad both you and Mum had lovely breaks and we look forward to hopefully seeing you again soon.
Food is excellent with special diets such as diabetes catered for.
We will have no hesitation in using Park View again.
Thank you so much for your lovely review. We so much enjoyed having you to stay and we hope to see you again.
She is very well looked after by the staff, she is always beautifully clean and tidy when I visit, having been given a bath every day (I believe). She is always well dressed in clean clothes, with no sign of poor hygiene. Her bedroom and ensuite bathroom is also kept very clean.
All the staff are very polite and very helpful whenever I visit. It is clear that they like Mum.
I also get regular phone calls to update me on Mum's current condition and behaviour, updating me on how well she is eating and whether or not she needs to have a doctor's visit, arrange a haircut, optician visits etc. Communication is very good.
Thank you so much for your lovely review and we’re really pleased that you’re so happy with Mum’s care.
There is a calmness throughout the home with everyone going about their business in an unhurried fashion and with the skill to control minor territorial hiccups between residents that due to different health challenges have lost some of the social skills they once had.
Thank you so much for your review. We are really pleased that you've had such a positive experience at Park View.
Everyone provides a high level of care for my family member.
The carers are kind, helpful and very easy to talk to. I know they’re busy people but they are always willing to answer my questions and keep me updated. My mum is very relaxed and happy to be helped by the staff members she is in contact with.
The receptionists are polite and helpful.
Mum couldn’t be anywhere better than Park View.
Thats so heartening to hear, thank you so much for your kind words. They really mean a lot.
From the moment you walk into reception, you are greeted with a warm welcome from the lovely staff on the desk.
This follows through to the fabulous care Mum then gets from all of the staff on floor one.
I cannot praise the managers and carers enough for the joy they bring to the residents.
They are always happy and make everyone feel valued and special.
The entertainment is so good, and when they have performers in they are top class.
The rooms and corridors are lovely and bright which along with the attentive staff makes it a really nice place to be.
Attention to detail from the cleaners, handymen and gardeners keep Park View highly maintained.
Mum was struggling living on her own, her mood and mobility had declined dramatically. Since being in Park View I now have my old mum back. She can walk again unaided and has her sparkle back. Thank you, Park View.
Thank you so much for your sparkling review. We are so happy you are pleased with the services we are providing and it's our absolute pleasure to care for and support Mum.
Friendly and welcoming.
Bright and spacious homely living accommodation.
Plenty of activities arranged for residents.
There is always a friendly face to greet visitors.
Thank you so much for taking the time to write us such a lovely review, it really means a lot to hear you're pleased with everything.
Communication with me has been very good, with regular phone calls. I have always felt welcome to visit Mum, anytime during the day.
Thank you so much for your review and for highlighting really important aspects of your experience with us. We're really pleased to hear you're happy with how everything is going.
We recently lost our Mum at 92 years old and were overwhelmed by the support given to Dad (who is 93) in Park View. He is now trying to get over losing his wife of 70 years with tremendous support from the staff at Park View. A heartfelt thanks to you all.
Thank you so much - it's been a pleasure and privilege to care and support both of your parents and can't thank you enough for taking the time to write such a lovely review.
Dad always seems happy, clean and well looked after. He often comments on how good the food is. The carers are always attentive and friendly and work hard to make sure all is well. They pull out all the stops for special occasions throughout the year.
Thank you - it really means a lot that you've taken the time to give us this feedback, and we truly appreciate it.
What more can I say? Except it takes a great strain off the family knowing Dad is happy, safe and well looked after. Thank you Park View!
A wonderful review from both you and Dad, what could be better? Thank you so much!
The food is excellent, the home is clean, and the staff is very welcoming.
Thank you so much for your review, it really means a lot to us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 July 2026Please contact the Home for additional details.
News (13) & Events (0)
- 15 Jul 2026
Everyone is looking forward to cheering on the Three Lions together this evening. Watching major sporting events is a fantastic way to bring everyone together, creating opportunities to socialise, reminisce...
- 12 Jun 2026
This week we have been reflecting on the many people who contribute to life within our home and taking the opportunity to say a heartfelt thank you. As part of...
- 07 May 2026
A huge thank you to everyone who joined us at our care home for our Time for a Cuppa afternoon in support of Dementia UK It was wonderful to see...
There are no upcoming events for Park View Gloucester.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Park View Gloucester
- 30 Jun 2022Recipient: Park View Gloucester
Accreditations
There are no accreditations posted yet for Park View Gloucester.
Meet the Team (8)

Before working in care, my career spanned diverse industry sectors providing management, accounting, administrative and technical services. Now a registered manager with CQC for older people’s services, I first worked in care as commercial manager for Learning Disability Services some 13 years ago. I then found my passion and career ‘home’ when I took a role as care manager in a home for older people. Since then I have managed residential and nursing homes for older people living with and without dementia and love the different challenges that every day brings. I believe that supporting our staff is key to enabling our residents to live fulfilled and happy lives, and my passion is creating a home that becomes a community where families and friends are welcomed – a place people call ‘home’, that feels like ‘home’.
My Fondest Memory is of my father (not known for showing his emotions, and now sadly passed) greeting me at age 19 after some months away from home, by picking me up and swinging me around saying how he had missed me. It took me back to being a little girl when he used to swing me and my sisters around and we would wait in turn to be swung again.

I have experience in supporting the managements of a variety of different public-facing services, either directly through my own and admin support mechanisms, or via the facilities management function. Over time I have worked with a wide range of customers, staff, and stakeholders from all walks of life, all ages and abilities.
I am skilled negotiator and communicator; someone who is patient, compassionate, and takes time to understand people and their behaviours to determine requirements and approaches. I believe that maintaining positive internal and external relationships is key to a productive work environment, and that seeking out community and professional partnerships is essential to inform best practice and keep up to date, share resources and raise the profile of the business.
My Fondest Memory is of spending a week making flowers with paper plates and egg boxes and tissue paper so we could totally fill my grandmother’s (known as Dang) house full of flowers for her return from holiday on Mother’s day. Her face was a picture

I started my professional carer working in the home improvement industry, working originally in admin the moving into a sales role and leading two sales teams. After personal circumstances I decided to change my carer path to which I became passionate about the development of my team to provide a high quality standard of individually tailored care for each person that I co-support.
I worked with people with learning difficulties and challenging behaviours for seven years, four as a senior team leader where I oversaw individual care on a 1:1 basis. I wanted to expand my knowledge on other sectors of care ranging from dementia to nursing. Since arriving at Parkview in July 2019 I have gained knowledge and support to allow me to progress with confidence to my current position.
My Fondest Memory was of my grandad. He was known as ‘Banky’ from where somebody couldn’t pronounce his name properly. We would always visit him on a Saturday at noon and he would always sit in his chair where he would watch grandstand or watching the horse racing on channel 4. He loved sitting in that chair watching sport drinking his tea.

Hi my name is Emily hiam and I have worked at park view for a year and a half, I started working a care setting in 2016 in a small care home.
I then came to park view and felt like I fitted in straight away, I really enjoy being a part of the residents lives! And them a part of mine. I love working with my team and all the staff.
My Fondest Memory I have is of my great grand parents, and going to see them every Sunday playing games and picking apples from the apple tree.

Trained at Cheltenham Catering College straight from leaving school in 1982. Worked in a variety of silver service restaurants and Hotels. I then progressed my career to contract catering working in the kitchen sections (Pastry, Mains etc). I was then offered a trainee Catering Manager position with the contract catering company and cooked for the executive dining rooms and workforce, as well as the staff restaurant.
Following this I went to a joint position as a Management couple for Beefeater Restaurants. A career move was made to Unilever foods as a Catering Manager for the next 18 years, catering for executive dining rooms, special functions and over one thousand employees to feed daily. I moved on from this to start my own business as a food hygiene trainer (still am) and although I enjoyed this , I soon missed the Cooking and serving. My passion for cookery helped me make the decision to come and work at Park View when it was offered.
I have worked at Park View for 4 years and have not looked back. I enjoy using my culinary skills to bring exciting new nutritional meals to our Residents.
My Fondest Memory Sitting at my Nan’s kitchen table waiting for her special Toffee Mallow Rice Krispy cakes, made with her own homemade toffee and marshmallows.

I’m Lucy Wellbeing lead. For the last six years I have held two Wellbeing roles, previously working in Stroud. I moved into care from customer service roles after supporting a close friend as she died of cancer and I promised her I would get a job where I made a difference. I watched Park View being built and was delighted to get the position here. I absolutely love my job and feel it is a real priveledge to be working here at Parkview. My teacher always told me off for talking in class and said I wouldn’t get a job just by the ability to chat.. how wrong she was. I have a passion for making peoples day and making people smile.
I live locally in Tredworth with my two beautiful girls and my husband.
My Fondest Memory…
I only had my grandmother growing up as child. My mum’s parents had died before I was born and my dad’s dad died when I was too young to know him. I remember going to my grandmas house and sitting and chatting to her for hours. She always listened to me and I made her laugh. She always bought us bottles of coke but could never do the lid up properly I got very used to flat coke !

I left school and went straight into the army for 10 years and travelled the world which really opened my eyes. Since leaving the army I have learnt a number of trades but over the last 20 years have been working on buildings learning each different aspect. I enjoy the variety of working at Parkview because no two days are the same. I have 5 children and 11 grandchildren and lots of grey hair!
Fondest Memory, I remember going to my grandparents in the prefabs making dens with deckchairs in their flowery garden. I became known for eating the flowers.

I have worked in Care for many years working in different care homes and the hospital. I have worked at Park View since 2016 and started as a carer before being promoted up to Senior Carer but then I made the decision to move over into Housekeeping for our Apartments because it gives me a different perspective of caring for the residents and it gives me a great sense of satisfaction to know all the residents on my floor have a beautiful and clean environment to live in.
Fondest memory – my Nan had her snuff in her pocket and always cooked the best roast dinner – she always used to tell me, “Don’t forget to spray your ha’penny”
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